2821 Claims Jobs - Page 36

Team Management Participate in recruitment process to identify the right talent within the function. Guide and direct the team in efficiently achieving their targets. Establish individual performance expectations and regularly review individual performance of the team. Identify and create development opportunities for team members to enhance functional knowledge. 2. Non Motor Claims and Network Management Implement Claims SOP within the team and service network and ensure adherence of the same. Claims forecasting and workload distribution within the team and service providers based on claims volume, seasonality and ASP skill sets Claim processing an monitoring day to day claims activities and ensure claim settlement as per agreed TAT Guide and direct the team member in handling critical claims. Implement reports/MIS for daily/weekly/monthly claims monitoring. Participate/lead clients review meetings as and when required. 3. ACS Control and Loss Minimization Monitor the ACS and take corrective actions to reduce the same whenever required by controlling total loss percentage, improving repair rate, negotiating with ASPs to control repair cost and reduce repeat repairs. Plug the process gaps if identified by conducting frequent claims audits/ASP audits and minimize the leakages. Implement Salvage Management SOP and drive salvage collection processes on monthly basis. Guide and direct the team member by handling critical claims. Implement Service Provider Performance Matrix, monthly review and implement corrective actions as and when required. 4. Customer grievance management Ensure customer grievance to be addressed at topmost priority and resolve the same within the set TAT laid down by department/organization. Resolve critical complaints by handholding the team member and interacting with stakeholders like customer/ASP/CFU team etc. 5. Training and Skill Development Conduct periodic training sessions for claims team, CFU team and ASPs Study best practices adopted by competitors/TPAs and discuss the same with superiors

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Primary Skills Required: Integration or Configuration expertise Proficiency in Guidewire Policy, Claims, or Billing Development Experience designing and modifying workflows for Billing Integration Admin data loading knowledge Strong grasp of Web services, XML, GxModel, Messaging, and Batch implementation Additional Skills Desired: Insurance domain knowledge (Property & Casualty) Hands-on experience in at least one Guidewire product (Claim/Policy/Billing) Familiarity with SCRUM Agile methodology Certified Scrum Master (CSM) preferred Preferred candidate profile - Guidewire Developer

Lead QA Experience with DuckCreek Billing expertise. Client facing role. Should be able to handle overall Testing team for Policy / Billing / Claims teams

Role & responsibilities Customer approval works (ISIR) Customer quality response and analysis work Preparation of inspection standards and agreements Analysis of Field Claim Quality control work for suppliers Preferred candidate profile Experience in the automotive components industries Experience and knowledge in Quality/Development

5-8 years of overall experience in service industry with minimum 3 years in people management customer service Purpose of Role: Ensure smooth claims processing for customers. Manage a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Roles and Responsibilities: Ensure team members are visiting the customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim registrations) based on the report. Coordinate with front end team and help in getting the claims registered Conduct weekly/monthly one on one review with the team members to understand their concerns and help simplify the process Review the feedback received from the customers. Rework on the low ratings and identify the areas of improvement and implement process improvements Team management Review on the low C-SAT/D-SAT to improve the communication quality or process gap if any as per the clients understanding/requirement. Coordinate with internal/external stakeholders and other regions on the support needed for the client requirements, like helpdesk, wellness-related activity and more. Review the claims dump along with front end team and take necessary action for IR raised, reopening the claims, dummy claims as appropriate Key Results and Outcomes driven by this role: Client renewals Customer Resolution per SLA Customer satisfaction Behavioural competencies: Process knowledge MS Office Problem Solving Active listening People Management Excellent Communication

Verify documents received from internal teams and Ensure timely updation of account details Share account details with insurance companies as per the agreed TAT Proactively address issues arising from account detail errors Coordinate with Medi Assist branches to get necessary documents required for account updation Follow up with internal teams to ensure data collection and issue resolution. Manage grievances and follow-up with internal stakeholders. Report daily on updated and pending account details updation Identify and implement process improvements for efficient account detail updation. Knowledge and Skill Requirement: Knowledge of Excel formulas Soft-spoken yet firm in interactions Keen eye for detecting errors and inconsistencies in data Meticulous in verifying and validating documents and information Strong follow-up skills to ensure timely completion of tasks and collection of data.

BAMS, BHMS, B Sc. Nursing MBBS (India Reg Mandatory) Purpose of role: To scrutinize and process the claims within the agreed TAT by having an understanding of the policy terms conditions while applying their domain medical knowledge. Roles and Responsibility Check the medical admissibility of a claim by confirming the diagnosis and treatment details. Scrutinize the claims, as per the terms and conditions of the insurance policy Interpret the ICD coding, evaluate co-pay details, classify non-medical expenses, room tariff, capping details, differentiation of open billing and package etc. Understand the process difference between PA and an RI claim and verify the necessary details accordingly. Verify the required documents for processing claims and raise an IR in case of an insufficiency. Approve or deny the claims as per the terms and conditions within the TAT. Handle escalations and responding to mails accordingly Key Results and Outcomes driven by this role: Error-free processing (100% Accuracy) Maintaining TAT Productivity (Achieve the daily targets) Behavioral competencies: Analytical Skills Basic Computer knowledge Type writing skills Communication skills Decision Making

Job Title : Claims Admin (Sr Process Executive) Qualification : Any Graduate Experience : 1-4 Years Must Have Skills : l Working experience in SAP. Experience in English communication skills both written and verbal. The ability to work within a deadline focused environment. Excellent knowledge of MS word, excel, Work from office Good to Have Skills : NA Roles and Responsibilities : Claims Administration: l Good understanding on claim processing, creating claims/tickets, dealing with suppliers, credit note handling investigation, follow up on credit note, Booking CN, Creation of Manual RFC (request for credit) l Match RFC to credit, categorize of items refund process. Idea on debit note l Good understanding on dealing with damaged products l Provide refund to store n franchise, dealing with supplier, refund process for damaged products fixit tickets idea on credit note Location : Pune CTC Range : 3.5 - 5.5lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : UK Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA -- Thanks & Regards, HR Tanishaa Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432422 WhatsApp: 7899490271 | | Tanishaa.S@blackwhite.in | www.blackwhite.in

Job Title : Claims Admin (Sr Process Executive) Qualification : Any Graduate Experience : 1-4 Years Must Have Skills : l Working experience in SAP. Experience in English communication skills both written and verbal. The ability to work within a deadline focused environment. Excellent knowledge of MS word, excel, Work from office Good to Have Skills : NA Roles and Responsibilities : Claims Administration: l Good understanding on claim processing, creating claims/tickets, dealing with suppliers, credit note handling investigation, follow up on credit note, Booking CN, Creation of Manual RFC (request for credit) l Match RFC to credit, categorize of items refund process. Idea on debit note l Good understanding on dealing with damaged products l Provide refund to store n franchise, dealing with supplier, refund process for damaged products fixit tickets idea on credit note Location : Pune CTC Range : 3.5 - 5.5lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : UK Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA -- Thanks & Regards, HR Sneha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432406| sneha.v@blackwhite.in | www.blackwhite.in

Job Title : Claims Admin (Sr Process Executive) Qualification : Any Graduate Experience : 1-4 Years Must Have Skills : l Working experience in SAP. Experience in English communication skills both written and verbal. The ability to work within a deadline focused environment. Excellent knowledge of MS word, excel, Work from office Good to Have Skills : NA Roles and Responsibilities : Claims Administration: l Good understanding on claim processing, creating claims/tickets, dealing with suppliers, credit note handling investigation, follow up on credit note, Booking CN, Creation of Manual RFC (request for credit) l Match RFC to credit, categorize of items refund process. Idea on debit note l Good understanding on dealing with damaged products l Provide refund to store n franchise, dealing with supplier, refund process for damaged products fixit tickets idea on credit note Location : Pune CTC Range : 3.5 - 5.5lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : UK Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432405| deekshitha@blackwhite.in | www.blackwhite.in

Job Title : Claims Admin (Sr Process Executive) Qualification : Any Graduate Experience : 1-4 Years Must Have Skills : l Working experience in SAP. Experience in English communication skills both written and verbal. The ability to work within a deadline focused environment. Excellent knowledge of MS word, excel, Work from office Good to Have Skills : NA Roles and Responsibilities : Claims Administration: l Good understanding on claim processing, creating claims/tickets, dealing with suppliers, credit note handling investigation, follow up on credit note, Booking CN, Creation of Manual RFC (request for credit) l Match RFC to credit, categorize of items refund process. Idea on debit note l Good understanding on dealing with damaged products l Provide refund to store n franchise, dealing with supplier, refund process for damaged products fixit tickets idea on credit note Location : Pune CTC Range : 3.5 - 5.5lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : UK Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA Note : NA -- Thanks & Regards, HR Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432406| amala@blackwhite.in | www.blackwhite.in

Job Title : Claims Admin (Sr Process Executive) Qualification : Any Graduate Experience : 1-4 Years Must Have Skills : l Working experience in SAP. Experience in English communication skills both written and verbal. The ability to work within a deadline focused environment. Excellent knowledge of MS word, excel, Work from office Good to Have Skills : NA Roles and Responsibilities : Claims Administration: l Good understanding on claim processing, creating claims/tickets, dealing with suppliers, credit note handling investigation, follow up on credit note, Booking CN, Creation of Manual RFC (request for credit) l Match RFC to credit, categorize of items refund process. Idea on debit note l Good understanding on dealing with damaged products l Provide refund to store n franchise, dealing with supplier, refund process for damaged products fixit tickets idea on credit note Location : Pune CTC Range : 3.5 - 5.5lpa (lakh per annum) Notice period : Immediate - 30 Days Shift Timings : UK Shift Mode of Interview : Virtual Mode of Work : WFO (work from office) Mode of Hire : Permanent Note : NA Note : NA -- Thanks & Regards, HR Sanjana Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432421| sanjana.b@blackwhite.in | www.blackwhite.in

Key Responsibilities Supporting data-driven decision-making processes that enhance patient outcomes and operational efficiencies. Stay current with emerging trends and technologies in big data, and real-world data analytics. Supporting adoption of advanced data tools, AI/ML technologies, and methodologies. Partner with tech on planning, execution, and delivery of Real-World data projects aimed at transforming our ways of working Communicate complex technical concepts to non-technical stakeholders effectively. Lead R adoption for RWDMA. Partner with tech to automate code libraries and functions. Modernize the clinical code list process to improve curation and internal publication. Drive the FSP strategy to optimize resource utilization and operational efficiency. Foster strong relationships with FSP partners to drive collaboration and innovation. Management of FSP partners in alignment with BEAT to ensure alignment with business objectives. Establish or utilize existing performance metrics and monitor FSP partner performance to ensure high-quality deliverables. Establish key performance indicators (KPIs) and metrics to measure the success of real-world data initiatives. Monitor and analyze KPIs to identify areas for improvement and ensure alignment with business objectives. Report on performance metrics to senior leadership and other stakeholders, providing insights and recommendations for strategic decision-making. Work with different group leads within RWDMA to get an idea about the FSP need Education Requirements Advanced degree (Masters or Ph.D.) in Life Sciences, Epidemiology, Biostatistics, Public Health, Computer Sciences, Mathematics, Statistics or a related field with applicable experience . Job Related Experience Experience in developing capability projects and delivering high-quality results within tight timelines within the pharmaceutical or healthcare industry. Strong knowledge of real-world data sources, including, but not limited to, electronic health records (EHR), claims data, and registries. Strong programming knowledge, including Python, SQL, R, etc. Experience with building and deploying interactive data visualization tools (e.g. via Tableau, Power BI, Shiny) is a plus. Excellent problem-solving skills and ability to think strategically and innovatively. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams with varying levels of technical expertise. Innovative mindset and willingness to challenge status quo, solution-oriented mindset Fluent in written and spoken English to effectively communicate and able to articulate complex concepts to diverse audiences Experience of working in global matrix environment and managing stakeholders effectively Expertise in managing vendors and functional service providers Experience in using AI/ML to automate redundant tasks/processes

Key Responsibilities Innovation and Technical Excellence: Stay up-to-date with industry trends, best practices, and regulatory guidelines related to CDISC standards and real-world data. Identify opportunities for process improvements and implement innovative solutions to enhance efficiency and quality, while driving the adoption of CDISC and data standards Project Involvement: Accountable for implementation and maintenance of CDISC standards (SDTM, ADaM, etc.) for real-world data projects and studies up for submission. Collaborate with cross-functional teams, including clinical programming, biostatistics, epidemiology, and data standards, to ensure the integration of CDISC standards into RWD processes. Develop and implement data mapping, transformation, and validation procedures to ensure compliance with CDISC standards. Provide expert guidance and support to project teams/vendors on CDISC standards, including training and mentoring team members. Review and validate datasets and supporting documentation to ensure they meet CDISC standards and regulatory requirements. Oversee the development, validation, and maintenance of complex statistical programs. Develop and maintain programming/data standards and best practices within the disease area. Identify gaps in business processes and convert them into opportunities Support team navigate the technical issues within a project Encourages, drives and monitors best CDISC practices in all the project deliverables Makes prudent decisions to achieve desired outcomes and recommends solutions. Demonstrate agility and support priority projects - ensure to share knowledge across the team Use of Real-World Data in Clinical Trial Submissions: Familiarity with the integration and utilization of real-world data (RWD) in clinical trial submissions. Collaborate with study teams to ensure the appropriate application of CDISC standards for RWD in submissions. Stay informed about the evolving regulatory landscape and guidelines concerning the use of RWD in clinical trials. Demonstrate expertise with different guidelines on using RWD in clinical trial submissions. Stay updated with regulatory requirements, guidance documents and industry standards for real-world evidence studies up for submission. Resource Management: Maintain a first time right mindset to ensure high-quality deliverables. Accountable for the accuracy and reliability of application of CDISC Standards. Implement and uphold quality assurance processes to maintain high standards. Foster a culture of ownership and accountability within the team. Conduct resource forecasting to ensure optimal allocation of resources. Implement strategies to manage and optimize programming resources. Effective resourcing strategy aligned with business priorities. Collaboration and External Engagement: Ability to work effectively in an external environment, engaging with external partners and stakeholders. Communicate effectively with internal and external partners to address project needs and challenges. Represent the CDISC Expert for RWD in meetings and discussions with senior management and external collaborators. Quality and Accountability: Responsibilities listed below outline the scope of the position. The application of these tasks may vary, based upon evolving business needs. Innovation and Technical Excellence: Stay up-to-date with industry trends, best practices, and regulatory guidelines related to CDISC standards and real-world data. Identify opportunities for process improvements and implement innovative solutions to enhance efficiency and quality, while driving the adoption of CDISC and data standards Project Involvement: Accountable for implementation and maintenance of CDISC standards (SDTM, ADaM, etc.) for real-world data projects and studies up for submission. Collaborate with cross-functional teams, including clinical programming, biostatistics, epidemiology, and data standards, to ensure the integration of CDISC standards into RWD processes. Develop and implement data mapping, transformation, and validation procedures to ensure compliance with CDISC standards. Provide expert guidance and support to project teams/vendors on CDISC standards, including training and mentoring team members. Review and validate datasets and supporting documentation to ensure they meet CDISC standards and regulatory requirements. Oversee the development, validation, and maintenance of complex statistical programs. Develop and maintain programming/data standards and best practices within the disease area. Identify gaps in business processes and convert them into opportunities Support team navigate the technical issues within a project Encourages, drives and monitors best CDISC practices in all the project deliverables Makes prudent decisions to achieve desired outcomes and recommends solutions. Demonstrate agility and support priority projects - ensure to share knowledge across the team Use of Real-World Data in Clinical Trial Submissions: Familiarity with the integration and utilization of real-world data (RWD) in clinical trial submissions. Collaborate with study teams to ensure the appropriate application of CDISC standards for RWD in submissions. Stay informed about the evolving regulatory landscape and guidelines concerning the use of RWD in clinical trials. Demonstrate expertise with different guidelines on using RWD in clinical trial submissions. Stay updated with regulatory requirements, guidance documents and industry standards for real-world evidence studies up for submission. Resource Management: Conduct resource forecasting to ensure optimal allocation of resources. Implement strategies to manage and optimize programming resources. Effective resourcing strategy aligned with business priorities. Collaboration and External Engagement: Ability to work effectively in an external environment, engaging with external partners and stakeholders. Communicate effectively with internal and external partners to address project needs and challenges. Represent the CDISC Expert for RWD in meetings and discussions with senior management and external collaborators. Quality and Accountability: Maintain a first time right mindset to ensure high-quality deliverables. Accountable for the accuracy and reliability of application of CDISC Standards. Implement and uphold quality assurance processes to maintain high standards. Foster a culture of ownership and accountability within the team. Stakeholder Management: Drive stakeholder engagement (internal & external) by identifying their needs, collaborating with them, communicating expectations, timelines and issues, suggesting and implementing solutions and ensuring alignment with business objectives. Identifies and creates a process for stakeholder engagement and propagates these processes to the team to be followed like communication, assistance beyond regular book of work Collaborate with internal RWDMA and cross-functional teams, including Clinical Programming, to deliver high-quality deliverables. Communicate complex technical concepts to non-technical stakeholders effectively. Quality, Governance and Auditing: Develop responses to audit/inspection questions and assists in completing CAPAs within agreed timelines Has to act as an auditor for the team to make sure the team adheres to the defined quality standards Change Management : Ensures that the team members have the resources available to adapt to changes quickly without effecting the deliverables Act as change agent and make team understand the rationale behind any changes be it timeline, technology or organizational structure Recruitment and Retention strategy: Be part of recruitment process as needed. Accountability for impact: Take accountability of their work by owning the work and driving through performance and communication Training and Development: Plan and implement trainings for any new identified technology Inspires and Engages Inspires and motivates the entire team around the vision of GSK, Biostatistics and RWDMA and bringing out the best from people Education Requirements Advanced degree (Masters or Ph.D.) in Life Sciences, Epidemiology, Biostatistics, Public Health, Computer Sciences, Mathematics, Statistics or a related field with applicable experience Job Related Experience Minimum 10 years of experience in the implementation of CDISC standards (SDTM, ADaM, etc.) and with the requirement of submission package (Define.xml, SDRG, ADRG etc) within the pharmaceutical or healthcare industry. Strong knowledge of real-world data sources, including electronic health records (EHR), claims data, and registries. Familiarity with regulatory requirements and guidelines related to CDISC standards and real-world data. Familiarity with FHIR/OMOP and other common data models is preferred Experience in clinical research and development. Expertise in R with proficiency in other programming languages such as SAS, or Python. Proven track record of leading projects and delivering high-quality results within tight timelines. Excellent problem-solving skills and ability to think strategically and innovatively. Experience of working in global matrix environment and managing stakeholders effectively Experience of using technologies to bring efficiency as well as in simplifying processes Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Demonstrated learning agility, with the ability to quickly adapt to new information and changing environments. Commitment to delivering high-quality work and ensuring data accuracy and integrity. Strong sense of accountability, taking ownership of tasks and delivering on commitments. A growth mindset, open to feedback and dedicated to continuous improvement and development. Experience with developing standards for big datasets; Familiarity with the common data models is preferred Ability to manage multiple projects and priorities in a fast-paced environment. GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. .

Not Applicable Specialism SAP Management Level Senior Associate & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Why PWC Learn more about us . Responsibilities Design, architect and lead the implementation of Cloud solutions using Microsoft Azure Services. Assess and recommend public and hybrid Cloud solutions, including InfrastructureasaService (IaaS), SoftwareasaService (SaaS), and PlatformasaService (PaaS). Collaborate closely with global teams to develop proposals, presentations, statement of work (SOW) and proactively recommend strategies around Microsoft technologies specifically Microsoft Azure. Should be able to execute short term strategic consulting projects on Microsoft Azure, assessments, POC/pilots, map solutions to client business processes, and develop value proposition and business case. Advice customers on various Cloud solution options, discuss benefits and risks of each, and recommend a solution that aligns with the customers business needs and requirements. Provide thought leadership and IT transformation recommendations for large collaboration programs around Microsoft Azure. Required Skills and Qualifications Consulting experience with largescale implementations on Microsoft Azure Experience in Azure Infra, Networks, Storage, Apps and Azure DevOps Experience in Creating solutions, presenting and articulating winning prepositions for Microsoft Azure Well versed with cloud architecture styles and design patterns Experience in developing cloud migration approaches, defining migration roadmaps and providing estimates Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Blob Storage, PowerShell DSC, Azure Automation, Azure Active Directory, and Azure Site Recovery Experience in developing and deploying Cloud Native Applications using Azure PaaS Capabilities (App Services Plans, Key Vault, SQL Azure DB, Azure Functions, Containers, AKS, Logic Apps, Service Bus, Event Grid, API Management) Experience in Enterprise Integration Technologies such as BizTalk, Azure API Management, Logic Apps, Service Bus Demonstrates strong analytical and technical problemsolving skills Should have implemented atleast one project with Authentication and Authorisation of the applications using AD OR OAuth. Experience with claims based authentication (SAML/OAuth/OIDC), MFA, and RBAC Understands setting up Monitoring and diagnostics on Azure for a web application Knowledge of programming and scripting languages such as C#, Java, Python, JavaScript, PowerShell, & Bash etc., Experience with Azure Governance and Best Practices (Role Based Access Control, Networking Architectures, Cost Management controls, etc. ) Should be able communicate with business teams and be able to articulate his thought clearly. Should have worked in a fastpaced growth organization and have experience working in a Global Delivery Model with a major IT Services organization Should be comfortable and able to present ideas to both technical and business stakeholders and facilitate strategic discussions. Able to support presales engagements by identifying and communicating potential solutions that meet our customers need within their constraints Must have Microsoft Azure Architecture Certification. Mandatory Skills sets Azure Infra, Networks, Storage, Apps and Azure DevOps Preferred Skills sets Togaf Certified, AWS Cloud Years of Experience 610 Education Qualification Bachelors degree in Computer Science, Engineering, or a related field. Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Microsoft Azure Accepting Feedback, Accepting Feedback, Active Listening, Agile Scalability, Amazon Web Services (AWS), Analytical Thinking, Apache Airflow, Apache Hadoop, Azure Data Factory, Communication, Creativity, Data Anonymization, Data Architecture, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices, Databricks Unified Data Analytics Platform, Data Engineering, Data Engineering Platforms, Data Infrastructure, Data Integration, Data Lake, Data Modeling, Data Pipeline {+ 27 more} Travel Requirements Government Clearance Required?