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2.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, lets start the conversation. Position Purpose Iron Mountain s Global Business Services (GBS) group is hiring an experienced Credit & Collection associate. You will join a dynamic and fast-paced organization whose mission is to be a trusted strategic partner to our internal and external customers through optimization, standardization, and enterprise capabilities. Result-driven Credit Collection Specialist with 5+ years of experience in accounts receivable, credit risk analysis, and debt recovery. Expertise in reducing outstanding balances, maintaining client relationships, and ensuring timely payment collection while adhering to company policies and legal regulations. Major | Key Accountabilities Tracking outstanding balances and maintaining up-to-date accounts receivable records. Generating and sending invoices, account statements, and payment reminders to clients. Reconciling accounts to ensure accurate records of payments and credits. Contacting clients (via calls, emails, or letters) to recover overdue payments. Negotiating and establishing payment plans or settlements with delinquent customers. Monitoring payment plans to ensure compliance with agreed-upon terms. Escalating unresolved or overdue accounts for legal or third-party collection efforts. Maintaining professional communication to ensure positive customer relationships during the collection process. Addressing client disputes, resolving billing discrepancies, and ensuring satisfactory resolutions. Educating clients on payment policies and credit terms. Ensuring all collection practices comply with local laws, such as the Fair Debt Collection Practices Act (FDCPA). Preparing regular reports on aging accounts, delinquency rates, and collection performance metrics. Collaborating with internal teams (e.g., sales, customer service) to resolve credit or payment issues. Identifying and implementing strategies to accelerate cash inflows. Reducing the average collection period (days sales outstanding, DSO). Monitoring credit policies and revising terms to improve payment timelines. Initiating legal action on delinquent accounts when necessary (e.g., filing claims, liaising with legal teams). Coordinating with third-party collection agencies for escalated cases. Keeping detailed records of all interactions and payment efforts to support legal proceedings. Working with finance teams to report on cash flow impacts. Collaborating with sales teams to align credit terms with customer agreements. Providing feedback to management on credit and collection trends. Key Skills, Requirements, and Competencies: Masters degree in business administration or a related field. Experience in Accounts Reconciliation, Invoice Management, Conflict Resolution and Payment Plan Negotiation Strong Verbal and Written Communication Minimum of 2-4 years in a collection role. Category: Finance
Posted 1 month ago
2.0 - 7.0 years
3 - 7 Lacs
Kochi
Work from Office
We are looking for a proactive and technically adept Support Engineer to join our AI Enablement team at InfoPark, Cochin. This role sits at the critical junction of AI technology and customer support operations, focusing on the homeowners insurance domain. You ll help train and deploy AI models to automate support tasks, optimize intelligent tools for underwriting and claims workflows, and improve customer and agent interactions across digital channels while continuing to support existing manual tasks. Key Responsibilities: AI Model Training & Data Curation: Prepare, label, and validate underwriting and claims support data and documents to train models for tasks related to underwriting and claims workflows and responding to insured inquiries. Support Workflow Automation: Partner with AI engineers to build and refine automation for routine tasks such as document verification, claims intake, estimate reviews, and chat-based interactions. Performance Monitoring & Feedback: Continuously evaluate AI performance in production, identify gaps, and provide actionable feedback to enhance model accuracy and usability. Cross-Functional Collaboration: Serve as a key liaison between the AI development team and customer support teams, ensuring tools meet operational requirements and frontline needs. Training & Enablement: Onboard support staff on AI-driven tools and gather user feedback to guide tool enhancements. System Maintenance & Troubleshooting: Monitor system reliability, escalate technical issues, and support the stability of AI tools across platforms. Documentation & Standards: Maintain internal documentation for data labeling standards, model training processes, and tool usage protocols and develop requirements documents for tool enhancements. Required Qualifications: 2+ years in technical support, customer support, or insurance operations (preferably in homeowners insurance). Familiarity with insurance workflows especially policy servicing and claims handling. Basic understanding of AI/ML concepts, especially Natural Language Processing (NLP). Strong analytical and troubleshooting skills. Experience with support platforms like Zendesk, HubSpot or Salesforce. Excellent interpersonal and communication skills. Preferred Qualifications: Experience labeling or training datasets for AI/chatbot models. Exposure to tools like chatGPT, Gemini, Copilot, etc. Knowledge of data privacy practices and compliance standards in the insurance sector. Basic proficiency in Python or SQL for data handling. Play a central role in transforming the insurance industry with AI. Collaborate with global, cross-functional teams at the cutting edge of support automation. Work from a modern, innovation-driven environment at InfoPark, Cochin. Enjoy a flexible, inclusive work culture with growth opportunities in AI and insurance technology. Qualifications: Any Graduates, preferably finance or IT field Director of AI Operations / Support Automation Lead Kochi | Full Time Years Of Exp 2+ years experience in relevant field Ready to relocate to Kochi and join immediately
Posted 1 month ago
3.0 - 5.0 years
1 - 5 Lacs
Pune
Work from Office
Job Description You will be responsible for processing chargeback credits through ICyte, collaborating with customers to resolve chargeback disputes in alignment with contractual agreements, and much more! Key Responsibilities: Process claims and Resubmissions: The analyst analyzes and validates all lines for assigned customer accounts. The analyst is responsible for identifying the root cause of issues with discrepancies and taking corrective action to eliminate future occurrences and reduce the outstanding wholesaler chargeback deduction balance. The analyst is responsible for researching chargeback rejections due to invalid data. The incumbent works with wholesalers and internal contract/membership groups to resolve issues for problematic chargebacks, including pricing, membership, eligibility, dating, and claims data errors. The analyst will also perform ad hoc reports and projects as required. Performs Daily and Monthly Reconciliations To ensure completeness, the analyst will perform a daily and monthly reconciliation of inbound chargebacks to the EDI 844 transmission. The analyst also performs a daily reconciliation of outbound chargebacks to the EDI 849 transmission. Interact with Internal and External Customers: The Chargeback analyst responds to wholesaler inquiries and works with the Contracted Entities to resolve pricing or membership questions and discrepancies. The analyst also works cross-functionally as required to research and resolve issues. Ensures on-time and high-quality delivery of assigned claims/contracts Creates/Distributes supporting documentation to clients/customers Creates Ad hoc Reports as requested Researches, resolves, and documents disputes, trends, and calculation variances Ensure compliance with all contract terms Maintains tracking logs Retrieves customer and sales data for Chargeback/rebate/Admin fee processing Supports audit requests as assigned Qualifications Minimum of 3-5 year direct or related experience preferred Strong analytical and critical thinking skills Strong verbal, written, and interactive skills with both internal and external stakeholders
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Noida
Hybrid
Freshers or candidates with up to 2 years of experience in Property & Casualty Claims Position Title : Analyst- Claims About the Opportunity: The team provides standardized and streamlined back-office support to world's leading insurers, reinsurers, MGAs and insurance brokers. We align our goals to the clients goals, adding value through domain expertise and flexibility. The team boasts of insurance and reinsurance experts in property and casualty, professional lines, healthcare, surety, homeowners, and various personal lines servicing clients across diverse geographies such as the U.S., Canada, Singapore, Hong Kong, Australia and New Zealand. What you'll be doing: • Support the team by processing various tasks in the claim life cycle. • Gain knowledge of commercial & personal property & casualty Insurance. • Gain knowledge of the end to end process of the Client • Analyze and input data into systems / databases • Operate process and ensure complete adherence to defined Service Level Agreements: i) Productivity ii) Turn-around-time iii) Accuracy iv) Timely maintenance of the various work trackers
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Ameerpet
Work from Office
Job Description: Processing of Claims Health files. Claim Registration and Claim Adjudication. Identifying the Fraud. Adhering to SLAs and processing the claims with in the TAT as per policy terms and conditions. Supporting CRM, provider, sales and grievance teams. Eligibility Criteria: Pharm-D, BSc Nursing, B .Pharmacy freshers only(Qualified Graduates with all certificates in hand). Any Graduate with minimum 2+ years of Claims Health processing experience. Salary Budget - up to 4 lakhs. Job location Ameerpet, Hyderabad. Evaluation would be based on competency, age, experience, stability
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621
Posted 1 month ago
5.0 - 10.0 years
20 - 30 Lacs
Chennai
Work from Office
Job Title: Business Analyst (Preferably from Healthcare IT domain) Location: Chennai - DLF Job Type: Full Time Experience Level: [Mid-Level / Senior-Level] Department: IT / Healthcare Solutions Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst with strong experience in the Healthcare IT domain . The ideal candidate will bridge the gap between business needs and technology solutions, working closely with stakeholders to define requirements, streamline processes, and implement solutions that support our healthcare initiatives. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, Healthcare Administration, or related field. 510 years of experience as a Business Analyst, preferably in the Healthcare IT domain. Strong understanding of healthcare systems including EHRs/EMRs (e.g., Epic, Cerner), claims systems, and patient management platforms. Experience with Agile, Scrum, or other SDLC methodologies. Excellent communication, documentation, and stakeholder management skills. Proficient in tools such as JIRA, Confluence, MS Visio, Balsamiq, or similar. If interested kindly share your updated CV to priyad@kyyba.com along with the following details, No of years of Experience - Experience in Healthcare IT - Notice Period - How soon can join - Current CTC - Expected CTC -
Posted 1 month ago
2.0 - 10.0 years
4 - 12 Lacs
Bengaluru
Work from Office
Job Description Job Title: Operations Senior Executive Location: In Office Job Summary: We are seeking a detail-oriented and proactive Operations Coordinator to manage and streamline data operations, disbursement tracking, field engagement activities, and cross-functional coordination. This role involves working closely with internal teams, vendors, and field sales team to ensure accurate data management, timely payouts, and efficient execution of field programs and financial processes. Key Responsibilities: 1. Data Management & Reporting Maintain and update operational data files by extracting information from internal portals and systems. Ensure timely and accurate entry of new data into master databases and trackers. Generate and share periodic reports for internal stakeholders, ensuring consistency and accuracy. 2. Financial Coordination Support daily and monthly disbursement processes by updating relevant financial trackers. Coordinate with finance and vendor teams for invoice processing, UTR updates, and reconciliation activities. Maintain documentation related to payouts, advances, and financial claims. 3. Field Program Support Track and manage participation data and giveaways for field engagement activities. Coordinate with field teams and vendors to validate and process event-related requests. Maintain up-to-date trackers and ensure timely follow-ups for documentation and approvals. 4. Compliance & Documentation Assist in the preparation and submission of compliance-related documents such as TDS reports and claim settlements. Ensure all supporting documents are properly archived and accessible through shared platforms. 5. Stakeholder Coordination Act as a liaison between internal teams (sales, tech, finance) and external vendors to resolve operational issues. Raise and track support tickets for system-related concerns and follow up until resolution. Communicate updates, escalations, and resolutions effectively across teams. 6. Process Improvement & Issue Resolution Identify gaps in data or process flows and suggest improvements for operational efficiency. Track and resolve complaints or discrepancies raised by internal or external stakeholders. Validate high-value transactions and missing data through cross-functional coordination and data verification. Schedule: Full-time Req: 009HL7
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
AttachedMicrosoft Word - JD - Health Insurance new Current Designation: Sr Executive Fire General Insurance Location: Mumbai Kandivali Position Type: Full-Time Reports to: Operations Manager Positions Supervised Runner Boys Internal Relation: Customer Service, Sales External Relation: Insurance Companies, Customers Required Skills 1. Customer Driven Should be concerned that the customer does not miss the deadline and effectively guide them with the right solutions 2. Effective Communicator - As much as you might prefer email and text messaging, insurance business still gets 3. Time Management - A renewal is late if all renewal requirements are not met on or before the expiration date 4. Proactive Time being the biggest essence, the executive must be proactive and can t effort to procrastinate 1. Calendar Management and Alertness - renewal should be alert with the calendar management and alert the customers well 2. Subject matter expert Knowledge of 3. Organizational Skills - Because insurance professionals handle customer files and records, they must have efficient organizational skills. 4. Computer Skills - Insurance professionals must be comfortable working with computers and making math calculations Job Description Role and Responsibilities: 1. Renewing current policies and assisting with claims. 2. Provide proactive support to clients in the renewal process consistently, timely, and accurately. 3. Track contracts that are soon to expire and contact customers for renewals. The customers need to be contacted both in writing and by call 2 months in advance and reminders to be given 4. When sending reminders, detailed fresh Quotes for renewal with complete information must be 5. Gracefully accept discontinuation and record the feedback. 6. Analyze customer feedback and develop new techniques to ensure customer retention. 7. Respond to customer queries and address service complaints in a timely manner. 8. Provide excellent customer service and ensure customer satisfaction. 9. Build positive working relationships with customers for repeat businesses. 10. When advising for renewal, you will sell, solicit, differentiate, and negotiate insurance plans that match the needs of your assigned or prospective customers portfolio. Evaluating business or individual customers needs and financial status and proposing protection plans that meet their criteria 11. Fill all proposals & portability forms & hand them to team members. 12. Submit documents to the relevant concerned department. 13. Scan all documents and email them to the team/ insurance company for approval and get confirmation of portability from the insurance company. 14. Once everything is approved, inform the client, and get the cheque collected. 15. Submit all the original documents to the Insurance Company. 16. Report the progress of monthly/quarterly initiatives to stakeholders 17. Maintain bookkeeping systems, database, and records 18. The goal is to build up strong positive relationships, ensure growth attainment, and increase us Minimum 2 Years of Experience in Fire Insurance. Good Computer skills, especially MS Excel Sense of ownership and pride in your performance and its impact on the company s success Critical thinking and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills Bachelors in Any Field.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Apply Job Type Full-time Description Why work at nimble? This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. Job Summary and primary duties: Responsible for, but not limited to, the following: Submit electronic claims for facilities and insurance carriers Work scrubbing/editing reports from billing systems and clearinghouses Work with other departments regarding resubmission of claims Work and track acceptance and rejections reports Research and fix system problems causing delay in claims submission Requirements Education and Experience: High School diploma or equivalent Minimum 3 years experience in field preferred Familiarity with working loops and segments Familiarity with the most common payer rejections Regular use of clearinghouses Experience submitting paper and electronic claims preferred Knowledge of commonly used insurance billing concepts
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Bengaluru
Work from Office
About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers. Requirements: Able to use LEC web tools. Understand all ASR ordering requirements. Able to translate transport requests into ASR submissions. Knowledge of VOIP Switches. Skills: Proficient in Basic Telecom concepts Good knowledge of POI architecture, building, and voice traffic planning Good knowledge of vendor orders ASR writings and Design. Responsible for Various work functions in support of the network provisioning team. Designing and augmenting DS1 circuitry for existing or new POI connectivity and coordinating circuit installation between the vendor and operation teams. Managing the order process, which includes tracking, validating engineering, documenting, and publishing daily reports. Maintain circuit inventory in XNG Client/Granite database. Issue ASRs to LEC using LEC web tools. Processes all ASRs, provides FOCs and DLRs and completes the ASR process. Ability to analyze and understand the issue to provide timely feedback or solutions. Good to have: Additional skills in automation for regular jobs Good Communication Skills Liaising with clients to determine the project s objectives Ability to communicate with various stakeholders and drive the project to completion. Microsoft Skills - Excel with Pivot tables, Formulas, VBA Coding "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Pune
Work from Office
Your Role To act as main coordination link between Factory, Supplier & Atlas Copco Customer Centers. He/she will be single point contact between above parties. He/she shall be single point responsible person to ensure order booking is done on time To manage orders, achieving client satisfaction in terms of delivery and technical requirements. To co-ordinate with the production and customer To plan all orders in orderbook & manage invoices To keep management well informed on the high-level risks. Maintain detailed project files and applicable records & Project Management System software. Follow-up with supplier & factory for manufacturing status. Provide the monthly progress status in the customer/ AC format to the customer. To be responsible for proper review and processing of variations and claims received from customer and factory. Lead, organize and coordinate the assigned work during all project phases. To manage budget, procurement, and schedules for various projects. To propose remedial actions when needed so that the contract completion data for the work is not jeopardized. This will be Onsite position for Talegaon Factory. To succeed, you will need Educational requirements: University degree in Engineering/Technology (Mechanical / Electrical or Instrumentation) Fluent in English Knowledge: Sound knowledge and experience on Screw & centrifugal compressors. Good Command (Verbal & Written) of English is must. Able to read & understand P&ID, GA, Layouts, Installation, System architecture etc. Able to work under pressure & plan & organize effectively with the right sense of urgency Able to work on multiple projects by giving due importance to each project Strong interpersonal communication Good Knowledge of ERP systems/SAP Personality requirements: Pro-active, positive team player with good interpersonal skills, strong in communication and people oriented who thrives on working in a dynamic, complex, and multicultural business environment. Be able to adapt in a new environment Strong interpersonal communication Self-motivated, independent, flexible, well organized, and methodical. Accurate and diligent with an awareness to speed up execution within a pressurized environment. Customer oriented: to be able to establish relations and networks with people inside and outside the organization. Result driven: have a drive for results which means that you put in the ambition and the effort to achieve results and accept accountability. Have a customer centric mindset. Creativity: Ability to come up with solutions to exceptional problems outside the box. This position is a key interface between customer and company, we are looking for a person with strong personality who can be an active driver. Experience: 4-7 Years of experience in order management and scheduling & coordination. In return, we offer you An excellent Team culture offers you lots of learning from peers, colleagues, and management Ample opportunities for professional development New challenges and opportunities to learn Drive your Career, Explore Opportunities, Realize your Passion Have multiple interactions with different stakeholders internally and externally City - Pune Last Day to Apply 11/7/2025
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Sinnar
Work from Office
Effective complaint management for wastewater pumps Responsible for on time complaint response and complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Co-ordinate with PMPS , QM for complaint support and resolution Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Provide Technical Training s for Wastewater Product Group Maintain track record of complaints and data analysis Improve customer experience with best practices in the industry standard Key Result Areas : Processing Claim Efficient Effective complaint management Improve customer satisfaction Claim cost reduction Product & Process quality enhancement P rofile Requirement - Formal E ducation - Mechanical or Electrical Engineering Professional experience: 3-5 Years Batchelor of Engineering / 5-7 Diploma in Engineering Special skills: Customer centric mindset Target orientation and Problem Solving Good Communication & Presentation Skills Good communication & having quick decision-making skills
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
About McKesson Compile Established in 1833, McKesson is a US Fortune 10 global leader in healthcare supply chain management solutions, retail pharmacy, healthcare technology, community oncology, and specialty care. We partner with life sciences companies, manufacturers, providers, pharmacies, governments, and other healthcare organizations to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost effectively. Based in Bangalore India, McKesson Compile s data is a comprehensive, full linked system of record for the US Healthcare market, with intelligence on 2M+ healthcare professionals (HCPs) and over 800K facilities. Compile s data includes high capture medical and pharmacy claims, closed capture Medicare claims (100%), along with best-in-class provider affiliations and customer master. At McKesson we deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives. Position Overview As a Customer Success Specialist, at McKesson Compile, the individual will lead strategic client engagements, ensure successful onboarding and adoption of our data solutions, and drive measurable outcomes for our healthcare and life sciences clients. The individual will collaborate closely with cross-functional teams including Product, Engineering, and Data Operations to deliver exceptional service and value. The individual will be responsible for ensuring that our partners receive the highest level of service and support. This role requires a strategic thinker with a strong background in healthcare data, project management, and customer service. Key Responsibilities Serve as the key point of contact for customers, building strong relationships and ensuring their needs are met. Lead end to end customer lifecycle engagements, ensuring smooth onboarding, training, and ongoing support for clients. Translate customer feedback into actionable insights for product and engineering teams. Track and report on customer health metrics, usage trends, and renewal risks. Drive continuous improvement in CS processes and documentation. With a lens on customer experience, look to improve & innovate across the functions and processes. Collaborate with strategy, business development, and RWD Analytics teams to support other McKesson business units optimizing and improving their businesses . Qualifications: Minimum Requirements: 5+ years of experience in Customer Success, Account Management, or related roles in healthcare, pharma, or data analytics. Strong communication and stakeholder management skills. Hands on Experience working with healthcare data (claims, provider, patient-level data). Excellent written and oral communication skills, with the ability to explain technical concepts to non-technical users Demonstrated ability to manage complex projects and deliver results on time and within budget In-depth knowledge of US healthcare data and analytics, with experience using data to solve business problems. Critical Skills Ability to query data with SQL and apply it to common life sciences applications and use cases Ability to build customer presentation decks that translate the data visually aligned to the customer/project request Deep attention to detail, adherence to process and organization Deep working knowledge of commercial Life Sciences data products (claims, EHR, provider reference data, HCP affiliations, HCO hierarchy, etc.) Deep working knowledge of biopharma commercial and RWE use cases and how commercial Life Sciences data is best applied. Willingness and enthusiasm to collaborate and unify teams and work streams between India and the US. Technical Skills: Proficiency and expertise in the below tools are key to succeed in this role: Customer management and project management software and tools (e.g., Hub Spot, Microsoft Project, JIRA, Confluence, etc.). SQL, python, and familiarity and proven experience in data analytics and analysis Microsoft Suite: Power point, Excel, Outlook Insight and experience in data transferring through Snowflake, Data Bricks, and other modalities Familiarity with regulatory requirements related to healthcare data (e.g., HIPAA)
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Sinnar
Work from Office
Effective complaint management for standard industrial pumps Responsible for on time complaint closure for standard industrial pumps Managing field service coordinators and daily monitoring of complaint till closure Root cause analysis of complaints & Identify scope of improvement with effective data analysis Provide technical support to Field service team as required. Booking & Execution of spares for warranty complaints. Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Training s for Industrial Product Group Warranty & Service agreements with suppliers. Maintain track record of complaints and data analysis Enhancing the service processes and practices to the industry standard Requirement profile : Formal education: Degree/Diploma - Mechanical Professional experience: 8 /10 Years (Experience in Pump Industry Only ) Special skills: Comprehensive pump industry knowledge Strong customer facing skills Excellent leadership qualities Innovative Good communication & having quick decision-making skills Defined Competencies : Target orientation and Problem Solving. Planning and Co- ordination. Good Communication & Presentation Skills. Experience with SAP Flexible approach Ability to work under pressure
Posted 1 month ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
The Role: As a Talent Specialist- Leadership Hiring , you are not just filling roles you re shaping the future of the organization. This role is about identifying, engaging, and securing transformative leaders who will drive strategic growth, inspire teams, and elevate company culture. You ll work closely with Senior Leaders to understand evolving business needs and translate them into talent strategies that attract high-impact individuals. This position requires a unique blend of strategic insight, emotional intelligence, and market expertise . You ll be expected to navigate complex hiring landscapes, build trusted relationships with executive candidates, and deliver a seamless, high-touch experience from first contact to final offer. Ultimately, your success will be measured not just by who you hire but by the long-term impact those leaders have on the business. Main Responsibilities: Own and execute full-cycle recruitment for Director-level and above roles. Partner with Senior leadership to define role requirements and success profiles. Develop and implement unique recruitment marking activities and targeted sourcing strategies for passive leadership talent. Build and maintain a robust pipeline of high-potential candidates using job boards, social platforms and unconventional techniques. Lead executive-level interviews , debriefs, and offer negotiations. Provide market intelligence and competitor insights to inform hiring decisions. Represent the company at industry events, conferences, and networking forums. What we are looking for: Overall 8-10 years of experience into recruiting and latest 2-3 years into executive or leadership recruiting , preferably in a fast-paced or global environment in Tech Industry Proven success in hiring for VP, Director, and C-suite roles. Strong stakeholder management and executive presence . Experience in performing deep research on competitors, talent pools, and succession pipelines. Experience with executive search firms o r in-house leadership hiring, with ability to assess leadership style, values, and team impact not just resumes. Proficiency in ATS platforms, sourcing platforms and Executive Search tools. Excellent communication, negotiation, and storytelling skills. Bonus Points Strategic thinking, analytical and problem-solving skills, Experience hiring across multiple g eographies or business units. Familiarity with succession planning and talent mapping. Exposure to executive assessment tools (e.g., Hogan, Korn Ferry) is a plus. "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately.
Posted 1 month ago
10.0 - 12.0 years
35 - 40 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
1. 10 years of experience as business analyst 2. 5+ years of experience in general insurance / property and casualty insurance 3. Proficient in projects involving front end / customer engagement portal development 4. Experience with B2B business model in Insurance and the associated policy, claims and billing data movement across business entities 5. Strong communication; must be assertive 6. Proven track record with stakeholder management and conflict resolution 7. Nice to have: Travel Insurance
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Pune
Work from Office
Project Manager - Full Potential PC Projects (OFA & AGA) Job Details | our company Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Project Manager - Full Potential PC Projects (OFA & AGA) Research and Development Atlas Copco (India) Private Ltd. Date of posting: Jun 27, 2025 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Your role As a Project Manager, you will spearhead Product company-level projects from GECIA, with the primary goal of overseeing and driving initiatives that enhance the companys efficiency and effectiveness. This covers projects from all divisions related to specific PC/CC. The Project Manager will single-handedly lead GECIA s cross-functional teams, serving as the project s sole point of contact. Responsibilities include representing the project at executive steerco meetings, PCM and maintaining/providing periodic progress updates Key Responsibilities Creating project plan including milestones Lead and coordinate project planning, execution and overall management Conduct periodic project reviews to ensure alignment with objectives and milestones Monitor project deliveries and maintain effective communication with stakeholders Manage project budgets and assess associated risks Maintain detailed and organized project documentation and records Travel to customer and sub-vendor locations as required Ensure proper review and processing of variations and claims To succeed, you will need Experience Requirements Candidates need at least 10 years of managing multidisciplinary projects, preferably in a product company. Experience with Gecia competence teams is a plus. Proficiency in product knowledge, customer/vendor communications, project budgeting, and excellent project management skills are required. Skills Project budgeting and management expertise Strong communication and leadership Detail-oriented and organized Concise progress updates Proactive team collaboration Innovative problem-solving Self-motivated and independent Customer-focused with a results-driven attitude Experience: 10+ years of experience in project management/engineering from rotatory machinery design & manufacturing industry. In return, we offer A work culture known for respectful interaction, ethical behavior and integrity. Access to Global Job opportunities as a part of Atlas Copco Group Opportunities to grow and develop. Potential to see your ideas realized and to make an impact. New challenges and new learnings Project Management experience in managing full potential projects, their schedule, communication, documentation, technical knowledge of the products, working experience with various departments, vendors, competences, etc. Job location Hybrid This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (insert organization here) in Pune. Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Posted 1 month ago
10.0 - 15.0 years
35 - 40 Lacs
Pune
Work from Office
Your role As a Project Manager, you will spearhead Product company-level projects from GECIA, with the primary goal of overseeing and driving initiatives that enhance the companys efficiency and effectiveness. This covers projects from all divisions related to specific PC/CC. The Project Manager will single-handedly lead GECIA s cross-functional teams, serving as the project s sole point of contact. Responsibilities include representing the project at executive steerco meetings, PCM and maintaining/providing periodic progress updates Key Responsibilities Creating project plan including milestones Lead and coordinate project planning, execution and overall management Conduct periodic project reviews to ensure alignment with objectives and milestones Monitor project deliveries and maintain effective communication with stakeholders Manage project budgets and assess associated risks Maintain detailed and organized project documentation and records Travel to customer and sub-vendor locations as required Ensure proper review and processing of variations and claims To succeed, you will need Experience Requirements Candidates need at least 10 years of managing multidisciplinary projects, preferably in a product company. Experience with Gecia competence teams is a plus. Proficiency in product knowledge, customer/vendor communications, project budgeting, and excellent project management skills are required. Skills Project budgeting and management expertise Strong communication and leadership Detail-oriented and organized Concise progress updates Proactive team collaboration Innovative problem-solving Self-motivated and independent Customer-focused with a results-driven attitude Qualification Education: BTech / B.E. in Mechanical/equivalent Experience: 10+ years of experience in project management/engineering from rotatory machinery design & manufacturing industry. In return, we offer A work culture known for respectful interaction, ethical behavior and integrity. Access to Global Job opportunities as a part of Atlas Copco Group Opportunities to grow and develop. Potential to see your ideas realized and to make an impact. New challenges and new learnings Project Management experience in managing full potential projects, their schedule, communication, documentation, technical knowledge of the products, working experience with various departments, vendors, competences, etc. Job location Hybrid This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (insert organization here) in Pune. Contact information
Posted 1 month ago
8.0 - 10.0 years
35 - 50 Lacs
Chennai
Work from Office
Job Description for Product owner/Business Analyst – PAN India - FTE Job Title: Product Owner, Healthcare Consulting Position Summary: We are seeking a dedicated and knowledgeable Product Owner/BA to join our Healthcare Consulting team. The Product Owner will be responsible for guiding the development and optimization of our clients' healthcare consulting products and services. This role requires a deep understanding of the healthcare industry and the ability to translate client needs into actionable product requirements. The Product Owner will work closely with cross-functional teams to ensure the successful delivery of high-quality solutions and should be able to extract requirements using tools like SQL and data models. Key Responsibilities: Backlog Management: Develop, prioritize, and maintain the product backlog, ensuring that it reflects the evolving needs of clients and stakeholders. User Stories: Create detailed user stories and acceptance criteria to guide the development team in delivering features that meet client expectations. Data Management & Analysis: Must be able to extract and comprehend data from data models using simple to complex SQL queries. Product Vision: Define and communicate the product vision and strategy, aligning it with the company’s goals and market needs. Stakeholder Collaboration: Engage with internal and external stakeholders, including clients, consultants, and technology teams, to gather requirements and feedback. Sprint Planning: Lead sprint planning sessions, ensuring that the development team understands the product goals and requirements. Product Releases: Coordinate product releases, including planning, execution, and post-release evaluation, to ensure successful adoption and client satisfaction. Performance Monitoring: Monitor and analyze product performance metrics and risks, using data-driven insights to drive continuous improvement. Market Trends: Stay informed about industry trends, emerging technologies, and best practices to ensure the product remains competitive and innovative. Qualifications: Education: MBA, Bachelor's degree in Computer Science Engineering or related field (Master's preferred). Experience: 5+ years of experience in Healthcare domain as a Consultant, Product Owner, or similar role in a technology-focused environment.Must have healthcare experience in areas such as Claims, Enrolment, Medicare, Medicaid, Interoperability, PBM, Providers etc.Experience working with Agile/Scrum methodologies and tools.In depth experience in working with data models and SQL Skills: Strong leadership and organizational skills.Excellent communication and interpersonal skills.Analytical mindset with the ability to interpret data and make informed decisions.Ability to work collaboratively in a fast-paced, dynamic environment.Knowledge of healthcare industry trends and regulations.Ability to contribute to the firm, practice and team leveraging their niche expertise and skillsAbility to work with clients and interface with business teams to contribute to business development initiativesDrive and participate in team initiatives and connects and foster a consulting mindset amongst the Cognizant Business Consulting group and the Health Sciences group. Why Join Us? Impact: Make a meaningful impact on healthcare delivery and patient outcomes. Innovation: Be part of a forward-thinking team that values creativity and innovation. Growth: Opportunities for professional development and career advancement. Culture: A collaborative and supportive work environment that values diversity and inclusion.
Posted 1 month ago
8.0 - 13.0 years
20 - 25 Lacs
Chennai
Work from Office
Post - Contract Experience is required. Lead the service delivery. Prepare and review BOQ & RA. Prepare and review Cost Report. Assess variation, Negotiation with contractor. Draft letters, Prepare and Review Documents Should be able to prepare economic ratio and identify major key cost drivers. Prepare Benchmarking and Value Engineering report Audited Entire Project for Cost assessment and prepared Cost for Completion. Preparation of MIS report on monthly basis for cost/quantity incurred against budget, balance cost/quantity of project. Checking /verification and processing the bills, claims of contractor for all works as per BOQ/tender Specification/conditions. Preparation of sub-contract agreements and award of sub-contracts to the most suitable, client approved sub-contractor. Understand and adopt the companys procedures, documentation and relevant standard codes related to measurements and pricing, valuation, and variation check lists. Development of Project Budget, BOQ and liaising with stakeholders and Clients. Plan the tasks well and discuss with team leaders regularly. B.tech (Civil) from a reputed institute. Post - Contract Experience is required. Lead the service delivery. Prepare and review BOQ & RA. Prepare and review Cost Report. Assess variation, Negotiation with contractor. Draft letters, Prepare and Review Tender Documents Should be able to prepare economic ratio and identify major key cost drivers. Performing detailed quantification as per the approved shop drawings / GFC drawings using P Line / LBD and agree the measurements with the contractor. Prepare Benchmarking and Value Engineering report Audited Entire Project for Cost assessment and prepared Cost for Completion. Certification of contractor s bills on monthly basis as per terms & conditions of the contract and based on actual site Progress. Preparation of MIS report on monthly basis for cost/quantity incurred against budget, balance cost/quantity of project. Checking /verification and processing the bills, claims of contractor for all works as per BOQ/tender Specification/conditions. Preparation of sub-contract agreements and award of sub-contracts to the most suitable, client approved sub-contractor. Understand and adopt the companys procedures, documentation and relevant standard codes related to measurements and pricing, valuation, and variation check lists. Development of Project Budget, BOQ and liaising with stakeholders and Clients. Plan the tasks well and discuss with team leaders regularly. Ensure compliance with our internal processes and procedures and documentation standards. Understand and adopt the Client / project specific procedures. Good skills on excel and word and ability to learn and adapt to customized software. Good communication skills both written and verbal.
Posted 1 month ago
15.0 - 20.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Company Summary "First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Specialized Business helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions. Specialized Business Functions, services Direct, Agency customers and Third-Party affiliates in the areas of Escrow, Settlement, Closing, Funding and Title Services. Job Summary Senior Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The incumbent is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Working knowledge in all the Business Applications related to Processes. Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to identify ad notify team members and leads in case of rule break in the tool. Ability to Process Simple, Medium and High complexity tasks Ability to Create process related reports within the desired timeframe that is expected Follow the set guidelines/framework while structuring all work products Ability to provide implementable recommendations basis the gaps and problems identified Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) Maintain compliance to the Quality metrics Ability to display the culture of FTR (First Time Right) While processing orders Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Technical Skills: Should have basic knowledge of MS office (Word, Excel & Power-point) Should have basic knowledge of Mortgage and Accounting principles Educational Qualification and Experience: Minimum of 15 years of formal education - Diploma/Graduate (Commerce/Art/Business Administration) Professional work experience of 1-2 years.
Posted 1 month ago
0.0 - 5.0 years
0 Lacs
Bengaluru
Work from Office
. Qualification: LLB / BA LLB / BBA LLB from a recognized university (fresh law graduates encouraged to apply). .Basic understanding of contract law, company law, and aviation regulations (preferred). .Strong drafting and communication skills. . Eagerness to work in the aviation sector and learn industry-specific legal nuances. . Proficiency in MS Office; familiarity with legal research databases is a plus. . Attention to detail and ability to work under timelines. Key Responsibilities Key Responsibilities: *Contract Management: Assist in drafting, reviewing, and vetting aviation-related contracts (e.g., ground handling agreements, lease agreements, fuel supply contracts, charter agreements, vendor contracts). Help maintain contract repositories and track key contractual obligations and renewals. * Regulatory Compliance: Support compliance with DGCA, BCAS, AERA, and other aviation regulator requirements. Assist in preparation of documentation for statutory filings, approvals, and licenses. *Litigation & Dispute Management: Coordinate with external counsels on litigation involving the airline (passenger claims, regulatory matters, vendor disputes). Assist in tracking legal notices, summons, and court dates. *Legal Research & Advisory: Conduct basic legal research on aviation law, civil aviation requirements (CARs), consumer protection, and other relevant statutes. Support in drafting responses to legal queries, notices, and regulatory communications. *Documentation & Records: Help maintain legal records, licenses, approvals, and compliance registers. *General Support: Liaise with internal teams (Operations, Commercial, HR, Finance) for legal inputs. Assist in internal audits and policy drafting related to legal and compliance matters.
Posted 1 month ago
2.0 - 5.0 years
8 - 9 Lacs
Mumbai
Work from Office
Job Description: Market Functions: Territory planning to ensure optimal coverage, infrastructure, visibility and service levels Size and seize market level opportunities by building a strong business case around them and getting necessary investments and efforts to realize them Engage with distributors so as to create collaborative, long term relationships with them to support growth ambitions Manage trade spends as per agreed norms and deliver maximum results from them by innovative deployments Ensure delivery of In Store Visibility and execution as per MARS standards leveraging tools available People Function : Lead, Monitor, Motivate and drive performance by leverage selling tools and incentive programmes as designed by the company. Coach FSA s on the Mars Sales & Distribution system and drive desired productivity levels. Implement structured training interventions as per agreed calendar to continuously upskill his FSA team. Recruit desired numbers of FSA s of targeted profiles within specific timelines. Administration: Ensure timely submission of trade and distributor related paperwork such as claims, competitor information and any other information required from time to time. Effectively coordinate with CFA and Distributors to ensure adherence to PDP and delivery schedules. Key competencies required: Delivers Consistent Results Action Orientation Planning, Priority Setting Drive for results Creates Collaborative Relationships Customer Service Excellence Route to Market Optimization
Posted 1 month ago
0.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims. Support borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints and handle disbursement of claim funds. Key Responsibilities Cross trains to assist with borrower follow ups Assists answering questions in the help desk Meets and maintains availability standards, schedule adherence and attendance guidelines Updates records and note system as required Works on Claim Packets when phone lines low Handles inbound telephone calls from borrowers, contractors and insurance adjusters regarding property damage claims in order to resolve customer inquiries Delivers timely, accurate customer service ensuring the highest level of satisfaction Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Business Support, Client Facing, Consumer Protection, Customer Inquiries, Inbound Calls, Problem Solving, Property Damage, Quality Control (QC), Service Delivery, Voice Communications Shift Time Shift C (India) Recruiter Info Shital Holambe [C] shon4@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .
Posted 1 month ago
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