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3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Role Description Working as part of the tax team to manage the tax risks of FNZ and to identify opportunities. Assisting with all corporate tax affairs of FNZ including but not limited to working with the appointed advisors on R&D claims, return preparation, calculating quarterly payments on account and communications with Tax Authorities. Assisting the Finance team with the tax accounting process. Assisting with the global transfer pricing policy and documentation. Supporting the Global Head of Tax with the Group Tax Risk/Governance Policy. Provide support to the Global Head of Tax, Senior Tax Managers, Finance team and wider business on all tax issues. Provide support to HR on PE and payroll tax issues. Working on ad hoc projects within the wider business such as acquisitions or entering in to new jurisdictions. Identification of and implementation of planning opportunities. Engagement and management of external specialists as appropriate for specialist projects. Provide / organise tax training for business. Project support-Provide support to commercial, procurement, engineering, operations, aftermarket and strategy on tax matters, ranging from every day operational matters to support on significant new projects such as refinancing and withholding tax matters Tax Compliance: Ensure that tax compliance and other deliverables, including financial statement disclosures, are met in a timely manner for all allocated jurisdictions. Ensure global tax payments on account are calculated and paid in a timely manner in conjunction with wider Tax and Finance team and advisors where appropriate. Work collaboratively with the wider tax team to facilitate global tax return preparation and coordination. Tax Advisory Act as the point of contact for delegated projects involving tax with support from Senior Tax Managers/Group Head of Tax. Act as advisor for the global business in all aspects of direct and indirect tax. Performance Assessment List of measures which will be used to grade on-going performance in this role. Experience required Due to the technical nature of your role, it is essential that you are CA or equivalent tax advisor qualification with demonstrable post qualification experience. This experience can be from either Practice, Industry or both, however exposure to International tax would be required. You will be technically up-to-date on all taxes impacting the business and you should be experienced in tax accounting under IFRS. You will have excellent communication and stakeholder management skills, being able to clearly articulate your points, as well as influence and negotiate at all levels. Furthermore, you will be comfortable educating and training others within the business and Group on tax related matters. You will be flexible and be able to adapt to a fast paced environment. About FNZ FNZ is the market leading provider of technology and administration services to major financial institutions in the platform and wealth management sectors across the globe. We partner with life companies, banks, asset managers and discretionary wealth managers to enable them to develop and distribute financial products and services to their customers across all major distribution channels. FNZ has a strong blue-chip customer base including Standard Life, Axa Wealth, JP Morgan, HSBC, AMP, National Australia Bank, Bank of New Zealand, Friends Life, Quilter, UBS, Zurich Financial and Close Brothers Asset Management. It has helped these customers grow to over 350 billion of platform assets in aggregate. FNZ now employs over 1300 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Shanghai, Wellington and Sydney. Opportunities Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world s largest companies; Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority; We provide significant financial rewards for high performing individuals; and We provide global career opportunities for our best employees at any of our offices in the UK, Europe. About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
Business: Consumer Products Division Department: Sales Travel: High Job Overview: The incumbent would be responsible for the primary & secondary sales for the territory. The deliverables of this role is to increase the sales with the retailers/wholesalers by handling the distributors. Continuous exploration and implementation of strategy for building opportunities & developing team to drive daily POB target. Key Stakeholder: Internal Marketing, Supply Chain, Human Resources, Sales Development Key Stakeholder: External Retailers, Wholesalers, Distributors, Key Accounts customers Reporting Structure: Role directly reports to Area Business Manager Experience: Minimum 3 years of experience in OTC/FMCG industry Hands on experience in handling distributors and subordinates Skills: Effective persuasive skills and basic understanding of numerical. Good communication skills Team development and engagement. Planning & Execution Stakeholder management Technology adoption & embedment Graduate or above Responsible for Primary/Secondary target for the region and growth of business Planning of primary and secondary for the month Distributor management with appointment of new distributor whenever required Team handling Ensuring fill rate for physical and online retailers Receiving correct claims and getting them processed Maintain all required records Ensuring timely clearance of company outstanding Closure of distributor in case required and clearing all outstanding Store execution Make journey plan for TSO and ensure adherence to same Ensuring stock availability at prominent place for all our products Ensuring that all promotion communications are properly done Taking paid or non-paid secondary space in the store in best possible place Interact with local/regional category persons of all retailers (National/regional/Local) Help in getting products available with local retailers Coordinate with respective CFA to ensure timely supplies to distributors/direct retailers Ensuring sufficient stocks with distributors and retailers in the region
Posted 2 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Grievance Management Lead to join our Customer Service team in Mumbai. Your typical week might include the following: Oversee and manage complaints team ensuring timely, fair, and effective grievance handling of complaints received across internal and external touchpoints like Escalation desks, Bima Bharosa, NCH portal, Social media, etc. Ensure timely handing of Ombudsman and legal cases as well. Act as an escalation point for complex cases providing strategic resolutions in alignment with the regulatory requirements. Work closely with tech and other stakeholders to ensure all workflow integration between CRM, IRDA portal and other key systems. Leverage analytics for identify complaints trend, root cause and drive data driven strategies for a permanent resolution and service enhancement. Analyse customer feedback and drive service improvements. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to drive complaint reduction. Ensure timely and accurate reporting to regulator and internal stakeholders / management, in the prescribed format. Drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. Drive complaint reduction projects and initiatives. Constantly strive for an excellent NPS score. You could be the right candidate if you: Have 8-12 years of complaints management experience with 4-5 years of people management experience in health insurance or financial services industry. Strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have experience in driving CRM integration with internal systems as well as regulatory portals like Bima Bharosa to ensure seamless flow of information. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Have strong analytical skills to identify complaints trends and pain areas for quick redressal. Possess excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. MBA from a recognised university or a III Certification of Licentiate or Associate will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. Have 8-12 years of experience in Insurance (preferably health or general insurance), banking, financial services industry. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 2 weeks ago
4.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Grievance Desk Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received across PHI escalation touchpoints. Handling complaints received via social media, regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Hae strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 2 weeks ago
4.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Social Media Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received across social media platforms. Handing grievances received via internal escalation touchpoints, , regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Have strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 2 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
CJN- 365/2025 - Vacancy for HCC Medical Coder - Fresher Vacancy published date: 29/05/2025 Last date of application: 10/06/2025 Job Requirements: Fresher Only Qualification : Any Graduation Certification : CPC or Equivalent Good knowledge in ICD, CPT & HCPCS, medical coding systems, medical terminologies, regulatory requirements, auditing concepts and principles. A solid understanding of anatomy, medical procedures, diseases, and medications is essential. Job Descriptions: Assign accurate ICD-10-CM codes to medical diagnoses based on physician documentation, ensuring the use of appropriate codes for risk adjustment and the health of the patient. Review patient charts, documentation, and medical records to ensure that all relevant diagnoses are captured and coded. Conduct audits of medical records and claims to ensure accuracy and compliance with coding standards and regulations. Support the billing department by ensuring accurate diagnosis codes are included in claims to avoid denials and ensure proper reimbursement. Ensuring compliance with coding guidelines and regulations. Salary: 27K CTC Job Type: Full Time Mode of Work: Work from Office Number of Vacancies: 200 Process: HCC Age: 40 & Below Bond: Not Applicable Interview Mode: Online Ability to commute/relocate: Bangalore Selection process: 1. Assessment 2. Technical Round 3. HR Discussion Read and understand the criteria; if you meet the prerequisites and are yes to the terms and conditions, please register for the post published. Register Now
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Manager Refurbishment Job ID: EOPMSPL Location: Bengaluru Role Overview With increase in the volume of Retail/Food court facilities in the Refurb portfolio, there is a need for dedicated Retail Refurbishment with experience in Restaurants/F&B outlets. This is to ensure a Timely delivery of Retail, Food courts and Refurbishment projects within the approved Budget/Timelines, with the right F&B understanding. Key Responsibilities: Timely delivery of Refurbishment of projects within the approved capex Budget. Design review and Coordination and Stakeholder management. To track compliance obligations at project level. Co-ordinate between projects teams and various audit teams for smooth flow of audit. Co-ordinate between projects teams and banking agencies, as and when required. Co-ordinate HSE Central audit of the Capex Projects, as required. To study, compare and put up the summary on the building design and specifications. Generation of various MIS reports. To track approvals of Capex Projects works. Reconciliation of budget and costs incurred in SAP. Checking & certifying of claims, bills and payments in line with the Contracts. Purchase request / Purchase Order collation for Capex projects. Follow up of projects payments and keeping a track of the same. Supporting leasing and Operations teams wrt Capex works. Co-ordination with Finance/Accounts, Compliance, Procurement/Tax teams. Handover of completed projects to OPS/Tenant teams. Educational Qualification & Competencies: B.Tech/ B.Arch Graduate with a minimum of 8-10 years of relevant exposure to Project management, planning, execution, with focus on Refurbishment and having contract management, resource planning, vendor management, risk & cost mgt. Project Management skills. Knowledge and understanding of relevant project mgt. software viz. AutoCAD, MSP, MS Office, SAP, etc. Knowledge, Skills, and Competencies: Knowledge of Building construction/Refurbishment projects is KEY. Effective in delivering outcomes through other stakeholders. Ability to build and strengthen partnerships Engage, negotiate & collaborate effectively with service partners. In-depth understanding of commercial property developments, building engineering management, Occupier relationships and technically proficient to engage effectively with teams / partners. Awareness of industry best practices and latest trends. Awareness and understanding of commercial, legal and regulatory aspects.
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Job Description Job Profile Process claims and Resubmissions: The analyst analyzes and validates all lines for assigned customer accounts. The analyst is responsible for identifying the root cause of issues with discrepancies and taking corrective action to eliminate future occurrences and reduce the outstanding wholesaler chargeback deduction balance. The analyst is responsible for researching chargeback rejections due to invalid data. The incumbent works with wholesalers and internal contract/membership groups to resolve issues for problematic chargebacks including errors associated with pricing, membership, eligibility, dating, and claims data. The analyst will also perform ad hoc reports and projects as required. Performs Daily and Monthly Reconciliations To, ensure completeness The analyst will perform a daily and monthly reconciliation of inbound chargebacks to the EDI 844 transmission. The analyst also performs a daily reconciliation of outbound chargebacks to the EDI 849 transmission. Interact with Internal and External Customers: The Chargeback analyst responds to wholesaler inquiries. as well as works with the Contracted Entities to resolve pricing or membership questions and discrepancies. The analyst also works cross-functionally as required to research and resolve issues. Qualifications Skills Set Ensures on time and high-quality delivery of assigned claims/contracts Creates/Distributes supporting documentation to clients/states/customers Crea
Posted 2 weeks ago
4.0 - 5.0 years
8 - 11 Lacs
Mumbai
Work from Office
Role Purpose: Responsible for the day-to-day Claim & Advance Processing as per policy with accuracy and timely basis, T&E Tracker management, Employee Reconciliations, Employee Payments and monthly T&E closing activities. Designation: Accounts payable Specialist Base Location: Navi Mumbai Reporting to: Assistant Manager GSC Key Role Responsibilities: Build effective process & SSC team SLA Ensure that the Employees ledger is operated accurately, efficiently and to agreed timescale and ensure that the Employees are paid accurately and on time. Follow T&E policies and procedures to ensure good practice for making payments Ensure for Timely Processing, Query Resolution and Payment of Claims Manage daily Volumes / Queries relating from claims by meeting/ exceeding process targets Review, reconcile and prepare analysis for Employee accounts related Coordinate with auditors for completing audit & resolving audit queries Assist with monthly reconciliations and month end close process To be responsible for month end processes, ensuring that monthly reconciliation of Employees accounts. Look at the opportunities to implement Automation and Process Improvement to make the processes more standard and efficient Transition of new activities, build effective SOPs & train team Review and verify Claims/Advances for accuracy, appropriate approvals, and adherence to company policies. Assist in month-end and year-end closing activities related to T&E. Publish Monthly/ weekly reports of the BU that is supported. Skills & Competencies: Excellent communication skills 4-5 years experience in managing global functions like T&E process. Experience in major ERPs like SAP/Oracle is a plus Excellent attention to detail and accuracy. Proficient in Microsoft Excel and other MS Office applications. Flexible to work in shifts Flexible to work from office Education & Qualifications: Graduate or postgraduate .
Posted 2 weeks ago
9.0 - 14.0 years
11 - 13 Lacs
Kolkata
Work from Office
Job Description: Market Functions: Territory planning to ensure optimal coverage, infrastructure, visibility and service levels. Size and seize market level opportunities by building a strong business case around them and getting necessary investments and efforts to realize them. Engage with distributors so as to create collaborative, long term relationships with them to support growth ambitions. Manage trade spends as per agreed norms and deliver maximum results from them by innovative deployments. Ensure delivery of In Store Visibility and execution as per MARS standards leveraging tools available . People Function : Lead, Monitor, Motivate and drive performance by leverage selling tools and incentive programmes as designed by the company. Coach FSA s on the Mars Sales & Distribution system and drive desired productivity levels. Implement structured training interventions as per agreed calendar to continuously upskill his FSA team. Recruit desired numbers of FSA s of targeted profiles within specific timelines. Administration: Ensure timely submission of trade and distributor related paperwork such as claims, competitor information and any other information required from time to time. Effectively coordinate with CFA and Distributors to ensure adherence to PDP and delivery schedules. Key competencies required: Delivers Consistent Results Action Orientation Planning, Priority Setting Drive for results Creates Collaborative Relationships Customer Service Excellence Route to Market Optimization
Posted 2 weeks ago
2.0 - 8.0 years
4 - 10 Lacs
Chennai
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Posted 2 weeks ago
6.0 - 7.0 years
2 - 6 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Grievance Desk Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received across PHI escalation touchpoints. Handling complaints received via social media, regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Hae strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!
Posted 2 weeks ago
7.0 - 8.0 years
7 - 12 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!
Posted 2 weeks ago
6.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Social Media Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective handling of grievances received across social media platforms. Handing grievances received via internal escalation touchpoints, , regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You could be the right candidate if you: Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Have strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelor s degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!
Posted 2 weeks ago
8.0 - 12.0 years
9 - 14 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Grievance Management Lead to join our Customer Service team in Mumbai. Your typical week might include the following: Oversee and manage complaints team ensuring timely, fair, and effective grievance handling of complaints received across internal and external touchpoints like Escalation desks, Bima Bharosa, NCH portal, Social media, etc. Ensure timely handing of Ombudsman and legal cases as well. Act as an escalation point for complex cases providing strategic resolutions in alignment with the regulatory requirements. Work closely with tech and other stakeholders to ensure all workflow integration between CRM, IRDA portal and other key systems. Leverage analytics for identify complaints trend, root cause and drive data driven strategies for a permanent resolution and service enhancement. Analyse customer feedback and drive service improvements. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to drive complaint reduction. Ensure timely and accurate reporting to regulator and internal stakeholders / management, in the prescribed format. Drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. Drive complaint reduction projects and initiatives. Constantly strive for an excellent NPS score. You could be the right candidate if you: Have 8-12 years of complaints management experience with 4-5 years of people management experience in health insurance or financial services industry. Strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have experience in driving CRM integration with internal systems as well as regulatory portals like Bima Bharosa to ensure seamless flow of information. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Have strong analytical skills to identify complaints trends and pain areas for quick redressal. Possess excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. MBA from a recognised university or a III Certification of Licentiate or Associate will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. Have 8-12 years of experience in Insurance (preferably health or general insurance), banking, financial services industry. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work together. Job Title: HR Specialist Company: New Era Technology (www.neweratech.com) Employment Type: Full-Time, Permanent Location: Hyderabad (Work from Office) About Us: New Era Technology is a global technology solutions provider with a proven track record of delivering transformative IT services across multiple industries. With operations in over 80 countries and a growing team of professionals, we focus on delivering innovative and sustainable solutions to our clients. Visit us at www.neweratech.com to learn more. Role Overview: We are looking for a dynamic and experienced HR Specialist to join our HR team in Hyderabad. The ideal candidate will be responsible for end-to-end HR generalist activities and must possess strong knowledge and hands-on experience in compliance, HR policies, employee grievance handling, statutory benefits like PF and ESI, and health insurance processes. Key Responsibilities: Manage end-to-end HR Generalist functions. Ensure statutory and regulatory compliance related to labor laws, PF, ESI, Shops & Establishment Act, etc. Administer and update HR policies in alignment with corporate guidelines and legal standards. Handle employee grievance redressal, disciplinary actions, and ensure employee engagement. Manage onboarding and exit formalities. Coordinate health insurance enrolments, claims, and renewals. Liaise with internal departments and external vendors on HR-related matters. Maintain and update HR records, HRMS, and employee data accurately. Support audits and provide necessary documentation as needed. Required Skills and Experience: 3+ years of relevant experience in core HR Generalist functions. Strong knowledge of Indian labor laws, PF, ESI, and compliance requirements. Excellent interpersonal and communication skills. Ability to handle sensitive situations with professionalism and confidentiality. Experience in working on HRMS systems will be an advantage. Should be proactive, detail-oriented, and a team player. Education: Bachelors/Masters Degree in Human Resources, Business Administration, or related field. Work Mode: Work from Office - Hyderabad (Full-time) If youre passionate about HR and looking to grow with a global organization, we d love to hear from you View our Privacy Policy here https: / / www.neweratech.com / us / privacy-policy /
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Responsibilities: Employee Relations: Act as a point of contact for employee queries and provide guidance to employees on company policies, procedures, and benefits. Foster positive employee relations and work to resolve employee issues in a timely and effective manner. Conduct surveys and feedback sessions to gather employee input and improve workplace culture. Organize employee recognition programs and events to celebrate achievements and milestones. Collect and analyze data related to employee relations issues, such as turnover rates, absenteeism, and employee satisfaction. Provide recommendations and implement solutions to address and resolve workplace issues. Assist in organizing employee engagement activities and events. Promote awareness and understanding of the organization s values and culture. Compliance and Record Keeping: Ensure that the organization complies with all State and Central labour laws and regulations. Conduct regular compliance audits and risk assessments to ensure adherence to regulatory requirements. Maintain up-to-date employee records and ensure confidentiality and security of HR data. Assist with internal and external audits, providing necessary documentation and explanations. Ensure that all employees are aware of and understand the organization s compliance policies. Identify opportunities to enhance the organization s compliance programs and record-keeping practices. Payroll Administration: Process payroll accurately and timely. Coordinating with various stakeholders to collect the information required for processing payroll. Prepare payroll compliance reports like Statutory Bonus, Professional Tax, Provident Fund, Gratuity, etc. Benefits Administration: Administer employee benefits programs, including health, accident and life insurance, health check plans, wellness programs, and other benefits. Provide support to employees regarding benefits inquiries, issues, and claims. Conduct benefits orientation sessions for new hires and ongoing education for current employees. Identify opportunities to enhance the benefits programs and improve employee satisfaction. Analyse benefits data to identify trends, costs, and opportunities for program improvements. Manage relationships with benefits providers and brokers to ensure effective program delivery. HR Administration: Good understanding is required Handle day-to-day HR administrative tasks such as managing attendance, leave records, and payroll assistance for apprentice and consultants. Assist in the development and implementation of HR policies and procedures. Coordinate exit processes for departing employees, including exit interviews and clearance procedures. Required Skills: Benefits Administration Labour Laws MS Office Attendance and Leave Administration Payroll Software (GreyHR preferably) Payroll HR Analytics Experience & Qualifications Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Proven experience at least 2 years as an HR Executive or similar role. Familiarity with HR software and tools (e.g., GreyHR, Keka). Knowledge of labour laws and HR best practices. Minimum Knowledge - Monthly filings Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Attention to detail and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Mandatory
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
In This Role, Your Responsibilities Will Be: Manages and coordinates the customer order cycle from order to cash (data entry, shipments, delivery, invoicing), owning the relationship with both the customer and the suppliers / factories, in accordance with department procedures Work Closely with the Inside sales team/ Order Entry team to receive Clean PO to place to the factories. Expedites intercompany factories and suppliers to ensure that delivery deadlines are met. Proactively identifies any issues and address with the correct personnel. Ensures that the factories have received the right documents and produced the related order acknowledgements. Planning / Coordination / Submission of documents/MRB/ITP to ensure the order is on track. Support the commercial aspects of the Order including timely documentation and invoice submission. Checks payment terms thoroughly and actions set up of bank submission documents i.e LC/CAD/PBG/ABG for MRO orders/Small Project orders. Coordinates with the Logistics and Warehouse team to ensure that shipments are delivered as per the INCO- terms. Always Ensures highest customer satisfaction keeping customers updated on order status understanding prompt responses are key - aims for 100% OTD through RDSL/PDSL Works closely with the Finance team to minimize Logged issues/GIT / Outstanding payment issues and LD s. Manages resolution of dispute cases/warranty claims. Prioritizes deliveries in response to changing customer schedules and expectations. Develops contingency plans with suppliers to limit or eliminate negative effects of delayed promised delivery dates. Works collaboratively with the team as necessary and focuses on meeting monthly/yearly POR targets. Who You Are: You have good attention to details and can set priorities and follow up on actions. You understand the project execution process and have a passion for learning and continuous improvement and collaboration. You quickly and significantly act in constantly evolving, unexpected situations. You actively seek guidance from relevant sources to learn and upskill yourself For This Role, You Will Need: Bachelors degree in Business Administration or Commerce Strong communication skills in English - both written and verbal Proficiency in MS Office Preferred Qualifications That Set You Apart: 2+ years industry work experience in Order management French and/or Arabic language capabilities Working knowledge of SAP Our Culture & Commitment to You . .
Posted 2 weeks ago
1.0 - 6.0 years
2 - 6 Lacs
Pune
Work from Office
Walk-In Drive on 7th June 2025 at Cotiviti -Pune for Healthcare Audit Walk-In Date: 7-June-2025 (Saturday) Time 9:00 Am 1:00 Pm Venue: Cotiviti India Pvt Ltd Plot C, Podium Floor, Binarius/Deepak Complex, Opposite Golf Course, Yerwada, Pune- 411006. We are hiring for the Healthcare Data Audit process at Cotiviti. Please refer to the information below and required skill set for the same. POSITION SUMMARY: Specialist Payment Accuracy position is an entry level position responsible for auditing client data and validating claim accuracy. Communicates audit recommendations and outcomes to supervisory auditor for evaluation, verification and continuous learning. POSITION REQUIREMENTS: Graduation mandatory. Excellent communication skills. US Healthcare experience is preferred. Computer proficiency in Microsoft Office (Word, Excel, Outlook); Access preferred Strong interest in working with large data sets and various databases Must be flexible working in fixed/rotational shifts Immediate joiners preferred Good energy and Positive attitude Long Term Career Orientation If the above profile interests you then please walk-in for the interview. Please refer to the above mentioned walk-in details. Please bring your updated Resume along with an ID Proof. Best regards, Atish Chintalwar Senior Executive Human Resource COTIVITI About Cotiviti: Cotiviti is a leading healthcare solutions and analytics company headquartered in the United States, with more than 10000 employees in offices across the U U.S., Canada, Australia, India, Nepal, Philippines & Mexico. Cotiviti has been in business for more than two decades (including predecessor companies), and our solutions have been well proven and tested. Our clients are primarily health insurance companies, including U.S. government payers, although healthcare providers, employers, and insurance brokers also use our solutions. In fact, we support almost every major health plan in the U.S. and more than 180 healthcare payers in total. We focus on improving the financial and quality performance of our clients. In healthcare, this means taking in billions of clinical and financial data points, analyzing them, and helping our clients discover ways they can improve efficiency and quality. In addition to healthcare, we support the largest and most influential retailers in the industry, including mass merchandisers, across the U.S., Canada, United Kingdom, Europe and Latin America. Our data management recovery audit services have helped them save hundreds of millions of dollars.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
SUMMARY Opening for experience AR Caller / Denial Management in Kolkata, Salary upto 3.60 lpa Job Title:** AR Caller / Denial Management Executive Location:** Salt Lake, Kolkata (Work from Office) Working Days:** 5 Days a Week Weekly Off:** 2 Rotational Offs Shift Timings:** Rotational Shifts Joining:** Immediate Joiners to Candidates with Max 15 Days’ Notice JOB DESCRIPTION: We are hiring for the position of **AR Caller / Denial Management Executive** for a reputed US healthcare BPO in **Salt Lake, Kolkata**. This is a **full-time, outbound calling process**, requiring follow-up with US-based insurance companies to resolve pending or denied claims. Requirements Good command of **spoken and written English**. Prior experience in **AR Calling** or **Denial Management** is preferred. Basic knowledge of US healthcare revenue cycle, CPT/ICD codes is an added advantage. Open to work in **rotational shifts**. Must be ready to **work from office** (Salt Lake, Kolkata). Only **immediate joiners or up to 15 days’ notice** candidates will be considered. Benefits Salary:** Up to 3.60 lpa annual CTC Drop Cab Facility** (as per shift timing and company policy) Work from Office (No WFH) Stable weekday schedule with 2 rotational offs
Posted 2 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
JOB SUMMARY Purpose: Provide administrative support and team coordination to the Head, Group Investigations Asia, the Group Investigations Asia Management Team ( MT ), and wider Group Investigations Asia colleagues to support the effective operation of the Group Investigations Asia teams and the delivery of a high-quality investigative and legal services to our clients. Administrative Support: Manage the diary and provide professional administrative support to the Head, Group Investigations Asia, and Group Investigations Asia MT members. Manage internal and external client calls and appointments in an efficient and timely manner. Schedule external and internal meetings, video conferences, and conference calls. Arrange necessary system requirements, access cards, floor access applications for colleague onboarding and offboarding. Reporting: Create and manage case update documents for the Group Investigations Asia Management Team via data extraction, consolidation, analysis, reporting, and distribution, Assist/manage the compilation, review, and dissemination of ad hoc reports and correspondence upon request. Travel: Manage travel arrangements for Group Investigations Asia, SIS Operations and Analytics. Process travel-related expense claims upon completion of colleague s travel. Finance: Function as Cost Centre Coordinator for Group Investigations Asia. Recharge investigative expenses to businesses and functions. Process expense claims from Group Investigations Asia colleagues. Manage billing processes with external vendors on behalf of Group Investigations Asia, SIS Operations and Analytics Asia. The Preferred Candidate has/is: Strong critical thinking skills; is comfortable managing multiple administrative processes across various internal systems. Responsive to client requirements and pays meticulous attention to detail. Comfortable working with senior colleagues across different markets. Initiative, confidence, enthusiasm, and is able to work independently and under pressure. The ability to pivot from one matter to another on short notice to respond to changing priorities. Strong people skills with the ability to prioritize workload and manage conflicting priorities Proficient in Microsoft applications; has an in-depth knowledge of Excel, PowerPoint, and Word. Business fluent English and speaks another language across SCB Asia markets. The preferred candidate may not have direct experience for the role if their energy, enthusiasm, and client focus shines through. RESPONSIBILITIES Business Provide reports and other Management Information in agreed and standardised formats. Support the identification of themes, trends and lessons learnt from investigations in Asia to support the continuous improvement of the Bank s conduct and control environment. People & Talent Establish, develop, and maintain close collaboration with key stakeholders including Group Investigations colleagues outside Asia. Adopt a flexible approach in supporting other areas within the Group Investigations to support the effective and efficient operation of the function. Risk Management Support the Head Group Investigations Asia, and the Group Investigations Asia Management Team in remaining informed of current investigative activity to identify and mitigate risks through the creation of a fortnightly case tracker and other summation documents. Governance Reinforce an effective and exemplary risk and control culture and further strengthen the control environment. Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key Stakeholders Head, Group Investigations Asia Head, Group Investigations Operations and Analytics Group Investigations Asia colleagues. Group Investigations Operations and Analytics colleagues. Other Responsibilities Embed Here for good and Group s brand and values in SIS Asia; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Qualification Languages Business fluent English. Cantonese or other language spoken within SCB Asia markets of benefit Role Specific Technical Competencies Accuracy and Attention to Detail Addressing Customer Needs Written Communications Data Gathering and Reporting Data Gathering and Analysis About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29456
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Neemrana
Work from Office
Job Title: PQC (Assembly) Supervisor Location : Neemrana, Rajasthan, India Salary : As per the industry Company: Hitachi Astemo Rajasthan Brake Systems Pvt. Ltd. Overview: Hitachi Astemo Rajasthan Brake Systems Private Limited is a Private company incorporated on 13 September 2006. It is classified as Non-government company and is registered at Registrar of Companies, Delhi. Its authorized share capital is Rs. 1, 900, 000, 000 and its paid up capital is Rs. 1, 879, 260, 000. Its NIC code is 505 (which is part of its CIN). As per the NIC code, it is inolved in Retail sale of automotive fuel [ includes the activity of petrol filling stations. This activity is often combined with sales of lubricating products, cleaning and all other kinds of products for motor vehicles. Job Roles & responsibilities: 1. Daily Work Management Daily meeting with line Inspectors. Review of daily line Abnormal rejection Confirmation of 4m change control line side. Ensure the handling of gauge and instrument Knowledge of gauge and instrument and checking their 4S condition. Periodic Inspection ensure should be as per decided frequency. Provide OJT regarding New product inspection, rejection and Customer claims. Controlling line wise X Bar R Chart. Gemba controlling point verification Checking of measurement data in inspection check sheet. Identify Hiyari Hatto (Near Miss), do Kaizens and quality improvement. Change point controlling and product inspection on-time. 2. Analysis Knowledge about 7QC tool. Ensure the working condition of QA Machines. Knowledge of machining process. Knowledge of MSA & GRR. Understanding of 3G. Understanding of GD&T and able to identify the datum and reference planes in drawing. 3. Team Building Training to new inspectors in the machining process and method of inspection. Ability to develop motivational skill in junior. Qualification: Diploma in Mechanical Work Experience: 2~4 Years, experience in Automotive industry preferred. Skills: Good Knowledge of Machining Inspection control, Control Chart, Use Instrument Like DVC & HG, Use of 7QC tools. Good negotiation skills.
Posted 2 weeks ago
1.0 - 11.0 years
8 - 9 Lacs
Hyderabad
Work from Office
To develop ASCs to attend to the complaints, independently, based on a defined Process Evaluate and appoint ASCs (Primary responsibility), with the concerned branch, so that no area is left uncovered with service To define the process clearly for ASCs to analyse and decide on complaint resolution, ensure that this is properly documented, circulated and then the ASCs trained, so that ASCs are able to handle the claims and service, as defined in the Policy and Process Conduct periodic audits to ensure that there are no deviations to the process set Get Fast moving Product data from respective Agri & Domestic Coordinators each month, ensure there is stock availability at the Distributors, in line with the products sold in the past Establish proper indenting method for the distributor, with help of Supremeserv team, with this data and interact with supremeserv team to ensure spares are reaching distributors in time Collect PO copies from Agri & Domestic (for products related to the Nashik & Allied Group) placed on the plant, and ensure that the spares order is placed on the plant by the same dealer or Customer Attending site complaints along with ASCs / Dealers on cases, where ASC is not able to resolve and satisfy customers including vendor products Review of warranty claim forms and send for requisite approval and monitoring till settlement of claim, thro S3. Monitor and control Distributor spares maintenance & monthly reporting to ensure spares are available to the market. Inputs to ASC policy as per guidelines received from management for betterment of service. Attend and take up Product issues should be taken up for discussion in Q-COM meetings and ensure corrective and preventive action Responsible for maintaining record of documents related to ISO Ensure Toll free numbers calls are correctly assigned(either directly or through a system) Collect, compile competitor s data. Areas where there is no support, to followup, escalate and also flag risks
Posted 2 weeks ago
3.0 - 7.0 years
11 - 15 Lacs
Mumbai
Work from Office
JOB TITLE: Assistant Finance Manager, UI India FBP JOB LOCATION: Mumbai, India RELOCATION TERMS: Local terms UNILEVER INTERNATIONAL IS Unilever International (UI) is an alternative but complimentary route to market, servicing white space opportunities not exploited by local operating countries. This is amongst Unilever s fastest growing global business unit with 8 hubs (Singapore, US, UK, Korea, India, Dubai, France and the Philippines) with a diverse range of products, with expertise in utilizing 3rd party distributors and consolidators to reach consumers in over 75 countries. We treat the business as our own. We introduce Unilever s brands into geographies like Korea, Pacific Islands, Mongolia, and spearhead launches of iconic household brands like Dove, Lifebuoy, Sunlight, Fair & Lovely, TRESemme into big markets like U. S, China, Western Europe and SEAA. As Unilever s growth engine, we establish global businesses in key channels such as Health & Beauty, Discounters, E-Commerce and alternate channels such as travel retail, marketing to institutional partners like the United Nations, and seeding Unilever brands to overseas diaspora who crave for a taste of their familiar home brands. KEY RESPONSIBILITIES Finance Business Partner for India seeding business. Responsibilities includes: Performance Management lead & full P&L ownership on actuals, forecasts for both short and long term planning. Prepare all rolling forecasts and business plans. Reviewing actuals vs forecast and flagging key issues to promote accountability and picking early warning signals to drive opportunities. Be actively participating on driving growth and profitability, pricing decision, managing risk, challenging business teams, managing costs across all geographies and P&L drivers Drive Internal Operational Planning, Marketing Activity Planning and Pricing Decisions. Monitoring trade term spends and its effective utilisation Ensuring customer claims are settled on time in full Implementing DMS at distributors to manage stock levels and secondary sales Manage month end activities : Monthly forecasting, Month end review, Analysis, Drive Insights and Actions with focus on: Growth, Returns on investments, Portfolio Mix, Pricing and Costs. Controls: Ensure financial records are in compliance with accepted policies, procedures and external/SOX controls requirements. Ensure robustness of internal controls including clear segregation of duties, disciplined implementation of schedule of authority, robust payment approval/verification process, credit assessment, budgetary system. This person will work very closely with UI business stakeholders and partner cross-functionally across marketing, supply chain and business development teams. KEY REQUIREMENTS: Chartered Accountant or MBA from tier1/ 2 schools with 5+years of experience in various Finance or Business-related roles. In depth knowledge of Operational / Financial Processes: Master data management, Credit Management Policies; Debtors management; Brand & Marketing investments, Claims and reconciliations Ability to work closely with stakeholders from different functions and willingness to connect with global stakeholders who may be based in different time zones. Keen curiosity to learn and staying resilient
Posted 2 weeks ago
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The claims job market in India is thriving with numerous opportunities for job seekers in the insurance sector. Claims professionals play a crucial role in assessing and processing insurance claims, ensuring customers receive rightful compensation in times of need.
The average salary range for claims professionals in India varies based on experience level: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum
In the claims domain, a typical career path may include roles such as: - Claims Associate - Claims Analyst - Senior Claims Specialist - Claims Manager - Claims Director
Apart from expertise in claims processing, individuals in this field may benefit from having skills such as: - Strong analytical abilities - Excellent communication skills - Attention to detail - Knowledge of insurance policies and regulations
As you explore opportunities in the claims job market in India, remember to showcase your expertise, hone your skills, and prepare diligently for interviews. With determination and the right skills, you can excel in a rewarding career in claims management. Good luck!
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