2820 Claims Jobs - Page 32

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Smooth Processing of Claim Reserve Setting Line of Action to be taken from Approval Team Tracking of each Matter from Claims Dairy Scrutiny of Investigation Reports Settlement of Clear matters Co-ordinate with Advocates for processing of MACP Claims Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. Adducing Oral Evidence in technical matters Vetting of Written Statement, Written notes of Argument, Misc Application etc.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

JOB PURPOSE Accountable for accurate payroll processing in time, by adhering to statutory compliance, company policies and process. . To manage Employee data & documents of GMR employees and ensure accurate data is maintained of employees in HR system. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Employee Data Compliance Ensure employee data in SAP HR & employee documents in physical file management is maintained as per HR Policies & Procedures Audit remarks/ reports b) Data availability & accuracy in SAP HR & files SLA Adherence Compliance to Quality & Timelines SLA as defined CSAT reviews/ feedback b) Non-compliances raised by stakeholders Stakeholder Management Engage with process stakeholders and facilitate smooth transition of data to meet various process needs and timelines. Also educate stakeholders in case of inaccurate/ process non-compliant inputs. CSAT reviews/ feedback b) Non-compliances raised by stakeholders Team Support Support team as a back up resource during absence of other team members or crucial times a) Support offered to team members & other functions Employee Insurance Provide timely & accurate inputs to Insurance Service Providers to include employee & his/ her family members in Company provided insurance benefits. Also facilitate claims filed by employees. No. of claims successfully facilitated b) Quality issues raised by employees/ BHR KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Background verification agencies for BG checks (RAXA) or to share ex employee verification checks Insurance Service Providers to share monthly endorsement inputs & facilitation of employee claims. INTERNAL INTERACTIONS Business HR for managing Employee Data Payroll to share monthly payroll inputs Recruitment for creation of new joined record in HR systems Employees to handle queries & requests related to their data and benefits FMS for preparation of new joiner ID Cards Compliance to handle insurance & compliance needs related to employee Work Design to handle OM related SAP transactions FINANCIAL DIMENSIONS OTHER DIMENSIONS Span of employees for data administration 5000 plus employees EDUCATION QUALIFICATIONS Span of employees for data administration 5000 plus employees RELEVANT EXPERIENCE 0 to 3 years experience in handling Employee Lifecycle Management data/ HR Generalist activities Exposure to HR Systems like SAP HCM or other HRMS tools will be an added advantage Work experience in MS Excel Good Communication skills (Verbal & Written) Good analytical skills COMPETENCIES Execution & Results Teamwork & Interpersonal influence Problem Solving & Analytical Thinking Planning & Decision Making Personal Effectiveness Stakeholder Focus Networking Capability Building Strategic Orientation Social Awareness Entrepreneurship

Lead and oversee Third-Party Administrator (TPA) back-office operations focused on U.S. healthcare claims. Responsibilities include claims adjudication, enrollment, billing, escalations, QA, team supervision, KPI tracking, and compliance with CMS and HIPAA. Build and mentor a high-performing, service-oriented team Key Responsibilities Team Leadership & Supervision Manage a team of TPA coordinators and claims processors providing guidance, training, performance feedback, and coaching Oversee recruitment, onboarding, and development of your team. Claims Processing & Adjudication Supervise end-to-end claims operations, ensuring accuracy, completeness, and SLA adherence Resolve escalated or complex claims issues with providers or internal teams. Quality & Compliance Conduct audits to verify claim accuracy, coding compliance (ICD-10, CPT), and medical necessity . Ensure alignment with CMS guidelines, HIPAA standards, and client-specific regulations. Analytics & Process Improvement Monitor key metrics (turnaround time, error rates, aged claims); prepare reports and present insights Identify inefficiencies and implement process improvements or automation. Stakeholder Engagement Liaise with insurers, healthcare providers, and internal departments (finance, billing) to drive resolution and efficiency . Generate regular MIS reports: aging, disallowances, productivity, and compliance dashboards Required Qualifications Education: Bachelor s degree preferred (Healthcare Administration, Business, or related). Experience: 5-7 years in healthcare claims processing/TPA operations. 1-2 years in a supervisory or leadership role specifically in TPA or claims. In-depth knowledge of CMS, HIPAA, coding standards (ICD-10, CPT), and claims adjudication. Skills: Strong leadership, coaching, and interpersonal skills. Analytical mindset focused on metrics and continuous improvement. Proficiency in claims management systems and Microsoft Office tools. High attention to detail, problem-solving ability, and regulatory compliance awareness

We are seeking a dedicated and detail-oriented Quality Assurance Analyst to support and enhance the performance of our call center operations within the US healthcare domain . The QA Analyst will monitor and evaluate calls and customer interactions to ensure high-quality service delivery, compliance with healthcare regulations (HIPAA), and alignment with organizational standards. The ideal candidate will have experience in US healthcare customer service, strong analytical skills, and a passion for improving the member and provider experience Monitor inbound and outbound calls, chat, and email interactions for accuracy, professionalism, and compliance with policies and procedures. Evaluate agent performance based on pre-defined quality standards including customer service, technical accuracy, and adherence to scripts and regulations. Provide actionable feedback and coaching recommendations to supervisors and trainers to improve agent performance. Collaborate with call center leadership to develop and refine QA scorecards and quality metrics. Ensure compliance with HIPAA, CMS guidelines, and other regulatory standards. Identify trends, recurring issues, and training opportunities based on quality evaluations and customer feedback. Assist in the development and implementation of call center best practices and continuous improvement initiatives. Maintain detailed QA records and reports; present findings to management in a clear and actionable format. Participate in calibration sessions to ensure consistency in QA scoring across evaluators. Support special audits, complaint investigations, and root cause analysis as needed Bachelor s degree or equivalent work experience in healthcare, business, or a related field. 2+ years of quality assurance or call monitoring experience in a US healthcare call center environment . Familiarity with healthcare terms, insurance processes, member eligibility, provider inquiries, and claims inquiries. Strong understanding of HIPAA compliance and healthcare privacy regulations. Experience with QA tools and call recording systems (e.g., NICE, Verint, Genesys, Five9, Calabrio). Excellent verbal and written communication skills. Detail-oriented with strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 250 colleagues across nine locations in India. Website: https: / / www.aon.com / apac / india / default.jsp Job Dimensions (role and responsibilities): Support execution of geographic-specific growth plans for Property & Construction Develop and co-lead to win new large accounts Collaborate with the Sales, Specialty and Servicing leaders/teams to advance client satisfaction, retention, expansion and profitability objectives Expand business with existing clients and ensure a high level of client relationship management Maintain knowledge of industry trends and potential new product and services opportunities Implement processes and measures for monitoring and maintaining standards of business conduct consistent with Insurance Brokers Code of Business Conduct Key Performance Indicators: Expand business with existing clients ensure a high level of client relationship management Maintain knowledge of industry trends Maintain new product and services opportunities Have good knowledge of insurance industry Skills and Attitude: Excellent Communication & Presentation Skills, Conceptual Abilities, Networking Skills Be a Self-starter and highly organized Strong attention to detail Creative writing skills Good organisation and planning skills Underwriting, Risk management, Claims Education: Post Graduate Diploma in business management Insurance licenciate is a must Experience: 10+ years 2558300

Lead and oversee Third-Party Administrator (TPA) back-office operations focused on U.S. healthcare claims. Responsibilities include claims adjudication, enrollment, billing, escalations, QA, team supervision, KPI tracking, and compliance with CMS and HIPAA. Build and mentor a high-performing, service-oriented team Key Responsibilities Team Leadership & Supervision Manage a team of TPA coordinators and claims processors providing guidance, training, performance feedback, and coaching Oversee recruitment, onboarding, and development of your team. Claims Processing & Adjudication Supervise end-to-end claims operations, ensuring accuracy, completeness, and SLA adherence Resolve escalated or complex claims issues with providers or internal teams. Quality & Compliance Conduct audits to verify claim accuracy, coding compliance (ICD-10, CPT), and medical necessity . Ensure alignment with CMS guidelines, HIPAA standards, and client-specific regulations. Analytics & Process Improvement Monitor key metrics (turnaround time, error rates, aged claims); prepare reports and present insights Identify inefficiencies and implement process improvements or automation. Stakeholder Engagement Liaise with insurers, healthcare providers, and internal departments (finance, billing) to drive resolution and efficiency . Generate regular MIS reports: aging, disallowances, productivity, and compliance dashboards Required Qualifications Education: Bachelor s degree preferred (Healthcare Administration, Business, or related). Experience: 9-11 years in healthcare claims processing/TPA operations. 4-6 years in a supervisory or leadership role specifically in TPA or claims. In-depth knowledge of CMS, HIPAA, coding standards (ICD-10, CPT), and claims adjudication. Skills: Strong leadership, coaching, and interpersonal skills. Analytical mindset focused on metrics and continuous improvement. Proficiency in claims management systems and Microsoft Office tools. High attention to detail, problem-solving ability, and regulatory compliance awareness

Location: Pune Detailed JD: 5-10 yrs of total Experience Duck Creek Policy , Billing, Clarity, Claims Experience in Pages, Manuscript, Edits, and XML development Understanding of commercial Lines LOB in areas like UI, Edits, Forms Debugging skills to understand and able to resolve Rating issues also implement new rating requirements. Understanding of Example Author, Example Express, Example Server, Example TransAct, Example Util, Trace Monitor and SQL Server Understanding of forms including Quote, Rating Worksheets and Decs ,sub-forms and merge fields. Requirement Gathering with Client Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together

Location: Pune Detailed JD: 5-10 yrs of total Experience Duck Creek Policy , Billing, Clarity, Claims Experience in Pages, Manuscript, Edits, and XML development Understanding of commercial Lines LOB in areas like UI, Edits, Forms Debugging skills to understand and able to resolve Rating issues also implement new rating requirements. Understanding of Example Author, Example Express, Example Server, Example TransAct, Example Util, Trace Monitor and SQL Server Understanding of forms including Quote, Rating Worksheets and Decs ,sub-forms and merge fields. Requirement Gathering with Client Our Offering: Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment. Wellbeing programs & work-life balance - integration and passion sharing events. Attractive Salary and Company Initiative Benefits. Courses and conferences. Attractive Salary. Hybrid work culture. Lets Grow Together

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add Analyst - Procurement position will be based in Coimbatore What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we re looking to add to our team: Typically requires a bachelor s degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. What you ll receive for the great work you provide: Health Insurance Paid Time Off Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https: / / www.aon.com / apac / india / default.jsp Job Dimensions (role and responsibilities): Lead client relationship by timely addressing requirements and ensure commitments are honoured. Handle blocking issues Maintain and improve insurer relationship. Work closely with the existing team Prepare and maintain required MIS and presentations Identify growth opportunities Develop Affinity programs for target clients Work closely with sales teams to identify new opportunities and develop them Contribute to growth of Affinity and Motor business in India Key Performance Indicators: Represent Aon Affinity and Motor to all clients by encouraging positive relationships through regular client interactions. Ensure all client commitments are fulfilled withing agreed timelines. Identify gaps in servicing and propose solutions. Building relations with market, insurance companies, Aon network, third Party Intermediaries, and technical colleagues to improve service delivery, establish new opportunities for risk placement, or facilitate the settlement and payment of claims Work with existing team members to provide mentorship and assist the team in improving efficiency Sharing standard processes and working with sales colleagues to craft Affinity and Motor opportunities to achieve the teams annual target. Develop promotional materials and participate in trade shows, conferences, marketing and PR campaigns and other activities crafted to improve the image of products and services. Skills and Demeanor Have experience in managing Affinity business. Knowledge of motor along with Affinity will be an added advantage. Acts with integrity Proficient at realizing and identifying business potentials Open to travel for business Good communication & interpersonal skills Proficient in critical thinking Strong marketing background and experience Drives execution Communicates the vision Connects with people and exhibits professional behaviour Gets feedback, open to feedback Has led team Promotes partnership Takes accountability for results Great teammate Education - Postgraduate or equivalent experience Experience- Minimum 5 years 2555309

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add Senior Analyst - GBS Procurement position will be based in Pune. What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we re looking to add to our team: Typically requires a bachelor s degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. What you ll receive for the great work you provide: Health Insurance Paid Time Off #SS03 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add Senior Analyst - Procurement position will be based in Chennai. What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we re looking to add to our team: Typically requires a bachelor s degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. What you ll receive for the great work you provide: Health Insurance Paid Time Off #SS16 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: .

Educational Bachelor of Engineering,BCA,BTech,MBA,MTech,MCA Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Domain experiencePayer core – claims/Membership/provider mgmt. Domain experienceProvider clinical/RCM, Pharmacy benefit management Healthcare Business Analysts - with Agile/Safe-Agile Business analysis experience Medicaid, Medicaid experienced Business Analysts FHIR, HL7 data analyst and interoperability consulting Healthcare digital transformation consultants with skills/experience of cloud data solutions design, Data analysis/analytics, RPA solution design KeywordsClaims, Provider, utilization management experience, Pricing,Agile, BA Preferred Skills: Domain-Healthcare-Healthcare - ALL Technology-Analytics - Functional-Business Analyst

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Complies with applicable federal, state and local law and safety regulations. Follows proper key control guidelines in loss prevention and in the property. Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system. Follows Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases. Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. .

Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

Career Opportunities Job Code IJP- Deputy Manager - Customer Engagement Position Deputy Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Visakhapatnam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days I2D - 100% accuracy Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good Career Opportunities Job Code IJP- Deputy Manager - Customer Engagement Position Deputy Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Visakhapatnam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days I2D - 100% accuracy Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good

Career Opportunities Job Code IJP-Executive Customer Engagement Position Executive - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Chief Manager/Sr. Manager - Customer Engagement Band 5 Location Kollam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 1-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good Career Opportunities Job Code IJP-Executive Customer Engagement Position Executive - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Chief Manager/Sr. Manager - Customer Engagement Band 5 Location Kottayam Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 1-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good

Career Opportunities Job Code IJP-Assistant Manager - Customer Engagement Position Assistant Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Warangal Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days I2D - 100% accuracy Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." Career Opportunities Job Code IJP-Assistant Manager - Customer Engagement Position Assistant Manager - Customer Engagement No. of Positions 1 Department Operations Function Operations - Agency Reporting to Manager/Chief Manager - Customer Engagement Band 5 Location Warangal Last date of submission Key Responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight- 3Days I2D - 100% accuracy Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good

Educational Bachelor of Engineering,Intergrated course BCA+MCA,Master Of Technology,Bachelor Of Technology (Integrated),Bachelor Of Computer Science Service Line Application Development and Maintenance Responsibilities Masters Degree with Minimum 6 Years of Experience or Bachelor’s degree or foreign equivalent with Minimum 8 Years of experience required. Experience in the full System Development Life Cycle (SDLC) on a variety of technologies and platforms preferably in Property and Casualty and or Life Insurance At least 4-8 Years’ experience in one or more of the following skills in P&C / Life Insurance domain - Scrum/Agile experience in a PO role or similar on an Agile Team environment. Excellent understanding of how to operate in an Agile Team setting. Strong collaboration skills Experience in Agile Poker, WSJF and similar Agile estimating tools. Successful track record of backlog refinement for a complex system implementation. Successful track record of quickly learning new complex systems. Practical knowledge of how to correctly assign story points. Demonstrated experience in User Story refinement. Proven record of minimal churning/re-work after Story is accepted by the PO. Familiarity with Good Documentation practices Must be able to translate business requirements into well-formed technical and system requirements Experience with modeling business processes, data flows, and workflow processes depicting relationships between Insurance data entities. Strong business consulting skills associated with complex IT system implementation spanning over 12-18 months. Strong oral & written communication skills, Business stakeholder management Must have performed business requirement analysis, use case modeling from a business analysis/consulting standpoint. Experience and desire to work in a management consulting environment that requires regular travel Additional Responsibilities: Database/SQL experience/SQL expertise. Knowledge of ETL and Datawarehouse concepts and processes. Working exposure on policy and claims data migration. Prior experience working with tools like MicroStrategy, Tableau, and Qlik. Special combination of technical skill and business acumen, along with a high degree of confidence Technical and Professional : Primary skillsAgile Coach-Agile (Agile), Business Analyst, Insurance, Insurance- Fineos, Insurance-P&C Business analyst , Insurance-Life Insurance , Group and Benefits Preferred Skills: Domain-Insurance-Life Insurance Technology-Agile Management-Agile Management Tools