2820 Claims Jobs - Page 30

Basic Function The Data Service Business Intelligence Analyst ( Business Intelligence Analyst ) for Wolters Kluwer, Fulfillment Center of Excellence will be responsible for performing the quality assurance testing for the Legal Bill Analysis Center of Excellence (LBACOE). The Legal Bill Analysis ( LBA ) process involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients. The Business Intelligence Analyst provides guidance and expert feedback to business unit and other internal partners, especially the CIOx Data Science Team, on a variety of bill review scenarios. Specifically, they will be considered a subject matter expert in various practice areas and legal billing best practices. The ultimate goal of Legal Functional Associate III is to fully leverage their robust legal knowledge base to assist in building accurate, high-quality artificial intelligence models that aid the legal bill review. The Business Intelligence Analyst extracts core legal concepts at the heart of the invoice, analyzing the full legal context of the invoice in line with our clients billing guidelines and communicating this analysis with recommendations to internal partners. This role also reviews LBA Data Service AI outputs, participates in team discussions for AI logic calibration and solutioning. This role may also support sales and guideline benchmarking as necessary. Essential Responsibilities Core Legal Bill Review Responsibilities Drive the results of the LBACOE quality assurance process, as follows: Conduct review invoice lines, applying specialized legal subject matter expert knowledge to context of legal invoice line items. Verify the compliance to legal billing guidelines by law firms and vendor submitting invoices. Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items. Independently adjust invoice line items as necessary based on his or her assessment of the legal context of the invoice while utilizing specialized his or her legal subject matter expert knowledge to extract core critical legal terminology and concepts. Document reasons for any additional adjustments made to invoice line items, identifying the billing guideline violated and the rationale for the amount adjusted. Forward the audited and peer-reviewed legal invoice through the review chain as required. Promptly and professionally resolve law firm appeals, as follows: Address law firm requests for reconsideration of adjusted amounts while utilizing careful judgment, legal knowledge and utmost professionalism while upholding integrity of the legal billing process. Work with law firms in a professional manner via legal expert-to-expert written communications to carefully resolve disputed adjusted invoice line items using sound independent discretion and vast legal knowledge base. Efficiently and accurately review appealed legal invoice entries Data Service Responsibilities Perform the invoice review analysis, specifically, but not limited to the Data Service initiative within the Legal Bill Analysis Center of Excellence (LBACOE). Provide expert assessment of the legal context and terminology in invoices and data files and assigned Data Service AI output. Heavy team collaboration and solutioning in team review and analysis through strong understanding of LBA Data Service AI. Review and analyze more complex LBA Data Service data outputs to determine AI accuracy, precision, recall and general performance Strong understanding of Artificial Intelligence and its working in legal bill review scenario. Create AI cognitive logic and develop pattern-based rules with minimum guidance Develop domain expertise for artificial intellig ence Understand AI logic, interpret, analyze, and communicate the findings with Data Service AI team. Additional Responsibilities and Skills: Support internal management in documenting performance metrics for internal use and use with clients and law firms. Strong understanding of legal terminology and claims legal situations, multijurisdictional exposure preferred. Quick learner, especially with bill review and data service principles. Needs to be detail oriented & excellent with research abilities Critical thinking skills and ability to creatively solution problems Using sound discretion and legal expertise, analyze and condense legal service agreements to produce effective operational outputs meeting and in some cases exceeding customer expectations. Self-motivated & Proactive with an ability to work independently and with very limited supervision after training. Excellent computer skills with the ability to learn the electronic legal bill submission and auditing software Sound command of the English language-- grammar, syntax and style -- including an understanding of the conventions of punctuation and capitalization Excellent spelling and proofreading skills Effective communication skills - ability to obtain information from others and deliver information to others orally and in written form Organizational skills, including the ability to organize work in an orderly fashion conducive to the prompt, efficient review of an appropriate number of legal invoices in a given day or time period Familiarity with common business math and possess appropriate business telephone skills Ability to carry out detailed written or verbal instructions; ability to respond to requests effectively and efficiently Minimum Experience : Relevant Bachelors or higher or 3-5 years equivalent industry (bill review/legal): Experience with legal billing processes is an advantage, but not necessary Familiarity of the federal and/or state rules of civil procedure. Strong understanding of legal terminologies. Experience with law firm is also preferred. Required Competencies: Communications: Strong arbitration and organizational skills are critical to being successful in this role. Strong communications skills and the ability to organize and motivate team members in a matrix environment are essential. Team Work: Must work collaboratively with people within LBACOE and throughout the entire WK organization, while providing constructive feedback to LBACOE from the BUs. Problem Solving: Capable of independent thinking and rendering sound decisions. Astute at identifying and engaging the necessary resources to help in decision making. Takes quick actions to identify and resolve the cause of any problem. Proactive in nature. Leadership: Exhibits individual control over day to day responsibilities as well as the ability to work collaboratively with other BUs to produce results. Planning and Organizing: Must be able to implement plans with the purpose of achieving short and long term goals. Must be able to prioritize in order to accomplish these goals in a given time period. Technology: Has the ability to partner with experts in the technology field to identify technology gaps and requirements necessary to develop position and impactful solutions. Learning: Ability to acquire new or modify existing knowledge to support a changing market place and workforce. Can demonstrate a capability to learn by study, experience, or instruction. Initiative and Enterprise: Is self-directed and has the ability to translate ideas into action and get things done. Tools: Knowledge Microsoft Office Suite ( Word, Excel, PowerPoint, Outlook) is preferred.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Seeking a detail-oriented and technically competent Technical Executive to support our PV Module Testing and Lab Operations . The ideal candidate should have strong knowledge of photovoltaic (PV) technology, testing protocols, and lab equipment. This role will involve day-to-day execution of module testing, maintaining testing equipment, supporting data analysis, and ensuring compliance with relevant standards and safety protocols. Key Responsibilities: Perform PV module testing using electroluminescence (EL), I-V curve tracing, insulation resistance, Hi-Pot, and other diagnostic techniques. Support lab-based testing operations such as Flash test , EL Imaging ,Thermal Imaging, Visual Inspection, etc. Assist in the handling, preparation, and testing of modules as per IEC standards (e.g., IEC 61215, IEC 61730). Ensure proper calibration and upkeep of lab equipment. Maintain accurate records of test data, observations, and results in prescribed formats. Coordinate with internal and external stakeholders for module movement, test scheduling, and reporting. Contribute to root cause analysis for defective or underperforming modules. Ensure implementation of safety and quality protocols in lab operations. Support technical evaluations and validations related to warranty claims and supplier discussions. Participate in regular audits and maintain documentation for internal and third-party evaluations. Technical Skills: Working knowledge of PV modules, test standards, and testing equipment. Familiarity with EL Imaging, IR Thermography, IV Curve measurement. Basic understanding of solar PV system behavior and failure mechanisms. Ability to interpret technical data and test reports. Software Skills: MS Excel, basic data analysis; exposure to PVsyst, LabVIEW or testing software is a plus Education

Administrative and coordination Manage the General Manager s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings Screen/handle telephone calls, appointments, mails and emails and take action accordingly Take minutes at the Executive Committee Meeting Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager Prepare and manage correspondences with internal and external parties for General Manager s signature Attend to requests from divisional, corporate or owners offices and facilitate it accordingly Attend to residents/patrons special requests or complaints that are directed to the General Manager Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc. Maintain systematic up-to-date filing and tracing systems Maintain and update Executive Committee and Department Heads personal files kept in the General Manager s office Maintain and update Executive Committee and Department Heads leave record Maintain and update Manager-On-Duty schedule Maintain confidentiality of sensitive matters/issues Ensure adequate stock of office stationery Maintain a high level of professionalism and project a positive image of the organization. Attend all briefings, meetings and trainings as assigned by management Knowledge and Experience Hotel Management Degree/Graduation/Diploma education Minimum 2-3 years of secretarial experience with at least 1 years serving the senior management level Excellent reading, writing and oral proficiency in English language Good working knowledge of MS Excel, Word, & PowerPoint Competencies Good communication and customer contact skills Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Well-presented and professionally groomed at all times

Supervise and coordinate the activities of the Accounts Receivable section. To assist the Credit Manager, in efficient and timely collection of receivables. Ensure cash receipts, claims, or unpaid invoices are accounted for properly. Calculate and enter charges for interest, refunds, or related items. Responsible for account statements or other related reports as per the standards. Any matter which may effect the interests of the hotel should be brought to the attention of the Management. Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department s objectives and policies. Assist in the determination of fiscal requirements and the compilation of budgetary recommendations. Identify optimal, cost effective use of the resources and educate the team on the same. Supervise and coordinate activities of the Accounts Receivable section of Mercure Ekana Sportz City Lucknow. Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy. Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs. Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts. Recommend transfer of guest accounts to Delinquent Accounts section. Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable. Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions. Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties. Responsible for compliance of established practices, and keeping employees abreast of current changes and standards. Develop and recommend operating policies and procedures for Accounts Receivable section. B.Com / M.Com / MBA in Finance or any other equivalent qualifications.

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controller-ship at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Healthcare Finance Operations Services team, you will find yourself working with talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management. As the Manager, Revenue Cycle of Healthcare Finance Operations, you will have oversight of the people, process, and technology functions for medical revenue cycle operations including, but not limited to, claims management, cash posting, billing, coding, and AR management. The ideal candidate will have prior leadership experience in provider Revenue Cycle Management and Operations. You are experienced in ensuring compliance with applicable regulations and developing mechanisms for operational adherence to these policies. This is both a strategic and a hands-on role that requires good leadership skills, a high degree of organization, good written and verbal communication, and a passion for collaboration in the design of data driven programs that optimize reimbursement and revenue and with a focus on the shared services functions. The Manager will have a deep knowledge of the healthcare industry, or a willingness to learn. Responsible for organizing and coordinating the daily operations of the Healthcare Finance Operations Services for Amazon Healthcare, in collaboration with the Healthcare leadership team, to ensure consistent quality, compliance, productivity and efficient operations. Coordinates and organizes operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, coding policies and procedures, coding quality and productivity monitoring. Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely. Participates in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations. Tracks and monitors key revenue cycle performance indicators; reports key findings to appropriate leadership and stakeholders across the organization. Engages in initiatives involving technical workflow and utilization of software solutions. Collaborates with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth. Participates in the development of training materials and quality assurance programs Adheres to productivity standards as set by leadership Working on any Adhoc request and driving to completion. Mentoring the team and training the newly onboarded team members at the process level. Ensuring the SOPs are UpToDate. Performing random audits to ensure the quality standards are met. Work towards eradicating the defects in the process and drive innovation for resolution. Drive SLA s and Metrics for the business. Drive and support the team towards meeting the goal. 10+ years of Accounts Receivable (AR) experience and Revenue cycle Management Experience in US Healthcare Bachelors degree in any related field 5+ years of directly managing and leading a large team. 10+ years of progressively responsible revenue cycle management with good working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulation Financial and service line reporting experience and general revenue cycle management strategies and industry best practice. Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills. Global process management working across multiple time zones. Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal. Good written, presentation and verbal communication skills at the executive level. Proven track record of taking ownership and driving results. Good bias for action and be able to work iteratively. Possesses a good eye for detail and process improvement. Trained in HIPAA guidelines. 10+ Years experience with US healthcare and health insurance industry. Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects Multi-state, federal and jurisdictional payor and reimbursement experience.

Process Executive Role & responsibilities Willingness to work on night shift Must be willing to work onsite Strong analytical and research skills to assess and resolve discrepancies. Ability to clearly communicate complex information in both verbal and written formats. Experience with mainframe computer systems or proficiency in PC applications such as MS Word, Outlook, and other business software. High attention to detail with strong organizational skills and accuracy in documentation review. Domain Knowledge of BFSI is required Strong interpersonal, verbal, and written communication skills Accuracy and attention to detail Senior Process Executive Role & responsibilities In depth Knowledge of Life & Annuity Insurance back office transaction processing and have worked in a similar capacity (Policy Admin Services, Disbursement and Claims) Willingness to work on night shift Must be willing to work onsite Strong analytical and research skills to assess and resolve discrepancies. Ability to clearly communicate complex information in both verbal and written formats. Experience with mainframe computer systems or proficiency in PC applications such as MS Word, Outlook, and other business software. High attention to detail with strong organizational skills and accuracy in documentation review. In-depth understanding of annuity structures, retirement income strategies, and compliance regulations. Previous experience processing annuity Transactions (Replacement, Exchange, Rollover, Transfers, Surrenders, Withdrawals etc) Preferred candidate profile Bachelors degree and equivalent work experience required Strong MS-Office skills 3-5 years overall experience (within the financial services industry) with a focus on Life and Annuity Insurance preferably Annuity Insurance Subject Matter Expert Role & responsibilities In depth Knowledge of Life & Annuity Insurance back office transaction processing and have worked in a similar capacity (Policy Admin Services, Disbursement and Claims) Willingness to work on night shift Must be willing to work onsite Strong analytical and research skills to assess and resolve discrepancies. Ability to clearly communicate complex information in both verbal and written formats. Experience with mainframe computer systems or proficiency in PC applications such as MS Word, Outlook, and other business software. High attention to detail with strong organizational skills and accuracy in documentation review. In-depth understanding of annuity structures, retirement income strategies, and compliance regulations. Previous experience processing annuity Transactions (Replacement, Exchange, Rollover, Transfers, Surrenders, Withdrawals etc) Preferred candidate profile Bachelors degree and equivalent work experience required Strong MS-Office skills 4-6 years overall experience (within the financial services industry) with a focus on Life and Annuity Insurance preferably Annuity Insurance Someone who can take ownership of daily activities Someone who embraces change, technology enhancements, new capabilities

1. Conducting surveys in field and assessment of loss. 2. Coordinating with insured for claim documents & processing. 3. Monitor the process flow of allotted claims from registration to settlement. 4. Coordinating with repairer on settlement and payment reconciliation. 5. Building relationship with internal and external customer Roles and Responsibilities 2

1. Provident Fund Activity Management for RPFC Kukatpally: PF & Pension Management : Oversee PF and pension management, and preparation & release of Standard Operating Procedures (SOPs) to business units. Documentation Coordination : Act as the liaison between the business unit and the consultant/RPFC to close any documentation gaps. KYC Management : Download KYC and Aadhar validation data from the UAN Portal, ensure updates are made, and approve KYC based on received soft copy documents with DSC. PF Report Validation : Validate PF reports for Staff, Management, and Workmen against the salary register and ensure timely payment processing to RPFC. Implement Amendments : Implement any amendments received from RPFC regarding Provident Fund regulations. Query Resolution : Coordinate with RPFC/Consultant for any notices or summons related to PF and provide escalation support to senior management. Death Claims Processing : Ensure urgent processing of hard copy death claims along with their EDLI claims. MIS Reporting : Release monthly MIS reports to business units and central payroll. Data Management : Maintain physical records and documentation (custodian) stored at the HO for RPFC Kukatpally. Process Improvements : Suggest and implement periodic process improvements. Higher Pension Cases : Manage requests for higher pension cases and ensure the timely submission of required documents to RPFC and co-ordinate with employee for status update. 2. Provident Fund Activity Management for UTCL Trust: Monthly Contribution Data : Manage monthly PF/Pension contribution data for UTCL Trust. Escalation Management : Handle escalations related to UTCL Trust claims. New Joiner Validation : Validate new joiners details and ensure transfer of provident fund from previous employers. MIS Monitoring : Monitor periodic MIS and escalate cases requiring intervention from the Head Office (HO). Stakeholder Coordination : Coordinate between trust team, ER/HR/Commercial teams, and business units for PF matters. Process Improvement : Suggest and implement process improvements for UTCL Trust PF activities. Refundable Loans Management : Oversee the management of refundable loans against PF accumulation, including reconciliation, new disbursements, and monthly EMI deductions. 3. National Pension Scheme (NPS) Management for UTCL Employees: Process Improvements & SOPs : Prepare and implement process improvements and SOPs for NPS activities across business units. NSDL Portal Management : Manage new joiner to exit processes, including maker and checker approvals on the NSDL portal. MIS Preparation : Prepare periodic MIS reports for NPS activities. Employee Lifecycle Troubleshooting : Address NPS lifecycle issues with the help of Point of Presence (POP), Service Providers (SP), and NSDL. Exit & Retirement Claims : Coordinate with Kotak Bank and business units to ensure smooth processing of exit and retirement claims. NPS Reconciliation : Conduct monthly reconciliation for new joiners and exits, and validate the NPS payment provision file prepared by Ascent team for remittance to NSDL through POP. 4. Superannuation Scheme Management for UTCL Employees: Process Improvements & SOPs : Develop and implement process improvements and SOPs for the Superannuation Scheme. Data Management : Ensure accurate data submission for new joiners to CFD for LIC code creation. Superannuation Troubleshooting : Address employee issues in the superannuation life cycle with help from CFD/LIC/BSLI. Claims Intervention : Intervene and resolve issues in superannuation claims as required. Superannuation Reconciliation : Perform monthly reconciliation of new joiners and exits, and validate the superannuation payment provision file for remittance to LIC through CFD. 5. Operational Intervention in EDLI Claims: Process Improvements & SOPs : Implement process improvements and SOPs for EDLI claims. Data Management : Submit new joiner and exit data to CFD for LIC code creation. EDLI Troubleshooting : Address employee EDLI claim issues with CFD/LIC. Claims Intervention : Provide support and intervention for EDLI claims as needed. 6. Sodexo Management: Sodexo Ordering Management : Manage the monthly Sodexo ordering process, including new entitlement management. Eligibility Management : Oversee Sodexo eligibility as per location. Query Resolution : Address and resolve any queries related to Sodexo orders and entitlements. Data Management & Reporting : Ensure accurate data management and reporting related to Sodexo benefits. Stakeholder Coordination : Coordinate and communicate effectively with business stakeholders and the Sodexo team 7. Process Improvements, New Projects, & Vendor Management: Process Evaluation : Conduct periodic evaluations of current processes and implement improvements. Payment Management : Ensure timely sharing of provision and payment files to CFD. Project Identification & Implementation : Identify and implement new projects on a quarterly basis. Vendor Management : Identify, compare, and recommend vendors. Prepare LOI in collaboration with the legal team. Vendor Compliance Monitoring : Monitor vendor performance and ensure adherence to SOPs. Vendor Payment Timeliness : Ensure timely payments to vendors within agreed timelines.

1) Job Purpose Lead engagement & qualification- Proactively reach out to all digital leads in a timely manner. Effectively engage with prospects to identify and qualify sales opportunities for the funnel. Partner conversion and co-ordination management- Share qualified opportunities with appropriate partners for follow-up. Regularly coordinate with partners to track lead progress and ensure timely conversions. Actively drive conversions through effective communication and monitoring. Chat inflow management- Manage incoming chat inquiries from potential customers, ensuring prompt and professional responses. Provide accurate and detailed product information to address customer needs. Maintain a high standard of customer satisfaction through excellent service. 2) Job Context & Major Challenges: Job Context: -Driving Business in assigned geography through appointed channel partner. Also focus on developing channels, providing training to channel s manpower to drive business. Engage influencer (Builder, Architect, Interior decorator) and maintain profitable relation with them. Ensuring adherence of quality parameter at partner s factory while manufacturing of product and service delivery to customer. 3) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Sales consultation & support Video consultation Inbound and Outbound calls handling Communication of value proposition to drive conversion Identification of high potential lead and active follow-up with partners to drive conversion Complaints handling Resolve customer service problems from all sources. Adhering to the TaT set. Work closely with external and internal stakeholder and ensure all complaints are resolved withing TAT Monitor client complaints to identify patterns and institutionalize processes to lessen recurring issues Fabricator Management Maintaining a strong relationship with the fabricator community Monitoring SLA, Ensure all leads/complaints are follow-up timely by Fabricators and status is updated in Zoho Enable the Fabricator & the Sales team to generate Revenue and profitability to the most potential Warranty & AMC management Issuance of warranty and AMC Sale of AMC and other related products Address warranty claims Execution support for AMC, Warranty and other products Call Center Management Ensuring all SLAs are met and reporting is done Monitoring all the leads from the source point to the end conclusion and convert to Sales. Take care of all escalations and other relevant service issues of the customers . Creating a follow up and follow through culture with the customers with regular updates Ensuring seamless coordination between all external partners Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulation Continual enhancement, upgrade of the call center

Job Purpose The Operations Issuance Support Manager plays a critical role in ensuring the smooth and efficient issuance of life insurance, health insurance, motor insurance, and pocket insurance products etc. This role is responsible for managing operational activities, streamlining processes, improving workflow efficiency, and overseeing the issuance of policies and documentation. The manager will collaborate with cross-functional teams (ABSLI | ABHI | ACKO | Digit | ICICI Lombard etc), address operational challenges, and drive process improvements, ensuring compliance with company policies and regulatory requirements. Job Context & Major Challenges Job Context/ Job Challenges: Context: This role is integral to ensuring timely and accurate issuance of insurance policies across multiple product lines (life, health, motor and pocket insurance etc). The role requires managing a fast-paced environment where operational efficiency and customer satisfaction are paramount. Collaboration with underwriting, sales, compliance, and IT teams is crucial. Challenges: The key challenges include managing a high volume of policy issuances, minimizing errors, ensuring compliance with regulatory standards, adapting to changing industry requirements, and enhancing system and process efficiencies. Furthermore, addressing issues related to customer complaints and operational bottlenecks will be a continuous focus. Problem-solving: Ability to identify issues quickly and develop practical solutions. Decision-making: Strong decision-making skills based on data analysis and customer needs. Customer-focused: Prioritizing customer satisfaction while ensuring operational efficiency. Adaptability: Ability to thrive in a dynamic and evolving insurance landscape. This role requires a strategic and analytical mindset, with a focus on optimizing insurance policy issuance processes while maintaining compliance and customer satisfaction. The Operations Issuance Support Manager will be pivotal in shaping the operational efficiency and customer experience in the insurance space. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Issuance Efficiency Oversee the end-to-end process of insurance policy issuance for life, health, motor and pocket insurance. Ensure timely processing and dispatch of policies, endorsements, and other required documentation. Monitor issuance quality and reduce errors in policy documents. KRA2 Process Improvement: Identify inefficiencies or bottlenecks in the issuance process and propose/implement improvements. Regularly evaluate current processes and recommend changes that will enhance operational efficiency. Work with IT teams to implement digital solutions that streamline issuance operations. KRA3 Regulatory Compliance: Ensure adherence to all relevant insurance regulations and internal policies during the issuance process. Maintain up-to-date knowledge of insurance industry regulations to ensure full compliance. KRA4 Team Leadership and Development: Lead, mentor, and train the issuance support team to ensure high levels of productivity and motivation. Conduct regular performance reviews and provide feedback to enhance team performance. Foster a positive and collaborative work environment. KRA5 Customer Support & Issue Resolution Act as a point of contact for escalated customer or partner queries related to policy issuance. Work closely with customer service teams to resolve any issuance-related issues in a timely and professional manner. KRA6 Collaboration with Cross-Functional Teams liaise with underwriting, operations, sales, marketing, and claims teams to ensure seamless ABCD operations. Assist with the development and testing of new products, ensuring smooth integration of issuance processes. KRA7 Reporting & Analytics Track key performance indicators (KPIs) related to policy issuance, such as turnaround time, error rates, and customer satisfaction. Provide regular updates to management regarding performance, challenges, and progress toward goals.

Job Purpose: To ensure smooth execution and coordination of HR operational activities, focusing on employee lifecycle management, benefits administration, employee engagement support, data management, and vendor coordination. The role plays a key part in maintaining accuracy in HR records and providing timely services to employees in line with compliance and internal standards Job Context: The HR Operations acts as a bridge between employees, vendors, and internal HR systems to support various day-to-day HR functions. This includes managing employee benefits, handling MIS data submissions, maintaining accurate records in SAP, and coordinating internal/external events and services. This role requires strong coordination, attention to detail, time management, and the ability to work with cross-functional teams. Job Challenges: Ensuring accuracy and timeliness in monthly data submissions and system updates. Coordinating with multiple vendors while maintaining costs and service quality. Balancing routine administrative tasks with support for employee engagement and training initiatives. Managing employee expectations and resolving queries effectively, particularly regarding insurance claims and travel arrangements. Handling last-minute logistical needs for organizational events and visits. Key Result Areas Supporting Actions Employee Benefits & Insurance Administration Monthly endorsement of new joiners and exit cases through the insurance format provided by Seamex Airbenefits every month. Provide support for issuing e-cards and resolving insurance claim issues. Maintain dashboard for pending claims and insurance policy-related issues. Annual policy renewal HRIS & MIS Reporting Prepare monthly MIS reports and share with relevant stakeholders Update monthly birthdays and delete exited employees from SAP. Maintain manpower movement data (joinings/separations) for internal and external audits. Update CHRO Dashboard data on monthly bases Process PR/PO in SAP related to HR operations Employee Onboarding Support Arrange ID Cards and Visiting Cards for all new joiners. Initiate travel portal management for new management/consultant employees. Documentation & Letters Draft and issue official letters like address proofs, visa letters, experience letters, relieving letters, etc. Employee Engagement & Learning Support Assist in organizing employee engagement activities and celebrations. Support L&D activities and implementation as per HR calendar. Vendor & Logistics Coordination Manage external vendors for HR services and ensure timely bill processing. Coordinate internal and external bookings for food and accommodation related to HR department activities. Create indents and manage inventory for office supplies. General Administrative Support Handle HR-related calls and communications. Take on any tasks or responsibilities that fall within the scope of HR operations based on organizational needs.

Job Purpose Responsible for timely & correctly processing of salary for all three plant, Regional office, Marketing, Birla Carbon Mumbai HQ and R&D Taloja Team and its payment; Calculation of TDS to be deducted from Salary of all Employee including verification of proofs submitted by employees; Employee related payment/ Loan/ Advance/ Travelling Bill etc. of all three plant except Corporate, RO & Marketing; Responsible for checking of payment vouchers and other activities related to General ledger accounting. Job Context & Major Challenges Job Context: The combined production capacity of the 3 units is 3,46,000 MT p.a. with a combined Sales Turnover of Rs.2,502 Crs. Finance and Commercial function for all the three units is centralised at Regional office situated at Gummidipoondi. All activities related to Finance, Accounting & Commercial including Internal and External Financial Reporting are carried out at Regional office. Job Challenges: Coordination with all unit HR teams for accurate processing of salary, deductions for loans & advances and its payment after matching with Poornata and SAP system. Accurate computation of TDS to be deducted from salary of all the employees including comparison with tax calculations by Poornata. Verification of investment and other documents submitted by employees for claiming tax exemptions. Checking of all payment vouchers for payments made to vendors and employees of all units and offices. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Salary Processing & Payment Providing list of deductions from salary for Loans & Advances and other deductions to unit HR team. Review of payroll received from unit HR teams for accuracy of salary and deductions. Validation of tax deductions in Poornata with manual calculations. Uploading of salary for all employees in bank for electronic payment. KRA2 Posting of Salary and other payroll related expenses in SAP Posting of salary and other payroll related expenses e.g. PF, LTA, Medical etc. in SAP. KRA3 Employee Income Tax Computation Manual computation of Income tax deduction from salary based on data maintained in Excel. Calculation of perquisites for various employee benefits and uploading in Poornata Verification of employee declaration with documents for investments and other deductions claimed by employees. Preparation of quarterly returns for TDS on salary. KRA4 General ledger Accounting Booking of prepaid expenses on monthly basis Preparation of monthly provision sheet based on inputs from unit teams. Posting of JVs in SAP Booking of Employee travel claims for employees of all units excluding Corporate and Regional offices. Checking of payment vouchers for vendor payments Tracking of employee benefits including employee loans, Car, Furniture etc. Reconciliation of payroll related GLs with Poornata Preparation of various statements for statutory and tax audit

Job Title: Operations Executive - E-commerce Location: Rishra (Near Kolkata) Mode : On-Site, no hybrid Work Days: 6 days (Monday to Saturday, with 2nd & 3rd Saturdays work from home) Timings : 09:30 am to 06:30 pm Department: E-commerce Reports To: Head E-commerce Job Summary: Proactive and detail-oriented E-commerce Operations Executive to manage and streamline daily operations across our online sales channels. This role involves handling order processing via aggregators, inventory coordination, logistics, platform management, and cross-functional coordination to ensure a smooth customer experience and efficient backend operations. Key Responsibilities: Daily Coordination with OMS and WMS Aggregator: Monitor and manage order flow from marketplaces and website via the Order Management System (OMS) . Ensure all incoming orders are synced properly from sales channels into the OMS. Coordinate with Warehouse Management System (WMS) teams to ensure accurate and timely order picking, packing, and dispatch. Identify and resolve sync issues between OMS and WMS platforms (e.g., missing orders, SKU mismatches, inventory discrepancies). Track real-time inventory updates and ensure consistency across sales channels. Escalate and troubleshoot any system lags, data flow errors, or fulfillment delays with the aggregator s support team. Maintain daily logs and reports for order processing, shipment tracking, and platform-wise SLAs. Collaborate with tech support teams for feature enablement, integration updates, or process enhancements. Order Management Process daily orders from e-commerce platforms (e.g., Amazon, Flipkart, Shopify, Nykaa, Myntra). Coordinate with warehouse/fulfillment teams to ensure timely dispatch and delivery. Monitor and resolve order discrepancies, returns, and cancellations. Inventory & Catalog Management Maintain accurate stock levels across platforms. Coordinate with the inventory team to update inward/outward movement. Ensure product listings are updated with correct pricing, descriptions, and availability. Assist with new product uploads and SKU onboarding. Logistics Coordination Liaise with SCM Team for pickups, delivery issues, and reverse logistics. Track shipments and ensure SLA adherence. Raise and follow up on claims for lost/damaged shipments or delayed deliveries. Reporting & Analysis Generate daily/weekly reports on order flow, returns, delays, and inventory. Provide insights on performance gaps or operational issues. Key Skills & Qualifications: Bachelor s degree in Technology, Business, Commerce, Supply Chain, or related field. 1 3 years of experience in e-commerce or operations (D2C & marketplace). Familiarity with platforms like Myntra, Amazon, Flipkart, etc. Proficiency in SAP & Microsoft Suite. Proficiency in MS Excel (Pivot tables, VLOOKUP, basic dashboards). Strong attention to detail and problem-solving abilities. Good communication and coordination skills. Ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: Working knowledge of SAP modules, Microsoft Suites and OMS/WMS tools (Any).

To organize, control and monitor direct sales & Marketing activities in OTC Business segment, & to achieve business targets Achieve sales objectives by forecasting and developing annual sales quotas for location based area in OTC; projecting expected sales volume and profit for existing and new products. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. To assist Area Incharge to develop more n more business in high potential market of Maharashatra. Job Context & Major Challenges Job Context: Stakeholder Management (Maintaining the equilibrium between Internal & External) Market Penetration given the aggressively increasing competition Key Result Areas KRA (Accountabilities) Supporting Actions KRA1 Meeting Sales volume month on Month KRA2 On time claims settlement / negotiation to keep the accounts clean KRA3 Monitoring Outstanding & overdues to ensure ughai is within stipulated parameters KRA4 Timely issue of orders & developments & complete tap on the status & flow of status on daily basis KRA5 Keeping a tap on the orders received vis-a-vis developments submitted to ensure higher hit rate KRA6 Carry out activities towards business development. Visit New MBO s

Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD Business Health Insurance Unit Aditya Birla Health Insurance Company Ltd Location Mumbai Poornata Position Number of the job Reports to: Poornata Position Number Poornata Position Title of the job ASM - Group Reports to: Poornata Position Title Zonal Manager Group Function Sales Group, Social & Rural Reports to: Function Sales Department Sales Group, Social & Rural Reports to: Department Sales Designation of the Employee Cluster Manager - Group Designation of the Manager Zonal Manager - Group Date of writing/updation of JD August 2017 1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) Managing groups sales activity in a designated market via various channels including but not restricted to Brokers, agents, direct, etc and ensuring / exceeding the business plan. 2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. iness Workforce Number Particulars FY 18 FY 19 FY20 Direct 2 4 6 Overall Topline (GWP) Metric Units FY18B FY19 FY20 Group Lives '000s 36 43 56 GWP Total Rs Mn 122 161 234 GWP - Indemnity Rs Mn 92 121 175 GWP - Fixed benefits Rs Mn 31 40 58 Net Earned Premium Rs Mn 105 126 186 GWP split by source ABG Rs Mn 67 73 81 Others Rs Mn 22 35 61 Affinity & Creditors Rs Mn 33 53 92 Rural Lives '000s 3 8 15 GWP Total Rs Mn 1 4 12 Claims ratio (Shared) Group FY 18 FY 19 FY20 Claims Ratio % 105% 99% 90% Expense Ratio % 75% 69% 43% Combined Ratio % 180% 167% 132% 3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section About the Health Insurance Industry While the current market sees more than 15 non-life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalised service provider (6) remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10,000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the opportunity of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs. With the SME and the start-ups being the driving force of Indian economy, the opportunity to cater to these segments is immense and is increasing manifold year on year. The challenge here therefore remains as to how we capture a larger share of the opportunity by developing specific solutions to cater each segment of the business. Also by creating an inexpensive and standardized solution to increase the reach into the pockets of channel partners across the country to harness on their captive business and explore new opportunities with them. Market Opportunities With the advent of medical advancements, lifestyle changes, change in Indian socio-economic scenario and Indian healthcare space, and the insurers are facing challenges to cater to the needs of this diverse clientele. Increasingly Indian customers have started considering health insurance partners as ententions of health advisers. In this scenario it becomes extremely important to understand their psyche and then provide tailored solutions with wellness benefits which would help them meet their end objectives and bring in profitable revenue source for the company. About the Aditya Birla Health Insurance Aditya Birla Health Insurance Co. Limited (ABHICL) was incorporated in 2015 as a 51:49 joint venture between Aditya Birla Capital Limited (ABCL) and MMI Strategic Investments (Pty) Ltd. ABHICL commenced its operations in October 2016. ABHICL has entered the competitive health insurance market with an aim to expand the category to wider customer segments, beyond the ones that health insurance companies traditionally have marketed to. As the 6 th entrant in a category with well-established players, ABHICL is creating differentiation and equity for itself though the unique business proposition of Health Insurance for All , a one of a kind proposition in India at the moment. This is a philosophy that is being built through every single consumer touch point and into every single backend process of the company to ensure a customer s experience of our proposition is continuous and seamless. ABHI s unique offering to market includes proposition includes - A Comprehensive Incentivized Wellness Program that will attract the young and health conscious and will motivate, guide and reward them to stay healthy A Chronic Care Management Program to cater to the unmet needs of a growing Indian population of those suffering from chronic lifestyle conditions like Diabetes, Asthma, High Cholesterol and Hypertension from Day 1 ABHICL serves as an enabler and influencer of health and healthcare choices that customers make, in addition to being a payer of healthcare expenses. Thus, ABHICL would act like a much needed catalyst to grow the prevalent health insurance landscape in India through product innovations and a wider choice of consumer relevant products. ABHICL s vision has always been digital. The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees. Key Challenges for the role Business Challenges: The strategy adopted by the market participants in order to actively and aggressively source business has a key impact on the market dynamics. While there have been service providers who have remained consistently focussed on the risk business, there have been other players who have adopted a very aggressive. Hence how we fare in the market also gets influenced by what strategy these participants pursue. Soft Insurance Market: Considering the soft insurance market in India, offering solutions to price sensitive clients may turn risky. Such clients may negotiate hard on the unique solution offered which eats away the cos profitability and may opt to place the business with other manufacturers. It is extremely important to design and customize the right solution for the right set of clients. Lack of historical data: Data based analytics is possible for players having historical data and in business for years. At the onset opportunity identification needs to be done basis feedback from partners, clients and experience. The decision to pursue an opportunity might not always be backed by data. Inter departmental challenges: Offering and structuring a deal often involves working with various departments like operations, claims, actuarial etc to see what best can be offered. There may be instances that actuarial may not be comfortable offering a particular price that has been made available to the customer and hence working with them to see how best can things be modulated is often a tough ask. Also getting various stakeholders and constituents to the process like operations to understand the sensitivities of the various partners involved and seeing the creation of a process which meets our objective without offending either the partner concerned or the internal norms gets to be a challenge that has to be fought on a daily basis. Partners: Given that close to 90 percent of the activity in terms of the deals coming in the market to be fought are from our partners, working with them in terms of structuring their payouts gets to be a challenge. There are peers in the market who adopt aggressive payout strategies whether it be a new business or it be a renewal and have a faster turn-around process for the same to be remitted. Besides this, they keep doing off-sites at local levels for the team players and hence that gets them a marginal head start. Hence these factors have to be taken into account and managed accordingly. How we build a scenario with partners where they start to look at us as a longer duration partnership and work in progress and not just as a transaction basis remains a key. Similarly building a relationship with partners to constantly seek insights on what the competition is upto and also what are some of the new thoughts that can be pursued is a key challenge that needs to be pursued. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions Driving sales via Various channels for group sales Initiate and maintain continuous interaction with brokers and other intermediaries Obtain quote request from market & Deliver them on time to the client/partners Weekly tracking of business growth. Seeking support from various stake holders towards closure of business Maintaining Pipeline Managing a pipeline to achieve desired numbers ant to continuously updating the same Partner engagement Understand market dynamics and offering of other manufacturers to the channel partners Drive channel strategy as per cos directives to increase revenue growth in profitable segments (like SME and creditor) / large clients Take regular feedback from channel partners to innovate products and solutions at an organizational level Pursue client specific requirement along with channel partners to support conversion Track channel profitability P & L Working with product team to focus on conversions and retention of profitable clients Create additional profitable revenue streams basis new trends in the employee benefit space Responsible for driving segmented business and profitability to ensure achievement of target business numbers like SME and creditor. Renewal persistency Decoding client s requirement, pain points and opportunity areas Providing need based solutions to clients to increase stickiness. This would involve building & strengthening relationships across the various stakeholders within the company, within the concerned partner for the account as also within the internal stakeholders in the co. to ensure that the offering we propose, meets their expectations. Team Management Recruit the best talent from the available clutter Mentor, supervise and coach and well as provide direction to subordinates. Facilitate development of skills of sub-ordinates to enable them to perform and achieve their roles as well as take on higher responsibilities. 5) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) FLS Creditor Business: To ensure sales target achievement in the given territory and with the given partner/s. Effectively Liaison both internally and externally to achieve the desired results.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in (growth, performance, direct response, social, digital, cloud, events, etc.) marketing. Experience working cross-functionally with various stakeholders and teams. Preferred qualifications: 8 years of experience in social marketing (owned and earned), managing brand management, content and community management. Experience in the Business-to-Business space on social. Ability to effectively manage competing priorities from diverse stakeholders. Proven track record of success in managing direct and cross-functional teams to increase company business growth and awareness through well-executed marketing efforts. About the job As a Creative in Marketing, you bring visual, design, written and experiential acumen to Google products and services, presented across all major media, content, channels, and experiences. You have the ability to perform your role in a flexible, ever-changing environment and must be open to new influences and inspiration. You will work with a deeply cross-functional team and inspire a team of vendor partners by sharing ideas and developing effective solutions to generate multiple concepts supporting all forms of major media. You will be equally comfortable making; rolling up your sleeves and designing, mocking, writing, or prototyping; showing, not telling. Above all, you will inspire and lead by example by making the most of every opportunity to develop breakthrough creative, consistent with the Google Marketing brand, and be able to take and provide clear direction and creative feedback that pushes work forward. Ads Marketing mission is to know the customer, and know the Ads solution to connect them to supercharge Ads businesses in India. The team is responsible for supporting the Ads business in India through strategic marketing planning, developing compelling positioning/claims/narrative and innovative Go-To-Market initiatives to meet the moment through social, campaigns, and events. This requires working extensively with sales (LCS and GCS) and other marketing/cross-functional teams in Google. We look for team members with strategic mindset, and leadership to think big and work collaboratively across teams. Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself. Responsibilities Develop the social strategy for Business-to-Business in India, working across Ads and Cloud to improve the social share of voice in india across social channel. Build, develop, and manage the content and community roadmap, understanding the nuances of social as a platform and key business messages. Set up the required processes and infrastructure for measurement and reporting.

Senior Manager Finance, Controls & IT Team: 2 Reportees (focused on Master Data & Claims, and Credit & Collections) Role Purpose The Manager OTC will be a critical anchor within the Commercial Finance team, responsible for the seamless, efficient, and compliant execution and governance of the end-to-end Order-to-Cash (O2C) process across all sales channels. This role requires a hands-on leader who can manage key operational pillars, including customer master data integrity, meticulous claim validation, proactive credit risk management, efficient sales order blocking/unblocking, thorough customer account reconciliation, and robust cash collection enablement. The lead will be instrumental in optimizing working capital, mitigating financial risks, and enhancing the overall customer and distributor experience. Key Responsibilities 1. Customer Master Data & Onboarding Governance Strategic Oversight: Develop and implement robust policies and procedures for new customer onboarding, ensuring a thorough customer credit assessment process is conducted in collaboration with relevant finance and sales teams. Data Integrity & Maintenance: Oversee the maintenance of accurate, complete, and timely customer and vendor master data within SAP S/4HANA , ensuring adherence to data governance standards and minimizing discrepancies. Cross-Functional Coordination: Act as the primary liaison with Sales, Customer Service, IT, and other relevant departments to facilitate seamless customer and vendor master updates and resolve any data-related issues. System Enhancement: Identify opportunities for automation and process improvements in master data management to enhance efficiency and accuracy. 2. Claims & Deductions Management Excellence Process Ownership: Lead the end-to-end process of customer claims validation, processing, and resolution, including trade promotions, damages, and pricing discrepancies. Stakeholder Collaboration: Drive effective collaboration with Sales, Marketing, Logistics, and other cross-functional stakeholders to ensure timely processing of claims and secure necessary No Objection Certificates (NOCs) for accurate settlement. Performance Optimization: Drive continuous improvement in Claims Turnaround Time (TAT) to enhance distributor satisfaction and minimize financial leakage. Reporting & Analysis: Generate regular reports on claims volume, value, and resolution status, providing insights to senior management for strategic decision-making. 3. Credit Management, Collection and Cash Application: Policy Adherence: Monitor and enforce strict adherence to credit policies, including oversight of credit limits, payment terms, and customer risk categorization for all customers. Strategic Collections: Oversee and manage all aspects of cash collections, including Cheque/ACH payments, channel financing, and leveraging automated communication mechanisms (e.g., auto-mailers) to ensure timely receipts. Dispute Resolution: Lead the resolution of payment failures, short payments, and overdue accounts by collaborating with customers and internal teams. Reconciliation Accuracy: Ensure timely and accurate reconciliation of customer accounts, investigating and resolving discrepancies to maintain clean ledgers. Process Efficiency: Identify and implement best practices for cash application to maximize efficiency and reduce manual intervention. 5. Sales Order Governance & Control Compliance & Audit: Ensure strict compliance with internal audit requirements and credit policy before processing sales order block/unblock requests. Process Controls: Design, implement, and monitor robust process controls to minimize sales disruptions caused by overdue accounts or credit limit breaches. Risk Management: Proactively identify potential risks related to sales order processing and implement corrective actions to maintain operational fluidity. 6. KPI Ownership, Reporting & Analytics Key Performance Indicators (KPIs): Be the owner for critical O2C KPIs, including: Claims TAT (Turnaround Time): Drive continuous improvement and report on performance. DSO (Days Sales Outstanding) vs. LE (Latest Estimate): Analyze trends, identify deviations, and propose corrective actions. Accuracy of Customer Master Data: Monitor and report on data quality metrics. Volume of Blocked Orders Released within SLA: Ensure timely resolution of blocked orders and minimize business impact. Quarterly Customer Reconciliation: Ensure timely and accurate reconciliation with customers. Performance Reporting: Prepare and present comprehensive reports on O2C performance, insights, and recommendations to senior management. Data-Driven Decision Making: Utilize data analytics to identify trends, pinpoint areas for improvement, and support strategic decision-making related to commercial operations. Key Competencies Competency Description Process Orientation Strong understanding and proven experience in optimizing the end-to-end Order to Cash (O2C) cycle, with a focus on efficiency, control, and compliance. Analytical Thinking Exceptional ability to analyze complex data related to claims, credit exposure, payment trends, and operational metrics, translating insights into actionable recommendations. Proficient in identifying root causes and developing data-driven solutions. Communication & Influence Superior stakeholder management skills with the ability to effectively communicate, influence, and negotiate with diverse internal (Sales, Customer Service, Finance, IT) and external stakeholders. Risk & Control Mindset Demonstrated ability to design, implement, and monitor robust financial controls across all commercial operations processes, ensuring compliance and mitigating financial risks. People Management Proven experience in leading, and developing a team, fostering a high-performance culture within operational or cross-functional teams. Ability to delegate effectively and empower team members. Execution Excellence Proven ability to drive operational efficiency, ensure data accuracy, and consistently meet or exceed Service Level Agreements (SLAs) in a fast-paced environment. Strong attention to detail and commitment to quality. Problem-Solving Proactive and resourceful in identifying operational challenges, developing creative solutions, and implementing them effectively to achieve desired outcomes. Preferred Qualifications Educational Background: Chartered Accountant (CA) or MBA (Finance) from a reputed institution. Experience: 8 10 years of progressive experience in Commercial Finance or Commercial Operations within the FMCG / Consumer Goods / Distribution sector. Domain Expertise: Prior hands-on experience in managing credit and collections operations is a significant plus. Technical Proficiency: Strong proficiency in SAP S/4HANA and advanced MS Excel skills. Experience with business intelligence tools (e.g., Power BI,) is desirable. Salary budget :35 LPA Job location: Kurla (Mumbai) Job Category: Manager OTC Job Location: India Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Team Lead -RTR Lost your password? Please enter your username or email address. You will receive a link to create a new password via email. Email Reset Link body::-webkit-scrollbar { width: 7px; } body::-webkit-scrollbar-track { border-radius: 10px; background: } body::-webkit-scrollbar-thumb { border-radius: 50px; background: #dfdbdb }

Responsible for independently achieving the zone Order Intake budget for the nuclear aftermarket segment. Plan and visit regularly to customers for pre-tendering / sales activity. Ensure timely submission of offers to customers and convert the same to orders. Coordinate with TSS on Pre and Post Order activities for market study, new product development and also new applications. Implement Sales promotion activity. Facilitate warranty resolution with the help HO coordinator for Nuclear aftermarket claims mgmt. dept. Ensure proper documentation with respect targets, Agreements and Tender, Enquiry base and enquiry updates. Possess knowledge on GEM Portal and CPP TENDER / e-Procurement.

Job_Description":" Join the Charge. Create the Future. At Ultraviolette, were more than a company\u2014were a movement. A movement thats pushing the boundaries of whats possible in electric mobility. From engineering Indias Fastest Motorcycle to designing The Worlds Most Advanced Electric Scooter, we thrive on innovation, audacity, and the relentless pursuit of performance. Were a diverse team of trailblazers, engineers, designers, creatives and visionaries\u2014united by a shared obsession: to craft machines that are not only sustainable but exhilarating. Here, radical design meets intelligent technology, and every line of code or bolt of hardware brings us closer to reshaping the future of mobility. Our mission is to accelerate the evolution of mobility across the globe - and were just getting started. If youre driven by purpose, inspired by possibility, and ready to build something that truly matters, Ultraviolette is the place where your ambition becomes impact. Lets create the future\u2014together. As an Assistant Manager - Accounts Payable at Ultraviolette Automotive, your roles and responsibilities will be to: Lead the end to end Procure to Pay functionfor the Manufacturing plant, Corporate, R &D, sales & service functionsetc. Responsible for vendor invoice booking &timely accounting of all domestic & foreign supplies & services & ensure correctness of liabilities in books. Perform 3-way match for invoicebooking & ensure appropriate documentation like GRN, SRN, confirmation etcare complied & ensure correctness before invoice booking. Responsible for timely accounting ofall statutory payments processing like PF, PT, GST, TDS etc & on time remittances. Manage all employee reimbursements claimsincluding full & final settlements & handle all queries related toemployee claims. Responsible for processing &release of Customs duty payments on time for import shipments, after duevalidation in Icegate. Validate documentation like BOE, TRC,GR waiver request, TRC , Form 15CA/CB related to foreign payments & coordinatewith banker for endorsements. Perform and review the bankreconciliation daily basis. Ensure timely filing &compliances related to GST, TDS etc. Take the lead in preparation & reviewthe month end provisions for book close. Responsible & ensure appropriatedocumentation of records for AP function. Support on yearly statutory auditand any other requests from any other external authorities. Be a team player and coach &mentor the AP team. Requirements Educational Background : Commerce graduate and CA Inter qualified. Experience : 10\u201312 years of proven expertise in the Procure-to-Pay (P2P) \u2013 Accounts Payable function, ideally within the automotive manufacturing sector . Industry Preference : Candidates must come from a manufacturing industry background . ERP Proficiency : Hands-on experience in ERP systems such as SAP or Oracle is essential. Skills : Strong interpersonal and communication abilities. Self-driven, with a "go-getter" attitude and the ability to work independently. Capable of managing multiple priorities in a high-pressure environment. Growth-oriented mindset with the potential to evolve into a future leadership role ","

Job Tile : Claims processing Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility , the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required Medical Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.

Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility , the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required Medical Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Grade : 7 "" Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Analytical thinking, Ownership, accountability, Team Player, Leading by Example Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills

Who we are: We Are Modernizing Medicine ( WAMM )! We re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMeds global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. The Accounts Receivable Analyst is a key position within the ModMed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties and are responsible for taking the appropriate actions to resolve claims with insurance balances that have no response or are being denied. Analysts will report to the RCM AR Lead. Your Role: Responsible for working assigned claims and running reports to identify claims that require a follow-up and resolve the denial by taking appropriate action as per Modmed guidelines. Ensuring timely follow up to save claims from getting written off due to untimely following up. Work on Contractual adjustments and write-off projects. Analyze previous notes and actions taken on claims; take the correct action on claims not handled correctly previously and bring that to the knowledge of the Quality Team. Identify opportunities to improve follow up process and recommend changes to be added/removed in the Practice Instructions or SOPs with any recent changes at the Payer end. Attend trainings to learn new updates, technologies, and techniques; enhancing knowledge of various scenarios and keeping abreast with the new updates is an important requirement for this role. Continuously self-audit to ensure quality standards are met. Review claim thoroughly and explore all possibilities to get claim resolved prior to assigning claims to any other Modmed or client buckets. Perform additional tasks or project work as assigned. Skills & Requirements: 2+ years of experience as AR Follow-ups (Voice) in Physician RCM is a must Sound knowledge of working on Billing scrubbers and CH/Payer Rejections Understanding of other related functions in the RCM is required Proven experience of good Cash collected/Resolution rate Strong knowledge of Commercial & Federal payers, basic Coding concepts & CARC codes Knowledge of working and resolving Auto, WC , IPAs etc. is required Expert in listening and resolving problems Ability to interact positively with team members, peer groups, and seniors Being proficient in delivering a high-quality outcome is a must Capable of grasping new concepts quickly; Able to comprehend various training aids and process documentation Excellent written and verbal communication skills Strong knowledge of HIPAA guidelines Abide by the organizations information security policy and protect the confidentiality, integrity, and availability of all information assets Willing to work from the office in India night shift (5:30PM to 2:30AM). Work from office ModMed Benefits Highlight: At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. . Please check senders email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website .

Responsibilities Incoming flows: Ensure a smooth and efficient importation process of goods coming from Paris Coordinate with customs broker to ensure smooth process of customs declaration and commodity inspection Coordinate with lab for lab test report before products into market when applicable Supervise and coordinate operational activities for all shipments to the local third-party vendor through: Monitoring the quality, quantity, cost and efficiency of the movements and storage of goods through appropriate KPIs. Allocating and managing staff resources according to the evolution of the needs. Setting clear objectives and measurables, analyzing logistical problems and producing new solutions. Co-ordinate with other department and customer to solve issue and perform special occasion Manage all claims Outgoing flows to stores & e-stores customers: Monitor the daily run of cross-channel fulfillment options: Daily replenishment of the stores Direct e-commerce orders fulfillment with picking, packing and shipping of goods Transfers from store to store Last mile delivery to clients from stores Aftersales movement from India to France or any other relevant destination Liaise and negotiate with the stores, e-stores and logistics supplier to improve the outgoing flows by adapting frequency or defining new shipping methods Other services and value-added tasks Define and implement personalized value-added tasks on products that will be done on site with logistics supplier: stamping, final assembling our adjustments Ensure the warehouse structure, processes, and IT systems support the omni-channel services with a seamless product flows between e-commerce stock and physical stores stock Prepare the appropriate goods for public and staff sales Help the Subsidiary in improving the end of life cycle of products Plan the deployment of future services impacting the logistic with the local and regional Operations departments Certification Project Management Define and implement end-to-end project management of BIS certification and other certifications such as BIS for shoes and furniture, certifications for jewelry, electronics and electricals and others. Work closely and hand-in-hand with finance on the regulatory aspect to clearly define the steps while coordinating internally local retail & ops teams, with Paris m tiers teams (when needed with ateliers) and the respective consultants. Regular follow-ups on yearly renewals of the certifications. Define right processes to receive and send shipments for testing of samples when required. Tax & Regulatory Compliances relating to logistics movement: Ensure Product movements, storage and logistics activities comply with group Internal control requirements Ensure all movement within India and International movements are supported with GST compliant documents including E Waybills, Tax Invoices, Delivery Challans etc. To make sure all products are compliant with MRP Labeling requirements at all the times. Operational support for quality control orders from BIS, Import Authorization and related obligations Operational support and control over Cites documents both on Import and re-export Follow and implement BIS Certification process flow once validated by CFO. General topics Ensure security and safety measures in the warehouses and in the different flows are in line with local regulations, requirements of our insurance company and Group security policies Regularly audit the security and safety measures and process adherence to Group policies Ensure CSR initiatives are implemented in the DC to reduce carbon footprint of our logistic activities and any other activities falling under logistics Ensure the logistic strategy revolves around our values: spirit of conquest, creativity, craftsmanship, quality, authenticity and independence Requirements & Capabilities Diploma in Logistic Management, University graduate with 10 years or above logistics experience Good knowledge in Export/Import Transportation, Warehouse Mgt & Customs Clearance, service to retail activities Good interpersonal and communication skill, fluent spoken English. Hindi and Marathi Proficient in using Microsoft Office MS Word, Excel and Power Point, WMS will be a plus To be able to work under pressure with the ability to work logically and systematically Taking initiative for problem solving and decision making while offering creative solutions Communicate & coordinate effectively and proficiently with internal stakeholders ,General Contractors, in a manner that achieves a team environment with winning results Result-oriented and self-motivated, team player Positive mindset, presentable, pleasant and self-initiative The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively while juggling multiple initiatives simultaneously.

RCM AR Analyst at Modernizing Medicine, Inc. Hyderabad, India We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, Web-based Digital Health category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who we are: We Are Modernizing Medicine ( WAMM )! We re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMeds global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. The Accounts Receivable Analyst is a key position within the ModMed India Operations. Analysts will be assigned to a group of practices under one or multiple specialties and are responsible for taking the appropriate actions to resolve claims with insurance balances that have no response or are being denied. Analysts will report to the RCM AR Lead. Your Role: Responsible for working assigned claims and running reports to identify claims that require a follow-up and resolve the denial by taking appropriate action as per Modmed guidelines. Ensuring timely follow up to save claims from getting written off due to untimely following up. Work on Contractual adjustments and write-off projects. Analyze previous notes and actions taken on claims; take the correct action on claims not handled correctly previously and bring that to the knowledge of the Quality Team. Identify opportunities to improve follow up process and recommend changes to be added/removed in the Practice Instructions or SOPs with any recent changes at the Payer end. Attend trainings to learn new updates, technologies, and techniques; enhancing knowledge of various scenarios and keeping abreast with the new updates is an important requirement for this role. Continuously self-audit to ensure quality standards are met. Review claim thoroughly and explore all possibilities to get claim resolved prior to assigning claims to any other Modmed or client buckets. Perform additional tasks or project work as assigned. Skills & Requirements: 2+ years of experience as AR Follow-ups (Voice) in Physician RCM is a must Sound knowledge of working on Billing scrubbers and CH/Payer Rejections Understanding of other related functions in the RCM is required Proven experience of good Cash collected/Resolution rate Strong knowledge of Commercial & Federal payers, basic Coding concepts & CARC codes Knowledge of working and resolving Auto, WC , IPAs etc. is required Expert in listening and resolving problems Ability to interact positively with team members, peer groups, and seniors Being proficient in delivering a high-quality outcome is a must Capable of grasping new concepts quickly; Able to comprehend various training aids and process documentation Excellent written and verbal communication skills Strong knowledge of HIPAA guidelines Abide by the organizations information security policy and protect the confidentiality, integrity, and availability of all information assets Willing to work from the office in India night shift (5:30PM to 2:30AM). Work from office ModMed Benefits Highlight: At ModMed, we believe it s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning , Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. . Please check senders email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website .