City Head - Chennai

Company: Freight Tiger

Location: Chennai

About Freight Tiger

Freight Tiger is building India’s largest logistics marketplace, leveraging cutting-edgetechnology to transform the way demand and supply connect in the trucking industry. Weempower logistics service providers (LSPs) and fleet owners through a seamless digitalplatform that drives efficiency, engagement, and value creation across the board.

About The Role

We are looking for a highly motivated and entrepreneurial City Manager to own the P&Land lead city-level operations across demand generation, supply acquisition, fulfillment, andcollections. You will lead a high-performing team and be responsible for building andscaling Freight Tiger’s presence in your assigned geography.This is a business-critical role that requires strategic thinking, hands-on execution, teamleadership, and strong relationship-building with stakeholders on both the demand andsupply sides.

Key Responsibilities

Demand Generation Drive adoption of the Freight Tiger platform among transporters and logistics serviceproviders (LSPs) in your city Build and maintain strong relationships with top LSPs to drive repeat orders andconsistent engagement Lead the demand team to ensure a steady and growing inflow of high-quality trip ordersSupply Acquisition & Engagement Identify, onboard, and engage fleet owners and truck operators Ensure supply readiness to meet demand requirements at all times Develop programs to retain and grow supply-side partnershipsFulfillment Oversight Ensure seamless matching between transport demand and fleet supply Drive fulfillment efficiency through effective coordination of teams and use of platformtools Solve for operational bottlenecks and improve key fulfillment metrics

Collections Management

 Oversee collections from LSPs and transporters post-trip completion Ensure timely and accurate reconciliation of payments Work closely with the collections team to resolve disputes and improve recoveryKey Metrics / KRAs P&L ownership of the city – margin and revenue performance Number of completed trips and repeat orders Active supply and fleet utilization Collection efficiency and DSO (days sales outstanding) Demand-to-supply fulfillment ratio Team performance and coordination across functions

Qualifications & Experience

 5–6 years of experience in operations, category management, or city P&L roles inlogistics, digital freight brokerages or marketplaces Proven track record of managing cross-functional teams and hitting business targets Strong planning, execution, and analytical skills Hands-on operator with a bias for action and strong problem-solving ability Excellent relationship management and stakeholder handling skills Comfortable with data-driven decision-making and KPI management

What We Offer

 High ownership role in a fast-growing, VC-backed logistics tech company Opportunity to build and scale operations in one of India’s most critical industries Collaborative and entrepreneurial work culture Competitive compensation and performance-linked incentivesFreight Tiger is committed to creating a diverse and inclusive workplace. We encouragecandidates from all backgrounds to apply.