Chief Medical Scribe

Role - Medical Scribe – Team Lead (Individual Contributor + QA Role)

About Triple

Clients, People, and Planet

• Selectively recruiting the

  top 1%

  of industry professionals
• Delivering

  in-depth training

  to ensure peak performance
• Offering

  superior account management

  for seamless operations

Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.

Position Summary

Medical Scribe – Team Lead (Individual Contributor + QA Role)

This role is ideal for someone who has mastered scribing in US-based clinical environments and is ready to take on additional leadership responsibilities while maintaining hands-on involvement with patient documentation.

Key Responsibilities

Individual Contributor Responsibilities

• Prepare and assemble medical record documentation/charts for physicians.
• Scribe medical record documentation utilizing Electronic Medical Record (EMR/EHR) systems.
• Ensure medical record compliance by self-documentation attestation.
• Update patient history, physical exam, and other pertinent health information in the prescribed format.
• Submit completed documentation to physicians for review and approval via authentication of detailed data entry and facility-specific procedures.
• Comply with

  HIPAA

  and

  confidentiality standards

  .
• Perform clerical and administrative tasks to improve provider productivity and clinic workflow as assigned.

Team Leadership & Management Responsibilities

• Supervise a team of

  medical scribes

  , ensuring high-quality documentation and adherence to client protocols.
• Conduct regular

  QA reviews and performance audits

  , providing constructive feedback to improve accuracy, efficiency, and compliance.
• Serve as the

  primary point of escalation

  for operational or process-related issues within the scribe team.
• Support the onboarding and training of new scribes, ensuring alignment with Triple’s standards and client expectations.
• Coordinate shift schedules, manage attendance, and ensure optimal team coverage for assigned providers.
• Monitor team productivity metrics (TAT, accuracy, physician feedback) and report performance trends to the

  Operations Manager/Account Lead

  .
• Collaborate closely with the client-side medical team to clarify documentation requirements and relay updates to the scribe team.
• Drive a culture of

  accountability, professional growth, and continuous learning

  among team members.
• Participate in client calls and internal meetings to discuss workflow improvements and best practices.

Qualifications & Skills

• Bachelor’s/Master’s degree

  in a related field (Life Sciences, Healthcare Administration, etc.)

• Minimum 4 years

  of experience as a medical scribe, with at least

  1–2 years in a leadership or QA role

  .
• Prior experience working with

  US-based clinics/hospitals

  (internal medicine experience preferred).
• Strong understanding of

  medical terminology, summarization, and documentation protocols

  .
• Excellent English professional writing and communication skills, including advanced grammar and spelling.
• Proven ability to

  lead remote teams

  , monitor performance, and coach for improvement.
• Proficiency in EMR/EHR systems (e.g., eClinicalWorks, Epic, Cerner, Athena, etc.).
• Strong organizational skills, multitasking ability, and attention to detail.
• Ability to work independently in a secure and private environment with a reliable high-speed internet connection.

Schedule (US Shifts Only)

• Eastern Time:

  6:30 p.m. – 3:30 a.m. IST (Rotational Shifts)

• Pacific Time:

  10:30 p.m. – 7:30 a.m. IST (Rotational Shifts)

Logistical Requirements

• Quiet and brightly illuminated work environment
• Laptop with

  minimum 8GB RAM, i5 8th Gen processor or higher

• 720p webcam

  and

  noise-cancelling headset

• Reliable internet with a

  minimum 100 Mbps speed

• Smartphone for two-factor authentication and communication

Why Join Triple

high-performing global team