Work Mode

On-site

Job Type

Full Time

Job Description

Maintaining Property Standards

Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs.  

Providing Exceptional Customer Service

Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.  

Managing Profitability

Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.  

Managing and Conducting Human Resources Activities

Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors.

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