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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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Chat Support Professional

Chat Support Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 1 years

|

1 - 3 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

voice support blended process inbound process email support customer service non voice process voice process outbound process email process chat process inbound voice process customer support customer care international process domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally.
Utilize problem-solving skills to address complex customer complaints and concerns.
Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide accurate information to customers.
Work effectively in a team environment to achieve common goals.

Job Requirements

Excellent written and verbal communication skills are required for effective interaction with customers.
Strong problem-solving skills are necessary to analyze problems and develop creative solutions.
Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
Strong attention to detail is essential for accuracy and quality in work.
Basic computer skills, including proficiency in using software applications and technology tools.
Ability to adapt to changing situations and priorities, demonstrating flexibility and a positive attitude.

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