1256 Jobs in Dhanbad

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Collaborate with team members to achieve sales targets and improve customer satisfaction. Job Requirements Minimum 1 year of experience in chat support or a related field. Excellent communication and i...

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to improve overall customer experience. Develop and maintain thorough knowledge of products and services. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability...

Roles and Responsibility Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide accurate information to customers. Work effectively in a team environment to achieve common goals. Job Requirements Excellent written and verbal communication skills are required for effective interaction with customers. Strong problem-...

Candidates should be from FMCG/FMCD background and Experienced with General trade, handling dealers/distributors.

Manage and resolve customer complaints professionally. Provide exceptional customer service through various channels. Collaborate with internal teams to improve processes and procedures. Analyze data and metrics to identify trends and areas Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a team environment and collaborate with others. Strong problem-solving and analytical skills. Adaptability to changing situations

Manage and coordinate chat backend operations for smooth workflow. Develop and implement non-voice processes to enhance customer engagement. Collaborate with cross-functional teams to achieve business objectives. Required Candidate profile Minimum 3 years of experience in HR or a related field. Strong knowledge of HR principles and practices. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment

Manage and respond to customer inquiries via chat. Provide excellent customer service and resolve issues efficiently. Work effectively in a team environment to achieve common goals. Utilize problem-solving skills Required Candidate profile Minimum 1 year of experience in a related field, preferably in BPO or BPM. Strong understanding of customer support principles and practices. Excellent written and verbal communication skills.

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team environment to achieve goals. Maintain accurate records of customer interactions and transactions. Stay updated with product knowledge and industry trends. Participate in training programs to enhance skills and performance. Job Requirements Minimum 1 year of experience in a customer-facing role, preferably in a BPO or BPM setting. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer s...

Manage and respond to customer inquiries via chat. Provide excellent customer service and resolve issues efficiently. Collaborate with the team to achieve process goals and objectives. Develop and implement process improvements Required Candidate profile Minimum 2 years of experience in a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Experience with chat backend

Roles and Responsibility Handle customer inquiries and resolve issues through chat and voice channels. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Meet performance targets and quality standards set by the company. Continuously update knowledge of products and services to provide accurate information to customers. Job Requirements Minimum 1 year of experience in customer service or a related field. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simul...

HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work environment. Responsibilities : Chat Communication: Engage with customers through chat platforms professionally and courteously. Respond to customer inquiries, provide product information, and address concerns promptly and effectively. Excellent Communication Skills: Demonstrate exceptional communication skills in English, both written and verbal. Ensure clarity, empathy, and accuracy in all written communication with customers. Product Knowledge: Acquire and...

Eligibility: Under Graduates and pst-graduateso can apply. ( Pursuing candidates are not eligible)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity O...

Manage and coordinate recruitment processes to ensure timely hiring. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Analyze/resolve complex HR issues efficiently. Required Candidate profile Strong knowledge of HR principles and practices. Ability to work in a team environment and build strong relationships. Strong problem-solving and analytical skills.

Manage and coordinate recruitment processes to ensure timely completion. Develop and implement effective employee engagement strategies. Provide guidance and support to employees on HR-related matters. Analyze/resolve complex HR issues efficiently. Required Candidate profile Strong knowledge of HR principles and practices. Ability to work in a fast-paced environment and prioritize tasks effectively. Proficient in MS Office and other HR software applications

Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Work effectively in a fast-paced environment and meet deadlines. Collaborate with team members to achieve goals. Required Candidate profile Minimum 1 year of experience in International Blended & Voice Process. Strong communication and problem-solving skills. Ability to work in a team environment and adapt to changes.

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service and ensure satisfaction. Work effectively in a team to achieve common goals. Maintain accurate records of customer interactions and transactions. Required Candidate profile Excellent communication and interpersonal skills are essential. Ability to work in a dynamic and changing environment is required. Strong problem-solving and analytical skills are necessary.

Roles and Responsibility Manage and process large amounts of data accurately and efficiently. Provide exceptional customer service through various communication channels. Collaborate with team members to achieve common goals and objectives. Develop and implement process improvements to increase productivity and quality. Maintain confidentiality and handle sensitive information with discretion. Analyze and resolve complex problems using problem-solving skills. Job Requirements Strong understanding of non-voice processes and their applications. Excellent communication and interpersonal skills. Ability to work in a team environment and collaborate with colleagues. Strong analytical and problem-...

Roles and Responsibility Manage and maintain accurate records of employee data and documents. Provide administrative support to the HR team and ensure seamless operations. Develop and implement effective filing systems, both physical and digital. Coordinate with various departments to resolve issues and improve processes. Assist in preparing reports and presentations as required. Ensure compliance with company policies and procedures. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong organizational and time management skills. Proficient in Microsoft Office applications. Maintain confidentiality and handle...

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain relationships with clients and candidates for excellent customer service. Conduct interviews and assessments to identify the best candidates. Collaborate with the team to achieve business objectives and goals. Provide guidance and support to candidates and employees. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of HR principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experi...

Handle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Work effectively in a fast-paced environment to meet productivity targets Required Candidate profile Minimum 1 year of experience in a related field, preferably in HR or BPO. Strong communication and interpersonal skills are essential. Ability to work in a blended process environment

Handle customer inquiries and resolve issues professionally.Provide excellent customer service and ensure satisfaction.Work effectively in a fast-paced environment and meet targets Required Candidate profile Minimum 6 months of experience in a related field, preferably in BPO or BPM. Strong communication and problem-solving skills are essential. Ability to work well under pressure and meet deadlines.

Roles and Responsibility Manage international travel arrangements for clients and employees. Coordinate with healthcare professionals to ensure smooth operations. Develop and implement process improvements to increase efficiency. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service to clients and stakeholders. Analyze data and metrics to identify areas for improvement. Job Requirements Strong knowledge of international travel processes and regulations. Experience in healthcare or BPO industry is preferred. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-sol...

Handle international chat blended and voice process operations.Provide excellent customer service through various communication channels.Manage multiple tasks simultaneously while maintaining accuracy and efficiency. Required Candidate profile Minimum 1 year of experience in a related field. Strong knowledge of international chat blended and voice process operations.

Handle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Work effectively in a team to achieve common goals. Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills.

Manage and implement HR policies and procedures to ensure compliance with company standards.Develop and maintain effective relationships with employees,management,and other stakeholders. Required Candidate profile Strong knowledge of HR principles, practices, and laws. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and as part of a team.