Chat Support Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Lucknow, Kolkata and Bangalore Role & responsibilities 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR KOLKATA - CHAT SUPPORT : Graduation is not mandatory. SALARY- 20 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2974 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND HIRING FOR LUCKNOW - CHAT SUPPORT : Graduation is not mandatory. SALARY- 17 ctc WORKING DAYS- 6 ROTATIONAL SHIFT ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR & CLIENT ROUND HIRING FOR BANGALORE - INBOUND VOICE PROCESS : GRADUATION IS MANDATORY. CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI SALARY- 25K IN HAND WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS SUNDAY FIXED OFF QUARTELY BONUS - 4065 INCENTIVES WILL BE BASED UPON PERFORMANCE INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 8899851187 (Ujwal Pandita) #Bpo #customerservice #chatsupport #inbound #voicesupport