Customer Support Executive(non-voice) Job description Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements At least 1-3 years of chat or social media customer support, escalation, or retention experience in B2B, B2C process The strong customer-centric thought process Excellent verbal and written communication skills in English. Good probing skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Type: Full-time Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based out in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer support: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person
Customer Support Executive(non-voice) Job description Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements At least 1-3 years of chat or social media customer support, escalation, or retention experience in B2B, B2C process The strong customer-centric thought process Excellent verbal and written communication skills in English. Good probing skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Type: Full-time Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based out in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer support: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person
Customer Support Executive(non-voice) Job description Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements At least 1-3 years of chat or social media customer support, escalation, or retention experience in B2B, B2C process The strong customer-centric thought process Excellent verbal and written communication skills in English. Good probing skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Type: Full-time, Work From Office Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based out in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer support: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person
Customer Support Executive(non-voice) Job description Responsibilities You will use email and chat applications to give clients quick answers to their queries. Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Collaborate with other team members and departments to ensure customer satisfaction Ask customers targeted questions to quickly understand the root of the problem Address and resolve customer complaints or concerns in a professional and timely manner Update our internal databases with information about technical issues and useful discussions with customers Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with our Product, Sales, and Marketing teams Prioritize and manage several open issues at one time Maintain jovial relationships with clients Requirements At least 1-3 years of chat or social media customer support, escalation, or retention experience in B2B, B2C process The strong customer-centric thought process Excellent verbal and written communication skills in English. Good probing skills Ability to multitask and prioritize tasks effectively in a fast-paced environment Patience when handling tough cases Be a fast learner, understand our product in and out Flexible to work in rotational shifts and week offs Open to taking additional responsibilities Job Type: Full-time, Work From Office Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Night shift Rotational shift Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently based out in Hyderabad? Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer support: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person
Responsibilities: Conceptualize and design visuals based on creative briefs and requirements. Prepare initial drafts, mockups, and design concepts to present ideas. Create illustrations, logos, layouts, and digital assets using design software or by hand. Choose appropriate colors, typography, and layouts for each design project. Collaborate with copywriters and the Chief Product Officer (CPO) to produce the final output. Adapt and test graphics across various media platforms (digital, print, social, etc.). Revise designs based on feedback and ensure timely delivery. Maintain brand consistency and ensure all creatives are visually appealing and on-brand. Requirements Proven graphic designing experience A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) A keen eye for aesthetics and details Excellent communication skills , ability to work methodically and meet deadlines Bachelor degree in Design, Fine Arts or related field is a plus Schedule Day Shift Monday to Friday Job Types: Full-time, Internship Contract length: 06 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you currently located in Hyderabad? Education: Diploma (Preferred) Work Location: In person
Graphic Designers Job description Picktime is looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. You will be responsible for the entire process of defining requirements, visualizing, and creating graphics including illustrations, logos, layouts, and photos. You’ll be the one to shape the visual aspects of websites, product packaging, exhibitions, and more. If you can communicate well and work methodically as part of a team, we’d like to meet you. The goal is to inspire and attract the target audience. Responsibilities: Conceptualize visuals based on requirements Prepare rough drafts and present ideas Develop illustrations, logos, and other designs using software or by hand Use the appropriate colors and layouts for each graphic Work with copywriters and CPO to produce the final design Test graphics across various media Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand Requirements Proven graphic designing experience A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, After effects, Dreamweaver, Photoshop) A keen eye for aesthetics and details Excellent communication skills Ability to work methodically and meet deadlines Degree in Design, Fine Arts or related field is a plus. Perks & Benefits Performance-based full-time conversion after internship completion. Health insurance. Paid time off. Supportive and collaborative work culture. Opportunity to work on diverse projects and build a strong design portfolio. Job Type: Full-time (Day Shift) Schedule: Day Shift Bachelor's (Preferred) Job Type: Internship Contract length: 6 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently located in Hyderabad? Education: Diploma (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Responsibilities: Conceptualize and design visuals based on creative briefs and requirements. Prepare initial drafts, mockups, and design concepts to present ideas. Create illustrations, logos, layouts, and digital assets using design software or by hand. Choose appropriate colors, typography, and layouts for each design project. Collaborate with copywriters and the Chief Product Officer (CPO) to produce the final output. Adapt and test graphics across various media platforms (digital, print, social, etc.). Revise designs based on feedback and ensure timely delivery. Maintain brand consistency and ensure all creatives are visually appealing and on-brand. Requirements Proven graphic designing experience A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) A keen eye for aesthetics and details Excellent communication skills , ability to work methodically and meet deadlines Bachelor degree in Design, Fine Arts or related field is a plus Schedule Day Shift Monday to Friday Job Types: Full-time, Internship Contract length: 06 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you currently located in Hyderabad? Education: Diploma (Preferred) Work Location: In person
Graphic Designers Job description Picktime is looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. You will be responsible for the entire process of defining requirements, visualizing, and creating graphics including illustrations, logos, layouts, and photos. You’ll be the one to shape the visual aspects of websites, product packaging, exhibitions, and more. If you can communicate well and work methodically as part of a team, we’d like to meet you. The goal is to inspire and attract the target audience. Responsibilities: Conceptualize visuals based on requirements Prepare rough drafts and present ideas Develop illustrations, logos, and other designs using software or by hand Use the appropriate colors and layouts for each graphic Work with copywriters and CPO to produce the final design Test graphics across various media Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand Requirements Proven graphic designing experience A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, After effects, Dreamweaver, Photoshop) A keen eye for aesthetics and details Excellent communication skills Ability to work methodically and meet deadlines Degree in Design, Fine Arts or related field is a plus. Perks & Benefits Performance-based full-time conversion after internship completion. Health insurance. Paid time off. Supportive and collaborative work culture. Opportunity to work on diverse projects and build a strong design portfolio. Job Type: Full-time (Day Shift) Schedule: Day Shift Bachelor's (Preferred) Job Type: Internship Contract length: 6 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Paid sick time Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you currently located in Hyderabad? Education: Diploma (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Responsibilities: Conceptualize and design visuals based on creative briefs and requirements. Prepare initial drafts, mockups, and design concepts to present ideas. Create illustrations, logos, layouts, and digital assets using design software or by hand. Choose appropriate colors, typography, and layouts for each design project. Collaborate with copywriters and the Chief Product Officer (CPO) to produce the final output. Adapt and test graphics across various media platforms (digital, print, social, etc.). Revise designs based on feedback and ensure timely delivery. Maintain brand consistency and ensure all creatives are visually appealing and on-brand. Requirements Proven graphic designing experience A strong portfolio of illustrations or other graphics Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) A keen eye for aesthetics and details Excellent communication skills , ability to work methodically and meet deadlines Bachelor degree in Design, Fine Arts or related field is a plus Schedule Day Shift Monday to Friday Job Types: Full-time, Internship Contract length: 06 months Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Ability to commute/relocate: Madhapur, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you currently located in Hyderabad? Education: Diploma (Preferred) Work Location: In person