4155 Change Management Jobs - Page 36

Ecolab is seeking a Business Process Automation/Analysis Manager within the companys Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week What You Will Do: Manages and supports team of Business Analysts Responsible for project portfolio and successful delivery of all prioritized projects Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting Responsible for timely project results, tracks improvements, ensures control, and maintains accountability Coaches and mentors operational teams in project management and business analysis (as needed) Seeks out and quantifies process and technology driven improvement opportunities Assesses and identifies risk to fulfill the defined objectives Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders Trains and mentors project team members in project management methodologies Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies Networks with internal/external resources to bring best practices to the projects/organization Models operational excellence, visibly demonstrating leadership/change management behaviors Minimum Qualifications: Bachelor s degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience Ability to communicate well and translate between business processes and technology requirements and teams Formal project management experience or proven skills, preferably in Technology, Finance or Business Services Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Proven success initiating change and ability to communicate and influence at all levels of the organization Excellent English written and verbal communication skills Experience with one or more automation platforms such as ServiceNow Preferred Qualifications: Advanced degree preferred Relevant experience in Technology, Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Self-driven, outcomes-oriented performer Strong analytical skills Excellent verbal and written communication skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms

Why Patients Need You Technology impacts everything we do. Pfizer s digital and data first strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. What You Will Achieve You will lead and direct one or more project teams engaged in the design, implementation and modification of IT projects that span functional organizations. You will prepare project execution plan and identify appropriate technical and business resources needed for the team. Through your expertise, you will ensure that projects are completed on schedule, within budget and meet the technical requirements. Your leadership skills and innovative ideas with drive the growth of the Information & Business technology team at Pfizer. As an advisor and an expert, you will be able to build and leverage constructive relationships across the organization to achieve your division s goals and objectives. You will be entrusted with developing Pfizer s strategies for a portfolio of products and projects. Through your expertise and extensive knowledge, you will be able to foster a culture that promotes innovation and thrives on doing better for patients and healthcare. ROLE SUMMARY Accountable for Global Digital ERP SAP Packaging Solutions required to support Pfizer s ongoing and new Master Data initiatives. Responsible for the delivery, solution availability, user experience, continuous improvements. Financial management and Project Management of Digital efforts including maintenance and update of all Pfizer systems. Implement, maintain and measure Digital support strategy for Master Data in collaboration with BTAMS ERP Support team. Responsible for the Design, Develop, and implementing ERP Digital for SAP Packaging Solution, including Bill of Material Engineering Change Management, Packaging Specifications, Lot Variable Control Document, Workflow functionality, and integration to other Manufacturing systems. Provide periodic updates and ensure alignment on all strategies, priorities, status, Risks and mitigation Partner with Business engagement and technical development teams to architect solutions that are effective, efficient and fit for purpose to enable business capability and regulatory needs. Manage and lead multi-disciplinary matrix project team to implement projects, including maintenance of resource plan and update of all Pfizer systems. Align on short term and longer-term project priorities in collaboration with business and alignment with Digital capability and bandwidth. Direct the review of business requirements in collaboration with business partners to ensure accuracy, detail, and clarity with clear and complete understanding of process, people and technology implications. Develop estimates during project initiation and secure funding in collaboration with Digital leadership, Client partners, and business. Develop financial forecasts and provide updates to all stakeholders. Develop solutions following all applicable Pfizer Digital standards including SDLC, Enterprise Platforms & Security, Digital Compliance and Regulatory Risk management standards. Guide and approve developed training packages for SAP Packaging Solution. Constantly monitor risks to projects, identify mitigation options to ensure project objectives are met. BASIC QUALIFICATIONS BS or BA in Digital Technology, Engineering, or Supply Chain. 7 or more years of experience in Supply Chain in the pharmaceutical industry is required. 7 years experience in ERP initiatives in Pharma industry is required. 5 years experience in SAP Master Data focused on Manufacturing Master Data and SAP Workflows Proven experience in leading and implementing large scale, Global, Digital projects in Pharma industry required. Strong Project Management skill, and financial management skill is required. Ability to work in a complex matrix organization with strong team-work orientation required and in an environment of competing priorities and deadlines. Must have demonstrated consultative, influencing, analytical, strategic thinking/planning and problem-solving skills. Ability to interact, build effective relationships, and influence leaders at all levels of the organization is imperative. Solid oral and written communication, and presentation, and project management skills are required. Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. PREFERRED QUALIFICATIONS Supply chain or project management certifications preferred. Project management experience a plus. (CPIM, CSCP, PMP, etc. ). Management consulting experience Experience with Agile Software Delivery and/or Scrum Master Certification Knowledge of the pharmaceutical industry, preferably Commercial or sales and marketing At least 5 years of experience working on SAP Master Data module (including Material Master, Master Data Governance (MDG), Bills of Material, Enterprise Change Management (ECM), Workflows, Environmental Health and Safety module of SAP) Experience with S4 HANA Experience in integrating distributed systems and application using Enterprise application integration platform A thorough understanding of system GMP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMPenvironments. Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities Proven track record of a successful team lead and solution design. Excellent written and verbal communication skills, with the ability to communicate with business and technical people alike Work Location Assignment: Hybrid EEO (Equal Employment Opportunity) & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability. Information & Business Tech #LI-PFE

Use Your Power for Purpose At Pfizer, technology drives everything we do. You will play a pivotal role in implementing impactful and innovative technology solutions that streamline the contractor lifecycle and source to pay processes. From managing contingent workforce solutions to supporting digital transformation initiatives, your contributions will help us optimize talent engagement, improve workforce compliance, and enable our business to deliver more efficiently and effectively. Role Summary We re seeking an SAP-Fieldglass Technical Configuration Lead to design, configure, and implement Fieldglass focusing on the Contingent Labor and Services modules. This hands-on role will lead system builds and integrations, ensuring alignment with business and compliance needs. You ll be responsible for technical configuration, data modeling, workflow setup, and integration across SAP Fieldglass and related platforms (e. g. , SAP S/4HANA, Ariba). As the technical lead, you ll translate complex requirements into scalable solutions and support global implementation and adoption. What You Will Achieve In this role, you will: Lead technical configuration and development of SAP Fieldglass, focusing on Contingent Workforce and Services modules. Manage end-to-end design, build, testing, and deployment activities. Collaborate with HR, Source to Pay, Digital, and Finance teams to translate requirements into scalable solutions. Configure and maintain templates, rate grids, statements of work, workflows, and other core Fieldglass components. Develop and support integrations with SAP S/4HANA, Ariba, and recruiting platforms. Ensure compliance with enterprise architecture, security, and regulatory standards. Act as the subject matter expert on Fieldglass capabilities. Document solution designs, configurations, and integration specs. Lead user acceptance testing (UAT), troubleshoot issues, and manage resolution. Report progress, risks, and issues to stakeholders and leadership. Support change management through training materials, job aids, and knowledge transfer. Here Is What You Need (Minimum Requirements) Bachelor s degree in Computer Science, Engineering, Information Systems, or a related technical field. 2+ years of experience managing SAP Fieldglass implementations and configurations. Deep understanding of SAP Fieldglass modules (Contingent, Service, Worker Profile). Hands-on experience with Fieldglass configuration, including approval workflows, rate structures, and data mappings. Proven ability to collaborate across matrixed teams and influence without direct authority. Effective communication, documentation, and stakeholder engagement skills. Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams). Ability to manage multiple priorities and deliver on tight timelines in a fast-paced environment. Bonus Points If You Have (Preferred Requirements) Familiarity with middleware and integration tools (e. g. , SAP BTP, SAP CPI, APIs, IDocs, SFTP). Experience supporting global deployments and understanding regional compliance nuances. Familiarity with SAP Business Network invoicing processes and vendor portal functionality. Experience with system governance, audit support, and SOX compliance. Understanding of contractor onboarding processes and vendor management. Work Location Assignment: Hybrid Information & Business Tech #LI-PFE

Job Title: Digital AI Manager B&W Work Location: Bangalore UniOps ABOUT PROCUREMENT Part of the Supply Chain s family, Procurement is responsible for over 30B Euro of material and services spend globally with more than 50, 000 suppliers. Getting the right services and materials, sustainably sourced and ensuring responsible procurement is critical to ensuring our brands with purpose grow. Our teams work closely with the business to understand brand needs, bring supplier innovation to meet changing consumer needs and drive financial value for Unilever through competitive buying. We re at the forefront of digital procurement, bringing new tools and analytics to drive data-based decisions. With over 1400 employees globally, we support a network of thousands of suppliers, more than 1. 5 million smallholder farmers who in turn support communities of over 7 million people. Our Procurement Lighthouse strategy driving Competitive Buying as the core and along with other 4 pillars of value chain, resilience, partnership, sustainability, based on Focus of Five and Power of One organization, and powered by Digital and Technology. PROCUREMENT STRATEGY & INSIGHTS The Procurement Strategy & Insights Team is team formed 3 years ago, serving as the nerve centre of the Unilever global procurement organization, enabling the procurement organization to design and deliver step-change across value chains, operating processes and tools, and business models. With vision of Translating Knowledge & Data into Future Fit Procurement Strategy & Insights , as the key enabler of Lighthouse strategy this team is responsible for: Sensing, incubating, and enabling innovative ideas, new business models, and transformation programs for disruptive value creation across procurement teams Creating and implementing standardized processes and data-driven decision making to ease operating effectiveness and drive better and faster outcomes Identifying, scaling, and spreading best practices across the global procurement organization, within and across teams Facilitating rapid learning, capability development, and future-fit upskilling of our people With a growing agenda and scope, the Procurement Strategy & Insights Team now consists of 3 sub-teams: Strategy team, reporting to Focus of Five and Power of One Procurement VPs and dot line to Head of Strategy & Insights, drive the BG/Po1 strategy and lead BG/Po1 insights and land implementation. Insights team, reporting Head of Strategy & Insights and lead the central procurement insight agenda along with Competitive Buying and other Lighthouse programs, as well as drive cross BG/Po1 transformation projects. Digital Transformation team, reporting to Head of Strategy & Insights and lead central procurement digital program, from building data foundation, develop advanced analytics use cases and services, and drive digital transformation across 7 steps. Data & AI Innovation team , reporting to Head of Strategy & Insights, this newly set team and 100% focused on innovating advantaged analytics use cases and Procurement GPT products and AI agents for Procurement and Sustainability, which doesn t exist in the market. KEY RESPONSIBILITIES: Digital AI Manager B&W will be responsible to drive digitalization journey of Unilever Procurement, being the front face of buyer s community and driving 4D strategy in particular in adoptions and upskilling and be the PMO of Procurement GPT Hero Use Case development. 4D Lighthouse Digital Strategy: Develop data foundation: keep developing Procurement Data Lake intergrading internal data source from Unilever Data Lake and Business Data Lake, and external data source from market intelligence providers, supply chain resilience data, sustainability data, public big data providers. Build data catalogue and continuously improve data quality, to be true to source and to be able to meet increasing analytics and reporting needs. Develop advanced Analytics & Insights use cases and services to develop agile data analytics front end, develop Analytics as standardized Analytics Services under A&I Hub, develop better and more scaled Analytics use cases to drive insights generation based under key Lighthouse programs, develop self-service data and analytical platform and capability. Drive 7 Steps Excellence & best use experiences: continue to develop and improve the tools developed for different purpose, intergrade tools into 7 steps strategic sourcing process, improve the level of automation, transparency and governance among processes in both buyer s journey and supplier s journey. Continuously iterate Buyers Console as gateway of all data and digital tools and services. Drive Culture & Upskilling: continuously drive user adoptions and nps, carry on training and digital upskilling program: DigiCon, build and future-fit digital talents and culture transformation across procurement. Digital AI Manager B&W role is more focused on implementation of existing solutions and drive adoptions in the organization, while the role will be also well involved in Procurement GPT program, for which there is a separate Data & AI innovation team focused on innovating and developing the new use case and capability which doesn t exist, once those solutions are developed into mature stage, they will be handover to the Digital Transformation team for better adoptions. KEY INTERACTIONS The role will interface with the following stakeholders: UPLT Head of Strategy & Insights Buyers community UniOps External technology providers LEADERSHIP BEHAVIORS Stakeholder management skills with multi-stakeholder model Change management skills Multi-project management skills Agile, resilience, passionate to drive transformations and always being better EXPERIENCE REQUIRED At least 5 years experience in Unilever / FMCG industry Experience in digital transformation, data analytics or change management roles Experience in driving strategic, complex and cross geography programs Experience of working in cross-functional and global teams with high level of diversity D&I statement: Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Interested candidates share your resume on POG-Fatema. Khilawala@unilever. com

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: A good technical IT knowledge on the infrastructure side around servers, apps etc and being well versed in this would be advantageous Proven ability to work directly with users and management to plan and co-ordinate requirements, provide status updates, and build good relationships and good rapport with technical and non-technical staff Appropriate project management, IT and/or business qualification with a strong academic record Strong leadership, communication, and stakeholder management skills, with the ability to navigate and influence within a large complex matrix organization. Requirements To be successful in this role, you should meet the following requirements: Bachelors degree in business or technical degree with at least 3+ years of software development, computer operating systems, and payment processing experience Experience in Preparing Implementation & Deployment plans and executing the same. Strong knowledge of Windows/Unix architecture, deployment considerations and structured infrastructure methodologies Experience of taking a high-level design and producing detailed design documents taking into account capacity planning, server specification, disaster recover, monitoring, security and network requirements Experience of documenting and handing over solutions to operational teams. Experience of working with Prince 2 project and ITIL methodologies Managing 3rd party and internal resources to deliver projects. Experience of communicating complex solutions to non-technical project stakeholders Proven understanding of change management processes in a fully change managed environment (ITIL). Oversee the implementation of workflow and automation solutions, document management strategies, and client data management initiatives. Must be familiar with Scaled Agile delivery and principles deliver enterprise application. Understanding of wholesale banking products and processes (payments experience is a plus), as well as the interdependencies within the end-to-end landscape. Comfortable working with remote team members in different time zones and from diverse settings.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. The Group Transformation Centre (GTC) Wealth and Personal Banking works with Global Businesses and Functions, to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally across the bank using best-in-class execution skills and delivers at pace to achieve the desired business outcomes on large, complex and cross-function projects. The team utilizes a design-led approach and Agile Methodology to drive change and translate business intent into clearly defined outcomes. GTC delivers cost effective, flexible and outcome focused transformation through: Robust business analysis - working with the business to conceptualize solutions/operating models- Change adoption activities to seamlessly embed change and drive benefits realization We are currently seeking an experienced professional to join our team in the role of Business Analyst In this role, you will: Articulates or translates unstructured information in clear, meaningful and structured way to suit audience. Often acts as an expert within capability, owning features and guiding the teams on their requirements gathering, design, change or implementation approach. Be responsible for implementation management, including planning, controlling and reporting on implementation of the change product . Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate. Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Requirements To be successful in this role, you should meet the following requirements: 4+ years of experience in business analysis and most recent experience preferably in the banking and financial domain. Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects. Promoter Agile ways of working, and manage requirement life cycle and traceability, experience in digital transformation projects in global banks/consulting firm/ Financial industry. Experience in secured Lending, mortgages and mortgages products like fixed Mortgage and Floating Mortgage, balloon Mortgage Mortgage application process and underwriting Adapt and adhere to the HSBC s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for execution. Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user. Effective communication, inter-personal and negotiating skills. Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools. Create required artefacts and to expected standard (e. g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability). Plan and lead execution of analysis for prioritized items. The following additional skills would be advantageous: - Certified Business Analysis Professional (CBAP)/ Certification of Capability in Business Analysis (CCBA) If not held, you would be expected to work towards the qualification - Agile Certifications - Design Thinking

Join us as a Confirmation Strategic Program Delivery PMO, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Confirmation Strategic Program Delivery PMO you should have experience with: Experience working as part of a PMO or business management with cross-functional, matrix staff (including vendors) Demonstrable experience of working to fixed business deadlines/constraints will less supervision Organizational and planning skills, data collection, data visualisation, analysis and management Proficiency in MS Word, Excel , Power point and Vision. Some other highly valued skills may include: Understanding of Markets / IB Business Experience of working with Technology team as Business Manager / PMO Exposure to Tech Budgeting exercise and concepts You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To support change delivery managers in the delivery of successful projects, while ensuring that project management processes and practices are aligned with controls and governance standards and that projects are aligned with the organisations strategic objectives. Accountabilities Support to change delivery managers, ensuring their programme is compliant with the Barclays Control Framework, including oversight of controls and governance standards. Creation and implementation of standardised PMO processes and methodologies that are aligned with controls and governance standards and that support the delivery of successful projects. . Monitoring of project performance, including tracking of project progress, identification of risks assumptions, issues and dependencies, and creation of report on project status to senior management. Support of project documentation, including maintenance of project plans, schedules, and budgets, and ensuring that project documentation is up-to-date and accurate. Facilitation of project governance, including ensuring that projects are aligned with the organisations strategic objectives, and that project risks assumptions, issues and dependencies are managed effectively. Provision of change management framework training to project managers and other stakeholders, ensuring that they have the necessary skills and knowledge to deliver successful projects. . Continuous improvement of project management practices, including identification of areas for improvement and implementation of changes to improve project delivery. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Key Responsibilities and Accountabilities Layout the project plan and maintain project tracker on the initiatives to improve Employee Experience by evaluating the feedbacks in partnership with Transport operation team. Support & collate data and analyze & summarize findings for thematic presentations for Transport leadership w.r.t feedbacks received. Support the transport operations team with periodic review & justifications about the Employee feedbacks. Define and implement KPIs to monitor and manage the Leadership Travel experience. Define and implement KPIs to monitor the overall car rental transport function. Set up process and control mechanisms for bulk visitors travel, take the stakeholder feedback and have a corresponding action plan across all locations to provide a standardized experience keeping all stake-holders updated on city-wise nuances. Develop and upgrade the process documents covering all activities of Car rental/ Leadership travel and bulk visitor travel. Collaborate & support the key stakeholder of the operations team during crisis events. Qualifications and skills Graduate Degree with a Hospitality background is preferred. Sufficient post qualification domain experience in customer facing role management reporting function. Strong interpersonal skills, goodcommunication skills with the ability to interact with all levels of staff and Senior Management. Ability to adapt, follow tight deadlines, organize, and prioritize work and deliver results quickly. Ability to work as part of a team in a multi-discipline environment and in a matrix organization. Self-starter able to prioritize key tasks effectively. Experience in cross-functional teams e.g. across change management, business and 3rd party vendors. Strong analytical skills with the ability to understand business functions and processes swiftly. Intermediate or advanced level in all MS office applications including MS Visio, PowerPoint, and Excel

Hiring for Servicenow QA #Requirements: Extensive experience (3+ years) with ServiceNow ATF that includes automation of test cases for the following modules: CMDB, Incident/Problem Management, Service Request/Catalog, Change Management, CSM and IRM Experience in Testing at least couple of ServiceNow implementations including during an upgrade Strong interpersonal communication skills are essential, Ability to multi-task in a fast-paced high-performance environment collaborating with multiple teams, Proven ability to maintain a professional demeanor and customer focus when handling complex issues Excellent written communication Certified System Administrator

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organisations seeking independent talent, Flexing It has partnered with We are seeking a seasoned Change Management Expert to support the execution of a business-wide process transformation initiative The transformation aims to assess and enhance process maturity across all functions (e-g , procurement, engineering, execution, project controls, finance) and implement target-state processes aligned with best-in-class performance The expert will play a pivotal role in driving stakeholder alignment, ensuring organization-wide adoption of redesigned processes, and embedding a sustainable change culture, Key Responsibilities: Design and execute the change management strategy and roadmap across all transformation tracks Drive stakeholder engagement and buy-in at corporate and project levels through structured interventions Conduct change impact assessments, organization readiness evaluations, and risk mitigation plans Define and institutionalize communication plans, training programs, and capability-building frameworks Work closely with the CXOs and functional heads to ensure seamless rollout of new processes Embed change reinforcement mechanisms through governance structures, KPIs, and leadership routines Act as the change champion to ensure organizational acceptance at employee level , Skills Required Qualifications & Experience: 10+ years of experience in Change Management, Organization Transformation, or Process Re-engineering Experience working in or consulting for engineering/construction/EPC sectors preferred Proven track record of managing large-scale transformation programs across business functions Strong facilitation, interpersonal, and communication skills to manage CXO to site-level stakeholders

Hogarth is the Global Content Experience Company Part of WPP, Hogarth partners with one in every two of the worlds top 100 brands including Coca-Cola, Ford, Rolex, Nestl, Mondelez and Dyson With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media both established and emerging The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of todays content experience, WPP is the creative transformation company We use the power of creativity to build better futures for our people, planet, clients and communities Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients We operate in over 100 countries, with corporate headquarters in New York, London and Singapore WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500 Our people are the key to our success We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow, What does a Senior Account Manager do at Hogarth As a Senior Account Manager, you are responsible for client relationships, managing the team, building relationships with stakeholders, driving change management, ensuring smooth operations of the business and delivering against budgets and workflows You should have a proven track record within account handling, have knowledge of industry best-practice, be operationally sound and have a strong commercial acumen, Reporting lines and key stakeholders This role reports to the Vice President of Client Services and you will collaborate with different stakeholders across all departments , Responsibilities Establish strong relationships with both internal and external / Client stakeholders, manage perceptions and expectations Act as point of contact for escalation for the client/agency and internal teams, resolving problems quickly and communicating effectively Work on adaptation campaign works in collaboration with the relevant departments Set up and deploy new business, and ensure business operations are smooth Work closely with your supervisor on P&L, forecast, budgeting Have financial responsibilities, including preparing cost estimates Develop a deep understanding of the contractual obligations, commercial arrangements and SLAs Liaise with different internal teams on specified client requirements and resolve client issues/complaints to the satisfaction of main stakeholders Understand how client, agency, and Hogarth relationships interact Proven ability to make informed decisions and problem-solve based on sound knowledge Capability of working under pressure and to tight deadlines Qualifications Experience 8+ years Knowledge from working in an advertising adaptation role preferred Knowledge of business operations and change management preferred Knowledge of new business set up and deployment preferred Focus on continuous improvements, delivering excellent quality and high levels of customer service Understanding of financial compliance procedures Sound technical understanding of client requirements Commercial acumen Excellent negotiation and problem-solving skills Attention to detail and an eye for producing quality work is a must Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers, Please contact careers@hogarth, if you need the job advert or form in another format, Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment, When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW Before you do this, we think it's a good idea to read through our Privacy statement This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it,

Job title: R&D Change Management Specialist Location: Hyderabad Our Team About the job Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to?centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and?R&D, Data & Digital functions , Change Management Specialist As a Change Management Specialist, you play a pivotal role in ensuring successful transformations and modernizations across the organization The key focus is on the people side of change, preparing, supporting, and equipping employees to adopt and use changes related to business processes, systems, technology, job roles, and organizational structures across Sanofi R&D He/she will be responsible for coordinating tasks with the R&D change specialist assistants when applicable, Key Responsibilities Would Include Develop and Implement Change Strategies Leverage a structured methodology to create change management strategies and plans that maximize employee adoption and usage of required changes utilizing the standard Sanofi Change Management playbook and approaches Identify and engage key stakeholders, ensuring their buy-in and support throughout the change process Anticipate and minimize resistance from impacted employees and stakeholders Drive Adoption and Proficiency: Increase adoption, utilization, and proficiency with changes, ultimately enhancing benefit realization, ROI, and outcomes, Collaborate with senior leaders, executives, people managers, and project teams to integrate change management activities Assess Impact and Support Communication: Conduct impact analyses and assess change readiness, Identify and monitor the adoption before and after go live Based on these metrics, develop action plans to mitigate resistance and enhance adoption Support the execution of the change management plans Enable the design, development, delivery, and management of key communications and any other activities fostering adoption of the change Pursue this support over an hypercare period to secure strong change adoption Mitigate Risks and Ensure Preparedness: Assess and mitigate risks associated with change initiatives, Ensure employees are adequately prepared for upcoming changes Measure change management effectiveness: Monitor the effectiveness of change activities, report on progress and outcomes, About You Experience in Change Management, Communications and/or Marketing, preferably in the pharmaceutical field is desired Project management skills/experience is desired, A solid understanding of pharmaceutical processes, product development, and regulatory requirements, Familiarity with drug development stages, clinical trials, and manufacturing processes, Proficiency in change management principles, methodologies, and best practices, Ability to assess the impact of changes on processes, systems, and personnel, Excellent verbal and written communication to convey change-related information effectively, Ability to engage stakeholders, manage expectations, and address concerns, Strong problem-solving skills to evaluate proposed changes and their implications, Capacity to identify risks, benefits, and potential obstacles, Experience working cross-functionally with teams, including R&D, quality, and regulatory affairs, Ability to influence and guide stakeholders toward successful change adoption, Comfort with evolving processes and changing priorities during product development, Agility to handle frequent adjustments and updates, Education: Bachelor's Degree or the equivalent in Life Sciences, Business, Communication or a related field, Certification in change management (e-g , Prosci, ACMP) is a plus ; Familiarities with artificial intelligence would be a plus Languages: Excellent communications skills, both verbal and written in English, Pursue Progress Discover Extraordinary, Progress doesnt happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen You can be one of those people Chasing change, embracing new ideas and exploring all the opportunities we have to offer Lets pursue progress And lets discover extraordinary together, At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity, Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi,! null

Your role: Lead and manage a global organization of global business owners and business experts, transformation initiatives and strategic & critical relevant programs such as ERP. Define and implement priorities and drive continuous improvement and resource planning. Be accountable for setting interfaces, coordinate main initiatives, align and drive Accounting and Finance Functional Strategy together with our Business Services (MBS) Strategy & Transformation, MBS Service Delivery Organizations, Enabling Functions and Business Sectors. Key tasks: Define, design, architect and implement a global relevant E2E process blueprint to optimize end-to-end operation covering operation units inside or outside of MBS to drive process simplification, standardization/ modularization and automation by working closely with operation units, business, enabling functions stakeholders. Steer the right process applicable to Business and Enabling Function. Drive and implement the internal and external best practices. Own the tools, applications, system, policy and process design by working closely with relevant stakeholders. Define and implement process governance aligned with BPM team to cover such as, but not limited to, process change control, process compliance, documentation and maintenance and define the process control and risk points and audit follow up. Work closely with the data team to ensure data governance is executed Drive process scope expansion and penetration from business to MBS Drives the process of capability definition, design and delivery across Field Service Management (FSM) and MBS Service Delivery Organizations Set up necessary interfaces with MBS Strategy & Transformation, MBS Service Delivery Organizations, Enabling Functions, Business Sectors and other Group Functions Enable MBS Service Delivery Organizations to drive FSL Strategy Align and synchronize strategical initiatives with MBS Strategy & Transformation, MBS Service Delivery Organizations, Enabling Functions and Business Sectors Own and drive strategical functional solution initiatives such as ERP deployment and implementation, other strategic programs, such as Month-End-Closing process improvement or Data Integrity. Performance Management: Benchmarking the performance internally and externally. Own, define and maintain the KPIs to cover operation and process related. Drive and define SLAs in relevant aspects across business stakeholders across the globe. Drive quality, user experience and effectiveness across the organization E2E by working with relevant business stakeholders. Who you are IFRS domain expertise CA/MBA qualifications Minimum 10+ years of experience in finance, preferably within the pharmaceutical or related manufacturing industries in big multinational organization and/or captive Shared Services / GBS organizations. Business process design experience is preferred with S/4 Proven track record of leading and coordinating strategic initiatives within a global organization, with experience in setting interfaces and aligning functional strategies. Strong understanding of financial processes, systems landscape and capabilities, with experience in driving process scope expansion and penetration across business sectors. Demonstrated ability to collaborate effectively with cross-functional teams, including MBS Strategy & Transformation, Service Delivery Organizations, Enabling Functions, and Business Sectors. Experience in participating in strategy design and driving strategic initiatives in alignment with overall MBS and finance objectives. Stakeholder Management: Proven ability to effectively engage and manage relationships with a diverse group of internal stakeholders, including MBS FSL Organization, extended leadership, Strategy & Transformation team, Hubs, Centers, and CAOs. Communication and Influence: Strong communication skills are essential for effectively conveying functional strategies, mobilizing stakeholders, and driving organizational culture shifts. The ability to influence decision-making processes is crucial in this role. Strategic Thinking: A strategic mindset is necessary to align FP&A initiatives with overall company objectives, contribute to the finance transformation program targets, and drive long-term value creation for the organization. Change Management: Experience in managing organizational change is critical for facilitating the required cultural shift and upskilling of the workforce to adapt to new finance processes and solutions. Cross-functional Collaboration: Demonstrated ability to collaborate effectively across functions and geographies, both internally with enabling functions leadership, sector leadership teams, and externally with implementation partners and outsourcing providers. Financial Acumen: Strong understanding of financial principles, processes, and systems is essential for driving process scope expansion, capability definition, and delivery. Leadership and Team Management: Proven leadership skills are required to lead and coordinate strategic initiatives, as well as to enable and empower teams to execute on FP&A strategies effectively. Adaptability and Resilience: Given the dynamic nature of the industry and the complexity of global operations, the ability to adapt to changing circumstances and navigate challenges with resilience is crucial for success in this role.

We are seeking a highly experienced Senior Business Analyst to play a critical role in our global ERP Oracle Fusion implementation, along with Salesforce, Darwinbox, payroll systems, and Power BI integration. The ideal candidate will work closely with business stakeholders, technology teams, and implementation partners to ensure that business requirements are effectively captured, analysed, and translated into functional specifications. The Senior Business Analyst will facilitate business process improvements, support system configuration and testing, and drive change management efforts to ensure successful adoption of new enterprise systems. The role requires a deep understanding of ERP, CRM, HRMS, and analytics tools, along with strong analytical, communication, and problem-solving skills. Key Responsibilities Business Analysis Requirements Gathering Collaborate with key stakeholders across finance, HR, sales, supply chain, and IT to gather, document, and validate business requirements. Translate business needs into clear and concise functional specifications for ERP Oracle Fusion, Salesforce, Darwinbox, Payroll, and Power BI solutions. Facilitate workshops and interviews to define current and future business processes, identifying gaps and opportunities for improvement. Work closely with developers, solution architects, and implementation partners to ensure requirements are accurately implemented. Solution Design System Implementation Assist in defining system configurations, workflows, and user access requirements to support business operations. Collaborate with technical teams to design integrations between ERP, CRM, HRMS, and other enterprise applications. Support data migration efforts, ensuring accuracy, consistency, and completeness of critical business data. Provide expertise in best practices for ERP, CRM, and payroll system implementations, optimising system capabilities to meet business objectives. Testing Quality Assurance Develop and execute test plans, test cases, and scripts to validate system functionality and business process alignment. Facilitate User Acceptance Testing (UAT), working with stakeholders to resolve defects and issues. Ensure compliance with internal controls, data security policies, and industry best practices. Change Management Training Support change management efforts by communicating system updates, process changes, and benefits to end users. Develop training materials and conduct system training sessions for various business units. Act as a liaison between business teams and IT, ensuring smooth transition and adoption of new systems. Reporting Data Analytics Assist in designing and generating reports/dashboards using Power BI, ensuring key performance indicators (KPIs) are effectively tracked. Provide insights and recommendations based on data analytics to drive business decisions. Support ad-hoc reporting needs and system enhancements. Project Coordination Continuous Improvement Work alongside project managers to ensure timely delivery of project milestones and business requirements. Identify and mitigate risks associated with ERP, CRM, and HRMS implementations. Continuously assess system performance and propose enhancements to improve efficiency and effectiveness. Key Competencies Ability to break down complex business challenges and develop effective solutions. Ability to interact with executives, business users, and technical teams effectively. Expertise in modelling business processes using tools like Visio, Lucidchart, or BPMN. Understanding of enterprise system architectures, integrations, and cloud-based solutions. Ability to work in cross-functional teams and manage priorities effectively. Ensuring precise documentation, testing, and reporting of business requirements. Ability to navigate organisational change and drive user adoption. Preferred Experience 8+ years of experience as a Business Analyst, with at least 5 years in ERP (Oracle Fusion preferred), CRM (Salesforce), or HRMS (Darwinbox, Payroll systems) implementations. Proven experience in global enterprise system implementations in a multi-country environment.

We are seeking a talented Software Engineer to join our dynamic team. The ideal candidate will be responsible for producing infrastructure as code using PowerShell and Azure DevOps. You will be responsible for testing code prior to release to production, and performing operational tasks associated with the running of a development environment. Develop and maintain infrastructure as code using PowerShell. Utilize Azure DevOps to manage and automate deployment processes. Test and release code update to production. Work with operations teams to request and manage changes. Manage project timelines and deliverables to ensure successful implementation. Troubleshoot and optimize existing systems and processes. Who you are Bachelors degree in computer science, Software Engineering, or a related field. Proven experience in managing and administration of Windows servers Proficiency in PowerShell and Azure DevOps. Understanding of infrastructure as code principles and practices. Excellent problem-solving skills and attention to detail. Ability to work collaboratively and remotely in a team-oriented environment. Typical Skills: Experience with CI/CD pipeline, managing large Windows server environments (5000+ servers spread globally) Familiarity with cloud platforms (Azure, AWS, etc). Practical use of Grafana, Palantir Foundry for reporting information. Understanding of networking, VMware, REST APIs, ServiceNow, Active Directory. Knowledge of configuration management tools (e.g., Terraform, Ansible, Puppet). Any experience in the use of AI in test result analysis, end user help systems would be a bonus.

Responsible for new products transferring, technical improvement such as site expansion project management, SU new products transferring in, Hazard analysis of new product, material localization, new process & equipment design, installation, validation & qualification, technical improvement to support site business growth and new products commercial launch. Be in charge of new project management to ensure project meets each milestone on time with high quality and project cost within budget. Be responsible for new product technical related such as readiness of Drawing / BOM / TP, SOP / work instruction development, manufacturing data in SAP system, new products design and validation, employee technical training & qualification, etc. Timely Technical Transfer of down filling, manufacturing technology from other global plants to support meeting production & customer demand. Initiate continuous improvement projects to drive cost saving, quality improvement such as new equipment development, current process / equipment upgrading, automation, etc. Responsible for assuring compliances to all regulatory requirements no matter for project phase new products transferring in or new process / equipment development - ISO, EHS, etc. Work with PSM & quality team for raw material localization, key supplier development & maintain relationship to improve material quality standard, reduce cost & delivery lead time. As project contact window, ensure good communication within site function team, giving site, commercial and other supporting function. Evaluate CAPEX required and interaction with E&T team and OEM. Support plant - wide strategic plan programs and activities. Other assigned tasks which are required by site leader. Organizing cross functional meeting with Global team to have smooth product transfer taking all taxation/regulatory /statutory /Change Management compliances into consideration. Who You Are: Requires a B.E/M. Tech. or equivalent, preferably in Chemical /Mechanical engineering, 10-12 years ' experience in technical or manufacturing process in pharmaceutical, biotechnology/Chemical -Fine/specialty/API or comparable environment. Technical & Professional Knowledge: Rich experience in new products transferring in, project management, process technical improvement, material localization, Process equipment Design etc. communication and interpersonal skill Lean six sigma knowledge & experience, continuous improvement mindset. GMP and product design knowledge

We are seeking a skilled and motivated Team Lead - Automation to oversee the automation of processes within our Finance, Procurement, and HR functions. This role will be responsible for delivering use cases within their portfolio while also engaging in hands-on development. The Team Lead will manage a small team and serve as the primary point of contact for business stakeholders regarding delivery and automation initiatives. Delivery Management: Act as a point of contact for specific business function to deliver the identified automation use cases and performance of the use cases in production. Build and execute deliver plan for the use cases approved for the delivery in alignment with relevant stakeholder Manage capacity planning needed to deliver the automation pipeline. Collaborate with the Project managers to ensure the projects are on track. Manage delivery governances with relevant stakeholder to communicate automation program status, drive escalation and support needs. Collaborate with IT teams to ensure all IT pre-requisites are delivered on time. Technical Management Act as a Technical Lead to design automation solutions for different business problems. Provide technical assistance to developers as and when needed Perform technical governance on the deliverables of the development team. Perform hand on technical development for the critical use cases. Take care of innovations by performing proof of concepts utilizing advanced technologies like AI, ML, LLMs. Operations Management: Responsible for Incident Management, Change Management for all the live bots in scope. Responsible to manage governance and reporting for operations. Stakeholder Management: Should have excellent stakeholder management skills to understand business expectation and deliver it through multiple teams. Drive multiple initiatives with varied skilled stakeholders across different roles Who you are: Education: bachelors or masters degree in computer science. Proficiency in English (Verbal, Written) Proven experience 8-10 years of experience in developing and delivering Robotic Process Automation use cases for functions like Finance, Procurement, HR. Expertise on different RPA tools like Power Automate Desktop, Automation Anywhere/ UiPath Technical Expertise Programming languages (.Net, Java, VB, Python), Database (SQL), OCR Technologies, Excel Macros Expertise in utilizing RPA capabilities to Automate SAP Application, Web Application and Document Data extraction. Experience in managing delivery of automation use cases. Stakeholder Management Experienced in managing internal & external stakeholder effectively. Secondary Skills: Enterprise Architecture Should be well versed with enterprise architecture landscape. Experience in delivering solutions for GBS domains (Finance, Procurement, HR, Customer Experience etc)

1.Evaluation & Execution of New Products and Site transfer Products a) Detailed evaluation of the process with respect to Process Safety and Environment c) Analyzing the availability of the plant and infrastructure within the entire site. d) Mapping (Equipment selection, stoichiometry, ratios, unit operation time, utility requirement, process flow diagram, effluent load, RM consumption, yield improvement ) of the process in the available plant and then evaluation of requirements . 2 . Supporting Commercial Products : a) Identifying & executing opportunities for capacity improvement and cost reduction. b) Evaluation of the products in different plant as per market requirements. c) Preparation of Equipment equivalency for any Equipment change/ change Management. d) Active participation for troubleshooting in the plant for any process related issue. e) Coordination for developing safety data for the old Commercial products. f) Specification approval based on RA/Customer request. Who You Are: Education : B. Tech/BE /MTech in chemical Engineering strong knowledge of chemicals and unit operation equipments Working Experience : 10+ years experience in Chemical/ Pharmaceutical/life sciences , or equivalent field 5 years+ experience of Process Engineer Project (multi-function team) leading Technical & Professional Knowledge : Project management skills Analytical skills Problem solving skills Fluent in English & Good Presentation skill Good understanding of Chemical Process, risk evaluation & mitigation, Plant,Technology Transfer Procedure and GMP along with effective coordination with Cross Functions.

Manage and publish Dashboard for client invoicing process Manage Billing Operation Support for Key strategic clients Track and manage client SLA deliverables within invoicing process Tracking of client queries emails (internal external) and arrange for solutions/response within SLA Ensure timely and accurate response to ad-hoc reporting or audit request Client PO balance Management Track and resolve integration related challenges between Salesforce and NetSuite Support in projects activities Support senior leadership on ad hoc requests Key Competencies: Process oriented mindset and detail orientation B.com (H) + MBA/CMA/CA Good understanding of contracts commercial and invoicing process Ability to implement and adhere to internal controls Strong communication and collaboration skills Ability to coordinate and interact effectively with Senior management Flexible working in different time zones Pro-activeness and adhering to timelines Strong in MS excel

Job Responsibilities: Provide technical support and issue resolution for BMC Helix ITSM suite (including Incident, Change, Problem, Asset, and Knowledge Management). Troubleshoot and resolve Helix ITSM-related issues including performance, integration, access, and workflow issues. Monitor and maintain system performance, ensuring minimal downtime and optimal operation. Collaborate with internal teams and third-party vendors to resolve complex issues. Act as the first point of contact for Helix ITSM support tickets and ensure timely resolution as per SLAs. Perform root cause analysis of recurring issues and suggest preventive measures. Document technical issues and solutions for future reference in the knowledge base. Support user onboarding and provide training on Helix ITSM modules as needed. Participate in regular patching, upgrades, and system enhancements in coordination with the infrastructure team. Maintain data integrity and manage user access roles and permissions. Coordinate with the BMC support team for unresolved product issues or bug fixes. Ensure compliance with ITIL processes and service management best practices.

What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management Work closely with internal client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you To apply you need to be Professional Skill Requirements: . Single Contributor IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

At least 8 years of Travel Domain experience on product combinations of Air, Hotel, Sightseeing, Transfers, Rail, Cruises, EuroRail etc. Should have Team handling experience such as Application support, Client Support, troubleshooting or incident management. Responsible for TAT and SLA management. Will be responsible to handle the team that will be answering the first level review of the issues and concerns in the product application received via email, voice call, or instant messaging and to provide updates and completion information. To Manage and resolve problem tickets for assigned applications within designated performance metrics and in accordance with all applicable SOPs, team processes and management guidelines. Responsible to gather product enhancement requirement from Business heads and create the scoping document. Review support tickets raised to technical team to ensure that the issue is genuine and shall be raised for prioritization. Regular coordination with the Technical Support Team

Job Requirements We are seeking a qualified candidate with the following skills and experience: Strong Communication Skills : Ability to clearly and effectively communicate with team members, stakeholders, and other departments. Minimum 3 Years of Experience in User Computer Patching : Hands-on experience in deploying and managing patches for end-user systems, ensuring compliance and security. Minimum 3 Years of Experience in Server Patching : Proven expertise in patching various server environments, including planning, scheduling, and executing patch deployments with minimal downtime. Knowledge of Patching Processes : Familiarity with industry-standard patching methodologies, tools, and best practices for maintaining system integrity and security. Experience in Change Management : Understanding of change management procedures and protocols, including documentation, impact assessment, and approvals to support a controlled IT environment. Team Coordination Skills : Ability to collaborate and coordinate effectively with cross-functional teams, ensuring timely communication and resolution of issues during patching cycles.

Role & responsibilities Key Responsibilities: - Program Management: - Oversee and manage programs across Kotak Life, ensuring alignment with organizational goals. - Coordinate with the Operation Manager to drive program success and address any operational concerns. - Plan and execute programs through all phases of the program lifecycle, from initiation to closure. Coordination & Communication: - Liaise with Kotak Life teams and external partners to ensure seamless integration and communication. - Facilitate regular updates and meetings with stakeholders to provide program status and address any issues. Planning & Monitoring: - Develop comprehensive plans and monitor progress to ensure timely delivery. - Track milestones, and deliverables, and ensure resources are utilized efficiently. - Risk & Issue Management: - Identify potential risks and issues impacting the program and develop mitigation strategies. - Manage budgets and resources effectively to stay within financial and operational constraints. Change Management: Implement and manage change processes, including handling Change Advisory Board (CAB) procedures. Ensure that changes are communicated effectively and integrated into the program without disrupting progress. Corrective Actions: Identify and address any deviations from the program plan through corrective actions. Ensure that corrective measures are implemented effectively to keep the program on track.

Role & responsibilities Discovering stakeholders challenges and expectations and defining a Change Management strategy to support business transformational change programs Executing end-to-end change management programs for transformations for wide range of programs like S/4 HANA, Salesforce, Oracle, M&A, Operating model and Shared Services implementations Conducting sales and business development activities to drive business growth and leading/ supporting sales activities to achieve business goals. Leveraging social and digital technologies in change management and communications Assisting clients in developing their change capability and becoming more agile businesses Preferred candidate profile • MBA/Masters degree • 4+ years of experience in driving change management-related programs (change enablement strategy and associated interventions, change adoption organization design, digital communication and engagement, training support and business readiness) • External client facing experience in managing end to end change programs • Experience in driving behavior change, change adoption or culture change over and above standard change management strategy is a must • Techno-functional experience in the successful delivery of cloud-based Systems implementation (Office 365, SAP S4 HANA, SFDC) is a plus • Experience of sales origination and solutioning activities, with a proven track record. • Ability to articulate the business value of recommendations/plans/strategies • Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g. cloud HR, behavior change packages, immersive learning) • Ability to effectively manage stakeholders in a multi-cultural and global environment • Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage