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1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
: Argus/IVP Tester The Argus/IVP Tester is responsible for ensuring the seamless integration, accuracy, and performance of safety data management systems, particularly in relation to Oracle Argus and IVP (Intake Validation Platform). The role involves designing, executing, and maintaining test cases and scenarios that validate data migration, transformation, and interface functionality between Argus and IVP. The tester will also work closely with cross-functional teams, including developers, business analysts, and project stakeholders, to identify and resolve defects, ensure compliance with regulatory requirements, and maintain high-quality deliverables. Essential Functions: 1. Test Planning and Design o Develop and document detailed test plans, test scenarios, and scripts for Argus and IVP data migration, transformation, and interface testing. o Create validation test protocols (VTPL) and user acceptance test (UAT) plans for system changes and updates. o Collaborate with business analysts to understand functional requirements and identify testing needs. 2. Test Execution o Perform end-to-end testing of data migration between Argus and IVP, ensuring accuracy and traceability of data transformations. o Execute test cases for system functionality, data validation, and interface integration across multiple environments. o Identify, log, and track defects to resolution while maintaining detailed documentation of testing outcomes. 3. Documentation and Reporting o Author and maintain standard operating procedures (SOPs), user functional requirement specifications (UFRS), and test execution summaries. o Generate and present comprehensive test reports, including defect analysis, risk assessments, and overall test coverage metrics. 4. Regulatory and Compliance o Ensure all testing activities comply with relevant regulatory standards, such as GxP and FDA 21 CFR Part 11. o Assist in preparing system validation documentation and support audits by providing testing artifacts and evidence. 5. Collaboration and Communication o Work closely with the development and tools teams to suggest design updates and improvements for system performance and usability. o Support change management processes, including Argus configuration changes and IVP intake modifications. o Act as a liaison between project stakeholders to align expectations and deliverables. 6. Continuous Improvement o Identify opportunities to improve testing processes, tools, and methodologies for enhanced efficiency and accuracy. o Stay updated with industry best practices, tools, and regulatory changes impacting Argus/IVP testing.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Purpose As Data Steward, you are responsible for maintaining integrity, accuracy, and security of data within the IFS system. You ensure compliance with data governance policies, you support seamless data integration, and you provide data-related expertise to optimize business processes and decision-making. Responsibilities Data Integration & Management: You manage the integration of data between IFS and other systems, ensuring harmonization: Vendor data management: creation, update, blocking and unblocking and interface with legacy systems Part management: creation of master parts and residual parts on Integra Data Governance & Quality: You implement and enforce data governance policies and standards for the IFS system. You conduct regular data audits to ensure accuracy, consistency, and completeness of data. You identify, document, and resolve data quality issues. Compliance & Security: You ensure data security measures are adhered to, you work with IT and compliance teams to maintain proper data access controls and safeguards. Continuous Improvement: You propose and implement improvements to enhance data reliability and system performance. Education Bachelor s degree in Information Systems, Data Management, Computer Science, or related field. Relevant certifications in data management, governance, or ERP systems are an advantage Experience 3+ years of experience in data management or data governance roles, preferably working with IFS ERP. Experience in managing master data, metadata, and data structures in an ERP environment. Proven track record of ensuring data quality, conducting data audits, and resolving data discrepancies. Hands-on experience with implementing and managing data governance policies and processes Functional Competencies Tools and data governance Compliance Analytics and reporting Inspection, testing, commissioning and monitoring SBM Product Knowledge Third parties relation management Change Management Data Management Master Data Set-up and Interface SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group ( the Company ). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. These cookies are required to use this website and cant be turned off. Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitors device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Nashik
Work from Office
Ideas to Life Job Title: Business Analyst Location: Nashik Experience Range: 2-3 yrs We at Netwin deliver a safe, nurturing, and encouraging environment to our Netwinites. We are a bunch of chirpy, energetic people believing in work-life balance. What we can offer you is a space to explore varied technologies and quench your techie soul. Perks 5 working days, Flexible shift times, Free Bachelor accommodation. Your Responsibilities: Documenting high level and detailed requirements using elicitation techniques such as scenarios (use cases) / prototyping. Producing a project definition/project initiation document clearly defining scope and project objective. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing specifications to implement solutions. Resolving complex requirement conflicts through effective stakeholder engagement. Preparing Business Requirements Documents (BRDs), defining Project Plans, preparing User Stories, Use Cases, Flow charts, writing System Requirement Specifications and delivering Project/Status Reports. Effectively presenting options and recommendations to stakeholders. Handling the change requirements and GAP Analysis effectively. Monitoring deliverables and ensuring timely completion of projects. Candidate Profile / Skills Required: Understanding of the software product market dynamics and software development processes. Possess excellent listening, communication and customer relationship management skills. Exhibit strong leadership qualities through quick decision-making and change management & strong analytical ability. Knowledge about developing Business Use Cases and developing BRS, SRS documentation is must. Strong concepts of software engineering and process practices, quality. Internet Architectures, emerging Internet Technologies. Knowledge about Agile Scrum software development process is highly preferable. The ability to influence stakeholders and work closely with them to determine acceptable solutions. Exceptional analytical and conceptual thinking skills. Excellent planning, organizational, and time management skills. Technology Tools: Microsoft Power Point, Excel, Word. Hands on experience / knowledge of at least one Wire-framing Tool (will be an added advantage). Hands on experience / knowledge of at least one Agile Project Management Tool (will be an added advantage).
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Gurugram
Work from Office
Overview Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer - (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; what will be from what is Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that s you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to 2nd level of support for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforces Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level
Posted 1 week ago
1.0 - 2.0 years
3 Lacs
Madikeri
Work from Office
Executive - Stay Experience Location: Madikeri About Us Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As an Executive - Stay Executive , you will serve as the main point of contact for guests from arrival to departure, ensuring a smooth check-in and check-out process. You will greet guests warmly, listen carefully to understand their preferences and needs, and address any questions or requests promptly. You are responsible for quickly resolving minor issues during their stay and coordinating with team members to provide a consistently high level of service. Additionally, you will maintain clear records of guest interactions and feedback to help improve our services, all while striving to create a memorable and enjoyable experience for every guest. About You 1-2 years of experience in a hospitality or guest service role, with a focus on personalised service. Act as the main point of contact for all guest interactions. Ensure a smooth check-in and check-out process. Understand guest preferences to tailor a personalized experience. Provide clear information about villa services, amenities, and local attractions. Follow up with guests to ensure their needs are met throughout their stay. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics: what you will drive and achieve Guest Registration Efficiency OTA Guest Feedback Score Upsell Conversion Rate 3-Star Rating Percentage Guest Walkout Rate Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies - How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.
Posted 1 week ago
2.0 - 6.0 years
10 - 11 Lacs
Faridabad
Work from Office
We are seeking an experienced Business Analyst to join our dynamic team. The ideal candidate will bridge the gap between business needs and technology solutions, working closely with stakeholders to gather requirements, define business processes, and drive the development of innovative IT solutions Key Responsibilities: Collaborate with stakeholders, including clients, product managers, developers, and QA teams, to understand business needs and translate them into clear and detailed requirements. Conduct requirement-gathering sessions, interviews, workshops, and document analysis. Develop Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and Use Cases/User Stories. Analyze and map current business processes and propose improvements and automation opportunities. Serve as a liaison between technical teams and business units to ensure clarity and alignment. Participate in Agile ceremonies such as sprint planning, backlog grooming, stand-ups, and retrospectives. Conduct user acceptance testing (UAT) and ensure solutions meet the defined requirements. Assist in change management and training efforts for new IT solutions. Keep up-to-date with industry trends, tools, and techniques in business analysis and IT project management. Required Skills and Qualifications: Bachelor s degree in Computer Science, Information Systems, Business Administration, or related field. 7+ years of experience as a Business Analyst in IT or software development environments. Strong knowledge of SDLC methodologies (Agile, Scrum, Waterfall, Hybrid). Proficiency in tools like JIRA, Confluence, Microsoft Visio, Lucidchart, and Excel. Solid understanding of databases, APIs, and software architecture concepts (non-technical level). Excellent analytical, problem-solving, and critical thinking skills. Strong communication and interpersonal skills; ability to communicate effectively with both technical and non-technical stakeholders. Detail-oriented with excellent documentation skills.
Posted 1 week ago
13.0 - 20.0 years
15 - 20 Lacs
Bengaluru
Work from Office
. - Able to do Planning, job delegation, progress monitoring and control. - Train, coach and further develop staff members. - Should be able to directly interact with Client for project related discussions / queries. - Should be capable of reviewing construction documents like Cable tray layouts, hook-up diagrams etc. - Should be able to review data sheets, vendor documents related to design interface. - Supports continuous improvement and change management efforts. - Ensures policies, procedures, and processes are effectively implemented and communicated for workgroup.
Posted 1 week ago
9.0 - 13.0 years
15 - 20 Lacs
Chennai
Work from Office
Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world s leading energy companies. We design, build, manage, and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit, regardless of race, nationality, religion, gender, age, sexual orientation, marital status, or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination. The world is re-thinking its energy supply and energy security needs and planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs. This is an exciting time to join us on this journey. Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone JOB TITLE: Senior Analyst Engineering systems KEY RESPONSIBILITIES: Responsible for developing and maintaining detailed work processes for SPF. Responsible for SPF integration with other engineering systems and non-engineering systems as required as part of the development applications (Hexagon In house). Translating the Requirement Specifications into automation using the best practices defined by Hexagon and Petrofac QMS (Quality Management System). Manage the process of change management with respect to SPF application and interfaces with other applications (Hexagon In house). Rolling out new developments and implementing change management at the appropriate level. Training end users rolling out the developments as standard methodology across projects and preparing relevant QMS procedures. Develop customized workflows in SPF and maintain it. Develop adapters for in house Applications with SPF. Develop a document management system on SPF. Responsible for problem solving and troubleshooting on critical issues on SPF. Interface with our Clients JV partners to manage project delivery Delivering the engineering vision as set by Manager Provides strategic support and input into the overall engineering vision and development plan Interacting with other team members, other offices and engineering SMEs regarding Hexagon Smart products issues and requirements in terms of new or existing automation. Analyse the cases according to the QMS guidelines, resolve conflicts/issues and guide the design team. ESSENTIAL QUALIFICATION SKILLS: Bachelor of Engineering Degree from an accredited College or University and having 10+ years of experience in SPF automation role in a head office environment. Understanding of business processes from FEED to EPC and having worked in the oil and gas industry. Preference will be given to candidates who have business process know how in addition to the expertise with Hexagon tools. Knowledge of engineering activities in relation to SPF. Comprehensive programming expertise using VB 6, .NET, C# and SPF APIs to implement automation routines. Hands-on experience in SPF Schema Configuration, Hexagon SDx Projects. Handled Complex SPF Customizations, SDx and SPF configurations, SDx Web Extensibility, SDV mappings. Having Knowledge on SPF integration with 2D and 3D tools. Have thorough knowledge in SPF TEF Non-TEF publish activities, configuration, and customization. Sound knowledge in authoring domain and configurations. Ability to customise authoring / integration schemas. Able to analyse SPF development requirement develop FRS FDS. Excellent knowledge of SPF automation, project-set-up configuration and customisation. Knowledge of SPF data structure, metadata, SQL queries. Must be able to work individually and develop adapter, document management system, custom reports for SPF. Able to develop logic to integrate SPF with other Hexagon products In-house systems. Develop and maintain Corporate Standard Project Setup. Excellent interpersonal skills and teamwork ability. Ability to provide and deliver effective presentations.
Posted 1 week ago
3.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Technical Change Manager This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What youll do: The Technical Change Manager role has the responsibility to ensure requested changes and version releases of services and infrastructure into the GMS customer production/non-production environment are risk minimized, controlled and communicated. Change manager s Roles & Responsibilities: Documenting and maintaining the Change Management policy, processes and standards. Analysis of complex services, covering a diverse range of technologies and 3rd party suppliers, to ensure that proposed requests for change (RFC) are safe and fit for purpose, including a comprehensive analysis of risk, business impact & continuity, backout plans, test plans, resource requirements and availability. Challenge proposed requests for change to ensure that the change is robust and that the impact on and risk to the organisation is minimal. Manage, review, amend and close Requests for Change (RFC). Develop, implement and maintain GMS Change Management policies and procedures and ensure that the entire team members complies with the procedures. Develop and present Change Management reports as required. Establishment, ownership and chairing the Change Advisory Board (CAB). Establish, document, implement, manage and monitor the Release Management policies and processes. Develop & implement Release Management procedures. Plan and organise a range of acceptance activities to underpin the successful release of software, hardware and associated Configuration Items. Coordinate services, implement & monitor Release Plans, producing detailed timetables of events and documenting action plans. Design and implement standard change procedures for the distribution and installation of patches and other routine tasks. Communicate and manage expectations during the planning and rollout of new Releases. What you need to bring: 6+ years experience of working in an outsourced environment and supplier management against SLAs, monitoring change and release performance against service level agreements, and participating in effective working relationships to deliver continuous improvement. Experience of Change managing applications, end user devices, network infrastructure and services in an ITIL compliant environment. Experience of working in a secure environment. Experience of building strong working relationships with a variety of stakeholders. Strong customer focus. Project management experience. Good communication and negotiation skills. Positive can do attitude and flexibility of approach. Professional qualification or equivalent experience in an Information technology related subject and project management. ITILv4 Foundation qualified. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 1 week ago
2.0 - 3.0 years
30 - 35 Lacs
Chennai
Work from Office
The Manager for 24x7 Application Support is responsible for ensuring the smooth and efficient operation of mission-critical applications in a round-the-clock support environment. This role involves: Overseeing support teams to maintain high performance and morale. Managing incidents promptly to minimize downtime and impact. Ensuring service levels are consistently met or exceeded. Coordinating with various stakeholders to maintain system uptime and reliability. Proactively identifying potential issues to prevent disruptions. Continuously improving service delivery processes. Ensuring application performance aligns with business objectives. The Support Manager will work proactively to identify potential issues, improve service delivery, and ensure application performance aligns with business objectives. Key Roles and Responsibilities: Service Delivery Management Oversee the 24x7 support services for all critical business applications, ensuring high availability and timely resolution of incidents and requests. Manage and ensure adherence to service level agreements for response times, resolution times and overall service quality. Coordinate with cross-functional teams, including level 2, infrastructure and development teams, to ensure seamless application support, Incident Management Ensure timely identification and resolution of high priority incidents to minimize business disruption. Oversee incident management process, ensuring incidents are logged, tracked and escalated appropriately. Ensure a robust problem management process is in place to address recurring application issues and work with teams to implement long term solutions. Team Leadership and Support Lead and manage the 24x7 support team, ensuring they are adequately staffed and trained to handle the demands of continuous application support Provide leadership and mentoring to team members, setting performance goals and ensuring team performance aligns with organizational expectations. Foster a collaborative and supportive environment, ensuring team can effectively manage incidents and communicate with stakeholders. Continual Service Improvement Proactively identify areas for improvement in application support, implementing enhancements to processes, tools and technologies. Monitor application performance and trends to identify potential issues and ensure service continuity. Work closely with other teams to implement proactive measures that reduce incidents and improve service availability. Stakeholder Communication and Reporting Serve as a primary point of contact for key stakeholders, providing regular updates on application performance, incident resolution and service metrics. Produce regular reports on application support performance including, incident management, downtime and KPIs. Risk and Compliance Management Ensure that the application support service complies with relevant regulatory and security requirements. Monitor and address any security vulnerabilities related to the supported applications. Ensure proper backup, disaster recovery and business continuity plans are in place for all supported applications. Impact Youll Make: Qualifications: Experience 10 + years of experience in application support (Java, Linux, Kafka, PostGre based) and IT service management with at at least 2-3 years of experience in a leadership role. Proven experience managing 24x7 support environments, particularly for mission critical or enterprise level applications. Strong understanding of ITIL processes including incident management, change management and problem management Experience working on monitoring tools, ticketing tools (Splunk, BMC Remedy, JIRA). Familiarity with cloud platforms, infrastructure and applications is a plus. Skills Excellent leadership and team management abilities. Strong communication skills with ability to effectively communicate with both technical teams and business stakeholders. Ability to manage high-pressure situations and ensure swift resolution of incidents. Analytical mindset with the ability to identify trends, root causes and improvement opportunities. Ability to deliver high quality support Certifications ITIL Foundation Certification (preferred) This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Applications Support
Posted 1 week ago
7.0 - 18.0 years
10 - 11 Lacs
Chennai
Work from Office
The Build Engineer is a DevOps advocate and plays a key role within the Engineering Services Team. The Build Engineer has accountability for ensuring that development teams can build and deploy software in an iterative and efficient manner with frequent and meaningful feedback across the entire SDLC. Working across multi-platform distributed team in an Agile Development environment, the Build Engineer will be responsible for nurturing a DevOps culture and delivering the necessary tooling and automation to allow teams transition to an Agile way of working. What you will do: Implementation of Continuous Integration (CI) and Continuous Delivery (CD) through automation and integration with our developer tooling. Delivering best practices in DevSecOps including CI/CD, SCM, Security practices. Perform regular demos to key stakeholders and consumers. Be an active participant and influencer in the development community and share your knowledge and experience across the organisation. Maintain technical documentation and conduct training to Scrum teams in the use of SCM and CI/CD tooling. Engage with Scrum teams and other stakeholders to identify and prioritise gaps and include in our backlog for prioritisation and implementation. Participate in the release planning activities, roadmap and backlog grooming. Drive initiatives to improve delivery through DevOps and release on demand practices and ensure built-in quality in the SDLC. Support Release Manger and coordination of platform deployments. Assist with Change Management planning and weekly reviews. Assist with monthly OS patching coordination and validation. What you will need to have: 5+ Years of experience in DevOps and release engineering. Expert knowledge of CI/CD and associated tooling including Gitlab CI, Jenkins, Argo CD, Rundeck or similar. Expert on modern git-based Source Code Management platform(s) with expert knowledge of git branching strategies such as Git-flow. Experience with configuration management tooling including Terraform, Ansible or similar. Advanced working knowledge of secure coding practices, cybersecurity, vulnerability management, source code and artifact provenience and associated tooling including OSA/SCA, SAST, DAST. Hands-on experience with observability and monitoring of all SDLC stages. Extensive experience of build automation across the complete project life cycle, in an Agile environment. Experience of build management in a multi-platform distributed team. Experience with container and container orchestration technologies (Kubernetes). Experience working with Agile / SAFe Engages with and supports teams in problem identification and decision-making. Meticulous, with the ability to capture technical detail accurately. Excellent verbal and written communication skills to support effective communication with all stakeholders. Ability to report issues accurately and objectively. Ability to build effective stakeholder relationships up-to and including programme directors. Comfortable working to deadlines, achieving results under time pressure without compromising quality. What would be nice to have: Good to have experience in Source Code Static Analysis / Quality tools such as SonarQube. Cloud automation using Infrastructure as Code. One or more programming languages e.g., Java, Python, Shell Scripting or similar. Agile or Scaled Agile framework Certification Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 1 week ago
2.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
Tax Industry/Sector Management Level Associate & Summary . In tax regulatory at PwC, you will focus on monitoring and interpreting tax regulations and legislation. In this field, you will provide advice and guidance to clients on the impact of regulatory changes, helping businesses stay compliant with tax laws and regulations and adapt their tax strategies accordingly. Why PWC The Senior Associate will assist in the execution of compliance and ESG frameworks for clients, supporting regulatory adherence and sustainability initiatives. The role will involve implementing compliance framework, conducting compliance audits, and supporting ESG practice. The Senior Associate will work with crossfunctional teams to implement and monitor compliance and ESG initiatives. Mandatory skill sets The candidate must have a strong understanding of compliance regulations and ESG frameworks, with experience in compliance implementations and audits, ESG reporting, and regulatory filings. Strong data management, documentation, and process implementation skills are required. Preferred skill sets Familiarity with Compliance frameworks/platforms and ESG is preferred. Certifications such as CCEP Certification will be an added advantage. Years of experience required A minimum of 1 5 years of experience in the field of compliances, environment, health & safety, ESG reporting, or regulatory operations. Education qualification A bachelor s or master s degree in law, Sustainability, Compliance, or related fields. Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Law Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Client Management, Communication, Compliance and Standards, Complying With Regulations, Corporate Tax Planning, Emotional Regulation, Empathy, Financial Accounting, Inclusion, Intellectual Curiosity, Optimism, Preparing Tax Documents, Project Resource Management, Regulatory Change Management, Regulatory Compliance Consulting, Reviewing and Verifying Financial Documents, Stakeholder Engagement, Tax Accounting, Tax Compliance, Tax Documentation, Tax Research {+ 1 more} No
Posted 1 week ago
10.0 - 15.0 years
40 - 45 Lacs
Gurugram
Work from Office
The role of Process Owner for the Telecom Sourcing organization within Global Delivery Operations involves overseeing and managing various aspects of the teams processes, projects, and performance Here are some key responsibilities: Agile Process optimization and Improvement Identify opportunities for process optimization and efficiency within the Telecom Sourcing community Develop and implement strategies to streamline workflows and enhance productivity Collaborate with GPOs and stakeholders to identify process gaps and pain points, aiming to improve and simplify company delivery processes Provide support in Service Improvement Programs (SIPs) to address performance issues and track actions to resolve recurring incidents or problems Identify and implement process enhancements to increase efficiency and reduce costs in sourcing activities Contribute to the development of NewCo and participate in specific Epics Digital Transformation & Tools Identify opportunities for digitalization and automation within the team, considering constraints and feedback from team members Support the team to ensure accuracy and integrity of customer data in our systems Ensure tools and processes align with operational teams needs and effectively support their day-to-day activities Communication & Interlocks Develop a communication bridge between technical consultants and stakeholders Regularly send newsletters highlighting practice improvements and new feature development in tools Orchestrate telecom analyst, buyer and consultant to access necessary information, including up-to-date best practice documentation Prioritize customer satisfaction and ensure consultants meet internal and external expectations Provide clear and relevant reporting on targets Monitor and benchmark KPIs to drive improvement Documentation and Reporting Maintain accurate documentation of Sourcing processes Prepare and present reports on sourcing performance and project status to management and key stakeholders Over 10 years of industry and relevant experience Project management and coordination skills to effectively oversee telecom sourcing initiatives Strong understanding of telecom sourcing and procurement processes to ensure compliance and efficiency Vendor management and negotiation skills to secure optimal agreements and relationships Contract management expertise to handle agreements and legal considerations Stakeholder communication and collaboration skills to align teams and manage expectations Analytical and problem-solving abilities to address sourcing challenges and identify opportunities Risk management skills to mitigate potential issues in sourcing activities Knowledge of industry standards and compliance requirements relevant to telecom sourcing Change management skills to support process improvements and organizational transitions Leadership and team management capabilities to guide cross-functional teams and projects Excellent verbal & written communication skills in English Qualification and Certification Bachelors degree in Business, Telecommunications, or related field Professional certifications such as PMP, ITIL, SAFe Agilist, DevOps will be preferred Continuous learning through industry workshops, seminars, or courses related to telecom sourcing and procurement Global Delivery & Operations
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Job Title: Salesforce Admin Location: Chennai, Bangalore, Pune, Hyderabad Experience: 5-10 Years Job Description : 5 10 years of experience as a Salesforce Administrator. In-depth understanding of Salesforce platform functionality, including:Sales Cloud and Service Cloud etc Object relationships, formula fields, and custom metadata Profiles, permission sets, sharing rules, and role hierarchy Hands-on experience in Flow Builder, Validation Rules, and Record-Level Access. Strong experience with reports, dashboards, and report types. Proficient in data management, including de-duplication, mass updates, and data uploads. Exposure to Change Management and working with sandbox environments. Familiarity with tools such as Salesforce Inspector, Workbench, Data Loader, and VS Code (optional). Certifications :Salesforce Certified Administrator (Must) ,Salesforce Advanced Administrator (Preferred) Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities: 5 10 years of experience as a Salesforce Administrator. In-depth understanding of Salesforce platform functionality, including:Sales Cloud and Service Cloud etc Object relationships, formula fields, and custom metadata Profiles, permission sets, sharing rules, and role hierarchy Hands-on experience in Flow Builder, Validation Rules, and Record-Level Access. Strong experience with reports, dashboards, and report types. Proficient in data management, including de-duplication, mass updates, and data uploads. Exposure to Change Management and working with sandbox environments. Familiarity with tools such as Salesforce Inspector, Workbench, Data Loader, and VS Code (optional). Certifications :Salesforce Certified Administrator (Must) ,Salesforce Advanced Administrator (Preferred)
Posted 1 week ago
4.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
73114 | Operations | Professional | Allianz Technology | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: External Posting Description, External Posting Footer Job Description The Agile Master has full responsibility for coaching and facilitating the work of cross-functional Agile teams They create stable and self-organized teams with a clear and engaging direction and help to identify and resolve impediments They are accountable for successfully assessing their teamsneeds and provide a suitable Agile approach in addition to Agile consultation services to the broader organization upon request Responsibilities Acts as a servant leader Is a change agent in our environment Supports and enables the team to remove impediments (e g organizational, work-environmental or mindset-related) in order to protect the teamprogress Coaches the team in self-organization, cross-functionality and Agile methodologies Helps the team to create high-value and high-quality products Creates an open-minded working environment and inspires the team to continuously improve cooperation and collaboration not just within the team but in our organization Ensures that the agile ceremonies are taking place Facilitates agile events as requested or needed Consults the Product Owner in organizing and prioritizing the Product Backlog to maximize value [MC(S1] [SSG(T2] Leads and coaches the respective teams in their Agile adoption Collaborates with other Agile Masters Requirements Having an Agile mind-set Critical thinking generated by observation, experience, reflection, reasoning, and communication Living the four Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust Higher education degree in business administration, change management, economics, IT or comparable education Relevant work experience in Agile practices and roles, enterprise transformations, change management, and / or consultancy business Experience in different Agile and Lean approaches such as Scrum, Kanban, Extreme Programming practices or similar Experience in mentoring, coaching, collaboration, communication, facilitation, conflict management, team building
Posted 1 week ago
10.0 - 12.0 years
35 - 40 Lacs
Gandhinagar
Work from Office
Job Description JOB PURPOSE: The job holder: Ensures that Enterprise, Operational and Fraud risks across all local Business Lines and Functions are properly identified, assessed, controlled and reported in accordance with the First Abu Dhabi Bank Group s ( Group ) frameworks, policies and procedures. Ensures that all relevant local regulatory guidelines are properly adhered to. Actively contributes as a valued member of local and Group risk management initiatives. Performs a Second Line of Defense (SLOD) role, overseeing risk management activities to support sustainable growth of the local business. Maintains appropriate working relationships across all businesses and functions to ensure Enterprise, Operational and Fraud risk management activities are undertaken and completed in a timely and comprehensive manner. KEY ACCOUNTABILITIES: Risk Governance In conjunction with FAB Group Risk Management, lead and manage the comprehensive Enterprise, Operational and Fraud risk reporting framework (covering risk profile of FAB Gift City Franchise, macro risks factors, risk mitigations plans etc.) for local and Group Risk Committees. Align the local Enterprise, Operational and Fraud risk management approach to the Group s frameworks, policies, methodologies and risk appetite, and oversee its effective application. Ensure that all relevant local regulatory guidelines are properly adhered to. Perform the role of the Secretary of the Gift City Branch Risk & Compliance Committee ( GC-BRCC ) if so set up, ensure proper and timely conduct of the meetings and thereby assist the Committee in taking appropriate decisions to manage the risk profile within set appetite. Ensure that all relevant reports are prepared timely and accurately and meet local and Group requirements, policies and quality standards. Risk Appetite and Strategy Contribute to the formulation, implementation and delivery of risk strategy in line with the Bank s vision, mission, values and priorities. Ensure that performance is monitored, reported and delivered and necessary actions are taken to achieve the strategy and plans. Monitor the Risk Appetite Metrics Thresholds vs the Actuals and reporting of breaches. Assess and report the local risk profile periodically, applying the Group s approaches and taking into consideration relevant internal, external and emerging risk factors. Advise and recommend changes to business practices / control environment to bring the level of risks within agreed appetite. Validate and where appropriate, challenge Business Lines and Functions to demonstrate that risk origination and control decisions locally are properly informed and are consistent with risk appetite. Ensure that effective management response plans are in place locally to respond to extreme but plausible scenarios. Direct appropriate response to local material events and risk issues. Risk Control and Ownership Develop and maintain local risk identification, measurement and assessment capabilities which are objective and consistent with the Group s approach across Business Lines and Functions. Engage relevant stakeholders in the establishment of control parameters, standards and thresholds as appropriate. This includes ensuring the accurate and timely completion of periodic Key Risk Indicator ( KRI ) updates, Risk and Control Self-Assessment ( RCSA ) exercises and relevant ad-hoc reviews by Business Lines and Functions. Ensure that the Inherent and Residual risks are understood and agreed with Business Line / Function / Branch leadership. Review the completeness of risk identification, monitoring and control / mitigation activities across the Business Lines and Functions to identify any significant gaps, including compliance with applicable regulatory requirements for rectification. This includes the review of local policies, standard operating procedures, change management plans, outsourcing arrangements and product programs as appropriate. Ensure that the risks of processing failure are identified, assessed and controlled on an end-to-end basis, including the design of controls and systematic monitoring for control effectiveness. Ensure that material risk exposures and associated issues are appropriately reported to relevant risk management and compliance committees. Prepare CRO report / ERM dashboard for FAB Gift City Franchise in line with overall GCRO report framework and regulatory requirement. Issue and Incident Management Ensure that local Business Units and Functions appropriately record and manage control weaknesses or gaps as Issues for timely resolution. Ensure that local Business Units and Functions approporately capture and manage control breakdowns as Incidents on the Group s risk management system (Archer) in accordance with applicable Group policies and procedures. Prepare periodic Branch / regional issue and incident risk management information to facilitate Second Line of Defence oversight. Undertake trend and issue / incident-specific analyses, including fraud incident analyses where applicable, to identify any systemic concerns. Fraud Risk Provide oversight and support for investigations and reporting of fraud-related incidents or near-misses, including root-cause analyses and remedial action plans. Outsourcing Review and challenge of Outsourcing Risk Assessments. Credit Risk Roll-out Credit risk policies & procedures across all products in FAB Gift City Branch. In conjunction with Group framework, set up the Industry and Portfolio Risk Limit Framework and ensure that the limit framework is in compliance with the Group Framework. Classify NPL & PDNI as per regulatory guidelines and calculate the provisioning requirements as per the regulatory guidelines and IFRS 9 requirements. Prepare the monthly NPL schedule, PDNI Schedule and annual forecast as per the group reporting framework Monitor the Credit Exposure for FAB Gift City Branch and analysing / reporting of deviations vis-a-vis the Country, Industry and portfolio limit set Prepare the Credit Risk report in line with overall Credit Risk dashboard framework and regulatory requirement. Submission of required regulatory reports / returns covering Credit Risk. Relationship Management Maintain appropriate working relationships across all businesses and functions to ensure relevant risk management activities are undertaken and completed in a timely and comprehensive manner. Values and Risk Culture Act as a role model and drive adherence to organizational values and ethics by employees to ensure the establishment of a values-driven culture within the FAB Gift City Franchise. Champion the development of a risk culture within FAB Gift City Franchise to drive heightened awareness and understanding of prudent risk management practices. Corporate Governance SPOC Perform the role of Corporate Governance SPOC for Fab Gift Branch, India. Liaise with Corporate Governance Head Office on matters of Corporate Governance Framework Document including individual committee charters Ensure that Governance Framework and Charters are current and valid. Collate data on Committee Meetings and consolidate periodic returns to Head Office Attend Regulatory Issues on Corporate Governance Advise locally on Corporate Governance matters in co-ordination with Head Office. Job Context: Team Support and Leadership Provide direct oversight and guidance to relevant local team members to support delivery of work and personal development of these staff. Advisory and Best-Practices Provide risk advisory services across businesses and functions, including to relevant first-line risk staff. Pro-actively share insights with risk colleagues across the country, region and Group to ensure continuous improvement and adoption of best practices. FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY: Functions within the framework and boundaries of Group & Gift City Branch policies as well as overall organizational and governance frameworks. Take decisions as per relevant approved authorizations. Qualifications Degree qualification with at least 10-12 years relevant experience in corporate / institutional and / or retail banking
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Who we are About the role: Samsara Technologies India Private Limited is looking for a Sr. Business Systems Analyst. The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable. Our company is unique in that we are a truly hybrid hardware and SaaS business. This creates new challenges in both order-to-cash and procure-to-pay processes. We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs. As a Sr. Business Systems Analyst, you will be a shared owner of the vision for Samsara s Finance and systems. You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality. We are seeking a skilled Sr. Business Systems Analyst with a balanced expertise of financial systems (UiPath, Workato, Orby AI, NetSuite, Salesforce, Concur, Expensify, Avalara, Vertex, Zip). You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects, and partnership with other BSAs. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality.This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects. This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. Relocation assistance will not be provided for this role. This position requires working hours in IST time zone. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, automations and/or customization. Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions. Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed. Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed). Drive design and system configuration within NetSuite. Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting. Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users experience while delivering long-term scalability. Assist in the ongoing Automation projects, administration of NetSuite and other finance systems as part of a team effort. Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations. Support for key month/quarter-end close processes (on call). Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: Bachelors degree or comparable work experience 7+ years of relevant experience with the finance systems 5+ years of relevant experience with NetSuite. Experience with designing and supporting financial system NetSuite. Experience leading multiple Finance Systems projects & automations. Understanding of key financial business processes (Emphasis on Procure-to-Pay, Order-to-Cash, and Record-to-Report, automations in finance systems, additional modules are a plus!) An ideal candidate also has: Experience working with multiple implementations or enhancements within NetSuite. Experience working with systems that handle sensitive data and with SOX controls and change management processes Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership of a task as delegating it. Prior knowledge and experience working in sprints and following Agile methodology Able to handle ambiguity and work effectively in a fast-paced and fluid environment for a mid to enterprise-sized organization .
Posted 1 week ago
8.0 - 14.0 years
11 - 15 Lacs
Pune
Work from Office
Help build and capture new market opportunities through effective QA deployment and partnerships while ensuring strategic value to the business Identify opportunities through lean six sigma analytics and RPA to drive client efficiencies lead a team of QA Managers in meeting contractual commitments for transactional quality Managing all aspects of the projects - identifying solutioning developing and execution and ensuring the successful achievement of timelines and budgets Creating various approaches negotiating and fostering relationships with internal and external partners Developing new business approaches and technologies across departments and clients Create business cases make recommendations regarding benefits financials risks contractual requirements and the long-term sustainability of initiatives Complex change management through collaborating and influencing Skills required -Lean Six Sigma Green Belt Black Belt certification Exposure to Robotic Process Automation RPA in BPO ITES environment Business acumen and strong result orientation Excellent communication and project management skills Ability to create powerful presentations and business cases Strong stake holder and relationship management skills and dealing with senior executives Previous experience in leading continuous improvement initiatives projects Highly self-motivated proactive and eager to develop new capabilities in evolving role Qualifications Bachelors degree or Post Graduate degreeLean Six Sigma Green Belt Black Belt certification
Posted 1 week ago
3.0 - 4.0 years
5 - 6 Lacs
Bengaluru
Work from Office
About us We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil s affiliates in India ExxonMobil s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India . ExxonMobil is organizing scheduled in-person interviews at Chennai on 5th & 6th July 2025 for Business System Specialist -GRC . Work Location: Bengaluru (Last date to apply is 27th June 2025) Note: Shortlisted candidates will receive an interview invitation letter from recruiting team We are hiring SAP MM or S4 HANA sourcing and procurement - No of opening -1 SAP Business System Specialist- GRC - No of opening - 1 What role you will play in team We are looking for a skilled SAP Authorization & Security Specialist to join our team in Bangalore. The ideal candidate will have at least 3 years of hands-on experience in SAP security and authorization, with a strong understanding of SAP role/user management and GRC (Governance, Risk, and Compliance) access control. This role requires a proactive individual who can ensure secure and compliant SAP environments while supporting business needs. Job Location: Bangalore, Karnataka, India What you will do SAP Role & User Management: Design, maintain, and optimize SAP roles and profiles, including custom roles, ensuring alignment with business requirements and security best practices. GRC Access Control & Administration: Provide technical expertise in GRC modules such as Access Request Management, Access Risk Analysis, and Business Role Management. Perform GRC administration tasks and support compliance initiatives. Compliance & Audit Support: Collaborate with internal and external audit teams to ensure SOX compliance and maintain secure, auditable systems. Impact & Gap Analysis: Conduct detailed impact and gap analyses. Develop and implement corrective action plans to address security-related issues and support end-user requests. Training & Documentation: Create training materials and conduct knowledge-sharing sessions on SAP GRC and security best practices for team members. S/4HANA Security : Demonstrate working knowledge of S/4HANA, including Fiori tiles, launchpad configuration, transactional apps, and SAP Personas. Production Support: Provide day-to-day support for SAP security operations, including troubleshooting user access issues and managing change requests. Security Change Management: Evaluate and implement security changes based on evolving business requirements. Coordinate with stakeholders for functional testing and validation. Collaboration & Continuous Improvement: Work closely with cross-functional teams to resolve complex issues and drive continuous improvement in SAP security processes. About you Qualifications & Skills: Minimum 3 years of experience in SAP authorization and security Minimum 3 years of experience S4 Hana sourcing & procurement handling development, roll out or support projects. Understand standard best practices in S4 Hana procurement and well versed with processes defined within sourcing and procurement Handle Procure to Pay(P2P)ERP projects, enhancements along with EMIT responsible for working with EMIT, business line to meet go-live timeline. Strong proficiency in SAP role and user management. Hands-on experience with GRC Access Control components is highly desirable. Solid understanding of GRC concepts including SoD (Segregation of Duties) and rule sets. Experience in conducting impact/gap analysis and implementing corrective actions. Familiarity with S/4HANA security architecture and Fiori applications. Strong problem-solving, communication, and collaboration skills. Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
Posted 1 week ago
2.0 - 4.0 years
2 - 5 Lacs
Chennai
Work from Office
Job Purpose As part of the development team supporting a global Microsoft Dynamics 365 (D365) rollout, the Output Document Developer will be responsible for developing, supporting, and maintaining labels and output documents used across the programme. Working closely with the Systems Integrator (SI), this role will play a key part in the creation, testing, and implementation of new documents and labels, ensuring their accuracy, consistency, and functionality within the D365 environment. The developer will take ownership of production support and change management for these outputs, ensuring ongoing performance and reliability post go-live. Responsibilities Work collaboratively with the SI partner to design, configure, and develop output documents and label formats required by the global D365 programme. Build and maintain document and label templates using Lasernet and NiceLabel, ensuring alignment with business and localisation requirements. Support testing and validation of output documents across multiple environments, including UAT and production. Manage ongoing changes and enhancements to documents and labels based on user feedback, change requests, or evolving business needs. Provide operational support and troubleshooting for document and label-related issues in the production environment. Gain and maintain a good understanding of the underlying D365 and infrastructure setup (e.g. print services, connectors, integrations) to assist in effective issue resolution. Ensure documentation, version control, and deployment procedures are followed for all developments and updates. Collaborate with internal stakeholders, including business analysts, testers, and technical leads, to ensure successful delivery and transition of outputs into live environments. Maintain close communication with the SI and other third-party providers to align timelines, resolve defects, and ensure technical quality. Flexibility to work outside of standard business hours, including aligning with the working hours of overseas sites will be required during key project phases or deployments Essential Hands-on experience in document and label development using Lasernet, NiceLabel, or similar platforms. Experience working in or supporting ERP environments, ideally with Microsoft Dynamics 365 Finance & Operations. Understanding of document output processes and integration with ERP systems. Experience working in a collaborative, multi-vendor programme environment. Strong troubleshooting and problem-solving skills, especially across printing, formatting, and data mapping issues. Familiarity with source control and deployment processes in structured development environments. Ability to document processes and changes clearly for audit and operational continuity. Desirable Prior experience supporting global or multi-site rollouts. Basic understanding of D365 architecture and infrastructure components (e.g. print management, workflows, role-based access). Exposure to development processes (Agile, DevOps, CI/CD pipelines). Knowledge of SQL, XML, or other data formatting and scripting languages. #LI-Hybrid
Posted 1 week ago
3.0 - 5.0 years
9 - 13 Lacs
Chennai
Work from Office
The Engineering SME role is an 12 month Fixed Term Contract (FTC) Purpose of the Job: This role is responsible for supporting the delivery of Dynamics 365 and the associated engineering optimisation programme as a technical SME. The Engineering SME will work with the global sites to ensure they are aligned with best practices as part of entity readiness, and ensure they are ready to deploy D365. Key Responsibilities and Outcomes: Develop a plan to align entity sites to the D365 global blueprint in line with the overall project plan timelines. Provide knowledge transfer on D365 across all areas of Engineering for both Fin/Ops and CE solutions. Lead superusers through change management to adopt the core D365 solution. Work with local superusers and Business Analysts to define, validate, and sign off requirements/deliverables to ensure the solution meets global best practices or local needs. Hold and report upon the view of progress against solution and business readiness for Engineering tasks. Work with the cross-functional team of SMEs to ensure data quality and lead on all data migration (ETL) cycles for Engineering. Support coordination of Engineering cutover activities for Rotork sites. Support solution deployment through testing, training and go live. Process & Data: Work with global process owners, business analysts, and enterprise architects to ensure the global process changes are delivered in time for go live for each entity. Work with the data migration team to complete data profiling and mapping as part of business readiness, as well as leading on the issue resolution for each data transformation cycle across all entities Change Management/Localisations Capture: Prepare content for any workshops, taking users through the key areas of change, drawing out high-level discussions on potential changes between "as is" and "to be". Where localisations are required, work with the relevant programme teams to translate Engineering needs into system configuration requirements and provide solution testing once developed. Where changes from current ways of working need to be managed, identify, monitor, and manage any actions required to prepare for and embed the change. Support local leadership teams in leading the change. Provide on-site support to all entities to ensure readiness for the go-live of D365. Qualifications & Technical knowledge: 3 - 5 years working in engineering management roles. Proficient level of knowledge and experience of key engineering processes in business areas listed. Experience working on a deployment of D365 or similar ERP. Continuous improvement experience. Personal Specification: Comfortable working in a high-pressure environment, in an agile and dynamic way to tackle unexpected and emerging issues. Demonstrable track record, and sufficient gravitas and experience, to deliver positive, high-impact business outcomes and change. Experience managing senior internal and external stakeholders to provide information, drive decisions, and resolve issues. #LI-Hybrid
Posted 1 week ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
GRC Lead (ITSM) This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What youll do: Definition, design, implementation of end to end ITSM processes Understand the Services, Services Providers, and the Services metrics- SLAs, KPI associated with various process associated from Service management point of view Ensure various process standards and designs are created, updated on periodic basis working closely with the respective Process Owners Analysis of the IT Metrics and draw inferences and come up with Service Improvement plans to improve the performance of IT Drive meetings, interactions with the Process and Services teams and to improve the quality of services, quality of metrics data and the quality of reporting Customize the process documents to suit the customer requirements and landscape Develop/enhance an audit framework which would help auditing to the Core ITSM process to fix gaps and improve Maturity Participate in audits, Services reviews and provide inputs on improving effectiveness of ITSM process Develop SOPs, reporting standards and reporting templates as needed from time to time Work as backup if any support is needed for Incident, Problem, Change, Service Level Management Process Come up with ideas to Optimize, automate tasks/activities to bring in efficiency Independently lead/manage various drives/Activities pertaining to Service Improvements and Operational stability Establish a good working relationship with all the supporting teams and stakeholders What you need to bring: Excellent understanding and 8+ relevance Years experience of working with/implementing ITIL framework- Service Level Management, Incident Management, Problem Management, Change Management, Configuration Management, Continual Service Improvement Knowledge of international standards like ISO20000 / ISO20K At least ITIL 4 Practice Manager certified or above Strong Background of Process Design-IT and Business, Optimization, Audits and documentation Thorough understanding of the IT Metrics and ability to identify/develop KPI which can be effectively used to track IT performance Understanding of Service Design principles Good understanding of IT Applications and Infrastructure domain Ability to Objectively Analyze, Assess, Communicate, and report metrics and Analyze them to draw logical inferences and identify improvements Excellent communications skills - Written, Verbal and Presentation and Process documentation Proficiency of developing process flows using Vision, PowerPoint and reports using excel, Word and tools like SNOW Influencing, negotiation, conflict resolution Candidate should be self-driven and should be able to Lead/manage activities with minimal guidance Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Posted 1 week ago
1.0 - 3.0 years
2 - 6 Lacs
Gurugram
Work from Office
Tax Industry/Sector Management Level Associate & Summary . In tax regulatory at PwC, you will focus on monitoring and interpreting tax regulations and legislation. In this field, you will provide advice and guidance to clients on the impact of regulatory changes, helping businesses stay compliant with tax laws and regulations and adapt their tax strategies accordingly. Why PWC & Summary A career within Tax and regulatory Services, will provide you with the opportunity to help our clients leverage Contract and compliance to enhance their customer experiences, Responsibilities Compliance Tool Implementation 1. Collaborate with the compliance team to assist in the implementation of compliance tools and software. 2. Conduct user acceptance testing and provide feedback to optimize tool functionality. 3. Assist in training employees on the proper use of compliance tools and systems. b) Drafting Compliance Checklists 1. Develop and maintain compliance checklists based on applicable laws, regulations, and internal policies. 2. Collaborate with stakeholders to ensure checklists are comprehensive and up to date. 3. Review and update checklists periodically to reflect changes in laws and regulations. Mandatory skill sets Drafting Compliance Checklists 1. Develop and maintain compliance checklists based on applicable laws, regulations, and internal policies. 2. Collaborate with stakeholders to ensure checklists are comprehensive and up to date. 3. Review and update checklists periodically to reflect changes in laws and regulations. c) Compliance Audit 1. Support compliance audits by preparing documentation, organizing evidence, and ensuring compliance with audit requirements. 2. Collaborate with internal teams to gather necessary information and resolve compliance issues. 3. Assist in the development of audit reports and recommendations for corrective actions. d) Legal Research 1. Conduct comprehensive research on various legal topics, including new regulations, statutes, and case law. 2. Analyze legal information and summarize key findings to support compliance initiatives and decisionmaking. 3. Stay updated on industry trends, best practices, and changes in regulatory requirements. Preferred skill sets Experience in implementation of compliance tools, creation of compliance checklists, conducting compliance audits, and conducting legal research on various topics. The successful candidate will possess excellent analytical skills, strong research abilities, and a deep understanding of compliance principles. Years of experience required Minimum 13 yrs Education Qualification Bachelor s degree in law and/or Company Secretaryship. Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills Law Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Client Management, Communication, Compliance and Standards, Complying With Regulations, Corporate Tax Planning, Emotional Regulation, Empathy, Financial Accounting, Inclusion, Intellectual Curiosity, Optimism, Preparing Tax Documents, Project Resource Management, Regulatory Change Management, Regulatory Compliance Consulting, Reviewing and Verifying Financial Documents, Stakeholder Engagement, Tax Accounting, Tax Compliance, Tax Documentation, Tax Research {+ 1 more} No
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Description & Requirements Position Summary We are seeking a highly skilled Senior Business Systems Analyst to join our team in CSX (Customer Success and Experience). As a Business Systems Analyst, Senior on the CS Operations Team at Infor, you will play a key role in driving operational efficiency and scalability within Customer Success. Your work will directly impact customer retention, system optimization, and the effectiveness of our CS strategy. You will collaborate with cross-functional stakeholders across CSX, IT, Product, and Data teams to enhance workflows, analyze processes, and support system improvements. This role is ideal for a problem-solver passionate about customer success technology and data-driven decision-making. Essential Duties: Key Responsibilities: Optimize Workflows & Systems: Identify gaps, inefficiencies, and automation opportunities within Customer Success and technology platforms. User Acceptance Testing (UAT): Facilitate UAT to validate and optimize system changes, ensuring they align with business objectives and user expectations. Drive Best Practices: Advocate for industry-leading CS technologies, automation, and process improvements. Support Change Management: Create documentation and training materials to ensure smooth adoption of new processes and tools in partnership with CS Enablement teams. Troubleshoot & Collaborate: Identify system issues and work with technical teams to implement solutions that enhance reliability and performance. Basic Qualifications: Bachelor s degree in Business Administration, Information Systems, or a related field. 5+ years of experience in a business analyst or CS operations role, preferably in SaaS or Enterprise Software. Strong analytical and problem-solving skills, with the ability to optimize processes and increase efficiency. Experience with system documentation, workflow mapping, and business process improvement. In-depth, hands-on experience with Gainsight, Salesforce, or other CS/CRM platforms. Knowledge of Customer Success KPIs, health scoring models, and engagement strategies. Proven ability to manage cross-functional projects in a fast-paced environment. Excellent communication skills, with the ability to translate complex business needs into technical requirements. Proficiency in Excel, SQL, or other data analysis tools. Preferred Qualifications : Gainsight Associate Admin Certificate: Level 2 or higher. Knowledge of Lean, Six Sigma, or other process optimization methodologies. Experience with Agile project management tools (JIRA, ADO, etc.). Advanced data visualization skills (Tableau, Power BI, or similar tools). Experience in automation and AI-driven CS operations.
Posted 1 week ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
. Job Summary: Sr. Specialist Application/Production Support provides expertise, collaborates with stakeholders, troubleshoots issues, and adheres to company policies and compliance standards, ensuring success and excellence. We are seeking a highly skilled Oracle ARCS & EDMCS who has experience in implementation, configuration, and management of Oracle Account Reconciliation Cloud Service (ARCS) and Oracle Enterprise Data Management Cloud Service (EDMCS). Roles and Responsibilities: Oracle ARCS Functional Responsibilities: Lead configuration and deployment of Oracle ARCS, including reconciliation templates, account mappings, and rules to ensure accurate and timely financial close. Integrate ARCS with ERP systems (Oracle EBS, Fusion, SAP) using connectors or flat-file imports to streamline data flows. Customize and generate real-time reports and dashboards for reconciliation status and audit trails; conduct system and user acceptance testing (UAT). Collaborate cross-functionally with finance, accounting, and audit teams to align ARCS processes with accounting standards and resolve data anomalies. Oracle EDMCS Functional Responsibilities: Configure Oracle EDMCS environments including data models, hierarchies, and master data domains to support enterprise data management. Manage master data lifecycle, change management, version control, and impact analysis to ensure data accuracy and consistency. Facilitate seamless online data integration and synchronization between EDMCS and ERP cloud applications. Utilize Oracle Data Management tools (FDMEE, ODI, APIs) and develop automation scripts (Groovy, Python) to optimize data loading and workflow processes. Technical Skills: Expertise in setup, configuration, and administration of Oracle ARCS and EDMCS, including master data governance. Proficient with Oracle Cloud Infrastructure (OCI) and broader Oracle Cloud ecosystem. Experience integrating ERP systems (Oracle EBS, Fusion, SAP) with ARCS and EDMCS for seamless data flow. Skilled in data integration and automation using Oracle Data Integrator (ODI), FDMEE, APIs, and scripting languages such as Groovy and Python. Proficient in reporting, dashboard customization, and data analytics within ARCS and EDMCS platforms. Experienced in testing methodologies including system testing and user acceptance testing (UAT) to validate solutions. Overall Experience: 7 + years of experience performing Production Support for Mission Critical, high-performance applications. Experience in Oracle Cloud Financials, ARCS, or EDMCS certifications are advantageous. Strong understanding of ERP integrations and cloud-based financial applications. Azure Public Cloud experience is a plus. Shift timing (if any): 24X7 (Rotational basis) Location / Additional Location (if any): Hyderabad Education Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Master s degree preferred. Job ID R-71097 Date posted 06/18/2025
Posted 1 week ago
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