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2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
What can you expect in a Technology Demand Manager role with TaskUs: Think of yourself as someone who is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of client programs, site builds, data center migrations, network and firewall setup for new client system access, integration of SaaS cloud partner configurations and various other program technical functional area dependencies. This role will report directly to the Sr. Manager of Technology Demand Management and will have the responsibility of direct oversight of technical functional resources spanning from 5 25 project employees and project management of typically three (3) to four (4) projects over various project stages consecutively. Key Responsibilities: Develop detailed work plans for projects and support project team members in the creation of a formal WBS for their work. Identify project scope, timeline, budget, and success measures. Provide immediate conflict resolution and timely issue escalations. Manage and guide internal technical functional areas. Create presentations for project kick-off and closure. Conduct formal risk management activities throughout the life cycle of the project. Ensure timely resolution of all pre- and post- production issues meeting or exceeding SLA's. Prioritize production implementation & change activities. Maintain rigor around assigned projects change management. Ensure project status reporting and updating are done on time. Maintain a knowledge base of lessons learned for all assigned IT related projects. Create project documentation and conduct knowledge transfer to Technical Account Management and IT Operations. Coordinate with telecommunications service providers and/or vendors for acquisition and timely delivery of needed equipment and technical support. Required Qualifications: IT related certifications (e.g. ITIL, Scrum, PMP, SaaS Provider certifications) are not required but a plus. At least 4-5 years of experience in technical project management (Call center experience is a plus). Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel). Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance. Solid understanding of network technology: MPLS, TCP/IP, VLANs and other Data Network technologies. Proficient on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony. Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks. Excellent verbal, written, and interpersonal communication skills (Fluency in English is a must). Experience using knowledge base tools such as, but not limited to: Kustomer, Zendesk, ServiceNow. Can adapt to changing work schedules and working hours. Strong problem-solving, decision-making, and analytical skills. Can start ASAP or within 30 days. Education / Certifications: Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent. Work Location / Work Schedule / Travel: TU Chennai Office Hybrid Work Setup Night Shift IST Schedule
Posted 1 week ago
13.0 - 21.0 years
35 - 40 Lacs
Bengaluru
Work from Office
About The Role Job Role Project/Technical Lead Job Requirement & Responsibility Work closely with internal/external stakeholders to track successful program delivery. To maintain and manage platform and infrastructural needs. (Development, UAT, PT, Production) Co-ordinate with other cross functional teams to close Audit findings. (AppSec, Performance) etc. Ensure application compliance with agreed architecture and suggest appropriate changes as applicable. Identify and help team to resolve issues across applications. Skills required Industry experience (Financial Services) in the area of software development, architecture, project management with proven expertise in previous engagements. Hands on expertise on - Java, Spring Boot, Micro-services, Rest Web Services, MQ, Oracle DB, AWS. Excellent analytical and interpersonal skills. Experience in Agile Development processes, TDD,FDD etc. Previous experience in working on FInastra solutions (FCM, FCC) etc. is added advantage. Industry recognized certifications in relevant areas such as Cloud Platforms/Project Management/Agile would be preferred Educational Qualifications Computer Graduation or Engineering Experience Profile 10-14 Yrs
Posted 1 week ago
0.0 - 4.0 years
6 - 9 Lacs
Mumbai
Work from Office
About The Role Job Role : Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely solutions. Being a part of testing & maintenance team of BSG function, understanding application functionality during development stage, building test cases & executing them thoroughly. Coordinate for all stages of project development including system design, development, testing, training, roll out and post-implementation support. Monitor timely execution of assigned projects post development to ensure quality deliverables & helping in user/system maintenance post LIVE stage. Monitor system/business application performance as per agreed deliverables, service & SLAs, TAT (as agreed with Vendor) and escalate issues to IT/Business and seek timely resolution. Stakeholder communication & alignment of project status/issues via review meetings and update tracker sheets. Identify changes / enhancements required to existing systems as per user requirements, evaluate impact, prepare change specifications, obtain business user sign-offs, conduct UAT, obtain user sign-offs and implement changes in the live system. Identify the Gaps in project post GO LIVE & gather feedback from user groups for suggesting improvements as needed & conduct appropriate user training/contact programs with the help of senior team member to ensure that all users are trained to achieve high level of system usage. Risk Identification & mitigation.
Posted 1 week ago
2.0 - 6.0 years
7 - 11 Lacs
Thane
Work from Office
About The Role Grade- M4 Role- Location Credit Manager About The Role : Credit appraisal including financial analysis to understand the solvency, liquidity position and repayment capacity of the entity, preparation of appraisal notes, credit checks etc. Meeting Customer and making Site visits at factory/office/residence of the client, viewing the working capacities of the business, inventory and working environment of the business. To interact with approving authority and provide them with required information for better decision making and engaging in regular discussions to give them an independent view of the credit / economic developments. Manage and ensure timely renewal of accounts and enhancement of portfolio. To align decision making with business requirements without compromising on quality of decision making or compromising on laid down policies by engaging in regular discussions with the business teams. Job Requirements Chartered Accountant with experience of more than 1 years Good analytical skills Non Chartered Accountant with relevant experience of Credit function of at least 2-3 years Personality Traits: Strong financial Analysis Skills Analytical skills Strong communication (Written and Oral)
Posted 1 week ago
2.0 - 6.0 years
6 - 9 Lacs
Chennai
Work from Office
About The Role Evaluate and approve credit applications, ensuring compliance with bank policies and regulations . Assess the creditworthiness of individuals and businesses, considering factors like financial statements, credit history, and repayment capacity. Minimum of 2 or 3 years experience in Underwriting of Personal loans, Auto loans in Retail Loan Products . He should be M.B.A or equivalent Degree for profile with experience He should have Good analytical and interpersonal skills to Interact with customer, Colleagues to ensure achieve goals.
Posted 1 week ago
8.0 - 13.0 years
10 - 20 Lacs
Gurugram
Work from Office
We have an opening for Project Manager with Airtel International (on payroll of Intellismith) for the Gurugram location . About the company We are a HR Technology company, currently into recruitment and outsourcing. We work with many major brands across India and we have our teams based out of Delhi/NCR, Mumbai, Chennai, Bangalore and Hyderabad. In the near future, we plan to introduce a unique AI and Data Science based platform to score the probability of joining and to measure competencies via the profile and culture fitment. We are outsourcing partners for the largest private sector bank in India and we are hiring Engineers on our payrolls to work at client locations in Mumbai/Gurugram/Chennai/Kolkata. JOB DESCRIPTION Detailed JD: As leading outsourcing partners, we are hiring Project manager to work on a project for our client, which is the largest provider of telecoms and mobile money services in 14 countries spanning Sub-Saharan, Central, and Western Africa. Please find the JD below.. Responsibilities and Accountabilities: The Project & CR delivery Manager is responsible for • Determine and define project scope and objectives. • Maintain complete authority over the IT initiatives to meet business needs. • Adherence to agreed delivery SLA & KPI • Provides coaching and leadership to partner teams. • Regularly works with senior leadership/Partners to implement Change Management, Project planning, resource allocation & utilisation, Support in Steering Committee meetings and Partner SLA/KPI and Performance management. • Controls project/CR scope and risk management. • Communicate projects needs regularly and effectively to direct reports and project sponsors. • Predict resources needed to reach objectives and manage resources in an effective and efficient manner. • Develop and manage a detailed project schedule and work Plan. • Utilize industry best practices, techniques, and standards throughout entire project execution. o Competencies Change Request(CR) & Project delivery Manager must have knowledge of: • Delivery manager must have a track record of IT project implementation or IT OPERATIONS experience and a solid understanding of software development methodologies. • Delivery manager must have strong familiarity with project management tools, methodologies & best practices. He/She also need proven ability to deliver projects according to agreed scope, timeline & budget • Structured approach to work, with the ability to plan, and organize larger Projects/Programs • Business & commercial acumen and excellent stakeholder management skills are essential • Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project • Be a good team player and an effective leader who is able to motivate their delivery team • Have a deep understanding of the IT telecom business applications • Have a solid background in understanding and translating business demand to IT Solution design and applying multiple technical solutions to business problems.
Posted 1 week ago
7.0 - 12.0 years
5 - 14 Lacs
Bengaluru
Work from Office
JD: Mandatory Skills - ITIL, CSV, Process Management, Change Management, Pharma, audit, Compliance & Any certificate ITIL V3 / ITIL V4, CAPA, RCA Global Quality IT Manager Act as SME for review Quality Incidents, Change Controls, CAPA;s and procedures for IT systems. Responsible for review/Approval of stand Alone/Enterprise GxP Computerized systems validation documents, including enhancements. Responsible for review/approval of IT infrastructure qualification documents, including enhancements. Author & review CS-VMP and associated protocols & report templates. Conduct trainings in the areas of (CSV SOPs and related topics) to develop in-house capability. Support audit/assessment of suppliers of GxP IT Computerized Systems as SME. Support Audit preparation and remediation activities, as appropriate. Responsible for Monthly Reporting, as applicable. Support IT Compliance/Data Management/Data Security & Data Integrity for GxP computerized systems. Conduct Self Inspections for IT Compliance, establish CAPA to correct deficiencies and ensure closeout. Coordinate with the cross functional team to ensure timely initiation and closure of all QMS activities Viz., Incident, CC, CAPAs, as applicable. Report and escalate issues, as situation demands. Perform other duties, as assigned.
Posted 1 week ago
1.0 - 5.0 years
7 - 11 Lacs
Mumbai, Hyderabad
Work from Office
Do you get excited about solving problems that directly shape how people experience work? Are you a self-starter who thrives in ambiguity and loves working fast to find solutions to tough challenges? Do you want to join a high-performing team where everyone genuinely helps each other grow and succeed? As an HR Consultant at Thomson Reuters, youll be at the forefront of reimagining how work gets done, solving real workplace problems and creating user-friendly experiences that matter to our 26,000 colleagues worldwide. Youll drive meaningful initiatives forward, collaborating across departments to create practical solutions that enhance the daily work experience and the skills of our people so we can deliver what matters most to our customers. Your work will help our people thrive and our company succeed. No traditional HR background? No problem! We value a wide range of experiences and perspectives. What matters most is your drive to create meaningful change and make things happen. About the Role In this role as a HR Consultant, you will focus on 4 core components 1) Build Solutions & Optimize Processes Together Connect with the right people at the right times and build strong working relationships Gather input early and often to ensure solutions meet real needs. Analyze HR processes to identify bottlenecks, simplify workflows, and implement automation that reduces complexity and friction to boost productivity. Work with teams across the company to ideate, design, and improve workplace solutions 2) Smart Problem-Solving Use data and research to understand challenges fully Ask thoughtful questions to get to the root of problems Challenge "how weve always done it" thinking Apply creative thinking to develop practical recommendations 3) Deliver Results Establish meaningful metrics that track progress and impact Deliver measurable improvements against clear goals in alignment with OKRs (objectives/key results) Continuously test, learn, and refine based on data and feedback Follow through on commitments with urgency and accountability while quickly adapting to changing priorities 4) Lead Projects and Teams Manage projects from start to finish - anticipating risks and proactively surfacing opportunities Confidently leads productive, value-add meetings to move the work forward Coaches and motivates the project team by promoting agile mindsets & ways of working Cultivates a culture of continuous improvement, experimentation, innovation, and collaborative problem-solving Influences across stakeholder groups to ensure the team is working effectively and getting results. About You You could be great for this role if you have the following skills: Self-starter accountability: You take initiative and follow-through on your commitments. Project management: You confidently manage multiple projects through agile ways of working, proactively keeping the team focused on delivering results. Problem-solving: You apply critical thinking to dig deep to understand and solve for the underlying problem. Experience with design-thinking is ideal. Change Management: Youre skilled at making change stick utilizing change frameworks to develop change plans, address potential resistance proactively, and ensure adoption. Data Analysis & interpretation: You know how to manipulate data quickly & accurately, using it to inform recommendations. Process optimization: Ideally have some experience mapping, analyzing, and redesigning business processes leading to simpler and more efficient experiences Influencing: You are skilled at understanding different perspectives and articulating ideas in ways that resonate, helping others see the value in alternate options. Communication: You communicate with clarity and purpose, tailoring your message and delivery to connect effectively Adaptability: You adapt quickly to new situations and thrive in uncertain environments Interpersonal skills: You connect effectively with people at all levels to build trust. You work seamlessly across cultures and time zones. Tech savvy: You are always learning, experimenting, and applying learnings with new tools all in the spirit of working smarter to enhance your productivity and effectiveness. Team player: You make our team better by sharing ideas/learnings and creating a positive atmosphere. #LI-NG1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 week ago
1.0 - 3.0 years
12 - 16 Lacs
Bengaluru
Work from Office
As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe that you have: Preferred: Minimum of 1-3 years of experience in leading projects, managing and delivering complex change processes/products preferably in a technical environment Preferred: Strong documented leadership skills and successful track record of managing business change Experience of launching of digital products across multiple countries Proven advanced training in Project Management or equivalent Proven analytical skills and experience making decisions based on hard and soft data Experience of using a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Experience of working with iterative, agile product development and deployment teams, including key events and artefacts Extensive experience in planning of digital product rollouts Knowledge of change management processes and techniques required for rollout of digital products across countries Knowledge of project management techniques and processes, including managing and leading teams and stakeholders Knowledge of project governance processes including risk management techniques Knowledge of required roles, skills and capabilities for digital organisations Passionate about the possibilities of digital to delight and inspire countries to rapidly adopt new digital products Proven ability to set-up, manage and execute a successful rollout of digital products and deliver results in a country Your responsibilities Drive the development, provision and operation of our digital products and services in countries through the use of new and existing technology and agile delivery methods to deliver at pace. Maintain a standardised product deployment process across different product launches in the country; Collaborate closely with Central Group Digital product teams Deployment support team to perform gap assessment of products prior to launch. Ensure readiness of deployment work packages in line with standard structure and that they are updated when required within stipulated timelines. Train subsequent countries to ensure an exponential rollout of product launches going forward Responsible for assembling the relevant cross-functional participants in the Digital countries deployment team Plan manage and monitor digital initiatives/ activities required to ensure a successful launch Lead gap assessment from the countries with product teams Identifying key dependencies for countries, and ensuring country readiness for the launch Ensure work package components with technical dependencies are ready to execute for the launch by working closely with the Country Digital deployment team Inform Digital Portfolio and Deployment Leader of any issues/challenges to execution of a work package for a launch in the countries Orchestrate across relevant Product Teams to resolve major incidents in flow, keep track of status and progress and communicate the progress to affected stakeholders Transfer knowledge gained from Central Group Digital deployment support team to teams from subsequent countries Responsible for planning, managing and delivering other assigned projects e.g. IT expansion, including time, cost, scope and quality. Identify, mitigate, monitor and control risks Perform project reporting, through providing Digital Project Office Manager with key milestones updates and content for measuring and following up project quality and performance. Drive continuous improvement of project quality and performance in assigned projects Work across initiatives within Ingka Group, contributing to a successful digital product deployment that drives IKEA business results Together as a team To be the local business partner responsible for Digital, while working as a seamless part of the global Ingka Group Digital organization. Ensure IKEA Digital products and platforms are delivered with excellence to meet the needs of customers and co-workers in order to enhance the whole IKEA shopping experience. To secure effective Information Technology (IT) that supports IKEA business processes by maintaining, developing and supporting reliable, robust and efficient Digital products and platforms. Country Group Digital contributes to the growth of IKEA and improves the customer s life at home. Country Digital also works together with all functions to ensure co-workers have the Digital tools and capabilities they need to do their best work. Ensure Digital deployments are done with excellence and in coordination with Central Group Digital (Central) and all other country functions We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Posted 1 week ago
10.0 - 15.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Job Description Job ID: 285577 Date posted: 16/06/2025 Job ID: 285577 Date posted: 16/06/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have: Formal qualifications in Retail Design, Interior Design or equivalent Minimum 10 years of experience in Visual Merchandising, Store design or similar and delivering results Minimum 5 years of experience in leading and influencing co-workers Experience from retail, preferably home furnishing sector Experience in planning, driving output and measuring performance (business) Broad knowledge of trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers Deep knowledge of the Customer Decision Journey on and off line and new buying behaviour in omni channel Broad knowledge about customers living situations as well as their needs and frustrations in their everyday life at home Broad knowledge of the methods for presenting the range and service range using store media, display techniques and store layout as commercial tools Broad knowledge of how to steer the customer to right product or service for their need Broad knowledge of IKEA concept, brand objectives, values and vision Broad knowledge of Group strategies, priorities and business planning process Good knowledge of change management methods and tools as well as stakeholder management Broad knowledge of the IKEA multichannel reality and online customer behaviours Broad knowledge of operational plans and goals as well as follow up on KPIs Passionate about understanding shopping behaviours of the many people, the local Life at Home and current Home Furnishing trends Creative and conceptual thinking skills, a holistic view and eye for details Ability to understand the complexity of IKEA business and the role of Commercial as an integrated part of the business Good leadership capabilities including ability to lead peers and stakeholders while communicating in an inspirational way with an IKEA tone of voice Strong ability to communicate and share creative ideas, concepts and solutions Strong ability to create shop design solutions Ability to take a holistic view of a national organisation and identify business opportunities accordingly Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward Your responsibilities To lead the Shop Design Team, coach Shop Design co-workers to innovate inspiring and relevant range presentation in retail spaces, making the customer journey an experience and thereby contributing to positioning IKEA. To lead the building and utilise the knowledge of consumer buying behaviour in local market to meet new and future consumer demands. Lead the Shop Design team through planning, coaching and coordinating shop design activities in order to deliver to the common objectives and goals Lead and inspire the Shop Design co-workers and develop experiential shop design and range presentation to strengthen the uniqueness of the IKEA identity in the stores Encourage peers and Shop Design co-workers to improve their knowledge of customer buying behaviour, gather insights from market intelligence and translate this knowledge into creative, aesthetic and commercial solutions that exceed customer expectations Actively support in developing the country business plan and contribute to delivering the department action plan and ensure that all layout and range presentation initiatives are focused on growing the IKEA business and supporting sustained long-term profitability Act quickly to exploit commercial opportunities and understand the impact of actions on the financial results Responsible for developing shop design solutions for market specific needs and opportunities in line with local commercial priorities and common guidelines Coach shop design co-workers in stores through matrix relationship Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations Finance), People Culture) Be an active player in driving an open and sharing climate, be a role model of the IKEA values, and to contribute to the transformation of IKEA Be a country super user of planning tool and actively contribute to improving the tool in the super user network Together as a team We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Posted 1 week ago
10.0 - 15.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are seeking a highly experienced and strategic Learning Program Lead to drive complex, enterprise-wide learning and organizational development initiatives, with a strong emphasis on regulatory compliance and global stakeholder engagement. This role will serve as a critical bridge between our global subject matter experts (SMEs), enterprise stakeholders, and our offshore managed services center, ensuring seamless execution and alignment of learning programs with business objectives. Key Responsibilities: - Program Leadership: Lead the design, development, and execution of large-scale learning and organizational development programs, particularly those with regulatory or compliance implications. - AI Utilization: Leverage AI tools such as Google Gemini, Copilot agents, etc. to craft novel, individualized solutions for various audiences, to put learning in the flow or work. - Project Management: Apply advanced project management methodologies to plan, execute, and monitor learning initiatives, ensuring timely delivery, budget adherence, and measurable outcomes. - Stakeholder Management: Build and maintain strong relationships with senior stakeholders across business units and geographies to ensure alignment, buy-in, and successful program delivery. - Global Collaboration: Partner with SMEs and functional leaders across regions (including Americas, Europe, UK, and APAC) to gather insights, validate content, and ensure cultural and regulatory relevance. - Vendor Offshore Oversight: Guide and oversee the work of resources in our offshore managed services center, ensuring quality, timeliness, and alignment with strategic goals. - Change Management: Drive change management strategies to support adoption and sustainment of learning initiatives across the enterprise. - Metrics Reporting: Define success metrics, track program performance, and report outcomes to executive leadership. Qualifications: - Experience: 10+ years in learning development, organizational development, or related fields, with at least 5 years in a senior program or project leadership role. - Project Management Expertise: Demonstrated success in managing complex, cross-functional projects using formal project management frameworks. PMP, PRINCE2, or equivalent certification is highly desirable. - Global Exposure: Proven experience working in a global, matrixed organization with cross-cultural teams. - Stakeholder Savvy: Exceptional stakeholder management and communication skills, with the ability to influence at all levels. - Regulatory Knowledge: Familiarity with regulatory training requirements in industries such as finance, healthcare, or pharmaceuticals is highly desirable. - Tools: Growing experience with AI tools and agents to deliver training and development opportunities in novel ways. Proficiency in learning management systems (LMS), collaboration tools (e.g., MS Teams, SharePoint), and project tracking tools (e.g., Jira, MS Project, Monday.com). Preferred Attributes: - Clearly articulate in English preferred. - Experience managing or working with nearshore/offshore teams. - Strategic thinker with a hands-on approach to execution. Tech-forward learning architect with focus on individualized learning initiatives made possible through AI.
Posted 1 week ago
8.0 - 13.0 years
9 - 13 Lacs
Gurugram
Work from Office
Position Overview: We are seeking a highly skilled and strategic Revenue Operations Manager to lead the optimization of our sales and marketing processes, systems, and data. This role will take ownership of our Salesforce ecosystem across the full revenue funnel from lead generation to closed-won opportunities and play a pivotal role in improving go-to-market efficiency, reporting, and alignment between commercial functions. The ideal candidate will have a Salesforce Advanced Administrator certification and proven experience in revenue operations, marketing operations, or commercial systems leadership. Duties and Responsibilities: Salesforce RevOps Technology Ownership: Serve as the system owner of Salesforce, responsible for architecture, user access, customizations, and integrations across sales and marketing workflows. Evolve and maintain the Salesforce roadmap, ensuring it aligns with business strategy and user needs. Administer and optimize related platforms (e.g., Pardot, Marketing Cloud, lead routing tools, reporting layers). Manage data integrity, deduplication, and hygiene across the revenue tech stack. Revenue Process Design Improvement: Design and implement scalable, cross-functional processes covering campaign tracking, lead handoff, pipeline management, and deal progression. Partner with Sales, Marketing, and Customer Success to identify operational bottlenecks and implement improvements. Document end-to-end revenue workflows and support enablement with clear training and process guides. Performance Analytics Reporting: Build and maintain dashboards and reports in Salesforce, Power BI, and Excel to provide insights across the funnel: lead volume, conversion rates, sales velocity, and campaign ROI. Support pipeline forecasting and commercial performance reviews with reliable, accessible data. Develop attribution models and campaign tracking frameworks to assess marketing effectiveness. Commercial Support Stakeholder Alignment: Partner with leadership to define KPIs and operational goals. Lead Salesforce training and adoption programs across sales and marketing. Coordinate with external vendors (e.g., Salesforce) and manage contract renewals and license optimization. Education and Qualifications: Essential: 58 years of experience in Revenue Operations, Sales Operations, or Marketing Operations roles. Salesforce Advanced Administrator Certification (required). Strong proficiency with Salesforce reporting, automation (Flows, Process Builder), and data schema. Hands-on experience with marketing automation tools (e.g., Pardot, HubSpot, or Marketing Cloud). Advanced Excel skills; working knowledge of Power BI and SQL. Proven experience improving go-to-market processes and supporting GTM teams. Excellent communication skills able to distill complex data and workflows into simple, actionable insights. Proficiency/fluency of English language, spoken and written Preferred: Experience with Salesforce CPQ, Sales Engagement (e.g., Outreach, Salesloft), or ABM tools. Certifications in Salesforce Platform App Builder or Revenue Cloud. Exposure to lead scoring models, attribution strategies, or funnel forecasting frameworks. Competencies: Strategic Systems Thinking: Can design systems and processes that scale across business units. Business Acumen: Understands commercial levers across Sales and Marketing. Analytical Rigor: Fluent in funnel metrics, forecasting, and campaign performance reporting. Collaboration Communication: Works well across functions and clearly conveys data-driven recommendations. Process Change Management: Comfortably leads process design, rollout, documentation, and training. Attention to Detail: Maintains high-quality standards for data accuracy and reporting integrity.
Posted 1 week ago
5.0 - 10.0 years
11 - 16 Lacs
Hyderabad, Bengaluru
Work from Office
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations. The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency. About the Team Within the Customer Solution Enablement and Architecture Team, the Global Technology Solutions (GTS) - Salesforce COE is a dynamic group of highly motivated and results-driven professionals dedicated to translating ResMed s strategy into an actionable roadmap. Our mission is to: deliver value and maintain the highest standards of excellence in Salesforce implementation and utilization by promoting rigorous standardization and fostering a collaborative environment optimize business processes, enhance customer experience, and support ResMed growth through best practices, focused expertise and a culture of continuous improvement The primary role of IT Application function is to analyze, design, develop and maintain IT applications based on business requirements across all business functionalities. Key deliverables include using current programming languages, configuration and source code to develop, test, debug complex applications and provide post-production support within the agreed time, quality, performance and budget constraints. Working closely with key stakeholders, DBAs and system administration to define and document functional technical specifications and schedule. Let s talk about Responsibilities The primary objective of CRM Functional Consultants specialization within IT Applications is to: Deliver a high level of support of the productive systems for the IT Solutions belonging to their landscape Analyze business problems and deliver digital technology solutions to solve them in the application landscape scope Understand and promote Global Salesforce initiatives and Global solution approach Own delivery of solutions from initiative identification to final delivery in production and support, including functional and technical documentation, implementation, testing and change management and other IT deliverables Accountable for IT support of solutions in scope complying with Service Levels and manage escalation from business stakeholders, monitor and report on support Service Levels Providing functional technical expertise in formulating business requirements for system functional specifications. Define and document processes, procedures and data flows of business systems following best practices. Configure system settings and options. Plan, execute and document unit, integration and acceptance testing to meet business requirements. Provide support and training to users. Coordinate and lead small and medium sized IT projects application enhancements, involving multiple departments Network with contacts outside own area of expertise. Work independently, with guidance or mentorship when needed. Take initiative to recommend process improvements and demonstrate creative thinking, research and experiment new Salesforce technologies, features and functionalities and assess how they could be best used at Resmed. Communicate clearly and professionally with customers, users, peers, and all levels of management. Adhere to the processes and policies defined by ResMed Quality, Security, data privacy and IT management. Let s talk about Qualifications and Experience Critical thinking, strong and independent problem-solving skills Self-motivating - demonstrates initiative and ownership Excellent organizational and time management skills - ability to complete tasks on time Good interpersonal and communication skills and ability to interact positively with peer groups within and outside IT and management Required Skills Bachelor s degree. 5+ years of related experience (Salesforce.com, Commercial, Customer Service, B2B, B2C) Strong knowledge of SFDC best practices and configurations Exposure to core web technologies In-depth understanding of the SFDC capabilities and constraints especially in SFDC Sales and Services Cloud Good understanding of regulatory constrains applying to functional domain (quality/Medical Device Regulation, Sox, GDPR, ) Ability to manage multiple topics Ability to take initiatives and to work in a multi-cultural team Preferred Skills Good understanding of Agile development methodologies, preferable in Scrum Project Management experience Good business analytical skills Joining us is more than saying yes to making the world a healthier place. It s discovering a career that s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Posted 1 week ago
3.0 - 8.0 years
7 - 11 Lacs
Gurugram
Work from Office
Not Applicable Specialism Managed Services Management Level Senior Associate & Summary . Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Our team in Education Sector Management Consulting comprises of experienced professionals delivering forwardlooking advisory services across the spectrum, such as K12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, notfor profit organizations, foundations and edtech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Why PwCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programs and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Responsibilities Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence Communicating effectively in an organized and knowledgeable manner in written and verbal formats Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification, and feedback Identifying and addressing client needs building, maintaining, and utilizing networks of client relationships Mandatory skill sets Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management Proven experience working across strategy engagements in Education sector Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. Knowledge of latest trends and developments in the education sector Preferred skill sets Prior experience with a Big4 or consulting firm Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry Intellectual curiosity, Business judgment and maturity, including the ability to develop a big picture view Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required 3+ Years Education qualification MBA Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills GotoMarket Strategies, Market Research Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Safety Compliance, SelfAwareness, Social Impact Assessments {+ 2 more} No
Posted 1 week ago
3.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Not Applicable Specialism Managed Services Management Level Senior Associate & Summary . Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. & Summary Our team in Education Sector Management Consulting comprises of experienced professionals delivering forwardlooking advisory services across the spectrum, such as K12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, notfor profit organizations, foundations and edtech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Responsibilities Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence Communicating effectively in an organized and knowledgeable manner in written and verbal formats Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification, and feedback Identifying and addressing client needs building, maintaining, and utilizing networks of client relationships Mandatory skill sets Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management Proven experience working across strategy engagements in Education sector Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. Knowledge of latest trends and developments in the education sector Preferred skill sets Prior experience with a Big4 or consulting firm Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry Intellectual curiosity, Business judgment and maturity, including the ability to develop a big picture view Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required 3+ Years Education qualification MBA Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills Go to Market (GTM) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Safety Compliance, SelfAwareness, Social Impact Assessments {+ 2 more} No
Posted 1 week ago
4.0 - 8.0 years
11 - 15 Lacs
Pune
Work from Office
FS XSector Specialism Operations Management Level Senior Associate & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small and largescale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs. Job Overview Versatile Business Operations and Strategy Consultant with a strong background in data management, process optimization, and strategic consulting. The role requires harnessing Analytical skills and collaborative expertise to drive operational efficiency and innovative solutions. Responsibilities 1. DataDriven Strategy Development Utilize Power BI and SQL for data visualization and complex analysis to uncover insights and develop business strategies. 2. Product and Program Management Oversee project management using tools to implement workflow and digital transformations solutions. 3. Operational Efficiency Conduct automation process diagnostics Identify bottlenecks and implement process improvements for increased operational efficiency. 4. Stakeholder Collaboration Work closely with crossfunctional teams and stakeholders to align on product vision and business goals. 5. Change Management Develop and implement change management programs to ensure successful adoption of new initiatives. 6. Understand the business customization requirement & estimate the development time Mandatory Skill Sets Agentic Automation,SQL, Power BI Preferred Skill Sets Business Analysis, Analytical Thinking, Problem Solving, Decision Making, Leadership, Managerial, Time Management, Domain Knowledge Analytics with Data interprets data and turns it into information which can offer ways to improve a business Communication Good verbal communication and interpersonal skills are essential for collaborating with customers Proven track record in stakeholder engagement and client management. Years of Experience Required 4 to 8 years of experience in techno functional roles involving strategic thinking/consulting. Education Qualifications Bachelor s degree in Engineering (B.E. Hons) or related field. Masters degree Proven experience as a Business Analyst or Consultant in techrelated industries. Proficiency in SQL, Power BI, and project management tools like JIRA. Excellent communication skills and collaborative approach. Education Degrees/Field of Study required Bachelor in Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Microsoft Power Business Intelligence (BI), Structured Query Language (SQL) Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM), Continuous Process Improvement {+ 36 more} Travel Requirements Available for Work Visa Sponsorship
Posted 1 week ago
3.0 - 8.0 years
22 - 25 Lacs
Pune
Work from Office
Drive Volumes through channels of government, corporate and fleet sales Drive motivate dealer staff for corporate sales targets. Identify, Set achieve the segmentwise target for dealers Increase in Enquiry Generation through Corporate Channel Explore and create new business opportunities/ segments to expand our volume targets Ensure timely execution with end-to-end order and delivery process ownership. Participation in tender on time with both technical and commercial evaluation and proposal where applicable Business Development Opportunity - Specific focus Identify map existing upcoming key accounts/segments for incremental numbers, and customize product offerings where applicable Focus develop strategy to capture emerging segments Align policies strategies with HO + AO + Dealer Teams Engage with existing Key accounts add new accounts Customer centricity and Relationship Management Build maintain relationships with Key Accounts Work with AO (Sales + Customer Care) to address Customer Escalation within agreed timeframe Work with CX teams of dealers to evaluate CX for the specific and key accounts mapped to dealership Preferred Industries Consumer FMCG / Food Automotive Industry Education Qualification MBA; Post Graduate Dip in Mgmt General Experience Core Automotive Sales/ FMCG sales, Experience of 3- 8 years Critical Experience System Generated Core Skills Credit Management Consumer Focus Manpower Management Dealer Relationship Management Manpower Planning Market Acumen Sales Planning Capability Building System Generated Secondary Skills Capability Building Change Management Consultative Selling Statutory Compliance Designing Customer Experience Financial Management Identifying Customer Needs Market Intelligence Order Management Performance Management Product Knowledge Application Product Knowledge - Hybrid Vehicle Territory Coverage Optimization Working Capital Management
Posted 1 week ago
4.0 - 8.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Roles Responsibilities: Container Operations Management: Service/DevOps Engineer for the Global Container Services and therefore responsible for the Service management, automation and operations of the respective Container services based on the Bosch Private Cloud: Ensures stable operations of the Bosch Private Cloud with focus on the Container Services and ensuring defined service availabilities (SLA/SLO) Be responsible for all types of service management requests (Incident, Problem, Change, etc. ) and act as central interface to internal/external organizations, customer, partners Designs, setup and maintain monitoring, metrics reporting systems for fine-grained observability and actionable alerting Builds up and continuously enhance the CI/CD automation for deployment, testing, and operation of the services based on a automation first policy Performs daily operational tasks, including configurations, performance analysis, troubleshooting, backup, recovery, disaster recovery scenarios and manage data in a secure, reliable and highly available system environment Documents specifications and supports the creation of operational support manuals during the technical implementation Supports the creation and changes of software/microservices with the specified software development technologies under consideration of the software development guideline Maintains code repositories according to established version management approaches and methods in alignment with the Product and Service Manager/Product Team Actively supports the knowledge transfer and improvement of the Bosch Private Cloud/Container Team via participation in guilds/learning curriculum/other knowledge exchanges or by leading a guild Regular exchanges with customer and developers using our service offering of the Bosch Private Cloud Conduct market and IT trend research incl. evaluation of new features, services and vendors in the cloud environment aiming to continuously improve our offering and services Technical Skills: Cloud Infrastructure Management: Proficiency in managing and operating private cloud environments, specifically with a focus on container services. Experience with cloud platforms and container orchestration tools (e. g. , Kubernetes, Docker). Service Management: Knowledge of IT service management frameworks to handle incident, problem, and change management. Ability to act as a central interface for internal and external stakeholders. CI/CD Automation: Expertise in building and enhancing CI/CD pipelines for deployment, testing, and operations. Strong understanding of automation tools and practices. Operational Tasks: Proficiency in performing daily operational tasks such as configurations, performance analysis, troubleshooting, backup, recovery, and disaster recovery. Documentation and Support: Skills in documenting specifications and creating operational support manuals. Experience in supporting the creation and modification of software/microservices. Version Management: Knowledge of maintaining code repositories and version management practices. Soft Skills: Communication and Collaboration: Strong communication skills for regular exchanges with customers and developers. Ability to actively participate in knowledge transfer and improvement initiatives. Customer Focus: Ability to understand and meet customer needs and expectations. Regular interaction with customers to ensure service satisfaction. Continuous Improvement: Commitment to continuously improving services and offerings. Proactive approach to learning and adopting new technologies and practices.
Posted 1 week ago
3.0 - 7.0 years
6 - 10 Lacs
Pune
Work from Office
Join us as a Analyst : Assurance, Laws Rules and Regulations as part of Control Assurance Services at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with following as well as job-specific skillset: Provide controls assurance on processes/controls primarily covering Barclays adherence to Laws, Rules and Regulations Review adequacy of framework, processes and controls established to achieve adherence to Laws, Rules and Regulations and other operational risks Perform Design Effectiveness and Operating Effectiveness of controls to ensure that controls mitigate the linked risks. Identify, evaluate, report and escalate risks in line with Barclays risk and control frameworks, utilising relevant tools and analytical techniques. Influence and support the implementation of the Controls Assurance strategy. To be successful as a Analyst : Assurance, Laws Rules and Regulations, you should have experience with: Basic/ Essential Qualifications: Basic Minimum Educational Qualification - Post Graduate or equivalent (Chartered Accountant/ MBA/ ACCA) Preferred experience in control testing/ regulatory functions or regulatory process Experience in the application of and methodologies relating to Control Design Effectiveness Assurance and Operating Effectiveness Testing. Risk and/or Control-related qualification - formal accreditation / qualification relating to audit, risk and/or control etc. Strong project change management, analytical and organisation skills. Desirable skillsets/ good to have: Relevant academic/professional certifications (Post graduate/equivalent related to Laws applicable in banking industry across geographies) with relevant experience of 3+ Years Knowledge of the Financial Services Understanding and experience in establishing/evaluating frameworks related to identification and compliance with Laws, Rules and Regulations (LRR) applicable to Banking industry across geographies Knowledge of principal risks such as Operational risk, Market Risk etc. Experience to consolidate and process information from multiple sources to create meaningful insight and reporting for stakeholders. Proven experience of influencing Stakeholders including briefings and presentations. Analytical approach and ability to manage issues through to resolution. Strong interpersonal skills and ability to communicate effectively across a global team. Ability to successfully multitask and complete assignments with varying lead times. Self-starter. This role will be based out of Pune. Purpose of the role To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. Accountabilities Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank. Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 1 week ago
3.0 - 7.0 years
6 - 10 Lacs
Noida
Work from Office
Join us as a Analyst : Assurance, Laws Rules and Regulations as part of Control Assurance Services at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with following as well as job-specific skillset: Provide controls assurance on processes/controls primarily covering Barclays adherence to Laws, Rules and Regulations Review adequacy of framework, processes and controls established to achieve adherence to Laws, Rules and Regulations and other operational risks Perform Design Effectiveness and Operating Effectiveness of controls to ensure that controls mitigate the linked risks. Identify, evaluate, report and escalate risks in line with Barclays risk and control frameworks, utilising relevant tools and analytical techniques. Influence and support the implementation of the Controls Assurance strategy. To be successful as a Analyst : Assurance, Laws Rules and Regulations, you should have experience with: Basic/ Essential Qualifications: Basic Minimum Educational Qualification - Post Graduate or equivalent (Chartered Accountant/ MBA/ ACCA) Preferred experience in control testing/ regulatory functions or regulatory process Experience in the application of and methodologies relating to Control Design Effectiveness Assurance and Operating Effectiveness Testing. Risk and/or Control-related qualification - formal accreditation / qualification relating to audit, risk and/or control etc. Strong project change management, analytical and organisation skills. Desirable skillsets/ good to have: Relevant academic/professional certifications (Post graduate/equivalent related to Laws applicable in banking industry across geographies) with relevant experience of 3+ Years Knowledge of the Financial Services Understanding and experience in establishing/evaluating frameworks related to identification and compliance with Laws, Rules and Regulations (LRR) applicable to Banking industry across geographies Knowledge of principal risks such as Operational risk, Market Risk etc. Experience to consolidate and process information from multiple sources to create meaningful insight and reporting for stakeholders. Proven experience of influencing Stakeholders including briefings and presentations. Analytical approach and ability to manage issues through to resolution. Strong interpersonal skills and ability to communicate effectively across a global team. Ability to successfully multitask and complete assignments with varying lead times. Self-starter. This role will be based out of Noida. Purpose of the role To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. Accountabilities Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank. Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 1 week ago
10.0 - 15.0 years
25 - 30 Lacs
Pune
Work from Office
ql-editor kch-description-color"> About Dataction: Dataction is a new age services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors. At Dataction we connect every dot and reimagine every business process. Our lean, agile, and analytical approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. They help our clients make decisions that deliver immediate and measurable benefits, justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our customers. To know more about Dataction, please visit https://dataction.co Job Purpose: The successful candidate will closely work with the team from one of our esteemed client from UK, they are into global travel and event management arena with extraordinary service and proprietary, client-led technology. We are looking for a Release Manager with outstanding track record in the field of release management, software development, DevOps and IT service management. The successful candidate would be an expert in Software Release Management and can carry out all the Release management related tasks confidently. As a release manager, you are responsible for overseeing the entire release and deployment process, from planning and coordination to execution and post-release support. You should act as a coordinator between the clients and the different teams involved in the release process, ensuring that everyone is aligned and working towards the same goal. Responsibilities: While working in this exciting and challenging role alongside the team of experts: Collaborate with stakeholders on release planning, scope, and timelines. Coordinate and project manage release activities across multiple teams, including Development, DevOps, and Customer Experience. Create a release schedule encountering development cycles, testing deployment, and customer testing. Ensuring releases are executed within appropriate times and have minimum impact on customers business. Oversee the deployment of releases into customer s test and production environments, ensuring that all necessary steps are completed accurately and efficiently. Work closely with the Development, QA and Customer Experience team to ensure that releases obtain quality standards and are thoroughly tested before deployment. Ensure release documentation, procedure, and process are up to date, and accessible to relevant stakeholders. Facilitate communication and collaboration throughout the release process. Providing regular updates on status, progress, and key milestones. Address any concerns or issues raised by stakeholders to management in a timely and transparent manner. Address any issues, hotfixes, or incidents that arise during testing and deployment, working with the customer experience team for timely resolutions and minimizing impact on the customers. Identify opportunities for improvement and implement changes to enhance efficiency, reliability, and quality. Qualifications, Skills and Experience: 10+ years of relevant experience in Software Release Management. Bachelor s or Master s degree in computer science , Information Technology Engineering. Good understanding of both Manual and Automated Devops processes. Understanding of SDLC, Agile, DevOps, and CI/CD pipelines. Hands-on experience with Jenkins, GitLab CI/CD, Bamboo, Azure DevOps, or GitHub Actions . Understanding of release governance, risk management, and compliance. Familiarity with cloud platforms ( AWS, Azure, GCP ) Experience in large-scale enterprise applications and cloud-based environments. Hands-on involvement in CI/CD, DevOps, and automation . Working knowledge of incident management, problem resolution, and post-release reviews . Leading multiple release cycles and deployments across on-premise and cloud environments . Proven ability to reduce deployment risks and improve release efficiency . Experience implementing and managing ITIL-based change management and release processes . Ability to collaborate with product managers, developers, QA, and operations teams. Quick decision-making during release failures or rollbacks. Defining and improving release policies, schedules, and frameworks. Strong verbal and written communication skills to coordinate with cross-functional teams. Why should you join Dataction? Fairness, meritocracy, empowerment, and opportunity are pillars of our work culture. In addition to a competitive salary, you can look forward to: Great work-life balance through hybrid work arrangement. Company funded skill enhancement and training. Exciting reward and recognition programme. Opportunity to bond with colleagues through exciting employee engagement initiatives. Great on the job learning opportunity through involvement in new product/ ideation teams. 60 minutes with the CEO each quarter to pick his brains on any topic of your choice.
Posted 1 week ago
10.0 - 15.0 years
25 - 30 Lacs
Chennai
Work from Office
Senior Project Manager, IT - India, Chennai -Hybrid, Office-based ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well. The Role: The Senior Project Manager role in the IT PMO is responsible for the assessment and successful implementation of large complex IT and Business Change projects Responsibilities: Ensure that all projects are delivered to timelines, budget and scope. Strong delivery focus is key. Ensure that the appropriate structures, governance, roles and communication are in place and managed. Develop and update project plans, budgets and resource plans for project execution and for business case submissions. Responsible for managing and pro-actively reporting on plan, budget, scope, resources, project decisions, risks, issues and dependencies. Maintain and present project metrics to senior management. Manage the relationship and overall engagement with implementation partners and vendors, as well as all stakeholders. Provide input on overall project business value, using experience and knowledge to enable the team to achieve stated objectives, benefits and ROI. Advise on change management and adoption and assist in tracking post implementation benefits as appropriate. Manage full handover to operational support and maintenance teams. Be actively involved in process improvement activities within the Project Management group. Provide coaching, mentoring and personal development of others as required. Manage projects of all sizes (including portfolios or programmes if required), across all service lines. To succeed you will need: Bachelor s degree or local equivalent or equivalent work experience PM certification an advantage Prior relevant experience managing and successfully delivering large complex projects (including large, cross functional, geographically dispersed project teams) within a large company. Strong delivery and accountability ethos. Strong relationship management skills across all organizational levels. Ability to work with senior level stakeholders, clients, vendors and external auditors. To provide added value by challenging assumptions, being proactive, solution orientated and managing expectations. Understanding and experience in delivering organizational change as part of IT projects. Ability to quickly understand a business area and/or a problem. Experience in managing custom developed (internal and external) solutions as well as off-the-shelf or configured solutions, including dealing with challenging vendors. Experience in managing projects with multiple workstreams. Ability to manage and contribute to the creation of business cases, including vendor selection. Experience in negotiating vendor contracts. Expertise in risk management and test strategy. Excellent leadership, documentation and communication skills. Good negotiation, influencing , conflict Resolution and problem solving skills. Agile, waterfall, hybrid and other methodologies. CRO / Pharma / Regulatory (including 21 CRF Part 11, SOX) experience an advantage
Posted 1 week ago
15.0 - 20.0 years
25 - 30 Lacs
Mumbai
Work from Office
Clover Infotech is looking for a Service Delivery Manager Oracle Database Administrator with 15+ years of experience. Location Mumbai. 15+ Years Service Delivery Manager Oracle Database Administrator Job Openings Service Delivery Manager Oracle Database Administrator 15+ Years Job Summary: The Service Delivery Manager Oracle Database Administrator is responsible for the effective and efficient delivery of Oracle database services and ensuring the performance, security, and availability of critical systems. This hybrid role combines deep technical expertise in Oracle DBA functions with strong service delivery and client relationship management skills. The candidate will be responsible for managing SLAs, coordinating incidents and changes, and ensuring continuous service improvements in a fast-paced, enterprise environment. Key Responsibilities: Install, configure, and upgrade Oracle databases (including RAC, ASM, Data Guard). Monitor and tune performance to optimize database efficiency. Manage backup and recovery using RMAN, Data Pump, and other tools. Perform regular patching, health checks, and maintenance tasks. Ensure database security and manage user roles and privileges. Automate tasks using SQL, PL/SQL, Shell scripting, or other automation tools. Troubleshoot database issues and provide timely resolutions. Serve as the primary point of contact for database service delivery to internal/external clients. Ensure adherence to SLAs for performance, availability, and incident resolution. Manage and coordinate incident and problem resolution, including root cause analysis. Oversee change management processes to ensure smooth implementation of updates or upgrades. Plan for capacity, scalability, and high availability. Generate and present regular reports on database health, incidents, changes, and service metrics. Collaborate with infrastructure, application, and support teams to ensure end-to-end service quality. Qualifications & Skills: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 8 10 years of experience as an Oracle DBA in a production environment. Proficient in Oracle RAC, ASM, Data Guard. Strong knowledge of Oracle versions (12c/19c/21c). Experience with RMAN, Data Pump, and Oracle Enterprise Manager (OEM). Expertise in performance tuning and database troubleshooting. Scripting skills in SQL, PL/SQL, Shell scripting, etc. Excellent communication, leadership, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to manage multiple tasks and priorities in a dynamic environment. ITIL Foundation certification or familiarity with ITIL processes is an advantage. Apply For Job Job Features 15+ Years Apply Online A valid email address is required. United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy (Saint-Barth lemy) Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe)
Posted 1 week ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
We are committed to simplify HR processes through digital transformation and simplification. We believe in harnessing the technology to enhance the employee experience and drive organizational success. As an HR Digitization and Simplification Specialist, you will play a pivotal role in shaping our digital HR landscape and streamlining operations for maximum efficiency and effectiveness. Key Responsibilities: Digital HR Strategy Development and Implementation: Collaborate with cross-functional teams to develop and execute a comprehensive HR digitization and simplification strategy aligned with organizational goals. Identify opportunities to leverage technology for process optimization, automation, and enhanced data analytics. HR Systems Evaluation and Integration: Conduct thorough assessments of existing HR systems, tools, and platforms. Lead efforts to integrate and optimize HRIS, ATS, LMS, and other relevant software solutions. Ensure seamless data flow between systems to support unified HR operations. Process Streamlining and Standardization: Analyze current HR processes and identify areas for simplification and standardization. Develop and implement standardized workflows, ensuring consistency across the organization. Continuously monitor and refine processes to drive operational efficiency. Change Management and Training: Act as a change agent to promote a digital mindset within the HR team and across the organization. Develop and deliver training programs to upskill HR staff on new tools, systems, and processes. Compliance and Security: Ensure HR digitization efforts comply with relevant data protection laws and regulations. Implement security measures to safeguard sensitive HR information. Stakeholder Engagement and Communication: Collaborate with HR leadership to effectively communicate the benefits and progress of digitization initiatives to stakeholders. Foster a culture of transparency and open communication regarding HR digitization efforts. Degree, preferably in HR, Business, engineering or other analytical and/or technology-related fields, with high academic achievement required; advanced degree preferred Preferred: Proficiency in HR technology platforms, such as [Oracle
Posted 1 week ago
0.0 - 2.0 years
1 - 5 Lacs
Noida
Work from Office
Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: - Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues. - Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site. - Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA). - Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair. - Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance. - Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed. - Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - 5G MS Operations Readiness. - RAN Fundamentals and Change Management. - Problem management. - Business Continuity Management. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - Business Understanding. - Ericsson Customer Assurance Competence. - MS TOP. - Knowledge sharing and learning. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - Customer Complaint Resolution. - System Administration. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: Domain Support Specialist Job Stage: Job Stage 3 Primary Recruiter: Shivani Sah Hiring Manager: Priyankal Khurana
Posted 1 week ago
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