Roles and responsibilities : - Software Development: Write clean, maintainable, and efficient Python code for backend applications, APIs, data processing, or machine learning models, depending on the team's focus. - System Design: Architect complex systems and contribute to the design and development of scalable, fault-tolerant, and high-performance solutions. - Collaboration: Work closely with other developers, product managers, and stakeholders to gather requirements and deliver optimal solutions. - Code Reviews: Lead and participate in code reviews to ensure code quality, maintainability, and adherence to best practices. - Mentorship: Mentor junior developers, provide technical guidance, and support their growth within the team. - Testing: Develop unit tests, integration tests, and participate in test-driven development (TDD) practices to ensure software quality. - Continuous Improvement: Identify areas for improvement in the existing codebase and actively contribute to refactoring efforts and performance optimization. - Deployment & Maintenance: Work with DevOps teams to deploy and maintain software in production, monitor system performance, and address issues promptly. - Documentation: Write and maintain comprehensive documentation for code, processes, and system architecture. - Keep Up-to-Date: Stay current with emerging technologies, programming languages, and industry trends related to Python and software development in general. Job Requirements : - 3 6 years of working experience in Python / Perl / Angular / OTRS / OTOBO. - Machine Learning/AI: Experience with Python-based machine learning libraries such as TensorFlow, Keras, or PyTorch. - Docker and Kubernetes: Experience with containerization technologies and orchestration tools. - Microservices Architecture: Familiarity with building and maintaining microservices-based architectures. - Performance Tuning: Experience with performance optimization and debugging of large-scale Python applications. - Security: Understanding of security best practices in Python, including secure coding and handling sensitive data. Other Skill Sets : - Strong problem-solving and analytical thinking. - Excellent communication skills, both verbal and written. - Ability to work independently as well as in a collaborative team environment. - Passion for learning new technologies and improving development processes. - Strong attention to detail and commitment to delivering high-quality software.

Requirement : - 3-4 years hands-on experience on AWS, ideally SaaS in the cloud - 1-2 years of experience in working with AWS Connect, Lex Bots. - Experience developing solutions with code/scripting language must have Python experience (e.g, python, Node.js) - Experience in building, troubleshooting contact centre solutions and getting hands on. - Experience in creating and configuring AWS resources like VPC, API Gateway, CloudWatch, Athena, Glue, Cloud-Formation, EC2, Lambda, Connect, SNS, etc. - Designing highly available applications with responsibility for infrastructure robustness, including networking, communications, EC2 and storage - Application, server, and/or network security - Working knowledge of popular communications protocols and APIs such as WebRTC and SIP - Experience in working with creating Contact workflows, Routing Profile, Voice & Chat management and Callback Queue management - Good in trouble shooting, debugging and problem solving of AWS environment. - Being experience on Git source controller, and Git workflows. - Good to have knowledge on CRM integration. Skill Sets : - Being able to configure and work with Source control (like Git, bitbucket and so forth) - Have basic knowledge on Scrum and Agile and know the values of continues deployment and delivery. - Being strong in team work and willing to help teammates. - Willing to deep dive on issues in hand and come up with solutions. - Looking for continues improvement and willing to learn and try new technologies. - Being accountable and responsible and hold his/her peers accountable. - Able to read and reverse engineer existing/legacy code in timely manner. - Being able to break down complex task to smaller one.

Credible experience in C#, Asp.NET MVC, and .Net core, anywhere between 7 to 9 years Advanced proficiency in C#, ASP.NET MVC, .NET Core / .NET 6+, and .NET Framework 4.5+ Strong experience with SQL Server, including database design and with Entity Framework / EF Core and LINQ.