This role plans, designs and implements maintenance programs to optimize the availability and productivity of production site facilities and equipment. Key Missions We are hiring for a NPI Engineer based at NSEZ, Phase 2, Noida . Key roles and responsibilities include: Supervise and maintain the process parameters set in the machines during the card manufacturing operation. Responsible for performing random tests to ensure that the correct parameters are being used in production. To conduct trainings for the production operators and supervisors from time to time. Updating & documenting the modifications done during Process optimisation. Responsible for preparing Qualification release reports and conducting meetings with stakeholders from time to time. Implement the modification & standards prepared for card production. Having understanding of ISO standards, Process parameters (Cp,CPk,SPC etc). Timely submission of sample and answering queries from Sales and technical support team before sample preparation. Clean and safe work environment. Maintain and promote best practices. Meeting departmental objectives Documentation of procedures in case of new processes are added / corrective and preventive action as when required. Raise issues of process to HOD / Asst. manager so that corrective and preventive action is initiated. Collection and integrity of the data and preparation of daily and monthly report. CAPA analysis for customer concern Auto CAD know how to design Fixtures & FG Product drawing making. ERP system knowledge for raising request.
This role is responsible for defining the system integration strategy and configuring, installing and validating IDEMIAs solutions that best addresses customers requirements and optimize IDEMIAs business value. Key Missions We are hiring for Senior Integration Engineer role at Noida location. Key Responsibilities: Manage end-to-end deployment of applications across multiple environments (e.g., Dev, QA, Production). Collaborate with product and development teams to package and configure software for deployment. Troubleshoot and resolve issues during the deployment process. Ensure compliance with organizational standards and security protocols. Document deployment processes, configurations, and issue resolutions. Work with stakeholders to plan and execute application rollouts with minimal downtime. Design and implement integration workflows between applications and platforms. Collaborate with cross-functional teams to understand integration needs and challenges. Troubleshoot and resolve integration-related issues, ensuring data accuracy and consistency. Utilize APIs, web services, and middleware tools for system integration. Monitor and maintain integration performance and scalability. Create detailed documentation for integration processes and configurations. Ensure integration solutions adhere to security and compliance requirements. Qualifications: 8 to 12 Years of Experience is required. Hands-on Experience with application deployment. Knowledge of scripting languages (e.g., Bash, Python). Hands-on experience with Azure cloud platforms, Docker, Kubernetes. Excellent troubleshooting and problem-solving skills. Hands-on experience with integration platforms. Proficiency in APIs, REST, SOAP, and messaging queues.
The PMO analyst will drive integration between key business systems, develop global dashboards, and ensure accurate monitoring and reporting of R&D and RUN operations. This role will also enable operational excellence through process trainings and governance reviews This role ensures that related activities are defined and executed in the most efficient way and in line with the business strategy, quality standards and cost. Key Missions We are hiring for a PMO Analyst based at Noida. 1. Systems Integration & Reporting Automation Link Jira to EPM to generate Delivery, R&D & RUN performance reports. Integrate Salesforce Modules to improve revenue forecasting and capacity planning with internal tools Maintain Power BI EPM Jira integration and ensure report availability. 2. R&D Monitoring & Stakeholder Communication Set up and monitor R&D baselines. Build and maintain the R&D monitoring dashboard. Monitor qualitative timesheets and highlight trends. Prepare stakeholder presentations and provide inputs to product reviews. Participate in product governance reviews. 3. Global Dashboards & Governance Develop and maintain global dashboards to monitor Digital metrics for end users including the PMO Team Support governance reviews to ensure process adherence. 4. Training & Change Enablement Deliver trainings on systems & tools Provide ongoing support across all Business Lines. 5. Resource Administration & Timesheet tracking Manage resources in the timetracking system liaising with Team leaders, managers and IT Business Systems Ensure that timsheets are submitted by resources and approved by Status managers on a weekly basis Key Performance Indicators (KPIs) Successful integration of Jira, EPM, Salesforce, and Power BI (measured by report accuracy and availability). Global RUN dashboard and PMO checkpoints delivered and actively used. Timely completion of billing requests and 100% revenue-to-contract alignment. Completion of all scheduled trainings with positive participant feedback. R&D monitoring dashboards and stakeholder presentations delivered on schedule.
This role transforms requirements into software according to design, to maximize business value and customer satisfaction. Key Missions Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Designs and codes autonomously complex functions and full modules, within agreed quality, deadline and cost; asking for support of experienced peer when needed Performs code reviews and basic troubleshooting Participates in workshop with customer and external parties Coaches less experienced software developers
Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Designs and codes autonomously complex functions and full modules, within agreed quality, deadline and cost; asking for support of experienced peer when needed Performs code reviews and basic troubleshooting Participates in workshop with customer and external parties Coaches less experienced software developers Profile & Other Information Essential Technical Skills: Proven 3- 7 yrs experience in solutions based on Core Python (Primary Skill) Strong OOP concepts Knowledge of Linux platform Hands on below topics would be an added advantage: C++ PHP Working knowledge of tools like Jenkins, Testlink, SVN, JIRA Open to learn new technologies required for project Demonstrate strong work ethics by practicing Idemia s values TRUST, CURIOUS, DARING, CARING and TOGETHER
Conducts research and design methodologies according to established scientific and engineering standards and state of the art technologies Delivers new product development respecting technical, functional, cost, and timing targets Manages product regulatory approval process (in some organizations) Assists with formulating business plans and budgets for product development Analyzes quality or safety test results to ensure compliance with internal and external standards Leads as the technical reference to ensure the respect of the company standards Works on routine tasks, problems faced are not typically difficult or complex Explains facts, policies, and practices related to the job area Works under close supervision
This role transforms requirements into software according to design, to maximize business value and customer satisfaction. Key Missions Skills Required: Embedded product development. Embedded C/C++. RTOS & BareMetal application development. Microcontroller and Microprocessor development experience. Memory management and File system experience. USB, RS232, I2C, SPI, CSI Interface. Static analysis tool like SonarQube/ Coverity/LDRA. Experience in Cryptography, Symmetric (AES) and Asymmetric key algorithms (RSA). Hashing techniques. Experience in Access control devices will be an added advantage. Experience of JIRA/SVN/GIT. Experience to work in Agile Scrum model.
This role transforms requirements into software according to design, to maximize business value and customer satisfaction. You ll work with global teams to develop, deploy, and maintain integrations using the Dell Boomi platform, supporting a mix of real-time, batch, and ETL integrations between cloud and on-premise applications. You ll be key to delivering scalable, secure, and reliable solutions across our technology ecosystem. Key Missions Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Contributes to Software architecture (specification analysis, technical studies, technology assessment, etc.) Codes large and complex modules within agreed quality, deadline and cost Performs design and code reviews and assess software performance optimization Contributes and promotes the organizations technical governance Produce quotations Performs complex troubleshooting Coaches and can manage a small team of Software Development Engineers Design, develop, and maintain integrations using the Dell Boomi platform Support Application-to-Application (A2A) and Business-to-Business (B2B) integrations Work on real-time, batch, and ETL integration use cases Integrate cloud and on-premise applications and services Collaborate with cross-functional teams to deliver robust integration solutions Leverage a strong technical understanding of web services technologies including REST, SOAP, and WSDL Participate in Agile ceremonies and contribute to solution design discussions Profile & Other Information To succeed in this role, you ll need : At least 2 years of experience in A2A and B2B integrations Experience working with Microsoft Dynamics 365 Strong knowledge of EDI, APIs, XML, JSON, SQL, Groovy, and JavaScript Solid experience with web services integration (REST/SOAP/WSDL) Understanding Significant hands-on experience with Dell Boomi integration projects of cloud-to-cloud, cloud-to-on-premise, and on-premise-to-on-premise integration scenarios Dell Boomi Atmosphere Process Developer plus Good command of English with excellent communication skills Agile, creative, and responsible mindset certification is a strong asset
We are looking for a skilled Network Security Engineer with strong hands-on implementation and operational support experience in Cisco FTD, FortiGate firewalls, and Aruba switches. The role involves managing daily operations, troubleshooting, ensuring security compliance, and maintaining high network performance across global environments. Key Missions Implement, manage, and support Cisco FTD / FortiGate firewalls and Aruba switches. Perform daily troubleshooting of Cisco FTD / FortiGate IPSEC VPN & SSL VPN. Troubleshoot and resolve network-related issues on a day-to-day basis. Conduct firewall hardening to meet IT security compliance and audit requirements. Manage patching and updates for Cisco and FortiGate firewalls to mitigate vulnerabilities. Ensure ISMS 27001:2013 compliance, including daily monitoring of ISMS controls. Perform vulnerability analysis using various security tools. Monitor network devices and services using Centreon Monitoring Tool. Optimize and maintain network performance, troubleshoot outages, and schedule upgrades. Prepare and maintain technical documentation, including network diagrams and connectivity reports. Collaborate with third-party vendors and global teams for smooth operations. Prepare reports such as Major Incident Analysis, Uptime, and Bandwidth Utilization. Provide technical support to customers and on-site engineers for Cisco networks. Ensure regular backup of network devices (NMS, servers, routers, switches, etc.). Travel internationally as required
Roles and Responsibilities: Recommendation and Presentation of the product with details to the customer Development of fully functional solution for queries and roadblocks from the customers (PoC). Programming the features across platforms and languages (Windows/ Linux in Android, Dot.Net Java C#, C++ and other as required) Leading a team to handle global customers Coordinating with teams in different regions and time zones at the same time. Coordination between different Business Units and Verticals within the organization Design and develop solution according to the customer objective and requirements Resolving any software and hardware related issues and queries In depth knowledge of the complete package of Product (Software and Hardware) with the intermediate processes and working Profile & Other Information What is Expected to be done: Providing End to End solution on the Product Coding for particular feature or integrating different features to develop a solution Understanding and debugging codes from customer side or other Business Units Interacting with global customers, understanding the objectives of the project. Documenting in details of the projects with Product and Business opportunities. Willingness to take up new challenges from customer Quick Learner for the changes and advancement of technologies Technical Skills: Excellent coding and debugging skills for proprietary as well as generalized objectives Able to understand the structures of different platforms and program accordingly , Android , Dot.Net Java, Next.Js Other Object-Oriented Programming Experience in working with sequential programming languages like Android, Dot.Net Java Experience with Databases: SQL Server, Oracle, MySQL, Proven expertise in writing SQL Query, Stored Procedures, Trigger, and Function, View Experience in Developing Web Services and Applications Experience of developing tools & application using the Android & Apache Thrift software framework Experience in working across the different platforms and OS like Windows, Android, Linux Good hands on with tools like Excel, PowerPoint , Hands on experience with different IDE like Visual Studios, Eclipse, Netbeans, Android Studio etc SDK-Specific Responsibilities: Understand and integrate biometric SDKs into customer applications. Provide hands-on technical support to developers integrating with SDKs. Design and deliver sample code, integration guides, and troubleshooting documentation. Debug SDK-related issues across languages and platforms. Maintain up-to-date knowledge of SDK updates, patches, and features. Provide feedback to R&D teams to improve SDK functionality and usability.
Uses programming, scripting and database languages to write software code that meets requirements and that optimizes software performances Identifies existing software components, libraries and frameworks to reuse in the solutions Applies knowledge of software development best practices, including coding standards, secure coding, code reviews, source control management, build processes, testing, and operations Contributes to requirement (functional and non-functional) analysis and estimations Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements Builds up software structure including functions, design patterns, layers, etc. Documents and demonstrates solutions by developing code comments, layouts, diagrams and charts Designs and codes autonomously complex functions and full modules, within agreed quality, deadline and cost; asking for support of experienced peer when needed Performs code reviews and basic troubleshooting Participates in workshop with customer and external parties Coaches less experienced software developers Profile & Other Information Essential Technical Skills: Proven 3- 7 yrs experience in solutions based on Core Python (Primary Skill) Strong OOP concepts Knowledge of Linux platform Hands on below topics would be an added advantage: C++ PHP Working knowledge of tools like Jenkins, Testlink, SVN, JIRA Open to learn new technologies required for project Demonstrate strong work ethics by practicing Idemia s values TRUST, CURIOUS, DARING, CARING and TOGETHER
Manages or performs work associated with two or more of the following: Warehouse and Shipping / Despatch Operations (Warehouse, Warehouse Shipping and Receiving, Vault Issuance and Containment, Despatch, Materials Handling, etc.), Transportation and Customs Management and Procurement Ensures all work conforms to Security Standards, Operational Systems and Procedures and Regulations Ensures that production activities (Manufacturing/Service Centre) are appropriately supplied with materials in order to complete work effectively and within required service-level agreements through self-delivery or management of the activity of the functions Aims to be the champion in all areas for Health and Safety to ensure a safe working environment Holds experience and knowledge with standard concepts, practices and procedures within two or more of the relevant fields Relies on instructions, pre-established guidelines or on limited experience and judgement to plan and accomplish the functions and goals of the job Receives, unpacks, checks, and stores merchandise or materials Fills requisitions and orders Packs, crates, ships or transports products and materials Maintains maximum or minimum stock levels for specific materials Monitors order tracking system and equipment usage Processes eventually documentation under supervision, including preparing paper work for inbound or outbound shipments, and reviewing shipment documents, invoices, and packing lists, as well as maintaining inventory of shipping supplies Works under general supervision Reports typically to a supervisor or manager
We are currently looking for a senior developer role with a technical experience in Dynamics 365 F&O and AX 2009. Key Missions To develop and customize the Dynamics 365 F&O and AX 2009 features and functionalities. To support in mentoring junior and mid-level developers ensuring the quality and consistency of the codes and adherence to Dynamics 365 F&O and AX 2009 best practices and standards. To participate in design, review and analysis of business requirements and functional specifications and provide feedback and recommendations. To collaborate with other developers and consultants, architects and project managers to ensure alignment and integration of Dynamics 365 F&O and AX 2009 domain. To provide technical run support for Dynamics 365 F&O and AX 2009 systems and troubleshoot any issues or errors related to developments. To stay current with the latest platform updates, release notes, and technologies in the Dynamics 365 F&O. Profile & Other Information Knowledge of the technologies used in AX 2009, Dynamics 365 F&O, Power Platform and other relevant fields. Advanced programming skills with the ability to design, develop, customize and extend Dynamics 365 F&O and AX 2009 features and functionalities using tools such as X++, Visual Studio, C#, Javascript, ASP.NET , Power Platform Strong understanding of Dynamics 365 F&O and AX 2009 system architecture such as application stack, data entities, security framework and integration options. Outstanding ability to solve problems and collaborate with others in project teams. Experience with Microsoft Cloud solution such as Azure Devops, Azure SQL database, Azure active directory, Azure Logic Apps will be advantageous. AX 2009 and Dynamics 365 certifications will be advantageous.
This role transforms requirements into software according to design, to maximize business value and customer satisfaction. Skills Required: Embedded product development. Embedded C/C++. RTOS & BareMetal application development. Microcontroller and Microprocessor development experience. Memory management and File system experience. USB, RS232, I2C, SPI, CSI Interface. Static analysis tool like SonarQube/ Coverity/LDRA. Experience in Cryptography, Symmetric (AES) and Asymmetric key algorithms (RSA). Hashing techniques. Experience in Access control devices will be an added advantage. Experience of JIRA/SVN/GIT. Experience to work in Agile Scrum model.
To reinforce our worldwide IT support , we are hiring a Business Application Support professional focused on Microsoft D365 F&O ( Finance modules ) and Access Rights Management Within the Groups evolving Information Systems Department, you will join a multi-cultural team working on major international projects in a dynamic merger context As a key ERP support contact, you will be the primary referent for Business teams on Microsoft D365 ERP F&O and access rights management You will collaborate with IT entities and business units spanning America, Europe, and Asia Key Missions Key Responsibilities Provide support to ERP users and participate in the evolutionary and corrective maintenance of existing business applications Support various audits related to access management Build new user roles and profiles during implementation projects Manage incident tickets and requests, maintaining an up-to-date database of queries and resolutions Identify and resolve technical issues Deliver regular and customized training to key user teams within the business Maintain and update technical documents and procedures Assist with systems integrations Support ERP implementations on Microsoft D365 (Accounting) by training key users and participating in UAT tests Participate in return-of-experience analysis to develop long-term, robust solutions Collaborate with integration teams to ensure accurate end-to-end business processes Profile & Other Information Experience/skils required: 2-3 years of experience supporting Microsoft D365 F&O, with strong focus on Finance modules (accounting, O2C) Strong understanding of financial processes, including accounting, payments and procurement workflows Ability to work on complex architecture and interfaces landscape ( workflows, connection with Kyriba, e tc ) Good verbal and written communication skills Strong problem-solving abilities and an analytic mindset Fluency in English, as the role involves working with an international team
We are seeking an experienced IT Support Engineer with a strong focus on Microsoft Dynamics 365 (D365) and Access Rights Management to join our global IT team based in Noida Key Missions Key Responsibilities Provide day-to-day technical support for D365 applications Ensure proper user access rights, security roles, and permissions management Troubleshoot system, application, and access-related issues Collaborate with global IT and business teams to ensure compliance, security, and operational excellence Serve as the primary support contact for D365-related incidents, service requests, and technical escalations Manage user provisioning, role assignments, and access rights to maintain compliance with internal policies and security standards Perform regular audits and reviews of access rights to ensure proper segregation of duties (SoD) Troubleshoot and resolve application, integration, and performance issues within D365 Work closely with business stakeholders to understand requirements and configure security roles accordingly Document processes, procedures, and knowledge base articles to support global IT operations Collaborate with global IT teams (infrastructure, applications, cybersecurity) to ensure end-to-end service quality Participate in global projects, upgrades, and rollouts involving D365 Profile & Other Information Qualifications/Skills Required Bachelor s degree in Information Technology, Computer Science, or related field 3 5 years of hands-on IT support experience, with at least 2 years focused on Microsoft Dynamics 365 Strong knowledge of user access management, security roles, and permissions in D365 Familiarity with ITIL practices (incident, problem, change management) Experience working in a global IT support environment Excellent problem-solving skills and ability to work under pressure Strong communication skills in English (verbal & written) Preferred : Microsoft Dynamics 365 or Power Platform certifications Experience with Azure Active Directory and identity/access management tools Knowledge of compliance frameworks (ISO27001, GDPR, etc) Previous experience in multinational companies or the public security sector
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose In the context of the ERP migration for IPS business in India, we are looking for a Project Manager to coordinate and manage project activities locally, ensuring smooth execution of the project while collaborating with the global project team. The role will support the France-based Project Manager and act as the point of contact for Indian teams. Key Missions Key Responsibilities Provide operational support to the France-based Project Manager. Coordinate project contributors in India, including IT teams, business users, and external vendorspartners. Maintain and update project management tools: project plans, action lists, risks, deliveries, and timelines. Participate in coordination meetings with stakeholders, internal teams, and the ERP solution provider/integrator. Ensure business continuity in the absence of the Project Manager. Track project progress and escalate issues proactively to ensure timely delivery. Consolidate and validate partners labour spent on the project Profile Other Information Required Skills Experience Proven experience in project management, preferably with ERP implementation or migration projects. Strong knowledge of ERP systems (Microsoft Dynamics D365 or SAP). Understanding of ERP macro-functions and business processes (Finance, Procurement, Supply Chain, HR, etc.). Hands-on experience in ERP rollout, installation, or support. Previous experience coordinating with external vendors or consultants. Proficiency in project management tools (MS Project, JIRA, Devopsor equivalent ). Excellent communication, stakeholder management, and coordination skills. Excellent reporting and synthesis. Preferred Experience specifically with Microsoft Dynamics D365 or SAP modules. Exposure to multi-country projects and global collaboration. What We Offer Opportunity to work on a high-impact ERP migration project. Exposure to global, worldwide teams and diverse stakeholders. Collaborative and growth-oriented environment. Flexible work arrangements and work-life balance
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose We are currently looking for a senior developer role with a technical experience in Dynamics 365 FO and AX 2009. Key Missions To develop and customize the Dynamics 365 FO and AX 2009 features and functionalities. To support in mentoring junior and mid-level developers ensuring the quality and consistency of the codes and adherence to Dynamics 365 FO and AX 2009 best practices and standards. To participate in design, review and analysis of business requirements and functional specifications and provide feedback and recommendations. To collaborate with other developers and consultants, architects and project managers to ensure alignment and integration of Dynamics 365 FO and AX 2009 domain. To provide technical run support for Dynamics 365 FO and AX 2009 systems and troubleshoot any issues or errors related to developments. To stay current with the latest platform updates, release notes, and technologies in the Dynamics 365 FO. Profile Other Information Knowledge of the technologies used in AX 2009, Dynamics 365 FO, Power Platform and other relevant fields. Advanced programming skills with the ability to design, develop, customize and extend Dynamics 365 FO and AX 2009 features and functionalities using tools such as X++, Visual Studio, C#, Javascript, ASP.NET , Power Platform Strong understanding of Dynamics 365 FO and AX 2009 system architecture such as application stack, data entities, security framework and integration options. Outstanding ability to solve problems and collaborate with others in project teams. Experience with Microsoft Cloud solution such as Azure Devops, Azure SQL database, Azure active directory, Azure Logic Apps will be advantageous. AX 2009 and Dynamics 365 certifications will be advantageous.
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to. Key Missions We are hiring a Team Lead - Process Quality based at NSEZ, Noida . Roles responsibilities: Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback Ensures KPIs are established and monitored to meet the business targets Identifies opportunities to continually improve business performance supporting the continuous improvement efforts Maintains accurate and relevant reporting or documentation as required to include inspection reports and documentations, central reports, customer reports, department reports, quality documents, templates and business presentations Identifies and anticipates business risks Manages through local register, host, lead or participation in audits from internal or external organizations in the delivery of successful scheme/customer accreditations (PCI, ISO9001, CQM etc) Ensures that suitable inspections, audit and control activity is carried out by all levels of management and supervision in the delivery of business performance through use of the audit register Manages the tracking and resolution of all relevant customer complaints and non-conformances Supports the process owner in organizing cross-functional teams to investigate, identify root cause, implement and report on suitable corrective actions that will satisfy customer, third party or audit requirements Communicates effectively with customer, suppliers and other external bodies as required Supports the business to ensure teams are appropriately trained, skilled and motivated to perform to a high standard of delivery in line with quality systems and processes Owns responsibility for setting goals and objectives for team members for achievement of operational and inspection results Faces problems that are occasionally complex Ensures policies, practices and procedures are understood and followe'd by lower-level professionals, direct reports, customers and stakeholders Manages projects or processes Leads or hosts inspections, audits from external organizations and oversees the lower level quality employees in the delivery of successful scheme or customer accreditations Undertakes some people management activities with the support of a manager including coaching and reviewing the work of lower-level professionals Works independently with limited supervision Industrial Experience (desired or essential): 6 to 10 years of experience in related mass production is an advantage. Personal qualities: Problem-solving capabilities to create meaningful strategies to improve support quality. Excellent analytical and problem-solving skills with the ability to make data-driven decisions. Strong communication, leadership, and team management abilities. Knowledge of health, safety, and environmental regulations in the manufacturing industry
Leads or participates in regular reviews (with a quality focus) with relevant departments and teams (local and global) to improve business performance and consolidate customer feedback Ensures KPIs are established and monitored to meet the business targets Identifies opportunities to continually improve business performance supporting the continuous improvement efforts Maintains accurate and relevant reporting or documentation as required to include inspection reports and documenatations, central reports, customer reports, department reports, quality documents, templates and business presentations Identifies and anticipates business risks Manages through local register, host, lead or participation in audits from internal or external organisations in the delivery of successful scheme/customer accreditations (PCI, ISO9001, CQM etc) Ensures that suitable inspections, audit and control activity is carried out by all levels of management and supervision in the delivery of business performance through use of the audit register Manages the tracking and resolution of all relevant customer complaints and non-conformances Supports the process owner in organising cross-functional teams to investigate, identify root cause, implement and report on suitable corrective actions that will satisfy customer, third party or audit requirements Communicates effectively with customer, cuppliers and other external bodies as required Supports the business to ensure teams are appropriately trained, skilled and motivated to perform to a high standard of delivery in line with quality systems and processes Supports and Participates in inspection, audits, may lead some audits Applies practical knowledge of job area and Works independently with general supervision Faces problems that are typically not complex Engages in investigating, testing and identifying root cause defects or non-conformances and working to define and deliver corrective actions with the appropriate team Influences others within the job area through explanation of facts, policies and practices