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Idemia Group
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Functional Support Analyst - Microsoft D365 ( F&O)

Functional Support Analyst - Microsoft D365 ( F&O)

Idemia Group

2 - 3 years

2 - 6 Lacs

noida

Posted:3 weeks ago| Platform:

Apply

Skills Required

procurement biometrics erp application support access management accounting corrective maintenance microsoft cryptography business applications

Work Mode

Work from Office

Job Type

Full Time

Job Description

To reinforce our worldwide

IT support

, we are hiring a

Business Application Support

professional focused on Microsoft

D365

F&O (

Finance modules

) and Access Rights Management

Within the Groups evolving Information Systems Department, you will join a multi-cultural team working on major international projects in a dynamic merger context As a key ERP support contact, you will be the primary referent for Business teams on Microsoft D365 ERP F&O and access rights management You will collaborate with IT entities and business units spanning

America, Europe, and Asia

Key Missions

Key Responsibilities

Provide support to ERP users and participate in the evolutionary and corrective maintenance of existing business applications Support various audits related to access management Build new user roles and profiles during implementation projects Manage incident tickets and requests, maintaining an up-to-date database of queries and resolutions Identify and resolve technical issues Deliver regular and customized training to key user teams within the business Maintain and update technical documents and procedures Assist with systems integrations Support ERP implementations on Microsoft D365 (Accounting) by training key users and participating in UAT tests Participate in return-of-experience analysis to develop long-term, robust solutions Collaborate with integration teams to ensure accurate end-to-end business processes

Profile & Other Information

Experience/skils required:

2-3 years of experience supporting

Microsoft D365 F&O,

with strong focus on

Finance modules (accounting, O2C)

Strong understanding of financial processes, including accounting, payments and procurement workflows

Ability to work on complex architecture and interfaces landscape (

workflows, connection with Kyriba, e

tc ) Good verbal and written communication skills Strong problem-solving abilities and an analytic mindset Fluency in English, as the role involves working with an international team

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Functional Support Analyst - Microsoft D365 ( F&O)