Center Manager

Job Title

Location : Amli Gujarat

Reports To

Job Summary

1. The Centre Manager is responsible for leading all operations at the skill development centre, ensuring mobilization, enrolment, training quality, certification, and job placements are achieved in line with organizational and donor expectations.
2. This role demands strong execution skills, team leadership, community engagement, and operational oversight to achieve centre-level KPIs while aligning with territory and organizational strategies.

Key Responsibilities
Candidate Mobilization & Enrolment

• Execute mobilization strategies provided by the Territory Manager to attract the right candidates for training and job opportunities.
• Conduct local community outreach, government liaison, and stakeholder engagement to promote the centre and its programs.
• Screen and counsel candidates to ensure alignment between training offered and their career goals.
• Maintain complete and accurate enrolment records and ensure documentation compliance.

Training Delivery & Monitoring

• Oversee day-to-day training delivery, ensuring adherence to curriculum, schedules, and quality standards.
• Monitor candidate attendance, assessments, and completion of projects.
• Coordinate with trainers to address performance gaps and ensure training is industry-relevant.
• Ensure all training-related compliance and reporting requirements are met.

Certification Management

• Support certification processes in coordination with the Territory Manager and relevant bodies.
• Track candidate readiness for assessments and facilitate timely certification.

Placement & Career Support

• Build and maintain relationships with local employers to secure OJT and job opportunities.
• Organize and facilitate placement drives, interviews, and employer engagement sessions at the centre.
• Provide resume-building, interview preparation, and career counselling support.
• Track post-placement performance and maintain alumni engagement.

Centre Operations Management

• Lead and supervise centre staff including trainers, mobilizers, placement officers and support staff.
• Ensure infrastructure, assets, and systems are maintained and functional.
• Manage centre-level budgets and resource utilization as per operational guidelines.
• Serve as the key liaison between the Centre and the Territory Manager, providing regular performance updates.
• Ensure the centre is ready for internal and donor audit ensuring timely closures of audit findings.

Competencies

• Execution Focus:

  Ability to implement operational plans effectively at the centre level.

• Community Engagement:

  Strong networking skills with local stakeholders.

• Team Management:

  Ability to lead, mentor, and motivate staff.

• Problem-Solving:

  Quick to identify and resolve operational issues.

• Communication:

  Strong communication skills.

• Attention to Detail:

  Accuracy in data, reporting, and compliance.

Internal:

• Centre-level enrolment numbers.
• Training completion & certification rates.
• Placement numbers and retention.
• Donor satisfaction.
• Operational compliance
• Operational efficiency of Centre