Cash Applications Analyst

Date: 06/08/2025

TITLE OF ROLE: Cash Applications Analyst.

DEPARTMENT: AR – Cash Application

REPORTS TO (ROLE & NAME): Assistant Manager Cash Application

LOCATION: Chennai

Main Purpose Of The Role/Position Summary

Perform day to day cash application department activities - cash posting, offset, write-offs per policy, customer refunds, month end activities, reduction of unapplied / unidentified cash and query handling from both internal and external customers. Create backup and be backup for the entire team in order to improve support and customer satisfaction.

Job Responsibilities

• Responsible for include running lockbox reports, posting exceptions from lockbox report, posting manual checks, wire transfers, and ACH deposits
• Responsible for processing customer refund requests and researching customer inquiries as well as collector inquiries on historical cash postings pertaining to a customer
• Responsible for reconciling general ledger accounts pertaining to cash application
• Responsible for researching where cash received from customers is to be applied
• Performing daily offsets, write-offs, refunds and reversal as per policy and procedure
• Interact with Trimble Banks, merchant services/processors, and internal/external customers on a daily basis
• Responsible for processing credit card transactions/payments
• Performing customer account reconciliation whenever required
• Responsible for reclassification of NON – AR and other Misc-Receipts received
• Ensure unapplied and unidentified cash are followed up with Collectors, in-country Finance Team and Bank for closure before month end
• Perform month end activities within the agreed timeline
• Responsible for highlighting any process deviations or IT issues – able to work IT team for any ERP issues and also for any upgrade of ERP systems.
  

Graduated/Degree Required

Qualifications & Experience:

Excellent Interpersonal And Communication Skills

0-2 years of experience

Specific Skills Required

• Process-oriented with high attention to detail
• Basic knowledge of computer – MS office (Excel, PPT , Word and Google docs)
• Excellent written and verbal communication skills
• Problem solving and analytical skills
  

Internal

Relationships required to build within this role:

• Credit & Collections
• Dealer Claims
• Order Administration
• Banks
• Treasury and finance
• Internal and external audit
• Information Systems (IS)
• Product managers
• Business Division and Sector controllers
• Dealer Channel Sales / Customer Managers
• Sales managers
• General Managers
  

External

• Customers/Resellers
  

General abilities and skills expected to be learned and mastered in this role:

• Must possess a strong understanding of the generally accepted accounting standards
• Should have an attention to detail and analytical approach
• Understand workflow of entire cash application lifecycle
• General understanding of:
• Cash posting – Wire, Lockbox and Credit Card payments
• Processing offsets, write-offs, refunds and reversals
• Reduction of unapplied and unidentified items
• Customer account, AR to Bank and AR to GL reconciliations
• Month close activities
• Payment query handling
• Schedule time to do self-audits and review cash application team activities
• Should be open and flexible to changes – internal activities and shift timings based on business requirement
• Responsible to build long term customer relationships with customers critical to the business
• Demonstrated basic documentation and training skills