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43 Job openings at Trimble Applanix
About Trimble Applanix

Applanix, a subsidiary of Trimble, specializes in advanced positioning and orientation technology to enable robust and accurate data collection for surveying, mapping, and other applications.

Development and Operations Engineer

Chennai

5 - 10 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

L1 Roles and Responsibilities: Assist in implementing security controls for cloud systems (AWS & Azure). Document implementations through technical documentation and run-books. Support configuring and managing security and compliance solutions using cloud-native security services (AWS & Azure) Help build, deploy, and manage production security tools and controls Assist in creating and executing patch management plans for Windows, Linux, and applications. Support the development and deployment of backup strategies using AWS and Azure Backup. Assist in organizing and executing disaster recovery drills and tests. Collaborate closely with security leadership, compliance, engineering, and IT teams to execute security strategies for cloud objectives. Assist in the setup, configuration, and maintenance of CI/CD pipelines. Support cloud security operations, including security alerts, incidents, change control, and reporting, aligning with SOC activities. Candidate Requirements: 2+ years of experience in cloud security and DevOps, ideally with AWS and MS Azure. Basic understanding of security principles and cloud infrastructure. Experience with AWS SSM documents, Azure update management, and automation is a plus. Good knowledge of Python, Ansible, or other scripting languages. Strong problem-solving skills and attention to detail. Ability to work collaboratively in a team environment.

Lead Site Reliablity Engineer

Chennai

2 - 7 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Reporting to: Sr Manager, Availability Management Office Location: Chennai, India Flexible Working: Hybrid (Part Office/Part Home) Cloud Site Reliability Engineer Responsibilities On-board internal customers to our 24x7 Applications Support and Enterprise Status Page services Be involved with creating an SRE culture globally by defining monitoring strategies and best practices at the organization. Monitor application performance and have the ability to provide recommendations on increasing the observability of applications and platforms. Play an important role in the Continual Service Improvement process, identifying and driving improvement Be instrumental to developing standards, guides to assist the business in maximizing their use of common tools . Participate in code peer reviews and enforce quality gates to ensure best practices are followed. Apply automation to tasks which would benefit from this. Automating repetitive tasks and deploying monitors via code are core examples. Document knowledge gained from engagements in the forms of runbooks and other information critical to incident response. Exploring and applying Artificial Intelligence to enhance operational processes/procedures Should-Haves - Skills & Experience Strong skills with modern monitoring tools and demonstrable knowledge of APM, RUM and/or synthetic testing. Experience working with observability tools such as Datadog, NewRelic, Splunk, CloudWatch, AzureMonitor Experience with the OpenTelemetry (OTEL) Standard Working knowledge of at least one programming language, such as Python, JavaScript (NodeJS, etc), Golang or others. Strong experience with IaC tools, such as Terraform and Cloudformation. Experience with cloud environments, especially AWS and/or Azure. Good customer interaction skills and able to understand their needs and expectations. Strength in conviction, able to encourage adoption to a wide audience but comfortable with mandating where necessary Experience with code quality tools, such as SonarQube. Knowledge on code linters tools of various programming languages. Experience with CI/CD tools. Such as Bamboo, Jenkins, Azure DevOps, Github actions. ITIL experience with basic understanding on incident management, problem management and change management. Nice-to-Haves - Skills & Experience Any cloud certification ITIL certifications Experience with ITSM tools Experience using On-Call Management Tooling No travel required

Human Resources Professional

Chennai

2 - 6 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Location : Chennai Job Type : Full-Time Team : People Experience (PX) Reports To : Manager - People Operations(APAC) Work Arrangement: This is a fully on-site role, requiring presence in the office five days a week. Job Summary: As a HR Analyst , you will play a critical role in managing payroll inputs (including payroll, absence management and time tracking through Workday and manual entries), ensuring data accuracy, handling employee queries through the Zendesk ticketing system, and supporting compliance audits. You will oversee statutory and compliance activities related to the organization, employees, and vendors. Your role will involve HR data management, audit support, and dashboard reporting to ensure operational efficiency and compliance. Key Responsibilities: Payroll & Compliance: Gather, validate, and submit payroll inputs, ensuring accuracy and timely processing. Conduct payroll checks and validations to ensure compliance with internal policies and government regulations. Ensure adherence to statutory requirements related to payroll, taxation, provident fund, gratuity, and other labor laws. Support audits by preparing necessary documentation and ensuring compliance. Assist in processing statutory contributions and filings in coordination with finance and legal teams. Statutory & Compliance Activities: Manage compliance activities for establishment, ensuring adherence to labor laws and company policies. Ensure statutory registrations, renewals, and filings for the organization as per legal / labour law requirements. Oversee vendor compliance related to contracts, payments, and statutory obligations. Monitor compliance-related reports and support risk mitigation strategies. Work with vendor and finance teams to ensure timely submission of returns and other statutory requirements. Employee Query Management: Manage HR-related queries via the ticketing system, ensuring timely and efficient resolution. Collaborate with internal stakeholders to address employee concerns related to payroll, benefits, policies, and compliance matters. Maintain documentation and records for query resolutions and escalations. HR Data & Dashboards: Create and maintain dashboards to provide insights into payroll, compliance, employee queries, and audit metrics. Support reporting needs by extracting and analyzing HR data for leadership teams. Ensure data accuracy and integrity across HR systems and compliance reports. Process Improvement & Learning: Identify and suggest improvements to payroll, compliance, and query management processes. Stay updated with labor laws and rules, and statutory compliance requirements. Adapt quickly to new tools, systems, and HR policies to enhance operational efficiency. Qualifications & Skills: Experience: 2-6 years of experience in HR operations, payroll processing, statutory compliance, or audit support. Education: Master s degree in HR. Strong understanding of payroll processing, statutory deductions, labor laws, and vendor compliance. Experience in managing audits, statutory filings, and compliance reports. Proficiency in ticketing systems and compliance management tools. Analytical mindset with expertise in HR analytics and dashboard reporting. Strong attention to detail and ability to manage multiple tasks effectively. Ability to collaborate with internal teams, vendors for compliance-related matters. Why Join Us Be a part of a dynamic and evolving People Experience (PX) team. Gain exposure to payroll, compliance, and audits Opportunity to work in a fast-paced and collaborative environment.

Software Engineer - Oracle CPQ

Chennai

2 - 3 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Summary: Key responsibility will revolve around setup & maintaining Oracle CPQ for multiple Trimble business areas. This role will also include interfacing with Marketing, Product Management, sales and corporate IS to determine the best product structure and data integrity solution, ongoing support & maintenance to align with product lifecycle and new product development. This role will be responsible for supporting the Product Managers and their requirements to execute product changes in all the necessary computer systems and databases to ensure product is ready for production and to sell. Measures of Success: Working with Marketing Product Manager(s) and Engineering to understand lifecycle plans for new product introductions and obsolescence mitigation strategies Determine the best possible product configuration structure to leverage commonality and resolve complexity. Define advanced functions within Oracle CPQ tool Improve the Configuration user interface using HTML attributes, CSS and mobile layouts. Use advanced Commerce functionality and modification tools. Extend the functionality of the point-and-click interface. Use BML in conjunction with Configuration and Commerce Translate technical issues, architecture, and concepts to a non-technical audience on a regular basis; Creating and maintaining system technical documentation Other duties as required and requested by management Skills & Experience Required: Minimum 2-3 Years of Implementation experience in Oracle CPQ (BigMachine) with strong CRM Background. In depth knowledge in Product Configuration & Rules, Commerce Process, Document Engine and Pricing functionality of Oracle BigMachines CPQ Cloud Experience in customized Oracle BigMachines CPQ Cloud integration with CRM/ERP applications Experienced on working with BML/BML Functions for complex use cases Experienced in Bulk Data Upload/Migration Strategy from Legacy System to Oracle BigMachines CPQ Cloud Should be aware of Mobile Configuration Layout and experienced in deploying Oracle BigMachines CPQ Cloud on Mobile platform Experience in development and integrations with Oracle CPQ Expertise in: JavaScript, JSON, SOAP, REST, middleware Candidates must be fluent in English and possess strong organizational and communication skills. Background and experience in web or other programming languages (such as HTML, XML, XSLT, Excel Macros, Visual Basic, Perl, C++, Java) Knowledge of user interface design and web design constraints College graduate in a technical field preferably in computer science or engineering with 3 years of experience

Professional Services Project/Program Manager

Hyderabad

2 - 3 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Title: Junior Project Manager Team: Delivery Excellence Department: Customer Experience Job Profile : Professional Services Project/Program Manager 2 About the Delivery Excellence Team: We are a team of customer-facing functional product experts for the Real-Time Visibility product offered by Transporeon. We participate in delivery and support processes bringing expertise and direction to new projects and ensuring continued satisfaction for existing customers. Our role is to provide foundational and expert knowledge, which we then disseminate throughout the organization. We are eager to leverage AI to drive innovation and deliver exceptional results. Our team is known for collaboration across departments and a strong focus on customer satisfaction. We value creativity, dedication, and teamwork, and strive to create an environment where everyone can thrive. Job Description: We are looking for an enthusiastic and skilled Delivery Expert to join our Delivery Excellence team as Junior Project Manager. Be a self-starter and be willing to learn - these are the two most important qualities to demonstrate as somebody wanting to join this team. In this role, you will be responsible for aligning operational actions and strategic objectives regarding the Real-Time Visibility product, supporting operational departments with queries and escalations, and building and maintaining the knowledge base. You will work closely with the Customer Experience organization and product teams to bring value to customers and close feedback loop. Responsibilities: Act as a trusted product advisor within the organization Perform problem analysis and apply critical thinking to derive improvements from within the problems observed or reported on the platform Be assertive, act as the customer s advocate within the organization bringing product closer to the customer Be responsible for ensuring that the product s value is realized by the customer and that, it meets the needs and expectations of the customer Acquire, maintain and share knowledge about product through written material and training sessions Contribute to defined departmental objectives, KPIs, best practices, and process improvements Required Skills and Qualifications: Must be a self-starter with a strong willingness to learn Possess excellent English communication skills - both written and verbal - allowing to convey information effectively to stakeholders Good organisation skills - ability to derive structure from unorganised information and situations Can think on their feet and stay calm in a difficult situations Has basic project management skills Is a good listener; should have a strong customer-centric mindset bringing commitment to understanding and meeting the needs of our customers Demonstrates leadership qualities by guiding, supporting, and positively impacting others in the workplace Has basic technical proficiency like understanding of API integration and familiarity with data formats such as XML or JSON Has hands-on experience of working on tracking tools such as JIRA Has a problem-solving attitude, focuses on identifying and implementing effective solutions Is committed to continuous personal development and staying up-to-date with industry best practices Ideal role for someone with 2-3 years experience, wishing to develop their career in the Customer Experience organization About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

Customer Care Specialist

Hyderabad

1 - 3 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job overview: The Customer Care Specialist plays a key role in delivering exceptional customer support by ensuring efficient issue resolution, proactive communication, and continuous service improvement. This position requires strong analytical skills, a customer-centric approach, and the ability to collaborate across teams to enhance the overall customer experience. Job purpose: Act as the primary point of contact for existing customers, ensuring a seamless support experience. Analyze, categorize, and prioritize support requests to facilitate efficient resolution. Provide solutions to support cases and maintain thorough documentation of case resolutions. Optimize internal support processes to enhance efficiency and effectiveness. Keep customers informed about the status of their support cases, ensuring clear and timely communication. Proactively identify opportunities for service improvements to enhance customer satisfaction. Manage customer improvement initiatives and collaborate with relevant stakeholders to optimize the overall customer experience. Responsibilities: Receive support requests from Customers schedulers, key users, logistic managers and IT departments via email, phone, or ticket system. Analyze support requests based on Customers documented logistic processes and requirements, gather necessary information for request handling, and classify issues according to appropriate service levels. Provide immediate solutions for Customers regarding platform access issues, software handling problems, and invoice checks. Document all support cases in helpdesk tickets. Delegate cases requiring special expertise to the responsible teams via tickets; monitor progress and ensure requested solutions are delivered. Document internal communication via related helpdesk requests in English. Job Description Maintain transparent and customer-friendly communication, providing regular updates on case progress and resolutions in the local language where appropriate. Proactively inform Customers about upcoming platform issues, planned system updates, or downtimes. Conduct regular reviews of customer support activities for specific customer IDs or logos to identify areas for improvement and propose solutions to enhance Customer satisfaction. Engage in proactive dialogue with Customers to address concerns, anticipate their needs, and ensure a high level of service. Monitor and analyze Customer metrics to identify trends and areas for proactive support. Manage Customer improvement initiatives, ensuring effective internal coordination with relevant stakeholders to enhance the overall customer experience. Main tasks: Direct customer support-related tasks. Non-direct support-related tasks: - Contribute to the goals and objectives of the team, department, and company. - Assist in onboarding of the new colleagues. - Perform mentorship of the new colleagues. - Assist managers in identifying and implementing team process improvements. - Handle crises/escalations with support from superiors. - Take responsibility for specific areas such as platform module expertise, process expertise, etc. - Maintain a high level of personal responsibility. Lead proactive stability initiatives to improve the overall customer experience. Work closely with internal stakeholders (e.g. Account Managers and Customer Value Managers, Advisors) to align proactive strategies with customer needs. Accountabilities: Ensure the effective management of the full support lifecycle, optimizing efficiency and continuously improving the level of support provided by Customer Care teams. Drive the implementation of a proactive support strategy, minimizing customer-impacting issues through preventive measures and continuous monitoring. Uphold and integrate company values and strategic priorities in customer interactions and support processes. Own and oversee customer improvement initiatives, ensuring successful execution and measurable enhancements in customer experience through cross-functional collaboration. About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Data Operations Specialist

Chennai

5 - 8 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Trimble is seeking a Data Operations Specialist. As the successful candidate for this position, you will fill a critical operating role within the Trimble Architecture, Engineering, Construction & Operations (AECO) sector and be part of the Marketing Leadership Team. You will be the primary owner of the Go to Market Data Strategy, helping to develop the overall data driven motions for AECO. The role is responsible for the acquisition, integration, and governance of all commercial data assets and systems to enable the Go To Market teams. Key Responsibilities: Develop and implement an end-to-end data strategy covering both internal and external sources (e.g., CRM, MAP, Product Entitlements, Success, Web, etc.) and lead data management, data governance, and business analytics data pipelines Define in partnership with corporate IS; business requirements Master Data Management (MDM) solutions, including data warehouse/data lake implementations to ensure a single source of truth across multiple data sources Implement and enable cross functional data governance processes for management of data products and information solutions Collaborate closely with Finance, Market Insights, IT, Marketing, Sales, Success, and other internal teams to integrate data into a single platform Function as business lead responsible for translating business challenges into technical solutions. Lead new data acquisition efforts and negotiate with third parties to access data. Proactively manage vendor relationships, oversee contract negotiations, acquire data, and define formats Develop and implement Data Quality Management (DQM) processes to ensure timely, accurate, and complete data is delivered to relevant stakeholders Build data marts to enable advanced analytics and support enterprise-wide business intelligence systems for self-service analytics, and data visualization (Domo/PowerBI) Ensure adherence to regulatory standards and compliance requirements related to claims data analysis and reporting Stay abreast of the latest industry trends, advancements, and best practices in data management, and data sciences. Requirements: Bachelors degree Computer Science, Statistics, Business, Mathematics, or a related field; advanced degree in similar technical discipline is a plus 5 - 8 years of experience in commercial data management roles in a SaaS company Project management skills with the ability to oversee multiple large scale technical projects and deliver on budget and on time Ability to connect data to the overarching business questions and understand the link between go to market strategy and data integration efforts Familiarity with data analytics, data visualization, and machine learning Experience with cloud-based data solutions (AWS, Azure, Snowflake) Innovative mindset with the ability to take a creative approach to best meet the needs of both customers and AECO

Campaign Operations Specialist

Chennai

5 - 8 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Title: Campaign Operations Specialist Function: Marketing Level: P3 What You Will Do The Campaign Operations Specialist will play a critical role in supporting Trimble Demand Generation Teams by playing a pivotal role in shaping the future of Marketing automation by managing the systems and processes that support the handoff of leads between Marketing and Sales. This person will play a key role in integrating technologies and leading initiatives that improve the performance of our marketing funnel. Key Responsibilities: Own and influence the Demand Factory . Contribute to Trimble s implementation of its Marketing Transformation (MX) working with marketing operations to optimize and release updates/new models. Own the governance of lead routing and lead flow, and ensure there is no disruption to leads created and routed to Sales. Document lead management process, enrichment, lead routing rules, and supporting technologies and integrations. Implement and administer marketing technologies using best practices that primarily focus on demand creation and capture. Embrace the heart of marketing . Ensure data is properly collected and connected with other systems and find new ways to enrich the marketing data set, cleanse data, and maintain best practices around marketing and data privacy. Build strong working relationships with marketing and cross functional stakeholders. Requirements: 5-8 years of Marketing Operations experience with a deep technical understanding of Marketing automation. Understanding of typical B2B sales and marketing funnels, definitions, and processes. Strong problem-solving skills to identify and address issues impacting lead handoff to Sales. Experience across marketing tech stack including: CRM (Salesforce preferred),, enrichment tools, event management, webinar, and analytics (Domo, Looker). Experience with Marketo to Salesforce custom integrations and API webhooks. Strong familiarity with marketing initiatives including implementing lead ingestion through website form fills, lead gen forms, and running enrichment to support accurate lead routing. Excellent written and verbal communication skills with experience navigating complex organizations to generate buy-in for ideas.

DevOps Engineer II

Chennai

3 - 5 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Title : Enterprise DevOps Engineer Job Location: Chennai, India Department: Trimble E-Tools Are you ready to take your skills to the next level as a self-motivated and enthusiastic Development and Operations Engineer with hands-on experience in cloud computing? What You Will Do Collaborate with software engineering to craft, automate, and deploy tools for measuring and improving productivity for Trimble engineering teams. Maintain and optimize deployment, monitoring, and operations tools. Troubleshoot and resolve issues across all environments, while providing top-notch automated customer support. Embrace a culture of automation and continuous improvement for enhanced support and development. Act as a vital liaison between E-Tools and other engineering teams across the company, ensuring smooth operations. Own, track, and report on KPIs related to program rollout and performance metrics. Automate administrative tasks to streamline application operations. Support and contribute to the program for measuring and improving productivity across the organization, aligning with the engineering strategies and business goals. Develop and implement standardized frameworks, methodologies to collect, analyze and report on the key metrics. Design and develop dashboards, reports, and visualizations to effectively communicate key productivity insights to engineering teams and leadership. Participate in troubleshooting, capacity planning, and performance analysis. Ensure compliance by addressing SecOps tools requirements. Develop, implement, maintain, and fine-tune monitoring and alerting systems. Contribute to the team s objectives and key results, KPIs for a truly global, always-on customer base. What Skills & Experience You Should Bring Bachelors/Master s degree in Engineering, or related field. Between 3 to 5 years experience working on cloud platforms and SaaS applications.. Strong written and spoken English communication skills. Proficient in one or more scripting languages (ideally Python, Typescript or Go). Experience with Amazon Web Services (Azure or GCP also considered) is a plus. Strong analytical and problem-solving skills. Ability to analyse data and derive actionable insights. Experience with any BI tools is a plus. Experience using AI/ML to automate tasks and identify anomalies is a plus. Familiarity with AI-driven coding, monitoring, and troubleshooting tools (e.g., GitHub Copilot, Datadog AI) is a plus. About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Division: Trimble E-Tools Trimble E-Tools is the corporate horizontal function responsible for deploying and operating a cloud-based dev-ops toolset that is used by Trimble employees. 11,000+ Trimble coworkers designers, engineers, content creators, and product managers depend on our platform to power their work from 40+ countries around the world. Trimbles inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Trimble s Privacy Policy

Engineering Manager -DevOps

Chennai

9 - 14 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Title : Engineering Manager Job Location: Chennai, India Department: Trimble E-Tools Ready to lead a DevOps team in transforming Trimbles development practices? Keen to leverage your experience in building a high-performing team and shaping the future of E-Tools? What You Will Do Lead a dynamic team of software and DevOps engineers, shaping the future of internal tool development for over 11,000+ global users at Trimble. You will spearhead the creation, automation, and deployment of innovative solutions to significantly enhance engineering productivity across the organization. Drive continuous improvement and foster a culture of automation, ensuring top-tier automated support and operational excellence. Act as a crucial bridge between the E-Tools department and other engineering teams, facilitating seamless collaboration and efficiency. Own and contribute to the team s objectives and key results, KPIs for a truly global, always-on customer base Be a strong mentor and build engaged teams by coaching and inspiring your software engineers as well as our outsourcing partners Own KPIs for service stability, performance, and root cause analysis in production Develop, implement, maintain, and fine-tune monitoring and alerting systems Ensure compliance by addressing SecOps tools requirements Emphasize Site Reliability Engineering as an engineering discipline, driven by automation Ensure technical and architectural integrity of products Collaborate across departments to achieve product goals Utilize creative problem-solving for product design and usability What Skills & Experience You Should Bring Bachelors/Master s degree in Engineering, or related field 8+ years experience working on cloud platforms and SaaS applications, with at least 2+ years as an engineering manager Strong written and spoken English communication skills Strong analytical and problem-solving skills. Ability to analyse data and derive actionable insights Proficiency in lean and agile development methodologies Excellent communication, collaboration, negotiation, and mentoring skills Skilled in team management, including hiring and performance management Proficient in one or more scripting languages (ideally Python, Typescript or Go) is a plus Experience with Amazon Web Services (Azure or GCP also considered) is a plus. Experience with any BI tools is a plus. Experience using AI/ML to automate tasks and identify anomalies is a plus. Familiarity with AI-driven coding, monitoring, and troubleshooting tools (e.g., GitHub Copilot, Datadog AI) is a plus. About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Division: Trimble E-Tools Trimble E-Tools is the corporate horizontal function responsible for deploying and operating a cloud-based dev-ops toolset that is used by Trimble employees. 11,000+ Trimble coworkers designers, engineers, content creators, and product managers depend on our platform to power their work from 40+ countries around the world. Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Trimble s Privacy Policy

Staff Program manager

Chennai

6 - 10 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Job Title: Lead, Engineering Productivity Program Department: Trimble E-Tools Are you ready to take your skills to transform the way engineering is done in Trimble and improve their efficiencies and increase developer satisfaction? What You Will Do: Your goal is to drive a Trimble-wide program to improve the productivity of developer teams. You will champion the cause of engineering excellence and help business units achieve that goal through measurements and engagements with the leaders of various business units. Define and drive the program for measuring and improving productivity across the organization, aligning with the engineering strategies and business goals. Develop and implement standardized frameworks, methodologies to collect, analyze and report on the key metrics. Design and develop dashboards, reports, and visualizations to effectively communicate key productivity insights to engineering teams and leadership. Conduct in-depth analysis of developer productivity data to identify trends, bottlenecks, and areas for potential improvement. Collaborate with engineering leaders, development teams, and other stakeholders to understand their needs, identify opportunities for improvement, and ensure program alignment. Facilitate cross-functional collaboration and communication across various engineering teams and departments to drive adoption of productivity initiatives. Develop and maintain data quality standards and processes to ensure the reliability and accuracy of productivity data. Work with the backend team to troubleshoot technical issues related to data collection, processing, APIs, integrations and reporting pipelines. What Skills & Experience You Should Bring Bachelors/Master s degree in Computer Engineering, or related field. 5+ years of experience in a related role, such as program management, engineering management, DevOps, or analytics, with increasing responsibility. Proven ability to plan, execute, and monitor complex programs with multiple workstreams and stakeholders. Proven experience in leading and delivering cross-functional programs involving technical teams. Experience working with software development / DevOps teams, understanding their workflows and implementing process improvements. Experience with data analysis and reporting, including the use of relevant tools and techniques. Excellent written and verbal communication skills, including the ability to present complex information clearly and concisely to both technical and non-technical audiences. Strong analytical and problem-solving skills. Ability to translate data insights into actionable recommendations. Solid understanding of software development lifecycles, methodologies, and best practices. Understanding of software development metrics and their significance. Familiarity with productivity frameworks such as DORA, SPACE etc. Experience with any developer productivity tools and platforms is a plus. Experience with scripting languages, APIs, data querying tools is a plus. About Trimble Dedicated to the world s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Division: Trimble E-Tools Trimble E-Tools is the corporate horizontal function responsible for deploying and operating a cloud-based dev-ops toolset that is used by Trimble employees. 11,000+ Trimble coworkers designers, engineers, content creators, and product managers depend on our platform to power their work from 40+ countries around the world. Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Trimble s Privacy Policy

Software Engineer ll

Chennai

1 - 4 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Responsibilities: Participate in the complete product development cycle starting from analysis, architecture, design, coding, unit integration, and system testing of software Provide ongoing sustaining support to the product, addressing end-to-end feature enhancements. Make a Software design at the module level is highly reusable. Follow well-defined Design Patterns and practice SOLID principles Document work, software designs, code, and record and produce test reports. Participate in reviews of work done by peers and provide constructive feedback. Completely accountable for their work. Estimate, plan, organize their own work, and manage time efficiently. Responsible for deliveries within the required deadlines. Deliveries can be modules, documentation, customer releases, etc., Plan, organize, and execute assignments with very little or moderate supervision. Present work to the team for review or other purposes. Be contemporary, by adopting technological and market evolutions. Other responsibilities as assigned by the management from time to time. Self-motivated and demonstrate initiative in tackling work, while following software development best practices and company guidelines Ability to communicate clearly and logically, and present developed features from time to time. Skills and Qualifications: Hands-on Proficiency in C# , .NET and ideally on Java Good knowledge of NodeJS, ReactJS, HTML 5, CSS, Bootstrap, JQuery/JavaScript Hands-on with AWS and Linux environments Good understanding of software architectures patterns, software algorithms, and software engineering principles Experience in Domain-Driven Design, microservices-based architecture Cloud Deployments and Scripting Good exposure to BDD / TDD Good exposure to Continuous integration tools. Hands-on experience with Kafka, Azure Service Bus, or similar messaging platforms Hands-on developer (who spends 100% of the time with code) Good knowledge of Object-Oriented Programming and Design Patterns. Good analytical and problem-solving skills. Demonstrated experience with NoSQL and Relational SQL databases. Experience in the tools required in a development lifecycle: build, unit testing, version control, task and defect management, Agile development approaches Passion to learn new technologies Excellent communication and interpersonal skills. Upbeat, highly motivated, and a self-starter. BE/BTech/ME/MTech/M.S. in Computer Science Engineering or an equivalent degree with 3+ years minimum of experience

Vendor Master Specialist

Chennai

3 - 8 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Title: Vendor Master Specialist Location: Chennai, India Reports To: Vendor Master Manager Job Summary: We are seeking a detail-oriented and proactive Vendor Master Specialist to manage and maintain accurate vendor data within our ERP systems. This role is crucial in ensuring data integrity, compliance with company policies, and smooth transactional operations across procurement, finance, and accounts payable functions. Key Responsibilities: Maintain and manage the vendor master database, ensuring completeness, accuracy, and compliance with internal controls and external regulations. Review and validate vendor creation/change requests, ensuring proper documentation and approval workflows. Collaborate with procurement, accounts payable, and other internal teams to resolve discrepancies or incomplete vendor information. Conduct periodic audits of vendor records to ensure data quality and compliance. Support vendor onboarding processes, including documentation collection (W-9s, banking details, tax forms, etc.). Ensure compliance with global/local regulations (e.g., SOX, GDPR, tax reporting requirements). Monitor duplicate vendors and initiate clean-up efforts. Participate in system upgrades, UAT testing, and process improvement initiatives related to vendor data. Generate reports and KPIs related to vendor data integrity and master data performance. Qualifications: 3+ years of experience in vendor master data management or accounts payable, preferably in a shared services environment. Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and data management tools. Strong understanding of internal controls, regulatory compliance, and procurement/AP processes. Excellent attention to detail and organizational skills. Strong communication skills and a customer-service mindset. - Pay Equity - Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant s sex or other status protected by local, state, or federal law. - Hiring Range: 0 - 0 - Bonus Eligible No - Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. - Trimble is proud to be an equal opportunity employer. We welcome and embrace our candidates diversity and take affirmative action to employ and advance individuals without regard to race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with the Company, and we consider qualified applicants consistent with applicable federal, state, and local law. The Company is also committed to providing reasonable accommodations for individuals with disabilities, and individuals with sincerely held religious beliefs in our job application procedures. If you need assistance or an accommodation for

Audience Operations Specialist

Chennai

5 - 7 years

INR 7.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Job Title: Specialist, Audience Operations - Level P3 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 5-7 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic.

Order Administration Analyst

Chennai

2 - 4 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Responsibilities: Order Processing : Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through Trimbles order management systems. Basic Sales Quote Support : Assisting sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Qualifications Experience: Minimum High School degree but 2-4 Year Degree preferred; additional education or training in business administration, software delivery or supply chain management is a plus. Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Multi-lingual always a plus: some global regional language requirements may apply based on location

Customer Claims Analyst

Chennai

2 - 4 years

INR 1.0 - 5.0 Lacs P.A.

Work from Office

Full Time

TITLE OF ROLE : Customer Claims Representative REPORTS TO : Austyn LoScalzo Main purpose of the role/Position Summary : We are seeking a dedicated and skilled Entry-Level Customer Dispute Representative to join our dynamic and global Trimble shared services team. As a Customer Dispute Management Representative, you will be responsible for effectively managing and resolving customer disputes and concerns in a timely and satisfactory manner. Your role will involve investigating internal and external customer complaints and claims, communicating with various internal teams, and ensuring that customer issues are resolved in alignment with company policies and customer satisfaction goals. Job Responsibilities : Basic Dispute Resolution : Investigate and resolve basic customer disputes and concerns related to product or service quality, billing discrepancies, shipping issues, and any other customer-related concerns in a professional and empathetic manner. Collaboration : Liaise with internal teams such as sales, order admin, product managers, financial controllers, credit collections, cash applications, and operations to gather relevant information and collaborate on finding appropriate solutions to customer disputes. Problem Solving : Analyze situations and find creative solutions to ensure that customer issues are resolved to their satisfaction while maintaining the companys best interests. Documentation : Maintain accurate and detailed records of customer interactions, investigations, and resolutions in the companys CRM system. Escalation : Escalate unresolved or complex disputes to higher levels of authority within the organization while providing comprehensive background information to aid in their resolution. Customer Satisfaction : Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and ensuring a positive overall customer experience. Qualifications Experience : 2-4 Year Degree preferred; additional education or training in claims processing, business administration, accounting/finance, software delivery or supply chain management is a plus. Experience in customer service, dispute resolution, order administration, accounting/finance, sales support, or a related field is beneficial but not mandatory for entry-level positions. Empathetic and patient approach to handling customer concerns and resolving disputes. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Relationships required to build within this role : INTERNAL : Sales managers Sales Operations Business Division and Sector controllers Operations: Export, shipping, config etc. Planner/Buyers Export Compliance Customer Support teams Product managers Credit Collections Cash Applications EXTERNAL : Customers/Resellers General abilities and skills expected to be learned and mastered in this role: Gained experience with Salesforce and Oracle Basic understanding of reverse logistics/accounting and overall Trimble Order-to-Cash process concepts Basic understanding of and adherence to trade compliance and revenue recognition compliance

Order Administration Specialist

Chennai

2 - 4 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Responsibilities : Intermediate Order Processing : Receive and process semi-complex customer orders via various channels, including email, phone, sales quotations and online portalsthrough Trimbles order management systems. Intermediate Sales Quote Support : Assisting sales teams with preparing accurate semi-complex quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Intermediate collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Troubleshooting and Issue Resolution : Identify and resolve order-related problems promptly, escalating complex issues to senior management or other relevant departments when required. Support shipping/import/export teams and customer requirements for related documents if required. Qualifications Experience : Minimum High School degree but 2-4 Year Degree preferred; education/training in business admin, software or supply chain management is a plus. 1-2 years experience in order administration, sales support, or related is preferred but not mandatory Strong organizational skills, attention to detail and accuracy in data entry and order processing Excellent communication skills, written verbal, to interact effectively with customers/internal teams Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Exercise sound judgment to resolve issues, and proactive problem-solving w/strong attention to detail. Ability to provide high-quality administrative support and multitask effectively. Multi-lingual always a plus: some global regional language requirements may apply based on location

Audience Operations Specialist

Chennai

3 - 5 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job Title: Specialist, Audience Operations - Level P2 Location: Chennai, India About the Role: We re seeking a highly detail-oriented and technically skilled Audience Operations Specialist to support audience strategy, segmentation, and execution across our marketing technology stack. This role plays a critical part in ensuring the right message reaches the right audience at the right time driving personalization, efficiency, and impact across campaigns. You will collaborate closely with Marketing Operations, Campaigns, Analytics, and CRM teams to deliver clean, precise audience lists and segmentation logic for cross-channel marketing efforts. Key Responsibilities: Build and manage audience segments for global campaigns across marketing automation and CRM platforms (e.g., Marketo, Salesforce, HubSpot). Interpret campaign briefs and translate them into accurate audience logic, using filters, exclusions, and prioritization rules. Own end-to-end audience delivery from list sourcing to QA to deployment readiness. Partner with marketing automation and CRM teams to manage contact data hygiene, lead lifecycle stages, and segmentation capabilities. Collaborate with analytics and data engineering teams to implement data enrichment and audience scoring strategies. Work closely with campaign managers, analytics, and sales ops to refine targeting strategies. Act as a technical advisor for audience capabilities in platform evaluations, migrations, or transformation initiatives. Requirements: 3-5 years in marketing operations, audience segmentation, or marketing technology roles. Hands-on experience with MAPs (e.g., Marketo, Eloqua, Pardot), CRM (Salesforce), or CDPs (e.g., Segment, Adobe RT-CDP). Strong logic-building skills with filters, exclusions, field criteria, and campaign triggers. Solid understanding of marketing data structure (lead/contact objects, campaign membership, activity logs). Intermediate SQL or experience working with structured datasets and queries. Familiarity with campaign orchestration tools; Experience with privacy-compliant data handling and opt-in/opt-out logic.

Order Administration Analyst

Chennai

2 - 4 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Responsibilities : Order Processing : Receive and accurately process customer orders via various channels, including email, phone, sales quotations and online portals through Trimbles order management systems. Basic Sales Quote Support : Assisting sales teams with preparing accurate quotes prior to and after signature and subsequently converting quotes to orders in respective systems. Order Tracking : Monitor status of orders to ensure timely fulfillment and delivery. Proactively communicate with customers regarding delays or issues that may arise during order processing. Customer Support : Address customer inquiries related to order status, software provisioning, shipping information, and product availability. Provide timely and courteous responses to maintain high levels of customer satisfaction. Inventory Awareness . Basic collaboration with global/regional distribution centers and inventory/product management teams to stay informed of inventory availability for order fulfillment. Documentation : Maintain accurate and up-to-date documentation to keep track of changes/updates to orders with relevant approvals per policy. Quality Control : Verify accuracy of order details ie. pricing, part # s, customer contact, delivery information and quantities before processing orders. Identify and rectify any discrepancies or errors with customers. Compliance : Ensure compliance with company policies and procedures, as well as industry regulations, related to order processing and data privacy. Qualifications Experience : Minimum High School degree but 2-4 Year Degree preferred; additional education or training in business administration, software delivery or supply chain management is a plus. Experience in order administration, sales support, or a related field is beneficial but not mandatory for entry-level positions. Strong organizational skills, attention to detail and accuracy in data entry and order processing. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams while conveying a positive, service-oriented attitude. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Problem-solving and critical-thinking abilities to resolve order-related issues effectively. Experience with a top tier Enterprise resource planning (ERP) system a plus. Familiarity with Salesforce CRM systems and other relevant software applications a plus. Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load a plus. Multi-lingual always a plus: some global regional language requirements may apply based on location

Cloud System Support Analyst

Chennai

2 - 7 years

INR 2.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Your Title: Cloud Services Support Analyst Job Location : Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the companys cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support: Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring Issue Escalation: Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation Tracking: Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration Professionalism: Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability On-Call Support: TTE Cloud Services operates 24/7/365 while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving Critical Thinking: Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication Customer Support: Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management Professional Development: Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

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Trimble Applanix

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Trimble Applanix

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Technology / Geospatial

Oakville

201-500 Employees

43 Jobs

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