CASA Branch Sales Manager_Leading Bank_Delhi NCR

Roles &  Responsibility -

• Ensures acquisition & value build of new to Bank CASA customers in the branch in the identified segments

• Ensures value enhancement n the mapped portfolio by offering appropriate products in accordance with customer needs that results in increase in overall wallet share

• Undertakes profile based cross sell of value added products such as Trade Forex, CMS, POS, Payment gateway solutions, doorstep banking, working capital / loan needs & OPDT and family SA

• Works towards catchment mapping & scoping for the CASA business with the help of SO along with BBL & prepares a wish list of potential customers from each identified segment in the catchment

• Ensures Sales process adherence & desired productivity of SOs

• Ensures  that team of SOs meets NTB, Cross Sell and Account quality  targets

• Manages, mentors and motivates the SO team and co-ordinates with the RMs to evaluate and recommend the appropriate programs for differential training needs

• Ensures customer engagement, suitable sourcing basis customer needs & AQB maintenance of accounts acquired

• Monitors the quality of sourcing of products to evaluate developmental needs of the sales team

• Drives the sales system towards quality standards where risks are well controlled

• Monitors and ensures sourcing of quality current accounts/saving  accounts in terms of product mix and value driven customer segments

• Maintains continuous customer engagement with all customers sourced by self & team through customer visits & proactively resolves customer issues/queries

• Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.

• Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.

• Implements the risk policies and processes (operational, regulatory, financial, informational, reputational and audit risks), ensuring that that these meet regulatory and internal requirements.

Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or Whatsapp Number 9893057024.