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3.0 - 7.0 years
0 Lacs
pune, all india
On-site
You will join the Multimedia Services team as an Enterprise Operations Engineer I at Mastercard. Your role will involve working on lifecycle refresh, transformational initiatives, and service delivery within the region you are hired, as well as supporting the global team. You will collaborate with various stakeholders to simplify and modernize audio visual experiences. Key Responsibilities: - Plan and implement strategic refresh projects within the region - Act as the product owner for audio visual technology - Lead resolution and problem management for video conferencing technology - Manage ITSM process for ticketing and incident reporting/resolution - Contribute to monthly operational metr...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, all india
On-site
As a Project Coordinator [Consultant] at Magnon in Noida, you will play a crucial role in project direction, planning, completion, and financial outcomes. Your organizational skills and excellent time management will be key to succeeding in this position. Some of your key responsibilities will include: - Allocating projects efficiently - Managing team capacity effectively - Monitoring and executing projects within specified timelines - Adhering to and achieving Key Performance Indicators (KPIs) - Proactively identifying and addressing project-related concerns - Managing communication with multiple stakeholders - Handling escalations and conducting root cause analysis (RCA) and implementing c...
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
bengaluru
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes." What are we looking for? "Candidate with LOA work experience.LOA knowledge." Roles and Responsibilities: "In this role you are required to solve routine problems, largely through precedent and referr...
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
pune
Work from Office
Join Barclays as a Tenant Management Administrator role, where to effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: Experience of Microsoft Azure & Office 365 platform services. Experience of Exchange online and On Prem. Experience of Proofpoint. Understanding of AD group and access management. Knowledge of Security & Compliance centre, Azure Graph API & M365. Experience of Multi factor Authentication (MFA) in relation with CA policy. Knowledge of ITIL...
Posted 1 month ago
3.0 - 7.0 years
5 - 8 Lacs
gurugram, delhi / ncr
Work from Office
Role and Key Responsibilities : Intraday real time monitoring of service levels for all queues at all sites 24/7/365 Real time monitoring of associates performance from all teams at all sites Real Time updates on Service Levels, Contact data, and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM team and operations when call outs or changes need to be done (Agent States, queue conditions, weather) Support changes within routing profiles to move associates as needed Update and send rep...
Posted 1 month ago
0.0 - 3.0 years
2 - 5 Lacs
varanasi, bengaluru
Work from Office
Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility .
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
gurugram
Work from Office
Shift hours - 5.30 pm - 2.30 a.m IST and 6.30 p.m - 3.30 a.m IST WHO WE ARE: Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million polic...
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
pune
Work from Office
Description: Knowledge on Linux/Unix Redhat Enterprise Linux 6/7/8/9 , IBM AIX 7.2 and shell script Hardware Management Dell, HP, IBM, Cisco UCS. Data Center Manage, Maintain, Operate - Server Management, DR, DMZ, PROD, DEV, TEST. Server Provisioning / Decommissioning, Server hardening Patch Management Redhat hat satellite Vulnerability management Disk and File system Management User management Redhat pacemaker Cluster Management Reporting Daily, Weekly Monthly Asset Management Server Health checkup management VMware virtualization Performance Management, Capacity Management Utilization Trend Vendor Management RHEL OS upgrade Incident, Problem management and Queue management. Understanding o...
Posted 1 month ago
6.0 - 11.0 years
5 - 15 Lacs
kolkata
Work from Office
Hiring for WFM - Work Force Management - Mumbai Location 6+ to 11 Years Exp upto = 15 LPA ( HIke on Last Package ) Candidate should have core Exp into WFM - Work Force Management & RTA & Capacity Planning Should be ok with WFO
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
About noon: noon is the region's leading consumer commerce platform that launched its consumer platform in Saudi Arabia and the UAE on December 12th, 2017, expanding to Egypt in February 2019. The noon ecosystem offers marketplaces for food delivery, quick-commerce, fintech, and fashion. With a mission to ring every doorbell, every day, noon is a work in progress at six years in, aiming to achieve more. Role Overview: As a member of Team noon, you will play a crucial role in managing the end-to-end inventory cycle and ensuring optimal inventory health with the right parameters in place. Your responsibilities will include achieving and maintaining high in-stock rates, optimizing inventory pla...
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
mumbai
Work from Office
Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boos...
Posted 1 month ago
4.0 - 9.0 years
5 - 9 Lacs
ahmedabad
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:Storage Administration and additionally backup managementSkill Experience:4+ relevant experience in Storage domain (preferably 1+ year of experience in backup technology as well)Total experience:4-6 yearsMust Have Skills: Dell EMC Power-Max/Vmax storage, Cisco MDS switchesGood To Have Skills: NetApp and Vmax Storage, VMwa...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support Analyst at our company, your role will involve effectively monitoring and maintaining the banks critical technology infrastructure. You will be responsible for resolving more complex technical issues while minimizing disruption to operations. Your key responsibilities include: - Providing technical support for the service management function to resolve more complex issues for a specific client or group of clients. - Developing the support model and service offering to improve the service to customers and stakeholders. - Executing preventative maintenance tasks on hardware and software and utilizing monitoring tools/metrics to identify, prevent, and address potential is...
Posted 1 month ago
10.0 - 20.0 years
8 - 16 Lacs
kolkata
Work from Office
The Senior Manager WFM will be responsible for overseeing end-to-end workforce planning and management for the business. This includes forecasting, capacity planning, real-time management, scheduling, and reporting to ensure optimal utilization of manpower and achievement of service delivery targets across all processes. The ideal candidate will bring strategic and analytical thinking to optimize staffing levels and operational efficiency in a dynamic BPO environment. Key Responsibilities: 1. Forecasting & Capacity Planning Develop short-term, medium-term, and long-term volume forecasts in collaboration with business and clients. Build capacity plans based on forecasted volumes, attrition tr...
Posted 1 month ago
4.0 - 7.0 years
4 - 8 Lacs
karnataka
Work from Office
Technical Skills: Highly desirable skills Capacity Planning and capacity management principles and Deployment Juniper and Cisco devices hands on in service provider environment BGP L2/L3 VPN, MPLS, Multi cast, VPLS/EVPL, EVPN BGP LS Understanding of scripting and Automated Testing for IP network Data/IT Infrastructure CPE / WAN planning and deployment experience to support internal networks DHCP & DNS Inventory management and INTL shipping experience Ethernet NSO and automation systems ETSI NFV MANO (frameworks) NETCONF/RESTCONF Internet protocol suite (TCP/IP) Orchestration IP Networking CLA technologies IP Routing Path Computation Element (PCE) IPV4 & IPv6 SDN TCP/OSI Reference Model SDWAN...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Recruiter at AMS, you will play a crucial role in redefining the world of talent by assisting Hiring Managers in filling open positions with expert guidance and ensuring quality throughout the recruitment process. Your key responsibilities will include: - Building and maintaining trusted partner relationships with hiring managers/Talent Acquisition Managers - Monitoring funnel metrics in partnership with Sourcing to address bottlenecks in advance - Delivering recruitment services in accordance with contractual obligations and client service level agreements - Tracking changes to candidates" status and requisition updates in real-time in all relevant systems To excel in this role, you sh...
Posted 1 month ago
4.0 - 8.0 years
4 - 6 Lacs
noida
Hybrid
Resource Manager: India Region demand consolidation and reporting and tracking Quarterly schedules monitoring Check in with project teams for the resource performance reviews Plan strong performers rotation within region Plan performance cases backfill Ensure demand is correctly detailed in Requisition IDs. Ensure timely heads up given to RMO for release of people from projects Report the status on weekly/bi-weekly and ensure any key call outs gets discussed in time Vendor Manager: Follow the VMO process and related compliances Keep PO status updated in the DPO as applicable updating reports shared by VMO teams Onboarding vendor resources in the region – managing their scheduling for screeni...
Posted 1 month ago
8.0 - 12.0 years
30 - 35 Lacs
hyderabad
Work from Office
About the Role In this role you are accountable for ensuring delivery of all capabilities impacting and enabling our functions. This includes real-time relevant business communications and engagement to ensure our capabilities uptime and performance meets the operating need. Collaboration with product management and engineering is key to success in this role. What Youll Do As a Sr Analyst TPM, monitor and track project team activities and deliverables, supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan Monitor and track project team act...
Posted 1 month ago
12.0 - 13.0 years
12 - 13 Lacs
pune
Work from Office
Join us as a at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Operations Messaging Lead you should have experience with: Administrating Microsoft Azure & M365 platform services. Administration Of Large Scale Email Platform. Message Hygiene Understanding should know concepts of SPF / DMARC / DKIM mandatory. Good Experience of Messaging Products like Proof Po...
Posted 1 month ago
10.0 - 20.0 years
25 - 40 Lacs
gurugram
Work from Office
Role & responsibilities - Lead the strategic planning and execution of workforce management - At least 10 years in Workforce management & Analytics - Experience on Workforce planning, forecasting and scheduling - Develop short-term and long-term capacity plans based on business objectives. - Provide actionable insights to improve forecast accuracy and workforce efficiency. - Maintain and utilize Workforce Management software - Configure system modules to meet business needs, integrating scheduling, training, and automation - Provide feedback to optimization teams to enhance workforce productivity and reduce inefficiencies - Present data insights to senior leadership to support strategic deci...
Posted 1 month ago
2.0 - 4.0 years
8 - 12 Lacs
hyderabad
Work from Office
Ascensus is looking for Project Coordinator to join our dynamic team and embark on a rewarding career journey Monitoring the daily progress of projects Providing detailed updates to project managers or other stakeholders Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits Organizing reports, invoices, contracts, and other financial files for easy access Planning meetings and organizing project logistics Performing billing and bookkeeping tasks Ordering necessary office supplies Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity fo...
Posted 1 month ago
1.0 - 4.0 years
4 - 5 Lacs
bengaluru
Work from Office
Experience with RMF(I, II, III) plus Omegamon, TMON, Mainview or other performance monitoring tools is required. Extensive experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling. Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS. Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD / Tape storage systems. Use of the SAS, MXG, Omegamon, Strobe, CA-MICS to analyze and present system measurement data. [ from SMF data or MXG databases. ] Areas of expertise : z/OS, OS/390, JES2, SMP/E...
Posted 1 month ago
6.0 - 11.0 years
25 - 30 Lacs
hyderabad
Hybrid
Role & responsibilities In this role, you will: Hadoop Admin is responsible for building different solutions on Big Data Platform CDP and ODP Environment Builds and Engineering Solutions through pipeline creation Proficient in Shell scripting, YAML, Python and Ansible Automations Use Agile /DevOps methodology to deliver quality software. Proficient in VAST Administration Guide team members in arriving at and delivering the right solutions. Monitor and improve the performance of Hadoop platforms. CDP / ODP Migration / Upgrade experience Agile proficient and experience in other agile methodologies. Ideally certified. Strong communication & networking skills Ability to work autonomously and tak...
Posted 1 month ago
7.0 - 10.0 years
4 Lacs
bengaluru
Work from Office
The purpose of this position is to translate deployed strategy, business objectives, requirements from customers, stakeholders as well as standards and regulatory requirements into technical inputs to establish value stream capable of fulfilling needs of customer and stake holder expectations, conforming to standards & guidelines as well as continuously enhancing value stream efficiency & effectiveness and achieve operational excellence. Technical Capacity Management : Plan, implement & continually develop a manufacturing value addition flow with resources e.g. space, MAE, testing, handling, etc., capable of consistently manufacturing, measuring, monitoring, validating and delivering product...
Posted 1 month ago
5.0 - 8.0 years
30 - 35 Lacs
hyderabad
Work from Office
Lead and coach across the project delivery lifecycle, promoting shared learning, continuous improvement, and adoption of best practices. Provide mentorship and guidance to accelerate development of solution architecture and technical expertise. Drive resourcing efforts through effective selection techniques, testing, and interviews to support team growth. Organise and manage work within an Agile/Scrum team, actively participating in sprint ceremonies (planning, estimation, execution, reporting) and proactively identifying risks and impediments. Identify synergies, reuse opportunities, and lead proof-of-concept initiatives for emerging technologies to improve delivery efficiency and prepare t...
Posted 1 month ago
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