444 Capacity Management Jobs - Page 3

About The Role Evaluate and approve credit applications, ensuring compliance with bank policies and regulations . Assess the creditworthiness of individuals and businesses, considering factors like financial statements, credit history, and repayment capacity. Minimum of 2 or 3 years experience in Underwriting of Personal loans, Auto loans in Retail Loan Products . He should be M.B.A or equivalent Degree for profile with experience He should have Good analytical and interpersonal skills to Interact with customer, Colleagues to ensure achieve goals.

About The Role Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt . Experience5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

EY- Assurance Senior Associate– Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines. Your key responsibilities Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients. Proactively identify staffing challenges and provide customized scheduling solutions. Ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams. Ensure resource schedules are timely and accurately updated on the scheduling tools. Optimize resource utilization through effective scheduling strategies. Supervise and review the execution of resource management and deployment procedures carried out by EY GDS Associates/advanced associates. Training and development of EM associates. Identifying and prioritizing opportunities for process improvement/re-engineering. Develop a strong business continuity framework for self and team. Develop strong working relationships with GDS Service Delivery Managers/Seniors as well as with experience management/resource management teams onshore. Skills and attributes for success Workforce/Resource Management professional with expertise in scheduling, staffing and resource planning concepts. Quick decision-making ability to accommodate real time staffing changes/requests. Strong execution skills with focus on meeting timelines and delivering highest quality service. Excellent verbal and written communication skills. Strong working knowledge of MS Excel, Word and PowerPoint. Excellent teaming and interpersonal skills. Strong time management and analytical skills. Stakeholder/client management experience. At least 1 year of experience in supervising a team will be preferred. Positive attitude and ability to excel under tight timelines. Ability to identify staffing challenges and provide proactive solutions. To qualify for the role, you must have Graduates with 3-6 years of post-qualification experience, preferably on resource management, scheduling and staffing concepts. Exposure of short term and long-term resource planning would be an added advantage. Ideally, you’ll also have Proficiency in using MS – Office Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries What we Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt .Experience: 5-8 Years .>

Deluxe Media Inc. is looking for Senior Executive - Human Resources Generalist to join our dynamic team and embark on a rewarding career journey Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

We are hiring an Operations Manager to lead the delivery engine of our Paid Social team. This role is focused on driving day-to-day operational excellence, managing team performance, ensuring effective resourcing, and maintaining delivery standards across campaigns. You will not be responsible for campaign strategy or planning, but you will be accountable for making sure the execution teams have the structure, support, and oversight they need to deliver with consistency and quality. You will also play a key role in coaching talent, managing capacity, and resolving delivery blockers. Job Description: Team & Performance Oversight Line manage Paid Social team members, providing clear guidance, regular feedback, and structured performance reviews Monitor individual and team-level output to ensure quality, productivity, and adherence to SLAs Address underperformance through support plans and upskilling; recognise and develop high-potential talent Work with HR and leadership on career progression paths, learning plans, and role transitions Operational Execution & Delivery Governance Oversee day-to-day delivery operations to ensure timely and accurate execution of Paid Social campaigns Implement and maintain workflows, checklists, and QA processes to reduce defects and enhance delivery consistency Track delivery KPIs such as task turnaround time, defect rates, utilisation, and campaign readiness Proactively flag risks, delivery delays, or resourcing issues, and drive quick resolutions Resource & Capacity Management Own resource planning and allocation across accounts based on workload, skill set, and market needs Forecast upcoming resource needs in coordination with leads and escalate headcount gaps as needed Ensure new joiners are onboarded effectively with clear roles and expectations Maintain up-to-date resourcing and reporting in platforms like Workday or other tracking tools Stakeholder Coordination Serve as the go-to point of contact for operational updates, team health, and delivery issues Partner with Account Leads and Client Services to align on project timelines, capacity constraints, and workload distribution Represent delivery operations in internal meetings and reviews, providing updates and actionable insights Support issue resolution and ensure smooth collaboration across Paid Social, AdOps, Analytics, and other internal teams Qualifications Bachelor s Degree required. 8-10 years of cross industry consulting experience in integrated marketing strategy, digital marketing, business case analysis, operating model design and execution, campaign design and measurement strategy 5+ years working in a top tier Media agency Experience leading and managing cross-functional teams in dynamic, complex, project-driven environments Experience in managing multiple stakeholders and international clients. Demonstrated skills and abilities managing and improving service delivery metrics Deep knowledge of end-to-end consulting approaches to solve client problems - from planning and design to development and execution of strategy AdTech/MarTech etc) to orchestrate and activate customer experiences Strong listening skills to understand clients visible and invisible needs. Strong writing, presentation and client facing communication skills. Experience translating data analysis into actionable marketing recommendations and presentations proficiency in PowerPoint required. Thrives in ambiguous, fast-moving environments, and in informal, loosely structured, creative work environments. Comfort and experience working within a highly matrixed organization in roles with a wide degree of latitude. Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

We are hiring an Operations Manager to lead the delivery engine of our Paid Social team. This role is focused on driving day-to-day operational excellence, managing team performance, ensuring effective resourcing, and maintaining delivery standards across campaigns. You will not be responsible for campaign strategy or planning, but you will be accountable for making sure the execution teams have the structure, support, and oversight they need to deliver with consistency and quality. You will also play a key role in coaching talent, managing capacity, and resolving delivery blockers. Job Description: Team & Performance Oversight Line manage Paid Social team members, providing clear guidance, regular feedback, and structured performance reviews Monitor individual and team-level output to ensure quality, productivity, and adherence to SLAs Address underperformance through support plans and upskilling; recognise and develop high-potential talent Work with HR and leadership on career progression paths, learning plans, and role transitions Operational Execution & Delivery Governance Oversee day-to-day delivery operations to ensure timely and accurate execution of Paid Social campaigns Implement and maintain workflows, checklists, and QA processes to reduce defects and enhance delivery consistency Track delivery KPIs such as task turnaround time, defect rates, utilisation, and campaign readiness Proactively flag risks, delivery delays, or resourcing issues, and drive quick resolutions Resource & Capacity Management Own resource planning and allocation across accounts based on workload, skill set, and market needs Forecast upcoming resource needs in coordination with leads and escalate headcount gaps as needed Ensure new joiners are onboarded effectively with clear roles and expectations Maintain up-to-date resourcing and reporting in platforms like Workday or other tracking tools Stakeholder Coordination Serve as the go-to point of contact for operational updates, team health, and delivery issues Partner with Account Leads and Client Services to align on project timelines, capacity constraints, and workload distribution Represent delivery operations in internal meetings and reviews, providing updates and actionable insights Support issue resolution and ensure smooth collaboration across Paid Social, AdOps, Analytics, and other internal teams Qualifications Bachelor s Degree required. 8-10 years of cross industry consulting experience in integrated marketing strategy, digital marketing, business case analysis, operating model design and execution, campaign design and measurement strategy 5+ years working in a top tier Media agency Experience leading and managing cross-functional teams in dynamic, complex, project-driven environments Experience in managing multiple stakeholders and international clients. Demonstrated skills and abilities managing and improving service delivery metrics Deep knowledge of end-to-end consulting approaches to solve client problems - from planning and design to development and execution of strategy AdTech/MarTech etc) to orchestrate and activate customer experiences Strong listening skills to understand clients visible and invisible needs. Strong writing, presentation and client facing communication skills. Experience translating data analysis into actionable marketing recommendations and presentations proficiency in PowerPoint required. Thrives in ambiguous, fast-moving environments, and in informal, loosely structured, creative work environments. Comfort and experience working within a highly matrixed organization in roles with a wide degree of latitude. Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Seven Square Technosoft is looking for Project Co-ordinator to join our dynamic team and embark on a rewarding career journey Monitoring the daily progress of projects Providing detailed updates to project managers or other stakeholders Ensuring team members have the supplies and resources they need to complete their assigned tasks on time and within their budget limits Organizing reports, invoices, contracts, and other financial files for easy access Planning meetings and organizing project logistics Performing billing and bookkeeping tasks Ordering necessary office supplies Coordinate end-to-end delivery of mobile and web application projects by managing tasks, timelines, and resource alignment Ensure smooth communication between clients, developers, and stakeholders to meet quality and delivery expectations

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt .Experience: 5-8 Years .

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing the Major Incident Report (MIR) for every Major Incident after it is closed. Ensuring that all the resolution procedures are updated in the knowledge database / Work log Conducting a review meeting with relevant members to identify the triggers for the Major Incidents, what caused them, and how to prevent such Incidents happening in future. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity manager, etc.) on need basis to avoid reoccurring of the major incidents Providing the periodical (monthly) reports on the overall status of the Major Incident Management Process. Conducting the training / knowledge sharing sessions across the teams/new joiners to avoid occurring of the major incidents KEY SKILLS AND COMPETENCIES 8-10 years exp in driving the service operations. Min 8 year of experience in managing the IM and MIM processes Preferably ITIL Expert, or Min two ITIL Intermediate certified professional Strong analytical, communication, presentation and reporting skills Good leadership, people management and operational skills Should have exposure to ITIL practices. Good written & verbal communication skills Experience in helpdesk environment Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through, innovation, process and procedure, and adopting and adapting ideas and practices from elsewhere Ability to work in shift and flexible schedule Ability to motivate staff Excellent team skills with ability to listen and contribute to discussions and meetings Building & Maintaining Relationships End to end ownership for customer satisfaction through levels of support Planning and organization & working well with Virtual Team Virtual Team Management Skills Relationship Management for services and vendors interface Mandatory Skills: ITIL Incident Mgmt .Experience: 5-8 Years .

Manage end-to-endcredit assessmentfor loan products within the designated area. Review and evaluate loan applications based on internal policies and regulatory guidelines. Monitor portfolio quality, ensuring low delinquency and adherence to risk parameters. Coordinate withsales teams and branch managersto support business growth while maintaining credit discipline. Conductfield visits, financial analysis, and verification to ensure authenticity of applicant data. Ensure timely processing of applications and maintainTAT (Turnaround Time)standards. Identify and escalate high-risk cases to theRegional Credit Headfor further review. Analyze credit reports, bank statements, and financial documents to assess repayment capacity. Provide training and guidance to branch credit officers for maintaining policy compliance. MaintainMIS reportsand share regular updates on portfolio performance with senior management.

Job Title: Workforce Services Specialist Skill Focus: Capacity Planning & Forecasting Customer Acquisition Strategy & Implementation Qualifications: Any Graduate Experience Required: 7–11 years About the Role We are looking for a Workforce Services Specialist with strong expertise in Capacity Planning & Forecasting to support customer acquisition strategies and implementation. This role involves developing accurate capacity plans, analyzing data trends, and aligning workforce supply with business demand to ensure optimal performance, efficiency, and customer satisfaction. You will play a key role in partnering with cross-functional teams, influencing decision-making, and ensuring seamless execution of workforce strategies. Key Responsibilities Develop and maintain comprehensive capacity plans that align workload forecasts with staffing requirements. Analyze historical run rates, efficiency assumptions, and shrinkage to model capacity needs across multiple lines of business. Conduct scenario modeling to assess the impact of various business strategies, operational changes, or unexpected events. Partner with Forecasting, Scheduling, and cross-functional teams to align capacity plans with hiring timelines, training schedules, and budget constraints. Translate capacity models into actionable headcount and hiring plans, ensuring service level and efficiency goals are met. Build and enhance capacity planning models and tools using advanced Excel and workforce management systems (e.g., NICE IEX, Genesys). Identify and escalate capacity risks and propose mitigation strategies. Manage supply versus demand gaps and communicate effectively with planning and operations stakeholders. Provide executive-level reports and presentations with clear narratives, assumptions, and recommendations. Mentor and support junior planners and schedulers, guiding them in optimizing schedules and minimizing customer impact. Work closely with forecasting teams to understand demand planning and its effect on capacity planning. Create process maps, SOPs, and working instructions for owned areas. Required Skills & Experience 5+ years of workforce management capacity planning experience , preferably in a contact center, sales, retail, or service operations environment. Advanced proficiency in MS Excel ; strong analytical and modeling skills. Hands-on experience with workforce management systems such as NICE IEX, Genesys , or similar. Strong knowledge of contact center KPIs (AHT, shrinkage, service level, occupancy) and their impact on workforce models. Experience in budget planning and FTE forecasting. Strong business acumen with the ability to link workforce metrics to operational and financial outcomes. Excellent problem-solving, analytical, and decision-making abilities. Exceptional communication skills — both verbal and written — with the ability to simplify complex data into actionable insights. Ability to thrive in a dynamic environment, managing multiple priorities under tight deadlines. Demonstrated leadership in managing small teams or initiatives.

Build, implement and support operational and reliability aspects of large-scale Kubernetes clusters with focus on performance at scale, real time monitoring, logging and alerting Define SLOs/SLIs, monitor error budgets, and streamline reporting Support services before they launch through system creation consulting, developing software tools, platforms and frameworks, capacity management, and launch reviews Maintain services once they are live by measuring and monitoring availability, latency and overall system health Operate and optimize GPU workloads across AWS, GCP, Azure, OCI, and private clouds Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity Lead triage and root-cause analysis of high-severity incidents Practice balanced incident response and blameless postmortems Participate in on-call rotation to support production services What we need to see: BS in Computer Science or related technical field, or equivalent experience 10+ years of experience operating production services Expert-level knowledge of Kubernetes administration, containerization, and microservices architecture Experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet) Proficiency in at least one high-level programming language (e.g., Python, Go) In-depth knowledge of Linux operating systems, networking fundamentals (TCP/IP), and cloud security standards Proficient knowledge of SRE principles, encompassing SLOs, SLIs, error budgets, and incident handling Experience building and operating comprehensive observability stacks (monitoring, logging, tracing) using tools like OpenTelemetry, Prometheus, Grafana, ELK Stack, Lightstep, Splunk, etc. Ways to stand out from the crowd: Operating GPU-accelerated clusters with KubeVirt in production Applying generative-AI techniques to reduce operational toil Automating incidents with Shoreline or StackStorm

We are looking for a dynamic and experienced Systems Administrator in the Virtual Platform team to fill a permanent position who will be the primary contact for all virtualization activities as well as taking part in day-to-day support of a large scale global Virtual infrastructure based on VMWare vSphere operating system and Cloud Automation software called CSA and its sub-components as well as Azure VMware service. The responsibilities include, Install, upgrade and patch the IaaS virtual platform environment, OS, drivers, firmware, etc to SME level and experienced with VMware suite of products Support, maintain and optimize all parts of virtual IaaS infrastructure including, Synergy chassis/blades/virtual connects, HP SAN arrays including 3PAR,Primera and Alletra models, Brocade switches, network switches etc. Familiarity with Azure and Azure VMWare service to SME standard and handle escalations including experience with HCX appliance and network extensions as well as able to understand VPN tunnel architecture and Azure networking to SME level Capacity management of virtual estate such as decommissioning whilst keeping a track of Azure first strategy to minimize on prem footprint and plan expansions as per environment needs Incident and problem management at a senior level, able to interface with consumers of the service as well as vendors in all aspects including escalations with experience of handling incident management frameworks Technically troubleshoot performance management incidents using all available tools like VROPS etc. and able to communicate difficult and sensitive information to stakeholders Support datacenter exit and able to build and support migration tools Senior level time management and able to handle requests within SLA Mentor and guide less experienced engineers as well as junior graduates and interns Able to effectively communicate upwards and represent the team globally in a professional manner and lead all juniors by example Stand in for regional lead when required. Minimum of 3 years of supporting Virtual Platform as systems administrator Quick learner of technology and able to adapt to fast changing environment Approaching SME level understanding of Azure and Azure VMWare service Expert knowledge on all components of vSphere products and HPE hardware and their management servers Expert knowledge on VROPS tool & migration tools like PlateSpin etc. Knowledge on HPE Cloud Service Automation tool, Knowledge on HPE 3PAR SAN storage Able to work with team members in both local and remote locations Able to collect and analyze virtual platform capacity and customer demands

International Solar Alliance is looking for Resource Mobilization Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field

Kenvue is currently recruiting for a: Analyst Network Strategic Capacity Management & Data integrity Role reports to: Director, Consumer Network Optimization Location: Asia Pacific, India, Karnataka, Bangalore Work Location: Hybrid What you will do The Analyst Network Strategic Capacity Management & Data integrity is responsible for making the Long-Range Capacity Planning (LRCP) for selected brands/technologies to ensure that our Supply Chain will have sufficient capacity to meet the future demand of Kenvue products from our customers. You will also ensure the availability and integrity of data required to LRCP and other network analysis for the segment Key Responsibilities Perform and maintain the annual renewal of the Long-Range Capacity Plan for the segment and develop/share strategic insights and shape recommendations to solve capacity constraint for proposal to management. Analyse and maintain data integrity within the network infrastructure to support decision-making processes Support Network Segment Leaders by doing data analytics for specific network projects (i.e. E2E supply chain optimization, network footprint optimization ) Partner with various functions across the world (Network, Regional Value Stream, Plants lead, External Manufacturing, Regional plan, DTO ) to deliver an aligned output. Develop and implement strategic plans for network capacity management to ensure optimal performance and scalability What we are looking for Required Qualifications 6-8 years of experience in network capacity management and data integrity University/bachelor’s degree or Equivalent in a related field Desired Qualifications Strong analytical skills with the ability to interpret complex data sets Excellent communication and collaboration skills to work effectively with diverse teams What’s in it for you Competitive Benefit Package Learning & Development Opportunities Kenvuer Impact Networks Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

As an experienced Infor M3 SWB (Scheduling Workbench) Consultant, your main responsibility will be to lead the implementation, optimization, and support of Infor M3 Scheduling Workbench. Your expertise in production planning, scheduling, and capacity management within Infor M3 environments will be crucial in ensuring efficient and optimized scheduling for manufacturing and supply chain operations. Your key responsibilities will include leading the design, configuration, and deployment of Infor M3 SWB to support production scheduling, capacity planning, and shop floor execution. You will be tasked with optimizing work order sequencing, resource allocation, and production schedules to improve efficiency and minimize bottlenecks. Additionally, you will be responsible for ensuring seamless integration of Infor M3 SWB with ERP, MES, APS, and shop floor systems, as well as configuring scheduling rules, calendars, and work centers to align with business requirements. You will also play a vital role in conducting training sessions, creating user documentation, and providing ongoing support to production planners and schedulers. Collaboration with production, supply chain, IT, and operations teams will be essential to drive scheduling improvements. Moreover, you will be expected to develop dashboards and reports to track schedule adherence, resource utilization, and production KPIs, as well as act as a subject matter expert to resolve technical and functional issues related to Infor M3 SWB. To qualify for this role, you must have at least 5 years of experience implementing, configuring, or supporting Infor M3 Scheduling Workbench. A strong understanding of manufacturing processes, production scheduling, and shop floor planning is required, along with experience in Infor M3 Production Management, MRP, and APS. Hands-on experience with SQL, data mapping, APIs, and integration tools for Infor applications is also necessary. Your ability to configure work centers, scheduling rules, calendars, and capacity planning parameters in SWB will be crucial. Excellent problem-solving and analytical skills, along with strong communication and stakeholder management skills, are essential to collaborate effectively with production teams, planners, and IT. Prior experience in industries such as manufacturing, food & beverage, distribution, or automotive is highly preferred.,

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Managed File Transfer Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with various teams to ensure seamless operations. You will also engage in planning and executing maintenance activities, ensuring that all systems are running optimally and in compliance with established protocols. Your role will be pivotal in maintaining the integrity and reliability of the services provided, contributing to the overall success of the organization. Technical Experience Configure, implement and support of data transmission solutions (Enterprise level FTP and Fax products e.g. MoveIT, RightFax) Configures secure file transfer (SFTP) definitions to securely deliver files to intended destination min. 2+ Years Hands on experience on MS System Center 2012/2016/2019 Orchestrator min. 2+ Years hands on experience on managing FTP tools like IPSwitch, FileZilla, WinScp, etc min. 1+ Years heands on experience in SQL administration & Query and experience in AWS environment 2+ Years hands on experience on Right Fax application and utility Clear concept based understanding of RightFax components like DocTransport Module, Server Module, etc 2+ Years in Tools and application Monitoring 2+ years experience in IAM-Identity & Access Management Basic Linux and Windows system navigation, commands and scripting Experience in defining, developing and delivering data transmission solutions(Enterprise level FTP and Fax products e.g. MoveIT, RightFax) Must have experience in Application Maintenance Must have understanding of Capacity Management Should be capable of Application Patching Must be able to handle Certificate Management Should have understanding of Delivery Management Good to have Backup/Restore Management Excellent attention to detail with an understanding of the risk of unsecure data transmission Professional Attributes Good verbal and written communication skills to connect with customer stake holders at varying levels of the organization Technical documentation skills Able to prioritize and execute tasks in a high-pressure environment Ability to operate independently and make decisions with little direct supervision Flexible to work in 24/7 shift. Educational Qualification B.Tech/ B.E in CS or Electronics & Communication or equivalent ITIL V3/V4 Foundation certified Good to have MCSE, AWS Certification Qualification 15 years full time education

We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting. Please Note - Must have strong experience in Capacity Planning & Forecasting. Interview Mode - Face to Face on 4th Sep 25 Location - Bangalore Experience - 8 - 14 Years 9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantage Notice Period - Immediate - 45 Days max. Shift - UK Shift Please Note- Need to be flexible work from office all 5 Days. Qualification- Graduate and postgraduate. Skills Required Workforce management Capacity planning, preferably in a contact center or service/sales/retail operations environment. Capacity planning, forecasting, Data science, Machine learning, time series) Strong proficiency in Excel (e.g., pivot tables, charts, formulas). Experience with Capacity planning models, workforce management systems like NICE IEX, Geneys) Basic understanding of contact center KPIs (e.g., AHT, shrinkage, service level, occupancy) and their impact on capacity models. Real sense of ownership and accountability to deliver against plan. Good analytical and problem-solving skills, with attention to detail and accuracy. Ability to forge positive, objective relationships with Client, Operations and Support teams. Adapt, thrive and multitask in a demanding workplace while managing pressure, deadlines and conflicting and shifting priorities. Must demonstrate perceptive, thorough and decisive approach to problem solving. Support implementation and optimization of WFM tools (e.g., NICE, Verint, IEX, Genesys) to enhance workforce planning and analytics. Extensive experience in Capacity Planning and Forecasting. Strong in leadership role on a global set up Experience in working in WFM and/or in the BPO/Contact Centre Industry: A solid understanding of applicable performance metrics and data is necessary Working knowledge and technical understanding of WFM principles and calculations: This includes capacity planning, forecasting, and scheduling Excellent analytical skills: The ability to analyse data and make informed decisions Effective organizational and time management skills: The ability to manage multiple tasks and priorities efficiently Excellent oral and communication skills: The ability to effectively communicate with team members, clients, and other stakeholders Interested candidates please share resume on below details Support in building accurate forecasts based on historical trends and business inputs; manage Capacity planning efficiency to balance workload distribution. Identify inefficiencies in workforce management processes and propose automation or system enhancements to improve accuracy and efficiency. Interested applicant can share resume and can contact to below mentioned contact info.: Share CV on: Amzad@inspirationmanpower.co.in Call to: Amzad Ali - 9900024952

Suresh Wadkars Music At Ajivasan Pvt. Ltd. is looking for Manager to join our dynamic team and embark on a rewarding career journey The Manager will be responsible for overseeing day-to-day operations, ensuring smooth coordination between faculty, students, and administration. Manage daily activities of the academy including class scheduling, student registrations, and teacher coordination. Ensure smooth functioning of facilities, instruments, and learning infrastructure. Maintain records of students, performances, and assessments. Support faculty with resource needs, class management, and event planning. Plan and execute concerts, workshops, recitals, and cultural programs.

Responsibilities & Key Deliverables Function related: Capability Building of both STA and DE domains in platform teams Ensure future readiness by continuously upgrading teams with new technological skills Capacity Management: Ensure Capacity of Parts related to his Commodity in case of Common supplier serving multiple Platforms. Ensure a Technology roadmap is created along with COE and relevant SSU stakeholders using a structured forum and deploy them to live projects Improvisation of processes and systems through various means such as Digitization, IT enablement, Analytics etc. Create required domain expertise in commodity to help deliver on projects Supplier relationship management Support platform for IMCR Target Platform related: Manning/Resource Allocation - Enable platform teams to deliver on TCP objectives through optimal allocation of competent resources Solution Provider in conflicting situations - Provide solutions/alternatives in case of conflicting situations being faced by delivery team Help Debottleneck all System/Functional interface conflicts faced by the delivery team Ensure proper coordination between multiple platform teams while reaching out to a common supplier Knowledge/Skills Required: - New Part Development System (MP, EP, VP, PP), APQP, SPC, and Problem-solving techniques - Decisions to Zero base costing - Cost Control - Technical knowledge - Commercial knowledge on various taxation and Inco terms Experience min 3 years Industry Preferred Qualifications B.E General Requirements

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Manager Finance COO (Chief Operating Office) COE (Centre of Excellence) Support Business: Finance Function Principal responsibilities Delivering essential management information on the function s cost performance as well as projections for the monthly forecast and annual planning cycles. Includes monthly Actuals reporting and month-end readiness activities such as accruals and invoice management, professional fees monitoring and adjustment journal preparation. Aligning FTE plans to the future organizational shape and impact of the strategic change agenda. This includes headcount/roles monitoring and reporting in support of the regional/functional COO team s oversight on capacity management and efficiency saves. Supporting the regional/functional COO in providing management information and data analysis on the function s cost base, including key statistical data metrics on headcount movements, open positions, diversity, span of control and snapshot survey actions amongst others. This also relates to support for governance and MI packs as required for COO, Head of Finance and CFO committees as required. Ownership of the implementation of the agreed and optimized cost management structure, including but not limited to cost center management and systems structures, and ownership of corrections to OSPD structures and cost re-classifications, if any Continuously look at ways to simplify the forecast, budgeting and FRP processes that help facilitate a more efficient Group forecasting process. Act as a Catalyst for Change . Identification of process improvements and measurable efficiencies through centralization and standardization of processes. Ownership of regular reporting, delivery service or recharging tasks that are required to ensure expected operations continue as expected. Anticipate and address issues and concerns from stakeholders, resolve them in an effective manner. Establish an effective and robust communication channel with multiple stakeholders to ensure timely flow of information and continuous feedback mechanism. Engage with stakeholders through fact-based conversations, building strong relationships and providing challenge, where appropriate The role is essential to the improvement of the cohesion of the controllership function across the regions and other Finance areas. The diverse responsibilities spanning across two major areas of robust financial management and proactive organizational support for the function, require that the role holder is highly efficient and conscientious in dealing with both highly confidential and commercially sensitive information with discretion. Furthermore, there is a global network of functional/regional COOs who will form a virtual team to support change and provide guidance and best practice internally. Requirements Overall experience of 10+ yrs with financial management and business analysis experience requiring strong technical and commercial understanding of what drives the numbers reported. Proven relationship management and team engagement skills, with the ability to deal with all senior/junior levels within a global organization. Exceptional drive and commitment which includes the ability to work and thrive in a fast changing, results driven environment and handle competing priorities. Sound judgment and problem-solving abilities. Ability to highlight problems, but more importantly, offer innovative and practical solutions and drive through their execution in a collective environment and in a timely manner. A self-starter who is not afraid to speak up and face a challenge; also, open to listen to guidance and learn as they go. Good understanding of the Group s strategy and is commercially minded and customer focused. Strong influencing, interpersonal, negotiation and conflict resolution abilities Excellent communication (written & verbal), planning and organization skills. An inquisitive mind who is not afraid to challenge the status quo, continuously looking at ways to improve processes and reduce duplications. What additional skills will be good to have Qualified Accountant is desirable (ACA/ACCA/CIMA/CPA) Experience of running an annual planning process would be an advantage. Experience in cost management and analytics would be an advantage. Excellent systems skills (including use of TM1, Excel, Word, PowerPoint) Prior experience of working with offshore/satellite teams is desirable. You ll achieve more at HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

About the Position: We are looking for candidates to join our Performance and Capacity Team with 5 to 9 years of experience, a crucial part of our infrastructure strategy. This team plays a pivotal role in ensuring cost-effective capacity management, optimizing the performance of critical business processes and services based on demand fluctuations. As a key player in our digital transformation efforts, the team helps shape infrastructure decisions, aligning with industry best practices and leveraging advanced technologies such as cloud computing, proactive monitoring, and predictive analytics. By continuously tracking our ability to meet the published Risk Appetite for performance and capacity across key systems, they ensure stability while preventing overprovisioning. Role: Performance and Capacity Specialist Location: Pune Experience: 5 to 9 years Job Type: Full time Work Type: Hybrid Impact you will realize: As a Performance and Capacity Specialist, you will be responsible for assisting in all performance engineering and capacity management activities to support project delivery as well as BAU initiatives and processes. You will help in developing CMIS proactive management products such as reports, dashboards, and forecast models. Additionally, you will be involved in the day-to-day performance and capacity management activities of live services. Your essential functions will include supporting the Performance and Capacity Team in the implementation of Repository, CMIS, setting up and developing performance and capacity monitoring and reporting requirements for applications and infrastructures, validating system characteristics and maximum capabilities, analyzing system behaviors to identify potential areas of concern, and participating in the project life cycle from business case to delivery in the production environment. Furthermore, you will assess planned changes for performance or capacity impact, co-author the Corporate Capacity Plan, and provide input to the IT Budget cycle. Key Skills Required: Primary Skills: - Experience in Performance and Capacity management within a business-critical global Banking, Financial Services, and/or Technology environment - Ability to work independently and take personal responsibility for solving P&C related issues - Proficiency in risk management and judgment and decision-making - Skill in work complexity and innovation, driving innovative solutions and facilitating communication Qualifications: - Bachelor's or Master's degree in Computer Science or related field Why Xoriant: Xoriant is a trusted provider of digital engineering services with expertise in Data & AI, cloud & security, domain and process consulting. With over 30 years of software engineering excellence, we serve Fortune 500 companies and tech startups, offering opportunities for growth and innovation. Join us to experience a workplace that values diversity, inclusivity, and continuous learning. To know more about Xoriant, please visit: www.xoriant.com Equal Employment Opportunity: We are committed to providing equal employment opportunities to all individuals, fostering a culture of belonging and respect. Our inclusive workplace values diversity and ensures that all employees have the opportunity to succeed and contribute to our collective success.,

As a Network Security Architect at Ameriprise India LLP, you will support complex network security architectures by developing, designing, configuring, and implementing detailed network security strategies and solutions that meet and exceed capability, flexibility, scalability, performance, and reliability objectives for various large projects across multiple technologies within your technical area of expertise. You will provide technical leadership to team/vendor/contractor resources, ensuring the viability of designs, flawless execution, and seamless transition into the production environment, maintained for ongoing BAU activities. Responsibilities: - Independently and in a team environment, perform highly complex assignments related to security design, architecture, management, and deployment of new and existing security rules and standards in the data center environment. - Lead the proper execution of security changes and updates in accordance with corporate security policies to meet business requirements. - Responsible for security monitoring and leading the troubleshooting of network-related issues in a logical manner. - Research, recommend, and establish innovative solutions for security standards that scale with business growth. - Introduce automation for daily routine administrative tasks wherever possible. - Collaborate with all Information Technology (IT) disciplines. - Create, maintain, and update documentation with the most relevant information. - Serve as an escalation resource during major incidents and outages as needed. - Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. - Collaborate with team members to ensure project scoping activities align with architectural objectives. - Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. - Continuously develop specialized knowledge and technical subject matter expertise by staying informed of industry trends, emerging technologies, and their potential value to the business. Required Qualifications: - Bachelor's degree in computer science or a related field; or equivalent work experience. - Minimum of 10-14 years of relevant networking experience required. - 10-14 years of experience with network design and engineering. - Strong analytical and customer service abilities. - Ability to communicate and articulate technical information across various organizational levels. - Strong thought leadership abilities and highly innovative problem-solving skills. - Ability to coach and mentor experienced Security staff. Preferred Qualifications: - Firewalls: Palo Alto, Cisco, Checkpoint - F5: Big IP, LTM, GTM, ASM, AFM - Infoblox: DNS, DHCP, NTP - Packet Broker: Gigamon - Packet capture and analysis: Gigastor, Wireshark - Cloud Networking: AWS, Azure - Automation and scripting - Working knowledge of Cisco Platforms: routing and switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE - Understanding of network monitoring, NetFlow, capacity management About Our Company: Ameriprise India LLP has been providing client-based financial solutions for 125 years to help clients plan and achieve their financial objectives. We are a U.S.-based financial planning company headquartered in Minneapolis with a global presence. Our focus areas include Asset Management and Advice, Retirement Planning, and Insurance Protection. Join our inclusive, collaborative culture that rewards contributions and work with talented individuals who share your passion for doing great work. You will have opportunities to make a difference in your community and create a career at Ameriprise India LLP. Full-Time/Part-Time: Full time Timings: 2:00 PM - 10:30 PM India Business Unit: AWMPO AWMP&S President's Office Job Family Group: Technology,

The role of WAF - L2 requires 3 to 10 years of experience in working on Network Security. The position is based in Mumbai and the ideal candidate should hold Product Certification in F5 WAF/Cloudfare Certified Professional. The candidate should have overall 3-6 years of experience in network security with a minimum of 3 years dedicated to managing WAF solutions. Proficiency in managing WAF, working with Windows, Linux, and Unix environments is essential. Hands-on experience in commissioning and implementing WAF solutions, integrating with various management and authentication authorization tools, and automating processes using scripting is required. Responsibilities include managing policies and exceptions, server traffic management, analysis, and troubleshooting tools. The candidate should have a good understanding of WAF solutions, incident, problem, service request management, change management, configuration management, and capacity management of WAF Setup. Proactively utilizing network monitoring tools to isolate events, supporting incident monitoring and analysis/response initiatives is crucial. Furthermore, the candidate should coordinate with users to ensure timely resolution of any trouble tickets, troubleshoot layers of the OSI Model, conduct daily performance checks, and maintain network security policy, standards, and procedures. Creating technical documentation, co-coordinating with OEMs, leading and mentoring L1 & L2 engineers team, implementing WAF alerts, rules, and policies, and closure of compliance and audit points are part of the job responsibilities. The candidate should be able to investigate, isolate, and resolve WAF incidents with RCA, implement SOP/Run book, update knowledge base, automate and integrate tools with security dashboard, and Infosec tools. Patch updates, upgradation, and ensuring SLA compliance, along with excellent communication skills, ability to manage complex issues, and ownership of technology are key aspects of the role.,