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Kesari Tours
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Call Center Head

Call Center Head

Kesari Tours

5 - 10 years

3 - 6 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Posted:5 days ago| Platform:

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Skills Required

Call Center Management Holiday Packages Tour Packages Team Management Team Handling Customer Service Call Center Operations Telesales Team Leadership International Sales Sales Process Outbound Sales Travel Sales International Travel Domestic Sales Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Name: Kesari Tour Position: Call Centre Incharge Qualification: Any Graduate Experience: 5 10 years Location: Mahim, Mumbai Industry: Travel and Tourism Job Roles & Responsibilities: - Manage call centre staff and daily operations. Ensure timely and accurate handling of travel inquiries and bookings. Track team performance and service quality. Handle customer complaints and escalations. Guide and train team members regularly. Share regular updates and performance reports with management. Identify and implement improvements in call center operations. Instersted candidate can share their resume on upasanast@kesari.in or 8657549866

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Kesari Tours

www.kesari.in

Travel Arrangements

Mumbai Maharashtra

1001-5000 Employees

17 Jobs

Key People

Sandeep Sethi

Managing Director
Priya Sharma

Chief Marketing Officer

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