Calibration Engineer

Job Description – Calibration Engineer (Key Client Accounts)

Position Title: Calibration Engineer
Location: Mohali Sector 82
Experience: 3–4 Years

About ITC India Pvt. Ltd.

ITC India Pvt. Ltd. is a trusted partner for providing high-quality calibration, testing, and compliance services to diverse industries. With a strong focus on precision, reliability, and client satisfaction, ITC India works with leading organizations to ensure compliance with international standards and maintain trust in their critical measurement systems.

Role Overview:

The Calibration Engineer will be responsible for performing accurate calibration of instruments and managing assigned key client accounts. This dual role requires both technical expertise in calibration and client-facing skills to ensure smooth execution of projects, timely reporting, and long-term client satisfaction.

Key Responsibilities:

Calibration & Technical Execution

• Carry out calibration, testing, and verification of instruments across domains (electrical, mechanical, thermal, dimensional, pressure, etc.) as per ISO/IEC 17025:2017.
• Ensure accuracy, traceability, and compliance in all calibration processes.
• Maintain complete calibration documentation, records, and certificates as per NABL/ISO requirements.
• Troubleshoot technical calibration issues and provide solutions.
• Keep updated with industry developments, standards, and calibration technologies.

Client Account Management

• Serve as the single point of contact for key client accounts of ITC India Pvt. Ltd.
• Understand client-specific requirements, calibration schedules, and deliverables.
• Coordinate internally with operations, logistics, and quality teams to meet client commitments.
• Ensure timely delivery of calibration reports/certificates to clients.
• Provide technical support and proactively resolve client queries/complaints.
• Build and maintain strong, long-term professional relationships with key clients.

Quality & Compliance

• Strictly adhere to ITC India’s Quality Management System (QMS).
• Assist in preparing and supporting NABL/ISO audits and client inspections.
• Ensure compliance with health, safety, and environmental regulations during calibration work.

Qualifications & Skills Required:

• B.E. / B.Tech. / Diploma in Instrumentation, Electronics, Electrical, or Mechanical Engineering.
• 3–4 years of relevant experience in calibration services.
• Sound knowledge of ISO/IEC 17025:2017 standards & NABL accreditation process.
• Proficiency in calibration software, MS Office, and technical documentation.
• Strong communication and client relationship management skills.
• Ability to manage multiple client accounts with professionalism and efficiency.

Key Competencies:

• Technical Accuracy & Attention to Detail
• Client Orientation & Relationship Building
• Problem-Solving & Analytical Skills
• Planning, Coordination & Time Management
• Team Collaboration

Growth Path:

This role offers career progression into Senior Calibration Engineer / Client Services Manager, with opportunities to handle larger portfolios, lead client engagement, and mentor junior engineers.

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Experience:

• Calibration Engineer: 4 years (Preferred)

Work Location: In person