585 Cafeteria Management Jobs - Page 2

Perform diversified cleaning and housekeeping activities (as mentioned in the contract) of the client premises. Maintain all areas assigned in a perfect state of cleanliness.Proper use of chemicals and other cleaning agents. Collection and disposal of garbage. Proper use of cleaning equipment.Carry out any other duty as instructed by the Supervisor/Manager Attend all scheduled staff training and safety meetings. Estimate time and materials required on work orders.Maintain work area and equipment in a clean and orderly condition following all prescribed regulations. Know current Safety Regulations.Respond to emergency call-in situations. Have necessary stock and tolls to perform the cleaning and housekeeping activities.Make daily rounds of premises as assigned by Supervisor

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Housekeeping to join our dynamic team and embark on a rewarding career journey Responsible for coordinating all work requests coming in through e mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. Collect all closed work orders to close the calls. Produce reports based on the data collected, through produced work orders, for Sodexho and the Client Receive and answer all incoming calls/mails/papers reporting complaints or work requests Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations Maintain the confidentiality and security of all data and information relating to the facility Maintain professional appearance at all times Qualification : HSC/equivalent or Diploma holder or Graduate Minimum 2 years experience in any facility management company or in a hospitality industry. Excellent knowledge of Word and Excel Excellent customer service skills Excellent communication skills Ability to deal with various types of people Effective time management skills Ability to work under pressure

The Assistant Post Facilities Manager will be responsible for: People Management (including vendor management) Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities Manager Drive staff morale, trust and work ethic amongst site team by fostering an environment that supports teamwork, cooperation, and performance excellence Assist in mentoring and enabling Training and Development of team members Manage multiple vendors (including hard and soft skills) to deliver services on time and within budget Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLLs procurement best practices Achieve Key Performance Indicators and Service Level Agreement targets Client/Stakeholder Management Deliver excellent customer service to meet clients onsite expectations Build and develop effective relationships with the Posts key stakeholders and be demonstrate comfort working across all levels Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations Finance and Commercial Management Ensure that the sites financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics; Monitor expiry of contracts and initiate re-procurement if needed; Continually assess contracts to ensure best value delivered to the client Health and Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules Review contractor Safe Work Method Statements (SWMS) prior to works being undertaken on site Site Operations Management Implement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards. Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy. Assisting in the management of leased residential properties, and building and maintaining internal and external stakeholder relationships. Organize specialty cleaning as required. Implement and sustain good work order management resulting good KPIs. 24/7 emergency call support and site attendance as and when required. Risk Management Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to JLLs business conduct by ensuring compliance with the firms guidelines, procedures and strategies

Facilities Executive Soft Service Integrated Facilities Management Corporate Solutions (region/country) What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team Responsibilities Be accessible for escalation of all FM related issues for the facility Oversee the Helpdesk work process Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stretch targets for self to achieve maximum team performance Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Ensure immediate response to Priority Calls Evaluates records to forecast department personnel requirements Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep Inspect the turn out and attendance of the staff and sign the shift register Oversee the Housekeeping Services during the shift Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff and sign the shift register Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Keep stock of all consumables Ensure orders are dispatched in time and follow up with the stores to ensure timely supply Adhere to the Client procurement procedures Generate Monthly Management Reports in the agreed format to the FM Take rounds of the facility regularly to identify issues in Housekeeping/security and Cafeteria etc. and initiate immediate rectification actions Manage the FM vendors for the facility assigned and take appropriate actions for issues in consultation with the FM Be responsible for adherence of all FM procedures for the facility assigned Performs additional job duties as requested Property Operations Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by BA Continuum Solution Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solutions finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report and other reports as required Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews To ensure timely and accurate completion of FM reports pertaining to soft services

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overall performance of Site operation. Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupants satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards / efficiency / productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances Reporting: You will be reporting to Account Director. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well

Responsibilities: * Coordinate facility maintenance & housekeeping * Ensure office efficiency & safety standards met * Manage administrative tasks & processes * Oversee transportation & canteen services

What this job involves: POSITION GOALS To Assist & Soft Services in accordance with comprehensive IFM contract between JLL . KEY RESPONSIBILITIES Establish engineering & operational procedures and roll out the same for site staff. Establish contacts with local authorities on the facility related issues and maintain the relationship. Responsible for all legal & statutory related compliances, pertaining to facility & engineering operations. Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer Recommendations. Responsible for planning a critical spare for all installations as per manufacturers recommendations and inventory. To provide comprehensive facility, contract and procurement management for technical service to the client. Responsible for development of all maintenance related schedules & plan shutdown activities in consultation with Client. Periodically inspect the logbooks, checklists and PPM schedules for a better management of engineering system. Work towards Zero down time and set up the practices to ensure the delivery of seamless service to clients. Responsible for ensuring Landlords compliance on availability of all statutory obligations. Responsible for setting up the maintenance contracts to ensure the risk mitigation to the client operations. Assume the responsibilities of FM, as and when required. Implement the energy management programs to reduce the cost on utilities. Responsible for weekly & monthly reports on M&E, covering the maintenance contracts, spare parts Consumptions, incident reports etc. Responsible for energy management, saving opportunities, risk management & engineering systems audits. Performs handyman work including but not limited to carpentry painting drywall and plaster. Repair, miscellaneous electrical work minor plumbing repairs, door repairs/replacements etc. Conducts daily internal walk-through to ensure al M&E equipment are in good order. Oversee contractors workmanship. Monitoring of Job progress, job schedule and status. Maintaining daily team communication/ relationship while on the job including dealing with client expectations. Implementation of LOTO procedures and various other safety procedures required for sale operations. Ensure adherence to client SLAs. Monitor the operation of M&E vendor and ensure adherence to SLAs Coordinate/ monitor LL actions on areas controlled by then. Communicate to the FM all incidents issues and pending problems. Take rounds of the facility regularly to identify issues in and initiate immediate rectification action. Participate in emergency evacuation procedures including crisis management and business continuity. KEY PERFORMANCE MEASURES Leadership Able to work with multiple teams Set examples within the team . Monitors personal performance measures and achieves results . Required Skill Set Diploma / Degree with experience inelectrical 3-15 years of experience in M & E maintenance

Assistant Facility Manager - Soft Services Location: Siruseri, Chennai Role Overview We are seeking a dynamic and experienced Assistant Facility Manager specializing in soft services to join our team in Chennai. The successful candidate will be responsible for managing soft services operations across a large-scale facility spanning 16 lakh sq ft (1.6 million sq ft). This role requires strong operational expertise and leadership to ensure exceptional service delivery. Key Responsibilities Oversee daily soft services operations including housekeeping, reception, mail room, hospitality, landscaping, pest control, and waste management across the 1.6 million sq ft facility Implement and monitor service delivery standards to ensure client satisfaction Supervise and coordinate with soft services team members and service providers Conduct regular inspections and quality audits to maintain service excellence Manage operational budgets and control costs while maintaining service quality Ensure compliance with health, safety, and environmental regulations Address client queries and resolve service-related issues promptly Prepare and present performance reports to the Facility Manager Train and develop team members to enhance operational efficiency Coordinate with other facility management teams to ensure integrated service delivery Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field 4+ years of experience in facilities management with focus on soft services Proven experience managing large-scale facilities (preferably 1 million+ sq ft) Experience in supervising teams and vendor management Strong knowledge of soft services operations and industry best practices Excellent communication and interpersonal skills Good organizational and problem-solving abilities Proficiency in MS Office and facility management software Preferred Skills Knowledge of CAFM systems and digital facility management tools Experience with resource optimization and workflow management Understanding of sustainability practices in facility operations Familiarity with industry standards and certifications (ISO, LEED, etc.) Knowledge of local regulations relevant to building maintenance

Facilities Engineer Integrated Facilities Management Commitment to facility operations excellence Do you have superior technical know-how when it comes to maintaining a facility Lets talk! We always welcome people who can carry our torch for superior quality service. In this role, youll be our go-to guy when it comes to managing our sites daily operations and technical issues, providing effective solutions whenever difficulties arise. Are you well-versed in workplace safety As well rely on you to develop and carry out an elaborate preventative program for managing sites. Youll also make sure that all essential site activitiesincluding the maintenance of electrical, mechanical, chemical, fire protection systems and equipmentare performed in a safe and efficient manner; complying with policies and requirements set out by the government, our client and our own management teams. Your expertise in critical environment procedures may also help you land this job. Performance Excellence Are you driven by performance metrics We find that the best working relationships are fostered by meeting (and exceeding) our service level agreements. This will also be part of your DNA! Working as part of a larger team, you will be involved in ensuring all key performance indicators are met, as set out in the management contract. Championing Improvement Do you get excited by improvement works As part of a larger team, you will be involved in launching various improvement and savings programmes that will benefit both us and our clients. For example, you will be involved in the implementation of energy management programmes to help cut utilities costs and eliminate wastages. This will involve working closely with our vendors, coordinating with them on a variety of projectsfrom beginning to end. Youll see to it that our vendors are managed accordingly, and that technical and safety audits and repairs are in sync with the projects timeline. Putting best practices in place Do you like sharing ideas to improve the work process As our facilities engineer, youll contribute to the creation of engineering service delivery standards. Youll also help in the planning, implementation and review of site-specific processes and protocols. Teamwork should also be one of your strongest points, as youll work with a team to ensure that all performance targets set out in the contract are being met. To do this, youll develop tools that help measure the technical teams performance on a quarterly or annual basis. Sound like you To apply, you need to be: A technical hands on expert An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years experience in facilities operation. A strong background in troubleshooting processes is a big plus. Good communicator Do you have an excellent command of spoken and written English and Chinese language Can you communicate technical issues to less able colleagues, clients and vendors If you said yes to these, bring your ambition and explore our world of possibility.

Objective Of This Role: (Brief description of the role, why are we hiring, and what will person in this role do) Overall responsible for Administration activities at Chennai Perso Bureau Responsible for Daily Administration activities. Responsible for facility & infrastructure at Chennai Perso Bureau. Leading a team of facility staff (Internal and External) and personnel to maximize performance. Responsible for internal and external audits at Chennai Perso Bureau. Responsible for all Legal & Statutory Compliance at Chennai Perso Bureau. Tasks & Responsibilities: (Major task and role person will have to perform list all the relevant points) To identify employees training needs and manage training and development To manage the HR & Admin documents related to Chennai as per PCI / NPCI & ISO 9001, 14001, 45001 Health & Safety and 27001 standards. Responsible for handling employee complaints, grievances and disputes To ensure employee safety, welfare and wellness Good knowledge on legal & statutory requirements and to maintain the relevant documents / registers Preparation of periodic Management Reports for Admin Operations, audit reports, Legal Registers, Etc., Responsible for Event management like Daily, Monthly Birthday celebrations, Festival celebrations, GD MS events, Etc., Maintain the Asset register of Chennai Perso Bureau. Implementation of safety and work environmental rules as per the Factories Act. Responsible for infrastructure development, new projects, rework/renovation. Maintaining the space management for the Chennai Perso Bureau. Responsible for Cafeteria, Housekeeping management, Cab bookings, Scrap management, and E-waste management, Etc. Responsible for employee travel management at Chennai Perso. Negotiate with vendors, service providers and contractors to effect cost reductions / Compliance. Knowledge in conducting periodic Risk assessment / Audit documents & check list for legal & statutory audits and to handle Internal / external audits. Education & Trainings: Any Under Graduate Any Post Graduate Technical know-how: (Mention the technology on which person must be experienced) Mandatory: Labour Laws and Statutory compliance as per the Factories Act. People Management Good to Know: ISO 9001, ISO 14001, ISO 45001 and ISO 27001 AIM/HIRA Legal compliances pertaining to local authority Pollution Control board compliances Experience in Indirect Purchase Experience in HR Soft Skills: (Inputs on soft skills required for role, like team management, communication, customer management etc) MS – Office (Word, Excel, Power point) Experience: (in yrs.) Total : 5 - 8 Years Relevant* : 3 – 4 Years

Corporate Floor Executive Work Dynamics - JLL We're Hiring: Corporate Floor Executive for our client location Pune - Hinjewadi Are you passionate about hospitality, event coordination, and creating seamless client experiences Were looking for a Corporate Floor Executive to join our team in Pune If you have hands-on experience in Event Management F&B operations managing corporate floors, leadership sessions and are comfortable with ODC setups and food coordination, this could be the perfect fit. What you'll do: Manage high-level client visits with attention to detail and professionalism Coordinate events, meetings, and F&B arrangements for clients and internal teams Oversee ODC setups and ensure the corporate floor is guest-ready at all times Work with internal teams and vendors to deliver a seamless experience Maintain premium service and hospitality standards Resolve client needs and issues promptly and professionally Prepare data sheets analytical reports for monthly reviews. work on feedback and actions to improve ratings C-sat scores What were looking for: Hotel Management/Hospitality Graduation with 4-6 years experience in managing CRE function corporate events leadership sessions F&B, Lounge operations, or similar roles in Facility Operations Exposure to event setups, food service planning, and ODC coordination. managing senior leadership meetings connects/ Client Visits Excellent communication & interpersonal skills, Strong multitasking and organizational abilities A professional, polished, and proactive presence What you can expect from us On-site Pune, MH

What this job involves You will oversee the housekeeping services and team at site. Your main role will be to ensure we provide excellent hygiene standards at the site as per client requirements. You will also be assisting management and Property Manager with any assigned projects and providing backup to the Property Manager when required. Following would be your site deliverables: Inspect work performed to ensure that it meets specifications and established standards. Ensure the upkeep of the assignment/task as per set SOP. To make plans/ schedules and inspect/assigns work to subordinate supervisors and/or teams. Conduct regular briefing for ground staff. Ensure discipline, proper attire and etiquette in subordinate staff. Vendor management, regular meeting with respective vendors for resolution of site related issues. Implementation of all standard operating procedures at site to ensure smooth site operations. Ensure closure of complaints about services and equipment and take corrective action. Maintain required records of work hours, budgets, and other information. Regular/ frequent rounds to be taken to inspect and evaluate the physical condition of facilities to determine the type of work required. Check and maintain equipment to ensure that it is in working order. Brief and de-brief all supervisory staff. Monitor all cleaning activity, ensure it is done as per set SOP, in order to maintain premises in best possible way and to enhance the lifespan of equipment. Conduct training on regular basis for work policies and procedures. Maintain inventory of consumable stock to ensure that supplies and other equipment are available in adequate amount. Select and order or purchase new equipment, supplies, or furnishings. Prepare reports Like DMR, MMR, QBR and other related reports at site Recommend changes that could improve services and increase operational efficiency. Perform financial tasks, such as estimating costs and preparing/managing budgets Plan & arrange for change in beautification of certain areas every quarterly and for festivals & events. Site details: You will be working on __site name ___, which is a ___type____, located at ___location____ Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be maintaining, supporting and validating the performance of subordinate staff. You will demonstrate the ability to manage others and communicate information effectively with the internal and external customers. Qualifications You will have a Degree / Diploma in hotel management / hospitality with minimum 5-7 years of work experience, Effective communication skills and knowledge of processes for providing customer service would be an added advantage.

What this job involves: Responsible for the overall Low side soft services operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the TTs are closed with in timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stake holders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the BU moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver Responsible for the upkeep of the Low side soft services areas/floors. Monitoring Facilities Assistant managers/Executives and assigning them the task/guide them where ever required. Handle all emergency situations pertaining to employees and TPV Work as a team player with co-workers and in conjunction with other departments. Ensuring the site compliance scores are maintained as per the statuary norms. To have the monthly connects with the TPV Vendor for seamless operations. Analyse the vendor score card to raise the bar. Customer Service Deliver high quality, prompt and courteous Facility Management services in support of Clients business needs in a safe working environment Be accessible for escalation of all FM related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the annul budgets. Supporting Business EAs for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise. Proactively seek to improve the systems and processes of all operations in response to changes in the campus. Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies: Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of Indents on IMT. The budgets for the month allocated are utilized. Education and experience Candidate must have a high school diploma or graduate degree Minimum 4 years prior experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellentpeopleskills, problem solving, empathyand the abilitytointeract with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experiencewithclientreportingandpreparationofreportsrequired A relationship builder Client Satisfaction and cost effectiveness; Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients. Scheduled Weekly Hours: 48

Job Summary:The Facilities Coordinator provides administrative and operational support to ensure the efficient functioning of building facilities. This role involves coordinating maintenance, managing office services, and assisting in workplace safety and compliance initiatives. Key Responsibilities:Serve as the first point of contact for all facility-related inquiries and service requests.Coordinate routine maintenance and emergency repairs with vendors and service providers.Monitor building security, cleanliness, and safety standards.Track inventory and order office and facility supplies as needed. Assist in managing office moves, furniture setups, and space planning.Maintain records of maintenance schedules, vendor contracts, and compliance documentation.Support health and safety compliance efforts, including inspections and audits.Communicate with staff regarding facility-related updates and issues. Qualifications:High school diploma or equivalent; associate or bachelors degree preferred.13 years of experience in facilities coordination or office administration.Strong organizational and multitasking skills.Good communication and problem-solving abilities.Proficiency in MS OfficeWork Conditions:Office-based with occasional site walkthroughs.

Positions Goal: To provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Deliverable Role/Responsibilities: Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans, GRNs etc Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of client viz. Stationery, midnight snacks etc, material movement etc. Timely submission of reports as requested by Asst Manager & Facility Manager Ensure employee health & safety & related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning & maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment first take approval of Client FM and then submit to MIS and billing department. Liaison with the client Finance team Client billing invoicing and follow up payments by clients Monitoring of all housekeeping pantry stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client VIP visits and arranging blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM FM updated. To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points. Proper check on vending machines and photocopier machine reading. Checking H.K attendance on daily basis. To check food quantity, and Food testing before lunch/Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk/ Mail room Executive. Provide management advice to Helpdesk for escalated issues. Insure immediate response to priority Calls. Coordinate with facilities helpdesk regarding the arrangements of the day. Oversee the Front office Function during the shift Ensure Visitors are promptly attended by FOE Ensure that FOE has placed newspaper and magazine in the reception area. Oversee the Mailroom process during the shift. Provide management advice to Mailroom for escalated issues To check the attendance of our vendor's employee. Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom, Manage the inventory control of all facility related items. Maintain Proper Log Book and mention the follow up jobs if pending in next shift. Log Book Shared with FM every in every shift. Education Yrs. of Experience: Bachelor's Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Skill Sets: Exposure and experience in dealing with multinational corporate organizations Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills

What this job involves: Building great impressions and experience Youll be the face of both our client and JLL working within a diverse and inclusive team. Youll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client youll create a welcoming and professional image within your role. As a visitor's first point of contact, youll provide top-notch service to everyone visiting reception. Youll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, youll be calm and collected managing issues and complaints. Keeping a well-oiled workplace POSITION GOALS To back up receptionists and perform front office duties in accordance with company policies, procedures and processes. Achieving the Key Performance Indicators and Service Level Agreement targets. ROLES AND RESPONSIBILITIES Conduct daily floor inspections to ensure all internal office areas are in good condition. Manage onsite cleaners to ensure the cleanliness and tidiness of the office, and perform regular performance reviews with vendors. Manage air-conditioning arrangements upon user requests. Manage monthly office supplies orders. Ensure professional and polite telephone responses. Provide assistance to the mailroom as needed. Ensure compliance with JLL management regulations and requirements. Arrange maintenance schedules with local vendors. Manage conference room utilization and work closely with local IT support. Resolve tickets for all general facilities-related matters. Maintain the first aid box and AED, and keep track of medicine distribution. Ensure vendor NDA submission. Align all office services with client guidelines. Provide assistance to the receptionist (as backup) and assistant manager (AM) as required. Propose initiatives for office services enhancement and event organization based on daily operations. Be responsible for the Client Sustainable Pursuit program. Act as a backup to the AM in case of emergencies or as required. Ensure monthly vendor compliance. Track driving waste management as per guidelines and implement sustainable programs. Track all paper products, utility consumables, janitorial consumables, first-aid (FH) bins, stationery supplies, and soft-related products and requirements. Ensure vendor partners conduct timely pest control activities and regular audits to prevent pest issues. Arrange monthly and quarterly vendor meetings for evaluation with the AM and Hub Lead. Ensure participation in all important meetings. Complete 42 hours of training. Manage janitorial services and facility upkeep as per client expectations. Oversee site procurement and vendor management activities. Others Assist in the preparation of Daily Reports, Weekly Reports, Audit Reports, Monthly Management Reports, and other relevant reports. Participate in emergency evacuation procedures, including crisis management and business continuity planning. Perform other ad-hoc tasks as assigned by the line manager or client. Possess knowledge of Occupational Safety requirements. Demonstrate experience with continuous improvement initiatives (highly desirable). Demonstrate experience with client reporting and the preparation of required reports. Key Performance Measures Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client)

FM will be responsible for managing all aspects of the facility management service delivery system at office. In this capacity, the FM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term projects, operations and maintenance, interface with senior managers in real estate / Facility team and business units, coordination with other key managers within and achieve customer satisfaction. Provide the leadership to the Facility Management team on a client site The single point of Management Control for FM Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. Ensure client satisfaction and achieve Key performance indicators as per the process. Ensure regular site walk through and do a risk assessment to work on mitigation plans. Understand the Facilities Management scope and develop client specific processes and procedures to ensure implementation of the processes. Support in the implementation of short and long-term projects. Develop and implement the annual management plan; accomplish key performance indicators as identified by JLL Responsible for all monthly and quarter reporting. Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning. Ensure highest level of safety while carrying out any activity both internal and external vendor related. Inculcate the habit of contractor induction, SWIMS and work permit process. No work permit No work culture to be highest priority while working at site as part of the process Ensure compliance with JLL minimum audit standards which includes specific monthly compliance requirement and tracking Track the vendor labor compliance on a monthly basis and work with vendors to get compliance document audited as per schedule. Ensure regular vendor engagement meetings and review the vendor performance and KPI and document the same. Work closely with site team and drive the technology implementation 100% and ensure complete ownership on reporting to site deliverable on technology reporting. Ensure timely compilation of variable spend budget as per requirement and client approval in place. Will be responsible for creating purchase request for site operational requirement in consultation with procurement and Finance team. Track all the spend related to the budget month on month and keep files updated for any site level audit. Refer for Key Performance Measures as mentioned below Control of Sub-contract HSE & Statutory regulation compliance adherence always Service quality & change/project management: Innovative delivery of value for through process implementation (MBI), Quality management and Projects Completion of agreed contract management actions and review/update of the site risk assessment & controls: Review and update Hazard and Effects register Cost Management and Efficiency Analysis: Execution of plan to realize mitigation of cost impacts. Analysis of monthly and YTD spend with remedial action where needed Opportunity targeting & implementation: Realize Radical proactive cost restructuring, Proactive targeting of savings opportunities Contract Administration and understand the contract KPI to achieve results. Excellent people skills and ability to interact with a wide range of client staff and demands and ability to manage a team Demonstrated experience on service improvement initiatives. Knowledge of safety and compliance and drive safety as part of the work culture Strong PC literacy and proven ability to manage daily activities using various systems. Knowledge on reporting requirements for the related activities Ability to take responsibilities and drive the organizational goals. Adaptability to drive technology and process and work on organizational requirement.

Lead the JLL management team in the delivery of facility management services. Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets. Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts. Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors. Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors. Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors. Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between Client, Jones Lang LaSalle and its subcontractors. Setting annual goals for generating savings in area of such as energy and cost of maintenance operations. Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals. Advise Client on future year maintenance budgets as and when requested for. Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings. Ensure that the subcontractors have a planned, structured and solution-based approach to the delivery of maintenance services. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Scheduled cross feedback from subcontractors and Client staff on our process to improve services level & satisfaction in organisation. Train team members on all Quality policies & procedures. Audit sub-contractors on quality of materials & upkeep of the site. Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time. Interface with the JLL's HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team. Prepare and review the preventive maintenance register on a monthly basis and update the same to JLL Operations Manager. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Liaison with the client Finance team Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments. Develop MIS reports for Jones Lang LaSalles management team and necessary client reporting. Chair the monthly progress meeting during the absence of operations manager. Duties are in accordance with the Scope of Work & include: General Administration & Management: Client & Business Unit Liaison Team management including Vendor team (onsite personnel) Prepare, submit and review Monthly Report to client Preparation and submission of management reports/analysis as and when required by client Expense tracking oversight and invoice management Assistance to Client - FM for preparation of Annual Budget Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual implementation and management Property Services, Routine & Ad-Hoc Maintenance Oversee operation and maintenance of facilities; M&E matters, housekeeping, conference rooms, resolving operational issues, etc Operational Risk Management Update and implement Emergency Response plan; drills etc as required After office hours facilities assistance response Operational Audits and Compliance Escalation of Incidents/Problems Vendor & Contractor Management Evaluate Vendor Procurement & Contracts Administration & Management Moves, Adds & Change Management (MAC) Oversee office churn/internal box moves Meet or exceed best practice in provision of services through contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. Scheduled Weekly Hours: 48

JOB AIM AFM will be responsible for managing all aspects of the facility management service delivery system , primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers and customer satisfaction. RESPONSIBILITIES Facilities Management Operations To ensure FM staff provides timely reports to the management and adhere to agreed SLA & KPI To ensure FM and vendors staff tracks the completion of the scheduled work. To ensure accident or crises management is addressed immediately. To act as a single point of contact for the designated facility for all FM escalations. To ensure all reports, checklist, statutory compliance (Building & Vendor) is adhered at all times. To ensure accuracy of the data, analyze the FM costing and highlight the management accordingly. To assist during audit process and provide audit report with proper justification wherever required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. To oversee and manage the capital & operational budgets. To ensure facility upkeep is maintained in all areas Housekeeping, Security, Cafeteria, Front office, Helpdesk, Mail Room, and BMS. Engineering, Events, Client Visits & other areas of operations as defined in the scope document. Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities. To ensure vendor performance management is done on a monthly basis. To ensure monthly invoicing is done on time as per agreed timelines To assist operations manager in all F&S related internal audits and business specific external audits. To ensure support to management in ISO certifications by training and implementing ISO down the line. Monitoring & Analyze shared services call for closure on periodical basis. Ensure OLA data are entered in the tool by self and team members as required. Coordinate with site transport manager in teams performance management. Timely completion of R&M related work. To ensure 100% uptime of all equipments present in the facility. Monitor & manage R&M budget. Follow up with TPV for on time invoice verification & submission. Manage the pest control activities in the facility. Management Responsibilities Provide leadership to the facilities management team. Demonstrate leadership & responsiveness and creativity. Understand the FM scope and in consultations with JLL City Manager or facility manager develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish at least 95% Key Performance Indicators. Coordinate with City Manager Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team. Assist City Manager in developing & implementing the facilities management account plan for the facility. Identify training needs for all subordinates. Nominate team members (Facilities & Engg.) for training conducted internally and JLL corporate team. Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities. Participate and motivate in process improvement initiatives. Participate in CIWG. On time reporting of incidents in the facility. Sound like you To apply you need to be: Qualification (E) Any Graduation (MBA Preferred) Technical Skills (E) MS Office & Mail Communication, Generic Skills (E) Communication, Leadership, Interpersonal Scheduled Weekly Hours: 48

The Assistant Facilities Manager will be responsible for: People Management (including vendor management) Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities Manager Drive staff morale, trust and work ethic amongst site team by fostering an environment that supports teamwork, cooperation, and performance excellence Assist in mentoring and enabling Training and Development of team members Manage multiple vendors (including hard and soft skills) to deliver services on time and within budget Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLLs procurement best practices Achieve Key Performance Indicators and Service Level Agreement targets Client/Stakeholder Management Deliver excellent customer service to meet clients onsite expectations Build and develop effective relationships with the Posts key stakeholders and be demonstrate comfort working across all levels Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations Finance and Commercial Management Ensure that the sites financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics; Monitor expiry of contracts and initiate re-procurement if needed; Continually assess contracts to ensure best value delivered to the client Health and Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules Review contractor Safe Work Method Statements (SWMS) prior to works being undertaken on site Site Operations Management Implement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards. Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy. Assisting in the management of leased residential properties, and building and maintaining internal and external stakeholder relationships. Organize specialty cleaning as required. Implement and sustain good work order management resulting good KPIs. 24/7 emergency call support and site attendance as and when required. Risk Management Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to JLLs business conduct by ensuring compliance with the firms guidelines, procedures and strategies Scheduled Weekly Hours: 48