585 Cafeteria Management Jobs - Page 4

What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Key Responsibilities: Operations Management: Supervise daily soft services operations across the facility. Conduct regular facility rounds to ensure cleanliness, hygiene, and service quality. Coordinate with vendors for housekeeping, pantry, pest control, and horticulture services. Monitor and manage pantry, reprographic, and concierge services. Vendor & Staff Management: Oversee vendor performance and ensure adherence to SLAs. Conduct regular vendor audits and background checks. Train and supervise housekeeping and support staff. Maintain staff attendance, grooming, and shift deployment. Administrative Duties: Prepare daily, weekly, and monthly reports on soft services. Maintain inventory and stock levels for consumables and supplies. Manage budgets and monthly accruals for soft services. Coordinate with the space planner for office moves and setups. Customer Service & Compliance: Address and resolve occupant complaints and service requests. Ensure compliance with health, safety, and hygiene standards. Maintain confidentiality and uphold organizational policies. Qualifications & Skills: Bachelors degree in Hospitality, Facility Management, or related field. 58 years of experience in soft services or facility operations. Strong leadership, communication, and interpersonal skills. Proficiency in MS Office and facility management software. Ability to manage multiple vendors and service lines.

Role & responsibilities - 1. The Warden presides over the administration of a hostel. He/Se will function under the overall charge of the Director Hostels. The Warden should be regularly available in the hostel office to address the concerns of the students. 2. The Warden will ensure that residents abide by the norms of the hostel. He/She will report to the Director Hostels of all relevant cases of indiscipline, and violation of rules. 3. Will be responsible for the overall security of the hostel and will coordinate his/her responsibility with the Security Officer of the University. Will periodically verify the furniture and fittings of the hostel with the assistance of the Office Assistant, and take action for their repairs/replacement or for obtaining additional furniture. 4. Will look after the common room and the sports and cultural programmes of the hostel and will regulate disbursements out of the hostels recreation grant. 5. Will ensure the maintenance of discipline and decorum in the common room. Can permit the common room to stay open beyond the prescribed hour on a special occasion. 6. With the assistance of the Mess Committee, S/He will supervise the functioning of the mess and the working of the Mess Managers/Supervisors, Cooks and Helpers under his/her charge. Will keep a watch over the cleanliness of the dining hall and the kitchen and of the food prepared. 7. Will conduct regular inspection of the kitchen room and the dining hall, especially when the residents take their meals. Will enforce discipline and decorum in the dining hall. Will supervise the system of purchases of mess stores, provision etc. 8. Will check and certify the bills received from suppliers with reference to the stock register. Will investigate cases of shortage/excess of stores. 9. Mediating between student disputes about noise, unacceptable behavior etc., to the company, thus ensuring good order and behavior is maintained in the Hostel. Available for on call - duty whenever required, which provides emergency cover in the evenings and weekends Assisting the Wardens and site staff with the admission of new students. 10. Taking care of students in their allotted blocks. 11. To coordinate with the management for framing policies, rules and regulations. 12. To perform any other responsibility assigned by the management. Contact Person - Mr Vaibhav Email ID - vtewari@amity.edu

Roles and Responsibilities Manage day-to-day administration tasks, including correspondence, reports, and record-keeping. Oversee facility management services such as cafeteria, housekeeping, guest houses, petty cash management, security management. AMC's and Vendor Management Ensure smooth operation of office facilities by coordinating with vendors and contractors. Maintain accurate records of inventory, supplies, and equipment maintenance schedules. Provide administrative support to senior staff as needed. Desired Candidate Profile 5-10 years of experience in administration work or related field (facility management). Strong understanding of administration management principles and practices. Excellent organizational skills with attention to detail and ability to multitask. Proficiency in MS Office applications (Word) for document preparation and data analysis. Desired Candidate Profile : Immediate Joinee Only Location: Vahuli Village, Bhiwandi Perks and Benefits : Salary - 5.00 - 7.00 Lakh pa

Job Description Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!

Responsibilities: Conduct daily site rounds to ensure that the cleaning is effective & it is as per agreed standard & schedules. Conduct grooming session / daily briefing. Prepare housekeeping schedules & monitor the ground team foe effective implementation Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Plans, schedules, inspect work, and assigns work to subordinate supervisors and Houseboys/ Chambermaids. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff. Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Who are we looking for? Education: Diploma holder with at least 2-6 years of experience in Housekeeping domain. Skills : Communicates effectively with superiors, peers and subordinates. Adequate exposure to MS office. Budgeting & Cost Control procedures. Clear, concise and effective communication. Listening abilities. Note: Preference will be given to candidates with prior experience in residential properties and those who are available to join immediately or in 7 days. If this role sounds interesting to you, please email your CV at - vanshika.hadawale@godrejliving.co.in

Facilities Executive Corporate Solutions What this job involves: You will be the upper facilities managements trusted right hand on all facilities-related activities. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements At JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures, and comply with the firms guidelines and strategies. Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviours is also under your mandate. It is important that you can easily interact with the general client staff and vendors to deliver efficient services. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

Must have handled canteen management of 2000 employee. House keeping management. MIS report.

What this job involves: Overcoming Facilities challenges If challenges that come with being the go-to person on engineering/soft services matters excite you, join us to develop your strengths. In this role, youll show your mettle as you find ways to uphold excellence and high standards in our facilities like preventive maintenance programmes and conservation practices. Working closely with the department leads , youll also monitor the MIS, EHS, Events, F&B, Transport, HK and M&E services with minor/In house projects, looking out for their quality and ensuring their timely delivery. Delivering complete and accurate facility management reports is another requirement that you must meet consistently. Likewise, youll play a huge part in the hands-on process of providing to the client comprehensive facility, contract and procurement management for technical services. Youll contribute to hitting financial targets and other goals set by the senior facilities manager, achieving key performance indicators, and meeting service level agreements. Shaping a system of best practices Your engineering prowess will be your toolkit for success. Managing on-site mechanical, electrical, plumbing installations and civil maintenance should be second nature to you. Youll also be in-charge of preparing the list of critical spares for all installations based on the manufacturers recommendations. On top of these, youll plan the maintenance inventory being carried out with our in-house teams. No machine failures of critical equipment should escape your sharp eye. You should, then, also be ready with a pre-emptive maintenance programme for these malfunctions to prevent the risk of sudden breakdowns. Youll also make sure that our logbooks, checklists and schedules are upkeep and current. From time to time, youre expected to arrange ad-hoc M&E set ups based on the client requirements. Sound like you To apply you need to have: Mastery in the field You should have earned a diploma or degree in engineering, ideally, electrical engineering or mechanical engineering. Having three to seven years of experience in facilities management will also prove indispensable. Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

Soft Services Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

We are looking for a skilled professional to join our team as an Assistant Manager Workplace Experience in the Real Estate industry. The ideal candidate will have 6-8 years of experience and be based in India. Roles and Responsibility Manage and oversee workplace experience initiatives to enhance employee engagement and productivity. Develop and implement strategies to improve office facilities and services. Collaborate with cross-functional teams to align with business objectives. Conduct surveys and feedback sessions to gauge employee needs and preferences. Analyze data to identify trends and areas for improvement in workplace operations. Implement changes to improve overall workplace experience. Job Requirements Strong understanding of real estate principles and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Ability to adapt to changing priorities and deadlines.

What this job involves: Giving the facilities a leg up Together with the facilities manager, youll manage the tactical delivery for the assigned property or facility, and be the go-to person of key clients or stakeholders. Maintenance and operations, contract services, buying materials, equipment and supplies will also be under your care. Your expertise in these matters will contribute to the continued success in the facilities operation. Smoothing the way with clients and vendors Are you an expert in building relationships In this role, you will be working with clients and stakeholders from all levels, and will manage a lot of vendors to get the best situationstimeline- and budget-wise. Additionally, you will draw up contracts, which youll make sure to be in line with our best practices. Keeping the facilities risk-free The facilitys safety is your top priority. You will run site inspections and regular monitoring to ensure everything flows smoothly. Likewise, youll be in charge of property risk management programs and disaster recovery and business continuity plans. Aside from these, youll also see to it that escalation and incident reporting procedures are promptly followed. Sound like you To apply you need to be: Well-versed in the field You should have at least two years of experience in facilities or a related field. Are you also knowledgeable on local health and occupational safety requirements How about vendor management for specialised services, budget management and financial analysis Your familiarity with basic technical aspects of property will also be a big plus! Charismatic and open-minded Are you comfortable during meetings and confident in talking to people from all levels of business Strong interpersonal skills will help you excel in this role. You should also be open to new ideas and willing to challenge the norm.

Facility Manager supports the Facility Manager in overseeing the daily operations, maintenance, and management of buildings and facilities. This role ensures that the premises are safe, functional, and compliant with regulations while maintaining a high standard of service delivery. Key Responsibilities: Assist in the coordination of maintenance and repair activities (electrical, HVAC, plumbing, etc.). Supervise on-site contractors and maintenance staff. Monitor building systems and respond to facility-related issues promptly.Help manage budgets, purchase orders, and inventory of supplies.Maintain records of inspections, maintenance logs, and regulatory compliance. Ensure health, safety, and environmental procedures are followed.Assist in planning for space usage, renovations, or upgrades. Support emergency preparedness and response plans. Qualifications: Bachelors degree in Facility Management, Engineering, Business Administration, or related field preferred. 2+ years of experience in facility or property management. Strong knowledge of building systems and maintenance procedures. Excellent organizational and communication skills. Proficient in MS Office and facility management software (e.g., CMMS). Work Conditions: On-call availability for emergency situations. Ability to lift and carry moderate weights; occasional physical work may be required.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overall performance of Site operation. Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupants satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances Reporting: You will be reporting to Key Account Director. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil / Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on site name R N Raju which is a residential type, located at Kalyni Nagar location Kalyani Nagar Pune Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil / Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Location: India (Pan-India Coordination) Reporting to: India Account Lead Role Overview: We are seeking a dynamic and detail-oriented Program Manager to lead and coordinate key aspects of facility management operations across India. This role requires strong stakeholder management, project coordination, soft services leadership, and process oversight, along with a proactive approach to reporting and compliance. The candidate will serve as a critical point of contact supporting the India Account Lead and driving operational excellence. Key Responsibilities: Stakeholder & Program Management Serve as the primary interface for internal and external stakeholders across India. Coordinate and track tasks and projects to ensure timely delivery and alignment with objectives. Manage follow-ups, action tracking, and resolution of outstanding items post meetings or inspections. Summit & Meeting Coordination Prepare agendas and content for India-wide facility summits, reviews, and leadership meetings. Document minutes and drive closure of action items from governance meetings. Soft Services Leadership (India) Lead pan-India soft services programs including housekeeping, pantry, reception, transport, and mailroom. Drive uniformity, SOP adherence, vendor compliance, and customer satisfaction across locations. Project Coordination (Pan-India) Coordinate FM-related projects across India sites, including space upgrades, transitions, and refurbishments. Collaborate with site teams to ensure project milestones are met. Visual Site Inspections & Audits Conduct periodic site inspections to evaluate workplace standards, safety, and SOP compliance. Report observations and follow up on corrective actions with respective site leads. Process & Compliance Oversight Ensure standardized processes and playbooks are followed at all locations. Act as the process champion, identifying gaps and driving continuous improvement initiatives. Reporting & Documentation Develop and maintain a structured reporting mechanism to track FM operations, projects, and soft services metrics. Prepare dashboards and reports for leadership visibility. Executive Support Act as the programmatic and operational support to the India Account Lead, contributing to strategy, execution, and day-to-day operations. Required Qualifications & Skills: Bachelors degree (Engineering, Facilities, Business, or related field); MBA preferred. 7-10 years of relevant experience in facility management, program/project management, or workplace operations. Experience managing soft services across multiple sites. Strong communication and stakeholder engagement skills. Proficiency in MS Office, project tracking tools, and data reporting platforms. Knowledge of health & safety, vendor management, and compliance in facility operations. Willingness to travel for site visits across India as needed. Key Competencies: Organized and deadline-driven Proactive and resourceful Excellent collaboration and follow-through Strong analytical and reporting skills Customer- and employee-experience oriented.

Dear Candidate, Inorbit Malls (India) Private Limited is a subsidiary of the K Raheja Corporation who are pioneers in Real Estate development and Retail management in India. Inorbit Malls pioneered the mall culture in India, when it opened its first mall to the public in early 2004 in Malad, Mumbai. Inorbit Malls today has a national presence with four operating malls covering over 22.28 lac sq ft, employing over 250 direct employees and several thousands of indirect staff, 350 key retail brand partners and over 35 lac monthly footfalls. The current operational malls are present in key markets such as Malad and Vashi in Mumbai and Navi Mumbai respectively, the cities of culturally vibrant Vadodara & Hubli and bustling Hyderabad with the most recent foray being in the vibrant city of Visakhapatnam for its fifth state-of-the-art mall. Inorbit Malls offer a universal class and appeal and seeks to create an aspirational social space for its patrons a recreational hub not restricted to shopping but encompassing a people-centric destination that facilitates unwinding, connections, revelry, and socializing. Inorbit Malls has achieved acclaimed international standards in facility management and customer service. Over the years, it has developed significant expertise in mall development and management in the Indian market, encompassing property location, construction, design, planning, and the management of large-format retail environments up to international standards. Inorbit today is poised to grow and set benchmarks for mall excellence through its Greenfield and Inorganic projects throughout India and cherishes to be an integral part of its consumer ecosystem. Being a Great Place to work Certified and as a part of our investment in human management quality we are keen to engage with and prospectively explore getting on board very talented, senior and capable owner-managers who feel motivated to contribute to this growth saga. JD - Customer Experience Executive This position acts as an interface between the mall management and the internal & external customers. Managing the entire day to day functioning of the mall Incharge & supervision of Information Desk, Food Court, Parking Management, Security, House Keeping, Maintenance etc. Co-ordination with other departments of the mall to ensure smooth operations. To check with daily mall report and department reports Shall devise systems and procedures to ensure customers delight. Introduce measures & facilities in the mall to improve customer experience. Dealing with issues and responding to complaints & grievances. Thorough Mall round for cleaning & ensuring the upkeep of mall Loyalty enrollment & registration along with GV and gifts trackers Handling promotional activities Kitchen Audit Retail Store Audit Data management with respect to footfall / vehicle counts etc. Oversee the working of other operations sections/ activities like Horticulture / Pest Control / Food Sampling / R & R / Agency staff onboarding / agency attendance Lost and Found Management Interested candidates can send their resumes at priyanka.kunsingh@inorbit.in Best Regards, Priyanka Kunsingh Executive - Human Resources

Amazon is a collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Amazon, obtaining the highest possible standards and practices. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS HeShe is responsible for end-to-end operations of facilities management. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organizational skills, collaboration, leadership and team development. ROLES AND RESPONSIBILITIES Responsible for the overall facilities operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stakeholders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the business moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver Responsible for the upkeep of the facilities. Monitoring Facilities Manager, Assistant managers and vendor staff. Assigning them the task/guide them where ever required. Handle all emergency situations pertaining to employees and WSP Work as a team player with co-workers and in conjunction with other departments. Ensuring the site compliance scores are maintained as per the statuary norms. To have the monthly connects with the WSP Vendor for seamless operations. Analyse the vendor score card to raise the bar. Customer Service Deliver high quality, prompt and courteous facility management services in support of Clients business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the quarterly and annual budgets. Supporting Business for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise. Proactively seek to improve the systems and processes of all operations in response to changes in the campus. Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies: Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool. The budgets for the month allocated are utilized. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Candidate must have a high school diploma or graduate degree Experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required

Business: Property and Asset Management, Mumbai What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Roles & Responsibilities* 1. Submit your site MBR data to the Operations Manager by the 1st of each month. 2. Submit your site safety cross data to the Operations Manager, Fire & Safety SME, and EHS SME by the 1st of each month. 3. Submit the attendance of service partners' teams with proper approval by the 1st of each month. 4. Follow up with service partners for E-Invoices and approve them on or before the 4th of each month. 5. Submit your site attendance and cost sheet to the client for approval by the 5th of each month. 6. Upload the approved cost sheet on the Overview portal by the 7th of each month, informing the JLL finance and operations teams via email. 7. Submit your site MMR by the 9th of each month. 8. Submit KADence data on the Overview portal by the 10th of each month without fail. 9. Submit CIEL staff attendance to CIEL HR by the 15th of each month. 10. Follow up with CIEL HR for their invoice and approve it on or before the 20th of each month. 11. Follow up with the finance team for JLL invoices and submit them to the client on or before the 22nd of each month. 12. Conduct JLL performance evaluations with the client and vendor partners by the 15th of each month. 13. Maintain an invoice tracker and follow up with the client for outstanding payments, ensuring receipt within 45 days after submitting the JLL invoice. 14. Conduct a MMR review with the client in the presence of the Operations Manager. 15. Conduct Quarterly Business Reviews (QBR) and Annual Business Reviews (ABR) with the client in the presence of the JLL Operations Manager and City Lead. * Staff Management:* 1. Raise requisitions on Workday for any resignations from JLL/CIEL site staff. 2. Ensure that you and your subordinates mark attendance on the Overview portal daily and approve site staff attendance by the 15th of each month to ensure smooth salary processing. 3. Initiate the contract renewal process two months before the site contract expires, including taking approval for the revised salary structure of JLL staff and sending it to the Operations Manager for further processing. 4. Align candidates for the client interview process upon receiving a resignation from any site staff, ensuring a smooth handover and takeover process. *Operational Duties:* 1. Conduct daily site rounds and share observations with the client and JLL operations team, including an action plan. 2. Ensure each Subject Matter Expert (SME) visits your site twice a year and submit audit closures within 15 days of completion. Review the audit report with the client in the presence of the respective SME. 3. Be transparent with your Operations Manager regarding any site information and send daily reports via email/WhatsApp/phone. 4. Timely upload all vendor or AMC contract agreements in the Overview compliance module. 5. Report any site incidents immediately to your Operations Manager and the JLL WhatsApp incident group. Upload the incident report with Root Cause Analysis (RCA) on the CMO portal within 24 hours. 6. Handle resident service requests or complaints politely and diplomatically, taking feedback from residents or clients on every complaint. 7. Maintain a site master tracker and send it to your Operations Manager every month on or before the 10th. 8. Mark your and your subordinates' leaves on the Workday portal and email the client and Operations Manager for approval. 9. Ensure no manipulation of site documentation or information and adhere to ethical standards; violations related to money, POSH, or the use of alcohol, tobacco, or drugs at the site will result in immediate termination. *Communication and Training:* 1. Reply to every email within 24 hours. 2. Conduct subject matter training with the respective site HOD & site staff and upload the training data on the Overview portal. 3. Ensure service partners conduct training for ground staff twice a month, collecting training attendance sheets and evaluations, and uploading the data on the Overview portal. 4. Identify site loopholes and discuss action plans and solutions with clients. 5. Create a vendor pool through PAM activity groups, the JLL vendor database, and personal connections, ensuring submission of three proposals with vendor details to the client. Ensure vendors are registered with JLL or have written feedback from any site lead or Operations Manager. *Technology and Reporting:* 1. Prepare a 52-week Planned Preventive Maintenance (PPM) planner and implement it at your site. 2. Implement JLL technology platforms such as Overview, Evolution, KADence, Compliance Portal, and CMO at your site, completing all tasks before escalation from the JLL RO. 3. Send DMR and fill in PPM data on Evolution as per the schedule. Three escalations related to DMR & Evolution will result in a warning letter from your Operations Manager. *Emergency and Safety Procedures:* 1. Conduct fire mock drills at the site twice a year, ensuring fire tanks are full and fire & safety equipment is in good condition. 2. Form an Emergency Response Team (ERT) and display daily updates of the ERT team at the site. 3. Conduct handover and takeover processes from the developers project team or any previous agency as per the JLL HOTO checklist, informing JLL RO team and the client of any deviations. 4. Implement all JLL manuals, SOPs, and safety plans at your site, and communicate the same with the client. *Community and Client Engagement:* 1. Prepare an event calendar of festivals, ESG, and CSR activities for society engagement. 2. Implement one best practice at your respective sites every month. 3. Provide a revenue generation plan to the client and implement it at the site. 4. Create Minutes of Meeting (MOM) for every meeting and provide updates on a weekly basis. 5. Follow the to-do list or PM tracker which includes clients' concerns. 6. Work closely with your site team and Operations Manager without losing your temper, avoiding harsh and abusive language with colleagues, seniors, and clients. 7. Broadcast information before any event or activity to the client and send a newsletter after the event or activity. has context menu Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on Alta Monte, which is a Residential, located at Malad East Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Sound like you To apply you need to be: Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.

What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client Civil activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!

The Assistant Facilities Manager will be responsible for: People Management (including vendor management) Provide coaching and direction to team to develop and sustain a high quality, well-motivated team; provide oversight and management to the team as a backup for the Post Facilities Manager Drive staff morale, trust and work ethic amongst site team by fostering an environment that supports teamwork, cooperation, and performance excellence Assist in mentoring and enabling Training and Development of team members Manage multiple vendors (including hard and soft skills) to deliver services on time and within budget Assist the JLL Procurement Team in the vendor procurement processes in accordance with agreed Commonwealth procurement rules as well as JLLs procurement best practices Achieve Key Performance Indicators and Service Level Agreement targets Client/Stakeholder Management Deliver excellent customer service to meet clients onsite expectations Build and develop effective relationships with the Posts key stakeholders and be demonstrate comfort working across all levels Monitor procedures to ensure service delivery meets contractual obligations and standards and client expectations Finance and Commercial Management Ensure that the sites financial operations are meeting targets and control requirements Assist and monitor financial processes to ensure account payable procedures are followed at all times Ensure that all contracts are professionally delivered at the right cost and in line with the JLL Code of Ethics; Monitor expiry of contracts and initiate re-procurement if needed; Continually assess contracts to ensure best value delivered to the client Health and Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers, contractors and visitors ensuring they comply with the requirements of the health and safety guidelines, policies and rules Review contractor Safe Work Method Statements (SWMS) prior to works being undertaken on site Site Operations Management Implement Industry Best Practice operations Assist and monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards. Oversee site cleanliness and provide direction to cleaning staff to ensure spaces are kept clean and tidy. Assisting in the management of leased residential properties, and building and maintaining internal and external stakeholder relationships. Organize specialty cleaning as required. Implement and sustain good work order management resulting good KPIs. 24/7 emergency call support and site attendance as and when required. Risk Management Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to JLLs business conduct by ensuring compliance with the firms guidelines, procedures and strategies