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What You'll Be Doing…
A Business Transformation Manager plays a crucial role in leading a team of data analysts / Data scientist and ensuring they effectively collect, analyze, and interpret data to drive business insights and decision-making. They oversee the entire data analysis process, from data acquisition and cleaning to reporting and communicating findings to stakeholders. You will be part of a vibrant and growing team that generates insights and customer experience solutions for the entire Consumer Business Organization. You will work with various business units and functional leaders at the highest levels of the organization to detail current processes, help define new processes and lead transformative projects aimed at achieving the strategic and financial objectives of the business while preparing the business for future.
Team Leadership And Management
- Providing strategic direction and guidance to the data analyst team, aligning their efforts with overall business objectives.
- Fostering a collaborative and supportive work environment, motivating and empowering team members to achieve their full potential.
- Assigning tasks, delegate responsibilities, and track individual and team performance, ensuring timely completion of projects and deliverables.
- Conducting regular performance evaluations, providing constructive feedback and identifying areas for professional development.
Data Analysis And Insights Generation
- Possessing a strong understanding of data analysis methodologies, statistical techniques, and data visualization tools.
- Collecting, cleaning, and organizing large datasets from various sources, ensuring data integrity and accuracy.
- Applying statistical analysis techniques to extract meaningful patterns, trends, and insights from data.
- Utilizing data visualisation tools to create clear, concise, and impactful presentations for stakeholders.
Business Problem-Solving And Decision Support
- Collaborating with business stakeholders to identify and understand their specific data needs and problem areas.
- Translating business questions into actionable data analysis strategies, designing appropriate research plans and methodologies.
- Analyzing data to uncover hidden patterns, trends, and insights that inform business decisions and strategies.
- Communicating data-driven findings and recommendations to stakeholders in a clear, concise, and actionable manner.
What We're Looking For…
You'll need to have:
- Bachelor's degree with six or more year of work experience
- Eight or more years of experience as a Data Analyst / Data science or related role.
- Six or more years of experience on Data Analytics, SQL, analytical queries and analyzing data from data warehouses like GCP / Teradata (eDW).Proven ability to lead and manage a team of data analysts and Data scientists.
- Strong expertise in data analysis methodologies, statistical techniques, and data visualization tools.
- Good knowledge and practical implementation of Exploratory data analysis & Descriptive Statistics
- Excellent analytical, troubleshooting and problem solving skills
- Good Working knowledge on different marketing channels, call volume reduction, NPS, digital platforms like Desktop, Mobile app etc and assisted sales channels
- Presentation skills, including ability to create presentations using Google Sheets/MS PowerPoint and experience presenting to all levels of an organization.
Even better if you have one or more of the following:
- Bachelor's degree in a relevant field such as Data Science, Statistics, Computer Science, or Business Analytics.
- Python proficiency.
- Design Thinking proficiency.
- To Build and enhance dashboard using Tableau or Qlikview or similar tools
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours40Equal Employment OpportunityVerizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.