Business Support Coordinator

We Offer

Key Responsibilities

• Coordinate with global internal teams and external stakeholders to manage training-related tasks in line with SLAs and KPIs.
• Create and manage Purchase Orders (POs) and Sales Orders (SOs) in finance system; ensure timely uploads of training certificates to client HR systems.
• Liaise with vendors to follow up on course completions and certificates, and with internal teams for course pricing and approvals.
• Provide support for routine operational activities (daily, weekly, monthly) and ensure accurate data updates in relevant systems.
• Communicate effectively with clients and internal teams, sharing key reports and resolving day-to-day operational issues as they arise.
• Build and maintain strong, long-term relationships with stakeholders and vendors through proactive communication and reliable support.
  

• Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
• Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
• Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.
  

We are looking for

• 0–4 years of experience in client-facing or coordination roles
• Bachelor’s or Master’s degree in Business or related field
• Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
• Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
• Detail-oriented with strong organizational and documentation skills
• Quick learner, adaptable to internal systems and tools
• Strong analytical and troubleshooting skills
• Effective time management; able to meet tight deadlines
• Good interpersonal skills and stakeholder management abilities
• Proactive, dependable, and a collaborative team player
• Fluent in English (written and spoken)