Business Process Improvement Manager

Position Description:

• Experienced Lean Six Sigma Manager to lead and implement continuous improvement initiatives across our organization.
• This role is responsible for driving operational excellence, improving process efficiency, and fostering a culture of continuous improvement through the application of Lean, Six Sigma and Project Management methodologies.
• Lead Lean Six Sigma projects to improve business processes, reduce waste, and enhance productivity and quality.
• Identify improvement opportunities including automation opportunities through process mapping, data analysis, and stakeholder feedback.
• Responsible for implementation of the organization wide initiatives from a continuous improvement perspective
• Provide training and mentorship to team members on Lean Six Sigma tools and techniques (e.g., DMAIC, Value Stream Mapping, 5S, Kaizen).
• Manage a portfolio of continuous improvement projects, ensuring timely delivery and achievement of targeted benefits.
• Partner with cross-functional teams to drive change management and ensure alignment with organizational goals.
• Handle client facing improvement projects as an external consultant by analyzing existing process, identify opportunities, design and implement improvement strategies, facilitate workshops and trainings, prepare documentation and report to stakeholders
• Monitor and report on project outcomes, savings, and performance metrics to senior leadership.
• Facilitate root cause analysis and problem-solving workshops.
• Maintain and evolve the Lean Six Sigma strategy in line with business needs

Essential Qualifications:

• Graduation in any discipline
• Proven track record of leading successful Lean Six Sigma projects with quantifiable results.
• Strong analytical skills with proficiency in tools like Minitab, Excel, or other statistical software.
• Excellent communication, leadership, and facilitation skills.
• Experience in change management and stakeholder engagement.

Desired Skills

• Familiarity with ISO standards, quality management systems, or regulatory environments.
• Project management certification (e.g., PMP)
• Experience in Client facing consulting projects

Technical Qualifications: