Business Process Analyst Senior

Role Overview: As an experienced professional in the role at FIS, your responsibilities will include processing Defined Benefit requests for TRP Group, conducting complex business and process analysis, handling Processing and QC queues, organizing, leading, and facilitating cross-functional project teams, providing data for process measurement, identifying indicators for improvement opportunities, recommending and facilitating quality improvement efforts, collecting data to identify the root cause of problems, measuring performance against process requirements, aligning improvement to performance shortfalls, providing consultation on using re-engineering techniques for process and product quality improvement, delivering presentations and training courses, surveying and analyzing best practices for techniques and processes, leading re-engineering team, acting as project manager, communicating team progress, performing cost and benefit analyses, and performing other related duties as assigned. Key Responsibilities: - Processing Defined Benefit requests for TRP Group - Conducting complex business and process analysis - Handling Processing and QC queues - Organizing, leading, and facilitating cross-functional project teams - Providing data for process measurement and identifying indicators for improvement opportunities - Recommending and facilitating quality improvement efforts - Collecting data to identify root cause of problems - Measuring performance against process requirements - Aligning improvement to performance shortfalls - Providing consultation on using re-engineering techniques for process and product quality improvement - Delivering presentations and training courses - Surveying and analyzing best practices for techniques and processes - Leading re-engineering team and acting as project manager - Communicating team progress - Performing cost and benefit analyses - Performing other related duties as assigned Qualification Required: - Bachelor's degree in business administration, finance, computer science, information systems, or equivalent education, training, or work experience - Broad knowledge of FIS products, services, business practices, and processes - Highest level understanding of the organization's business systems and industry requirements - In-depth knowledge of financial services industry practices, regulations, and processes - Basic knowledge of end-to-end systems development life cycles - Advanced knowledge of business process development, documentation, and re-engineering - Proficiency in quality management methods and technologies - Excellent verbal and written communication skills - Excellent training and presentation skills - Strong analytical, decision-making, problem-solving, and interpersonal skills - Ability to estimate work effort and ensure project success - Proactive in gathering information and sharing ideas Additional Details (if present): Please note that FIS follows a direct sourcing model for recruitment and does not accept resumes from recruitment agencies that are not on the preferred supplier list.,