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5.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Exp -6.5+ yrs Location - Bangalore/Pune CBR- 60K General capabilities We are looking for Professionals with 6.5-12 years experience with the following capabilities: Possesses deep industry knowledge. Able to create and elaborate as-is solutions as well as address business & functional requirements of very high complexity. Write use cases / user stories, designs document, acceptance scenarios, test cases. Able to perform gap and cost-benefit analysis of business requirement to existing implementation. Able to create low level designs to meet architectural standards and high-level design concepts for IT infrastructure platforms Solid full stack development experience, comfortable with trunk-based development and the creation of services definition through code. Knowledge of new technology standards, such as cloud computing, hybrid cloud, immutable infrastructure, CI/CD, Infrastructure as Code. Knowledge and capabilities to design projects enabling the DevOps implementation Experienced in agile code development working within SCRUM team Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-IaaS-Compute-Windows Azure. Experience5-8 Years.
Posted 3 weeks ago
2.0 - 4.0 years
1 - 4 Lacs
Thiruvallur
Work from Office
Sodexo Food Solutions India Pvt Ltd is looking for Accountant to join our dynamic team and embark on a rewarding career journey A Senior Accountant is responsible for managing the financial records of a company, ensuring accurate reporting and compliance with financial regulations Oversee the day-to-day accounting operations, including accounts payable, accounts receivable, payroll, and general ledger Prepare and review financial statements, including balance sheets, income statements, and cash flow statements Ensure compliance with financial regulations and standards, such as GAAP or IFRS Provide financial analysis and reporting to support business decisions, such as cost-benefit analysis, budgeting, and forecasting
Posted 1 month ago
10.0 - 15.0 years
6 - 9 Lacs
Mohali
Work from Office
Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations Shift Timings - NIGHT SHIFT |Management Level Leadership Specialisation International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of > He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects
Posted 1 month ago
2.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Rippling Rippling gives businesses one place to run HR, IT, and Finance It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers For the first time ever, you can manage and automate every part of the employee lifecycle in a single system Take onboarding, for example With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365?all within 90 second Based in San Francisco, CA, Rippling has raised $1 4B+ from the worlds top investors?including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock?and was named one of America's best startup employers by Forb We prioritize candidate safety Please be aware that all official communication will only be sent from @Rippling com addres ses About the role The PEO Benefits Advising team assists our fast-moving Revenue Org to efficiently quote and advise companies that are interested in Rippling PEO As a Benefits Advisor Analyst, you will work directly with internal teams to efficiently and accurately quote prospects and customers This role will partner with sales executives, account managers, PEO account executives and benefits advisors to ensure benefits applications are submitted diligently to our third party underwriter via our platform This is a crucial part of PEO quoting, as it lays the foundation for the rest of the pr ocess What you will do Manage benefit-specific information from Rippling prospects and c ustomersComplete data migration of large amounts of information onto the Rippling platformEnsure the accuracy and quality of the information sent to our third party und erwriterBe a technical expert of the Rippling PEO Application processActively identify areas where we can better serve our existing customer base through automation or added featuresWork directly with internal partners to identify and resolve any issues during the quoting process What you will need At least 2 years professional experience in a sim ilar fieldStellar written and verbal communicat ion skillsAbility to project manage a high volu me of workSolid Google Workspace skills, particularly Goo gle SheetsInterest in actively working with Product and Enginee ring teamsExcellent at time management and prioriti zing tasksBonus points for experience with US payroll, health insura nce, or IT Note: This role will require you to work out of office 3 days a week , in the EST/PST timezone schedule (6:30 PM 7:00 AM any 9 hour shift) Additional Information Rippling is an equal opportunity employer We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process To request a reasonable accommodation, please email accomodations @rippling com
Posted 1 month ago
3.0 - 6.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Project Manager Bangalore, Delhi Link Copied Job Description- Evaluation of projects and involvement in project cost / benefit analysis techno commercial discussions. Participating in project review meetings for evaluating project progress Determine technical specifications prepare plans as per the specification and guidelines. Attending techno commercial meetings for Interior Fit-out and Design Built Projects. Coordination with Clients/ Supplier/ Contractors to obtain all technical sanctions and sample approvals for smooth execution of projects. Responsible for smooth execution of all projects. Prepare bill of the projects and verification of vendor's bill. Informing about Daily, weekly Monthly progress of work to Project Head. Planning and effective utilization of resources in a project. Experience3 - 6 YearsSalary 7 Lac To 14 Lac P.A.IndustryIT Software - Application Programming / MaintenanceQualificationOther Bachelor DegreeKey Skills Delivery Management Project Planning Project Execution Walk in
Posted 1 month ago
1.0 - 4.0 years
6 - 10 Lacs
Pune
Work from Office
locationsBrno - Tech Park Brno - BPuneposted onPosted Today job requisition idR-047213 As a member of the Global Total Rewards team, the Benefits Analyst is responsible for maintaining, implementing, and advancing benefit programs and solutions.Reporting to the Director, Global Benefits, the Benefits Analyst is a key member of the broader global People team and will interact regularly with local, regional, and global stakeholders and business partners. We need an individual with both strategic and hands-on experience, as well as a mix of large company and entrepreneurial, high-growth company experience. Come ready to provide vision and direction around strategic program development in a highly competitive market and dynamic environment. What will you do: Responsible for benefit plans, programs, and portfolios across multiple geographies, with a particular focus on APAC Design, recommend, and implement regional and country-specific benefits programs and portfolios, consistent with Red Hats overall rewards philosophy and People strategy through collaboration and consultation with key stakeholders, partners, and business leadership Drive the capture of local and regional requirements for benefit program enhancements and new programs through collaboration with People team colleagues and business leadership Analyze market data, statutory requirements, and benchmarks of country-specific benefits programs to provide insightful competitive and cost analysis to make program design recommendations and enable implementations Remain up to date on local and regional legislative changes, educate key stakeholders on changes, and recommend program changes accordingly Collaborate and provide subject matter expertise to internal partners, associates, and management on a variety of benefit matters in support of benefit programs Escalation point of contact for associate queries Interface with the Talent Acquisition team to provide enablement on benefit program changes and to review competitive reward data coming from the external candidate market Partner with our People Service Delivery team to ensure delivery processes are efficient and scalable Manage relationships with third-party benefit plan brokers, providers, and external vendors, including renewal and negotiation of benefits contracts and cost management Support benefits-related merger and acquisition (M&A), and geographical expansion efforts, such as due diligence, benchmarking, new program design, integration, and post-integration What will you bring: Experience in international benefits and a strong working knowledge of benefits programs for multiple countries or regions Experience designing, implementing, managing, and delivering benefits programs at scale for a growing organization, across multiple geographies is essential Excellent written and verbal communication skills and the ability to communicate with both empathy and clarity across the organization Outstanding attention to detail is required Ability to work both independently with minimal direction and collaboratively across multiple functions Effective at influencing across virtual/cross-group teams Ability to forge close relationships, influence decisions, and gain trust as an advisor and consultant Strong customer focus Proven track record of aligning benefit programs with business strategy/objectives in a progressive environment while designing and delivering new programs for emerging markets Understanding of payroll processes related to benefits administration Ability to operate at a fast pace with clients and ever-changing business needs, remaining creative and innovative with team and clients Knowledge of international labor and/or benefits legislation. Innovation and creativity Change management Experience in working with or managing an outsourced benefits broker/vendor is preferred Experience with multinational pooling is preferred Bachelors degree in human resources, business, economics, or a related field is desirable About Red Hat is the worlds leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Posted 2 months ago
1.0 - 6.0 years
5 - 11 Lacs
Pune
Hybrid
Designation: Senior Analyst GHRSS Working Hours: US Shift- 6 PM to 2:45 AM Cab facilities will be provided only within 24Km from the office radius. Hybrid Model: 1 week WFO and 3 weeks WFH Subject to Business requirements Work Location: Viman Nagar, Pune Department/Project : GSC - HRSS Reporting to : Team Manager -HRSS Supervises : Functional Coaching New Recruits ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: *9152808909* Along with your CV, kindly share a short *video profile* talking about your experience. Please note: * No calls * will be entertained. ******************************************************************************************* Objective / Purpose of duty: To effectively handle daily volumes ensuring team meets agreed service level agreements. Interactions with on-shore counter parts Main responsibilities: Handling complete New hires , Resignations and Data Management processes for North America and UK Tier 1 Payroll Support Employee benefit administration for USA and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Employee leave administration for North America and UK / APAC Regions Handling Employee referencing for North America and UK / APAC Regions Employee profile management: Trouble shoot queries related to login/ access roles/passwords Vendor management and Invoice Processing USA and UK / APAC Regions Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements Compliance: Ensuring local and compliances of supporting countries are adhered Participation in internal and external audits Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology Supporting responsibilities: Knowledge of ERPs Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws Prior HR transition experience Maintaining trackers Performing regular RCAs Adherence and regular revival of HRSS SOPs Qualification : Graduation and PG in HR will be a added advantage Experience: Relevant experience of 3 to 4 years and should have at least worked for North America or UK / APAC Regions Knowledge , skills, and abilities required: COMPUTERSKILLS: MS-Office, ERP, Reporting OTHERSOFT SKILLS: Very Good Written &Verbal communication skills Good inter personal skills Should be able to adapt quickly Stake holder Management
Posted 2 months ago
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