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5.0 - 9.0 years
0 Lacs
karnataka
On-site
Role Overview: As an experienced professional in the role at FIS, your responsibilities will include processing Defined Benefit requests for TRP Group, conducting complex business and process analysis, handling Processing and QC queues, organizing, leading, and facilitating cross-functional project teams, providing data for process measurement, identifying indicators for improvement opportunities, recommending and facilitating quality improvement efforts, collecting data to identify the root cause of problems, measuring performance against process requirements, aligning improvement to performance shortfalls, providing consultation on using re-engineering techniques for process and product qu...
Posted 4 weeks ago
1.0 - 6.0 years
1 - 4 Lacs
thane
Hybrid
Experience: 13 Years (UK Pensions DB/DC) Location: iThink, Thane Shift Timing: 1:30 PM 10:30 PM (Hybrid) Department: Global Delivery and Solutions About the Role: We are hiring a Pensions Administrator – Advisor to manage pension administration processes for UK clients. The role involves handling member transactions (Leavers, Retirements, Transfers, Deaths), ensuring compliance, and providing quality customer support through effective communication and problem-solving. Key Responsibilities: Handle pension administration transactions accurately (DB & DC schemes). Communicate with clients/members through emails and letters. Monitor workflow, prioritize tasks, and ensure SLAs are met. Escalate ...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology with over 6000 employees supporting 37 million people in 120 countries. The vision of EQ is to be the leading global share registrar, offering complementary services to its client base. The core values of EQ include being trusted to deliver on commitments, commercial in building long-term value, collaborative in approach, and continuously improving skills and services. This is an opportune time to join EQ. As a Pensions Project Analyst (PPA) in the Change Team within Retirement Solutions at the Chennai office, your role will involve handling change projects and documenting requirements in...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Pensions Project Analyst at Equiniti, you will play a pivotal role in the Change Team within Retirement Solutions at our Chennai office. Your primary responsibility will be to deliver change projects by gathering and documenting requirements that align with business objectives and critical success factors, ensuring timely, cost-effective, and high-quality delivery. You will be expected to provide effort estimates for new work items, covering all aspects from specification to final acceptance. This will involve detailed analysis, collaboration with internal and external stakeholders, and producing Business and Functional Requirements Specifications for stakeholder agreement. In addition ...
Posted 3 months ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...
Posted 5 months ago
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