Job Title: Business Operations Project Manager Location: Onsite- Noida or Hyderabad EC-Council (www.eccouncil.org) is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. Position Summary: We are seeking a results-driven Business Operations Project Manager to lead and execute strategic, non-technical projects across multiple departments. You will work with cross-functional teams on initiatives related to customer success, product launches, business process improvements, and partner enablement ensuring all projects are delivered on time, within scope, and on budget. This role is key to driving business efficiency, aligning operational efforts to strategic goals, and maximizing project impact across the organization. Key Responsibilities: Project Management & Delivery Lead and manage end-to-end business projects across departments including operations, marketing, customer experience, education, and partnerships. Create and manage detailed project plans, timelines, and budgets—ensuring zero cost or time overruns. Track and report on progress against key business objectives and project milestones. Anticipate risks and implement mitigation strategies to maintain momentum and quality. Cross-Functional Coordination Serve as the central point of communication between internal stakeholders, ensuring clear alignment on goals, roles, and deliverables. Manage meetings, documentation, and follow-ups to maintain accountability and transparency. Customer Success & Product Enablement Coordinate operational readiness for new product or service launches. Oversee initiatives to enhance customer onboarding, support workflows, satisfaction, and retention. Work with marketing and product teams to ensure consistent messaging, timing, and impact. Qualifications: 8-10 years of experience managing non-technical, business-focused projects, preferably in operations, customer success or go-to-market functions. Proven track record of delivering projects on time and within budget, with alignment to business goals. Strong skills in stakeholder management, problem-solving, and cross-team coordination. Proficient in project management tools (e.g., Monday.com). Bachelor’s degree in Business Administration, Operations, Management, or related field. Excellent communication and presentation skills in English (written and spoken). PMP, PRINCE2, or equivalent certification. Experience in global education, certification, or training organizations. Familiarity with customer success platforms and CRM tools Prior experience working in fast-paced, multicultural, or remote-first environments. Additional Information: We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work. EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: EC-Council Privacy policy - User and company | EC-Council Show more Show less