Business Operations Manager – Luxury Weddings

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About Novella

Rolls-Royce of the global wedding industry

About the Role

Business Operations Manager

You will be responsible for managing MIS, creating SOPs, leading teams (photography and post-production), overseeing vendors, and ensuring all projects are executed flawlessly and on time.

Key Responsibilities (KRAs)

MIS & Reporting

• Develop and maintain MIS reports for revenue, costs, and project performance
• Provide leadership with timely insights to support decision-making

Operations & SOPs

• Design and implement

  SOPs

  to streamline processes across departments
• Ensure projects are delivered on time with seamless execution standards
• Create systems that minimize errors, inefficiencies, and delays

Stakeholder & Investor Management

• Build strong relationships with internal and external stakeholders, including investors
• Provide transparency through reporting and ensure confidence in business performance
• Align business operations with growth milestones

Financial Oversight & Compliance

• Identify and plug financial leakages to make the company profitable
• Oversee tax compliance, legal formalities, and financial reporting
• Work with finance teams to forecast budgets and ensure cost efficiency

Team Leadership & Motivation

• Lead the photography and post-production teams, ensuring accountability and excellence
• Motivate and mentor staff to maintain productivity, creativity, and morale
• Build a culture of responsibility, innovation, and client-first execution

Execution & Vendor Management

• Ensure projects are executed flawlessly on ground, making visits during shoots to ensure quality and coordination
• Manage vendor relationships, negotiations, and contracts with a focus on profitability and quality delivery
• Coordinate across teams to align client expectations with final outputs

What We’re Looking For

• 5–6years of experience in business operations, preferably in weddings, events, luxury hospitality, or creative industries
• Strong experience in

  MIS, financial oversight, compliance, and process design

• Proven ability to manage teams, vendors, and multiple stakeholders simultaneously
• Strong problem-solving and execution skills under tight deadlines
• Excellent leadership, organizational, and motivational abilities
• Flexible to work a

  6-day week

  with dynamic schedules and frequent travel for shoots/events
• Based in Delhi NCR or willing to relocate to

  South Delhi (GK1)

Why Join Novella

• Play a key role in building the

  world’s most exclusive wedding brand

• Work directly with leadership on strategy, compliance, and execution
• Lead cross-functional teams to deliver projects for HNIs, UHNWIs, and celebrities
• Enjoy perks including

  ESOPs, performance incentives, industry exposure, and leadership growth