Job
Description
Join US as a Business Operations Analyst! Are you ready to make a significant impact in an innovative environment? At ORBCOMM, we’re on the hunt for a Business Operations Analyst who thrives in a fast-paced, agile setting. This role is not just about managing customer processes; it’s about transforming ideas into action and driving our mission forward! Why You’ll Love Working Here We foster a supportive and inclusive culture where innovation, continuous learning, and collaboration are at the heart of everything we do. You’ll have the opportunity to work on meaningful projects, contribute to process improvements, and grow your career in a fast-paced, global environment. As a proactive Business Operations Analyst, you'll be an integral part of our dynamic Shared Services team based in Hyderabad. With a flexible hybrid work schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad office, while also enjoying the autonomy and comfort of remote work. What You’ll Do Obtain and validate billing information from internal systems or external partners on a regular basis. Process billing information accurately, including data review, reconciliation, and formatting for invoicing. Generate and issue billing information to finance, to internal support teams and to customers in a timely and accurate manner according to contractual terms. Communicate directly with customers to resolve billing inquiries, clarify discrepancies, or provide supporting documentation. Collaborate with internal teams (e.g., Sales, Operations, Finance) to ensure all billable activities are captured and invoiced. Track billing status and follow up on outstanding or disputed invoices. Maintain organized records of billing transactions and documentation for audit and compliance purposes. Support continuous improvement efforts to streamline billing processes and enhance accuracy. Who You Are You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. If you have: Bachelor’s degree in Finance, Business Administration, or related field (or equivalent experience). 1–3 years of experience in billing or business operations preferred. Proficient in Microsoft Excel and comfortable working with large data sets. Experience with data warehouses/ lakes, ERP software, or other financial applications. Strong analytical, organizational, and problem-solving skills. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Then we want to meet you! About Us At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com ! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process. Show more Show less
