Business Operations Administrator

About the Role:

Join our Technology division and play a key role in driving operational excellence across a global function. This role blends administrative and analytical responsibilities, supporting the management team with their, financial processes, risk and internal communications. You’ll work closely with leadership and help shape the way we deliver consistent, structured support across the business. Ideal for someone from a risk, HR, operations or administrative background looking to grow in a high-impact, cross-functional role. If you're collaborative, detail-driven, and ready to make your mark, we’d love to hear from you!

Responsibilities:

• Assist with monthly CEO-level reporting, gathering and presenting key business insights and updates in a clear and timely manner
• Serve as secretariat for governance meetings, responsible for agenda coordination, minute-taking, action tracking and circulation of follow-ups
• Support the Head of Business Operations with the design and implementation of governance frameworks, templates, and executive-level engagement routines
• Handle onboarding admin for new starters, manage group access, compile newsletter inputs and facilitate monthly new starter induction sessions
• Maintain key operational tools such as the Group Technology Organisation Chart (PowerPoint) and Mail distribution lists (Excel), ensuring they are consistently up-to-date
• Compile monthly leaver and resignation data for leadership visibility and support internal communications, engagement, and knowledge-sharing efforts
• Coordinate recurring initiatives such as Lunch & Learn sessions and actively use tools like Viva Engage and SharePoint

Skills Required:

• Recent experience (2 years) of either Risk administration, HR Administration or Operations Administration
• Excellent communication and soft skills with the ability to clearly articulate messages to a variety of audiences.
• Analytical mind-set, attention to detail and good problem-solving skills is a must.
• Strong organisational and time management skills plus ability to multi-task and work under pressure.
• Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Detail oriented and able to cross-check and ensure accuracy.
• Effective problem-solving, with the ability to use own initiative.
• Must be a team player and able to work collaboratively with, and through others.
• Has the ability to effectively escalate and ask for help.
• Self-motivated, pro-active and able to work independently with minimal supervision.
• Results driven with ability to prioritise appropriately using sound business judgment.

Life at RWS -

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

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