Business Intelligence Analyst

Job Description

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is recruiting for Analyst - Business Intelligence and Data Support. Job Brief: We are looking for a detail-oriented and proactive Analyst - Business Intelligence and Data Support to join our dynamic team. In this role, you will play a key part in managing access permissions, ticketing system, supporting dashboard design and maintenance, and ensuring smooth operations for team members. Your expertise will help streamline processes and enhance the overall efficiency of our business intelligence functions. Responsibilities: Manage and oversee the access permissions process, ensuring proper allocation and access permissions for all team members. Manage and track support tickets within the ticketing system, ensuring timely resolution. Prepare, redesign, and maintain document templates to improve workflow efficiency. Ensure daily updates to documentation, keeping all information current and accurate Collaborate with other departments to resolve Power BI-related issues and challenges. Monitor daily Power BI dashboard refreshes, troubleshoot any failures, and implement necessary fixes to ensure seamless performance. Required Skills and Experience: Excellent organizational and time management skills High attention to detail and ability to multitask effectively Strong communication and interpersonal skills Professional in English Understanding of Power BI Show more Show less