Business Development Specialist

About the Role

Business Development Manager (Individual Contributor)

This role demands hands-on execution, prospecting, engaging clients, driving solution discussions, and independently closing deals across APAC and EMEA markets.

Key Responsibilities

New Business Development

• Identify, pursue, and convert new business opportunities in Dynamics 365, Cloud, and Managed Services.
  
• Build your own sales pipeline through networking, referrals, prospecting, and industry engagement.
  
• Qualify leads and initiate direct conversations with decision-makers.
  

Client Engagement

• Conduct discovery calls with CXOs, IT Leadership, and functional stakeholders.
  
• Understand client challenges in ERP /CRM modernization, cloud migration, and digital transformation.
  
• Position solutions effectively based on business pain points and technical requirements.
  

Solution Sales & Deal Closure

• Work with pre-sales to create proposals, SOWs, estimations, and solution decks.
  
• Deliver presentations, demos (with pre-sales support), and capability walkthroughs.
  
• Negotiate commercials and close deals independently.
  

Account Management

• Maintain long-term relationships with acquired customers.
  
• Identify cross-sell and up-sell opportunities across Dynamics 365, Cloud, and IT services.
  
• Ensure seamless handover to delivery and monitor customer satisfaction.
  

Microsoft Ecosystem Engagement

• Collaborate with Microsoft partner teams (PDMs, CSPs, ISVs) for joint GTM and co-selling.
  
• Track opportunities available through Microsoft incentive programs and marketplace.
  

Sales Reporting & Targets

• Own and achieve monthly, quarterly, and annual revenue targets.
  
• Maintain accurate opportunity tracking in CRM.
  
• Provide daily, and weekly updates on pipeline, forecasts, and progress.
  

Candidate Profile

Mandatory Skills

• Strong background in

  selling Microsoft Dynamics 365 Business Applications & Solutions (ERP and CRM), Power Platform, Cloud and IT Infrastructure Services.

• Proven ability to generate pipeline and independently close deals.
  
• Excellent communication, presentation, and negotiation skills.
  
• Comfortable working with enterprise buyers and long sales cycles.
  

Preferred Skills

• Experience selling in APAC and EMEA.
  
• Knowledge of Microsoft Partner models, incentives, and co-sell programs.
  
• Understanding of solution scoping, SOWs, and project estimation.
  

Key Performance Indicators (KPIs)

• Pipeline creation and quality.
  
• Number of qualified opportunities generated.
  
• Deal closures and revenue achievement.
  
• Sales cycle efficiency & win ratio.
  
• Customer retention and expansion opportunities.
  

Qualifications

• Bachelors degree in Business, IT, Engineering, or related field.
  
• 5+ years of hands-on B2B IT sales experience.
  

What We Offer

• Opportunity to work with a global Microsoft Solutions Partner.
  
• Performance-driven work culture.
  
• Competitive salary + performance-based incentives (if applicable)
  
• 5 days work week