Business Development Officer

Job Title: Business Sales Officer

Department: Sales & Marketing

Reports To: Sales Manager / Area Sales Manager

Location: Delhi Ncr

Employment Type: Full-time

Job Summary:

The Sales Officer is responsible for generating sales, building strong customer relationships, and achieving revenue targets. The role involves identifying new business opportunities, promoting company products/services, and ensuring customer satisfaction through effective communication and service.

Key Responsibilities:

• Develop and maintain relationships with existing and potential customers.
• Achieve monthly, quarterly, and annual sales targets.
• Identify new markets and business opportunities to expand customer base.
• Conduct market research to understand customer needs, market trends, and competitor activities.
• Prepare and deliver sales presentations and proposals to clients.
• Negotiate contracts, terms, and pricing with customers.
• Follow up on leads, inquiries, and after-sales support to ensure customer retention.
• Maintain accurate records of sales, customer interactions, and daily activities in CRM or reports.
• Coordinate with internal departments (marketing, logistics, finance) to ensure smooth order processing and customer satisfaction.
• Attend sales meetings, trainings, and promotional events as required.

Key Skills & Competencies:

• Strong communication and interpersonal skills.
• Good negotiation and persuasion abilities.
• Target-driven and self-motivated.
• Excellent time management and organizational skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to work independently as well as part of a team.

Experience:

• Experience: 1–3 years of sales experience (FMCG, Banking, Real Estate, or relevant industry preferred).
• Language: Proficiency in local language. Good comminication.
• Driving License: (if applicable) – valid two/four-wheeler license.

Performance Metrics:

• Achievement of sales targets and growth objectives.
• Customer acquisition and retention rate.
• Quality of client relationships and satisfaction.
• Accuracy and timeliness of reports and documentation.

Salary & Benefits:

• Competitive salary with performance-based incentives.
• Travel allowance / fuel reimbursement.
• Training and career development opportunities.
• Other company benefits as per policy.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Work Location: In person