Business Development Manager

Company Description

Flomic Global Logistics is a trusted logistics service provider dedicated to meeting all your logistics needs with a primary focus on achieving customer satisfaction. Our solutions are designed to streamline logistics operations and ensure efficiency at every level. We are committed to providing reliable and comprehensive logistics services tailored to the specific requirements of our clients.

Role Description

•   Identification / Scrutinization of Customers which sets in the parameters set by FGL.

•   To call customers get an appointment and to give proper introduction about Flomic & meeting them to discuss business opportunities that can be catered.

•   Making entries in the Sales CRM on daily basis.

•   To make Weekly sales plan

•   Team Motivation

•   To give a proper SOP to the OPS, Back office team so that there is no issues while handling the customer when it comes on board.

•   Make JSV with Sales HOD for Customer On-boarding process before or after start of business.

•   To give a brief about the customer to the team when the first shipment is been handled so that OPS and back office team are all on the same page.

•   If need be to take OPS, CS and Accounts team to meet the customer so that they know and understand the requirements properly and there can be an error free execution.

•   Payment collection

•   To set parameters with performance levels for individual team members and to monitor them to attain the set standards.

•   Corporation and coordination with internal department and also with customer so that there is no gap in handling the shipment.

•   Adding of 4-5 new customers / month

Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

• Ensures that all Sales Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes

• Maintains contact with all clients in the market to ensure high levels of client satisfaction

• Demonstrates ability to interact and cooperate with all company employees 

Qualifications

• Experience in Business Development, Sales, and Client Relationship Management
• Strong negotiation and communication skills
• Ability to develop and implement business growth strategies
• Proficiency in market research and analysis
• Ability to work independently and as part of a team
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience in the logistics industry is a plus
• Minimum of 5 years’ experience in freight forwarding sales