Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd ! We are thrilled to share that we have been honored with the Rajasthan’s Most Trusted Lab Award”. This recognition is a testament to our unwavering dedication to quality and excellence. Watch the proud moment here: Award Ceremony As we continue to grow and set new benchmarks in the healthcare industry, we are actively seeking a Senior Manager - Supply Chain to join our dynamic team. Role Definition: The Senior Manager Supply Chain ensures the seamless management of the entire supply chain, overseeing procurement, inventory, logistics, and distribution of reagents, equipment, and supplies. This position demands strategic leadership, operational excellence, and continuous process improvements to enhance profitability and efficiency. Key Deliverables: Efficient and effective supply chain operations. Reduced lead times, optimized inventory, and minimized costs. Strong supplier relationships with consistent product quality and on-time delivery. Continuous process improvement and cost savings. Task & Activities: Procurement and Inventory Management: Conduct quarterly inventory checks and monthly audits to ensure optimal stock levels. Monitor and manage COGS, identifying opportunities to reduce procurement and logistics costs. Resolve slow-moving stock issues to minimize losses and ensure timely replenishment. Oversee timely procurement and quality checks of reagents, equipment, and supplies. Maintain stock rotation across laboratories for time-sensitive items and monitor expenses to identify cost-saving opportunities. Identify and address operational inefficiencies, implementing corrective actions to enhance supply chain efficiency. Distribution: Review logistics performance to identify inefficiencies and optimize transportation routes. Monitor deliveries to ensure on-time performance, resolving delays and optimizing shipping documentation. Analyze and optimize transportation costs, negotiating with carriers to reduce expenses. Vendor Management: Conduct quarterly vendor reviews, targeting 90% vendor satisfaction. Negotiate contracts and pricing terms, ensuring favorable delivery and payment conditions to achieve targeted savings and optimize inventory practices. Regularly track vendor performance and resolve issues related to quality, delivery, or stock. Collaborate with vendors to reduce lead times and improve overall process speed. Develop alternative vendors for critical supplies to mitigate risks and ensure supply chain continuity. People and Operations Management: Hold monthly performance reviews on KPIs with the team to address challenges and identify opportunities for improvement. Allocate resources and adjust plans based on team performance and workload. Ensure training and development opportunities in partnership with HR to enhance team capabilities. Lead daily operational meetings to prioritize tasks and ensure smooth team operations. Reporting and Data Management: Maintain accurate data within LIMS (Inventory Module) ensuring up-to-date order and stock tracking. Prepare and share daily, weekly, and monthly performance reports. Provide leadership team with actionable insights on performance, challenges, and improvement areas. Ensure visibility of supply chain data across all relevant stakeholders by updating the dashboard monthly. Use data analytics to continually optimize end-to-end supply chain processes and address inefficiencies. Success Metrics: Reduce order fulfillment lead time by 25% through optimization. Achieve 100% on-time delivery performance. Achieve a 20% reduction in transportation costs and an 8% reduction in purchase costs through consumption booking for financial year. Maintain COGS at 23% by the end of financial year. Achieve a 90% vendor satisfaction rating. Ensure zero discrepancies in monthly stock audits. Requirements: Master's degree or MBA in Supply Chain Management, Operations, or related field is preferred. Minimum 8-10 years of experience in supply chain management, with at least 3-4 years in a leadership role. Proven track record of managing procurement, inventory, logistics, and distribution functions in a fast-paced environment. Experience working in diagnostic or healthcare-related industries is highly desirable.

Role - Business Development Manager Mission: The mission of the Business Development Executive at Dr. B Lal Clinical Laboratory Pvt. Ltd. is to fuel growth, build strategic partnerships, and ensure customer success. With innovation, relentless pursuit of opportunities, and a commitment to excellence, they position our organization as a market leader. Guided by integrity and collaboration, we aim to create lasting value for customers, stakeholders, and the company. Job Responsibilities: 1. Business Development: Identify Business opportunities Identifies business opportunities by identifying customers/clients and researching and analyzing sales options. Visit potential customers for new business development. Responsible for generating business from current customers including but not limited to Doctors, Nursing Homes, Hospitals across Jaipur by visits, conducting activities, etc. Promoting specialized testing: Market, and generate volumes from doctors and hospital by promoting specialized products. Develop, maintain and execute a territory plan and work as per the sales strategy and achieve targets as given by the Manager. 2. Clinical Effectiveness: Demonstrate in-depth knowledge of the company's products/services, highlighting their clinical benefits and advantages. Provide scientific evidence and case studies to doctors, emphasizing the efficacy and relevance of the offerings. Collaborate with medical experts within the company to address specific clinical queries or concerns raised by doctors. 3. Revenue Achievement: Clinical Engagement in Marketing: Incorporate clinical evidence and data into marketing collateral to substantiate product claims and benefits. Develop educational materials highlighting clinical efficacy for dissemination during marketing activities. Collaborate with marketing teams to create compelling content aligning with clinical effectiveness. 4. Customer Engagement: Clinical Integration: Collaborate with healthcare professionals and experts. Engage doctors in discussions regarding clinical case studies and advancements in the medical field during CME sessions. Ensure that CME sessions are scientifically driven, providing valuable insights into the clinical aspects of products/services. 5. Account and Customer Relations Management: Communication and Grooming: Maintain professional and polished communication skills in interactions with doctors, ensuring clear articulation of technical and clinical information. Exhibit grooming and professional conduct, adhering to industry standards during meetings and presentations. Conduct grooming sessions for sales teams to enhance their communication and presentation skills. 6. Sales Department Compliance: Clinical Data Reporting: Include clinical effectiveness metrics and data in regular sales reports to showcase the impact on doctor engagement and conversions. Analyze clinical data trends to identify areas of improvement and opportunities for further engagement. 7. Adherence to Sales Process: Ensure strict adherence to the sales process, meticulously following prospecting, qualification, presentation, objection handling, and closure stages. Implement best practices in sales methodologies, leveraging the sales funnel to maximize conversion rates. Conduct regular reviews of sales activities, ensuring alignment with the defined sales process.

Job Description: Zonal Manager Mission: The purpose of the Zonal Manager role is to be the face of the organization in the region for driving sales growth, profitability, and operational excellence. The person in this role will be responsible for building and maintaining strong relationships with key customers, partners, and stakeholders, while also developing and executing the regional business strategy, building and leading a high-performing sales and operations team to achieve organization overall objectives. Business Management 1. Gather data on current market trends, potential growth areas, and competitor analysis. Outline the annual objectives for sales, customer footfall, ticket size and profitability. Set goals for each branch within the zone. 2. Plan and oversee the execution of all sales planning and promotional activities to boost brand presence and achieve sales targets. 3. Allocate resources and budget in alignment with strategic priorities. 4. Identify areas within the zone and explore opportunities for business expansion. Analyze sales data and market feedback to refine strategies. 5. Plan and execute customer acquisition drives through outreach and marketing initiatives. Create targeted marketing campaigns based on customer demographics and needs analysis. Collaborate with the marketing team to design BTL activities. 6. Organize and participate outreach activities and trade events to increase brand visibility.the Operational Excellence: 1. Regularly review, audit and optimize laboratory operations, logistics, and customer service processes. 2. Implement quality control measures that comply with standards and regulations. 3. Regularly evaluate customer feedback to identify new services or improvements. Customer Management 1. Schedule regular visits and meetings with key stakeholders such as doctors, corporate clients, and institutes. 2. Use Sales software tool to manage and record all customer interactions and important information. 3. Develop retention strategies focusing on exceptional service and customer engagement. Develop and implement personalized relationship management strategies for KOLs to maintain and enhance customer engagement. 4. Manage partnerships, including onboarding new partners and maintaining fruitful ongoing relationships. People Management 1. Conduct regular team meetings to discuss goals, ongoing activities, and issues. 2. Set individual performance targets aligned with the zones objectives. 3. Implement a continuous training program with HR team that addresses both skill enhancement and motivational needs. 4. Monitor team performance through key performance indicators (KPIs) related to sales, customer service, and operational efficiency. Provide regular feedback and conduct annual performance reviews. 5. Recognize and reward high performance and initiate improvement plans where necessary. Financial Management: 1. Oversee the management of zone finances, including budgeting, spending, and reporting. 2. Regularly review financial reports to ensure profitability and manage EBITDA.

Role Clarity | Senior Project Manager - Information Technology Department: Business Tranformation Reporting To: CTO Role Definition: The Senior Project Manager is responsible for end-to-end planning, coordination, and execution of key digital projects. The role ensures project delivery within defined timelines, budgets, and business expectations while aligning digital systems with operational, sales, and service goals. Deliverables: Timely delivery of digital projects as per defined timelines and scope High usability and process fit of applications for internal teams and customers Zero critical issues post-go-live (bugs, crashes, misaligned workflows) Functional documentation, user stories, and release notes for all applications Internal and external team alignment throughout the project lifecycle Application performance reviews and vendor compliance Task and Activities: Project Leadership & End-to-End Execution Drive full lifecycle of projects from requirement gathering, design, development, testing, to release and post-launch support. Create project charters, define scope, break down tasks, and establish clear deadlines and checkpoints. Monitor delivery milestones across platforms such as Salesforce, Customer App, Doctor App, HRA and Power BI dashboards. Identify project risks (timeline slippage, scope creep, tech feasibility), and take mitigation actions. Cross-Functional Requirement Gathering & Analysis Conduct structured requirement workshops with Sales, Marketing, Operations, Franchisee, HR, and Customer Care teams. Translate business needs into platform features. Prioritize features based on impact, readiness, and business alignment. Create clear, non-technical requirement briefs and convert them into functional specifications. Development Story Creation & Sprint Management Write and maintain detailed user stories for each new feature or enhancement. Manage sprint boards, ticketing system, and release backlogs. Review builds before UAT, coordinate fixes, and ensure delivery quality before final deployment. Maintain a change log with version control across applications. Functional Testing & Release Readiness Lead internal testing efforts (sanity, regression, and functional tests) for all applications before UAT. Define test cases and coordinate testing with department representatives. Ensure no critical bugs, broken flows, or data inconsistencies go into production. Facilitate UAT sign-offs and internal go-live approvals. Application Documentation & Knowledge Management Maintain documentation for each tool — use-case flows, data mapping, admin panels, roles, permissions, and escalation SOPs. Develop training guides or short walkthrough videos for user onboarding. Track issue logs, release notes, and feedback resolutions in a structured, retrievable format. Internal Team & Vendor Coordination Conduct regular project meetings with functional teams and external vendors (App developers, CRM partners, etc). Ensure vendor timelines, quality standards, and security protocols are met. Review project SLAs, TATs, and initiate penalties or escalations in case of delay or defect recurrence. Manage handover documentation and knowledge transfer between vendors and internal teams. Application Performance Monitoring & Enhancement Track feature adoption through system logs, session data, and user feedback Propose updates or process simplifications based on feedback and analytics. Support release planning for minor fixes, quarterly upgrades, and version enhancements. Success Metrics: 100 % of Projects Delivered on Time & Budget Zero Functional Defect Rate Post-Go-Live CSAT Score on Application Usability 4.8 from key internal users 100% completion of documentation updates and policy reviews as per governance calendar >95% adherence to Vendor Compliance (SLA, TAT)

Role Clarity | Senior Manager - Information Technology Department: Business Tranformation Reporting To: CTO Role Definition: The Sr. Manager IT Infrastructure & Operations is responsible for ensuring 24x7 secure, stable, and connected infrastructure across all DBCL centers — Central Lab, Regional Labs, Collection Centers (CCs), HLMs, POC Labs, and Corporate Office. The role leads uptime delivery, network continuity, cybersecurity enforcement, and infrastructure compliance as per Standard IT Security framework. Deliverables: Uninterrupted IT infrastructure across all DBCL locations Cloud (AWS and GCP), Email Security, Firewall (Shophosh,Fortinet), EDR, XDR, DLP Security implementation. Secure Network Segmentations and architecture. External audit compliance Centralized uptime, patch, and access management License audit and SOP governance for infrastructure Role-based access control (RBAC) on all systems IAM/DC Implementation Smooth IT infrastructure and Security Operations Implement ITSM framework Task and Activities: Network & Infrastructure Uptime Management Monitor internet uptime status across all Laboratories and collection centers Coordinate with internet service providers (ISP) to minimize downtime. Maintain alternate connectivity plans. Ensure routers, switches, access points, and LAN cabling are functional and standardized across all centers. Endpoint Device Governance Implement and regularly update antivirus and EDR/XDR tools on all desktops and laptops used for business processes. Tag every endpoint (PC, Laptop) to center/employee with asset code and configuration details. Conduct monthly patch rollouts for Windows/Linux systems across Labs and CCs. Restrict admin rights and unauthorized software installations via centralized policy. Maintain endpoint assets with maintenance history and audit trails. Email & Communication Security Management Administer all email IDs under authorized domain; ensure 2FA, user-specific access controls, and mailbox storage limits are enforced. Regularly run spam filter and phishing attempts audit for all users. Define and update official mailing groups. Configure auto-forwarding restrictions, suspicious login alerts, and mailbox activity monitoring. Ensure business continuity of email during server upgrades or failures. Cloud Infrastructure & Data Security Manage cloud environment (AWS) Configure firewall rules, access policies, encryption protocols, and IAM roles. Review SG alerts weekly and resolve flagged issues. Conduct backup of key data assets to secure cloud storage; test restore capability quarterly. Document change logs for server configuration changes, user additions, and permissions granted. Cloudwatch/S3/SES/EC2/RDS Cost Controls Firewall, VPN, and Access Management Conduct firewall configuration reviews for all DBCL locations. Ensure only authorized ports are open, IP restrictions are applied, and logs are stored. Maintain VPN credentials and usage logs for regional users or partners who access LIMS from remote sites. Implement network segmentation between Admin systems, Lab analyzers, and customer kiosks. Patch, Antivirus & License Compliance Maintain patch management calendar with classification: critical, moderate, optional. Automate antivirus definition updates and audit compliance for every endpoint weekly. Maintain license inventory: endpoint security, AWS, firewall tools, monitoring software. Flag expiring licenses 30 days in advance and initiate renewal approval process. IT SOP Enforcement & Audit Readiness Create SOPs for each core infra function: Device Setup, Access Granting, Patch Updates, Incident Handling. Conduct monthly internal audits for compliance: access logs, system backup logs, antivirus scan status, endpoint updates. Prepare documentation and logs in required formats for NABL, ISO, and external audit inspections. Coordinate with internal Quality & Audit teams during surveillance audits. Incident & Escalation Management Maintain incident register with severity level, assigned engineer, response time, and RCA. Act as escalation point for field engineers when repeated failures or access issues are reported. Follow defined escalation SOP – inform CTO and Admin head for physical infra risks. New Center IT Setup & Closure Plan IT readiness checklist for each new CC/HLM launch: Internet, router, PC with LIMS, printer, barcode scanner. Coordinate LAN setup, device configuration, VPN setup, and system testing before go-live. During closure, ensure secure data wipe, device collection, access revocation, and handover to Assets/Store. Coordination with Procurement & Admin Share infrastructure requirement specs (router models, firewall specs, endpoint configs) with Purchase for procurement. Collaborate with Admin for physical security of data rooms, installation of surveillance equipment, and maintenance contracts (UPS, wiring, routers). Validate incoming infra assets (QC check) before tagging and deployment. Success Metrics: 100% Infra Uptime (All Sites) 100% adherence to internal IT SOPs and process non-negotiables CSAT Score 4.8 from key internal users Zero critical bugs or vulnerabilities during external audits 100% completion of documentation updates and policy reviews as per governance calendar