Business Coordinator

About the Role

As a Business Coordinator at Network In Action (NIA), the resource will play a key role in driving chapter operations by coordinating day-to-day activities, qualifying leads over calls, scheduling client meetings for the Manager, and ensuring seamless communication and engagement with members, prospects, and stakeholders.

Key Responsibilities

• Coordinate and manage the daily operations of the NIA Northeast India with professionalism and efficiency
• Assist with membership onboarding, engagement, and retention.
• Handle internal communication and external outreach with professionalism.
• Support the Business head in all backend and operational functions.
• Coordinate and follow up with members, guests, and prospects via calls, emails, and messages.
• Qualify and nurture business leads through phone conversations and follow-up processes.
• Assist the Manager in scheduling appointments and meetings with prospective clients.
• Organize and support monthly chapter meetings, trainings, and special networking events.
• Maintain accurate and up-to-date records of member data, business referrals, guest follow-ups, and event logs.
• Prepare meeting minutes, performance dashboards, and timely reports for leadership review.
• Represent NIA in external communications and in-person events with a professional attitude.
• Ensure timely collection of Payments from the members and also handle payments to vendors.

Job Specification

Qualifications & Experience

• Education:

  Graduate in Business Management (MBA preferred but not mandatory).

• Experience:

  3-5 years in Business Development/Client Servicing/Operations/Admin Support

Skills & Competencies

• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Self-motivated, target-driven, and growth-oriented mindset
• High proficiency in MS Office, Virtual Communication tools

Job Location: