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8.0 - 12.0 years

4 - 18 Lacs

Imphal, Manipur, India

On-site

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Location: North East Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Bankingis anessential service . About the role At ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As a Relationship Manager - Business Banking, you will have the opportunity to provide banking solutions for Micro, Small, and Medium Enterprises (MSME) and mid-size corporates. You will collaborate with various teams within the Bank to ensure a quick turnaround time for all client requirements. You will continuously strive to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships. Following the Banks philosophy of Fair to Customer, Fair to Bank, you will take the initiative and help ICICI Bank to become the preferred Bank amongst the target group. Key accountabilities include customer feedback and defined business outcomes. Key Responsibilities Customer Service: Create service excellence by collaborating with customers through their life cycle and offering suitable products and services based on their finances. Business Development: Ensuring growth in Deposits and Loan books by offering 360-degree banking solutions that meet the needs of our customers. Cross Selling & Collaboration: Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings. Enhance the portfolio quality: Maintain the quality of the loan book and conduct due diligence on the business flows and overdue. Customized Solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customized solutions. Behold our values: Work to uphold our core value of being Fair to Customer, Fair to Bank. Key Qualifications & Skills Education Qualification: MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of Relationship Managementacross industries. Synergize with Team: Willingness to work with various teams for on ground support and deliver enablers as required . Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Communication Skill: Good oral and written communication skills. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships . Few Success Factors Building relationships Deep understanding of customer needs Understanding of credit worthiness Knowledge on core offerings Excellent communicator

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0 years

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Thoubal, Manipur, India

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Job Title: English Language Teacher - Delhi Public School - Wangjing Job Overview: We are hiring an experienced English Language Teacher to develop students reading writing grammar and communication skills in Wangjing. Key Responsibilities Teach English language and literature to assigned grades. Develop creative writing and spoken skills. Conduct debates essay writing and other language activities. Qualifications Graduate/Postgraduate in English + B.Ed. Prior CBSE Teaching Experience Preferred. Excellent fluency and command over the language. Show more Show less

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0 years

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Kakching, Manipur, India

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Job Title: English Language Teacher - Delhi Public School - Wabagai Job Overview: We are hiring an experienced English Language Teacher to develop students reading writing grammar and communication skills in Wabagai. Key Responsibilities Teach English language and literature to assigned grades. Develop creative writing and spoken skills. Conduct debates essay writing and other language activities. Qualifications Graduate/Postgraduate in English + B.Ed. Prior CBSE Teaching Experience Preferred. Excellent fluency and command over the language. Show more Show less

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1.0 years

0 Lacs

Manipur, India

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With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a security support engineer, you will be an elite member of a customer facing security support team working on resolving complex issues with Azure Cloud and On-Prem Microsoft security products. You have extensive experience providing mission critical customer support to external enterprise customers with a focus on helping, advising, and empowering customers to achieve more. You have a passion for learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing and improving the customer support experience, and having fun. You enjoy working on challenging issues that require in depth investigation, excellent communication, and complete ownership to drive issues to resolution. You obsess over small details to make sure that each customer interaction not only drives issues to resolution but also ensures that customers are effectively using Microsoft technologies to further the success of their business. In all interactions with our customers, you communicate effectively, have complete accountability and ownership over providing amazing results, show resourcefulness in providing timely and effective solutions, and approach every situation with empathy, care, and a focus on providing an amazing experience. When you don’t know the answer, you “swarm” with other engineers at Microsoft to come up with a solution quickly, and you aren’t afraid to ask questions and learn new things daily. You don’t let anything block you in the pursuit of a world class customer service experience for our customers. This position requires extensive cross-group coordination and excellent oral and written communication skills. Attention to detail; and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables. You must be able to work well under pressure and deadlines, while also exhibiting flexibility and adaptability across a broad organizational matrix. Beyond extensive technical focus, this role requires the ability to communicate issues and recommendations clearly and concisely and build broad relationships with influencers to impact key business results. You are passionate about improving the customer support experience and the product by collaborating with software developers to recommend feature improvements. Experience On Below Would Be An Added Advantage System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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25.0 years

0 Lacs

Churachandpur, Manipur, India

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Key Responsibilities: Data Extraction And Reporting Extract data from various sources, ensuring accuracy and consistency. Create and maintain comprehensive reports that provide valuable insights for different departments, enabling informed decision-making and strategy development. Data Visualizations And Dashboards Develop engaging data visualizations and interactive dashboards using Tableau or similar data visualization tools. Utilize knowledge of Tableau functions and level of detail expressions to create user-friendly visual representations of complex data sets. Must be capable of managing multiple assignments and ensuring deadlines are met and continuity of work is maintained Must be able to quality check calculations to ensure it was implemented correctly Collaboration And Requirements Gathering Partner with business analysts and project leads to gather and document detailed business requirements. Engage in discussions with business analysts or leads to understand their data needs and that the reporting or dashboard requirements are clear. Clarification And Communication Demonstrate the ability to ask clarifying questions about requirements to ensure a comprehensive understanding and alignment between technical and business teams. Maintain strong written and verbal communication skills in English Issue Identification And Escalation Proactively identify potential issues or roadblocks in project execution and escalate them to project leads in a timely manner. Work collaboratively with team members to troubleshoot problems and develop solutions. Qualifications Issue Identification and Escalation: Proactively identify potential issues or roadblocks in project execution and escalate them to project leads in a timely manner. Work collaboratively with team members to troubleshoot problems and develop solutions. Show more Show less

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0 years

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Lamphel, Manipur, India

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Job Purpose Formulate a comprehensive, proactive strategy to prevent, detect and respond to integrity threats. Ensures alertness, watchfulness or circumspection and prevent occurrence of any untoward incidents with adverse financial implications for the organization. Quality assessment & control of all Vigilance Report before submission to HR / Legal / WBC Process recommendation to the respective business line, based upon the Root Cause analysis. Team management – Team mentoring, Training & Managerial skills [Field & Central Team] Fraud Risk Assessment – New Trends analysis and triggers evaluation. Implement Desktop Investigation Process Developing Risk mitigation platform to identify risk areas Conduct mystery shopping across business verticals , based on various trigger points Principal Accountabilities Fraud Mitigation Framework: Monitoring fraud trends, investigating emerging threats and quickly developing and deploying new strategies to manage those threats Providing innovative solutions for formation/strengthening of Fraud Risk tools for prevention, detection and monitoring of frauds. Review existing control environment and assess effectiveness against known fraud schemes. Identify control gaps and create insightful analysis to support the implementation of new controls Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Need to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines. Responsible for Using Business Intelligence Metrics and the highest standards of Credit Control for driving the risk management function Fraud Risk Monitoring Oversee the Fraud aspect of customer selection in the end to end digital Journey and business sourcing leave protocol Develop continuous monitoring and improvement of the excellence of the organization's underwriting and operational procedure. Work with external data providers such as Credit Bureaus and other API providers to further streamline credit process by data validation methods. Coordinate with management for assessment of risk quotient new products and processes. Audit And Compliance Handling and issue of orders in appeal, review and revision petitions relating to vigilance matters. Conduct departmental / disciplinary proceedings in vigilance matters, in respect of all employees, including agent. Share IRDA regulatory reports as per the timelines Mystery Audit Developing trigger points based on Loss ratio, Market & Business Inputs, fraud trends Based on trigger inputs designing plan of action for mystery audit Conducting mystery audit across India to expose & prevent fraud practices, Nexus, Scams Training vendors to upscale for the requirement of mystery audit Show more Show less

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0 years

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Imphal, Manipur, India

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Job Title: Service Engineer Company: M/S K.M. Enterprises Location: Kwakeithel Imphal, Manipur Job Summary: The Service Engineer at KM Enterprises will be responsible for providing expert technical support and after-sales service to our clients. This includes the diagnosis, repair, and maintenance of a wide range of IT products, specifically computers, printers, and scanners. The role also involves ensuring high customer satisfaction through timely and effective solutions. Key Responsibilities: • Diagnosis and Troubleshooting: Identify and diagnose technical issues with computers, printers, and scanners from various brands including EPSON, CANON, RICOH, HP, Samsung, Lenovo, Prodot, SHARP, etc. • Repair and Maintenance: Perform hands-on repairs, replacements, and routine maintenance of hardware components. • Toner and Ink Refill Services: Efficiently and accurately refill ink tanks and toner cartridges for various printer models. • On-site and Remote Support: Provide technical support to clients both on-site at their locations and remotely as needed. • Customer Service: Interact professionally with clients to understand their issues, explain solutions, and ensure their satisfaction with the service provided. • Documentation: Maintain accurate records of all service activities, repairs, and parts used. • Product Knowledge: Stay updated on the latest technologies and product specifications for the brands KM Enterprises deals with. • Inventory Management: Assist in managing the inventory of spare parts and toner supplies, ensuring availability for service operations. • Collaboration: Work closely with the sales team to ensure seamless customer experience from sales to after-sales support. Qualifications: • Education: Diploma or Degree in Computer Hardware, Electronics, IT, or a related technical field. • Experience: Proven experience in repairing and servicing computers, printers, and scanners. Candidates with networking experience are highly desired. Technical, Soft and other skills Required: Strong knowledge of computer hardware components and troubleshooting. Proficiency in diagnosing and repairing various printer technologies (laser, inkjet) and scanner types. Familiarity with operating systems (Windows, macOS) and common software applications. Ability to perform toner cartridge refills for different models. Customer Service Skills: Excellent communication and interpersonal skills with a strong customer-centric approach. Problem-Solving: Strong analytical and problem-solving abilities. Work Ethic: Ability to work independently and as part of a team, with a strong sense of responsibility and attention to detail. Mobility: Willingness to travel to client sites within Imphal and surrounding areas as required. Show more Show less

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8.0 years

0 Lacs

Manipur, India

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

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Manipur, India

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The Azure Storage Data Processing Unit (DPU) organization is looking for a talented and highly motivated Senior Software Engineer to design and develop the next generation of our storage backend. We are building the next generation of Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. Drive innovation with the latest hardware and software technology for hyperscale cloud storage. Our team is building next generation storage solutions using Fungible DPUs with focus on security, reliability, performance, and efficiency. As a Senior Software Engineer on the Azure Storage DPU Infrastructure team, you will help enable Azure’s infrastructure to support, deploy, and integrate with DPU-based storage nodes. You will help drive integration efforts with existing and forward-looking datacenter control plane software. You will be involved in all phases of the software lifecycle: design, implementation, test, deployment, and support. This is a great opportunity to work on exciting new technology, grow your career, and sharpen your technical skills. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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25.0 years

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Churachandpur, Manipur, India

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Below is a generic job description for a Procurement Analyst with a focus on business operations. It’s designed to be professional, clear, and adaptable to various organizations while emphasizing key responsibilities and qualifications relevant to procurement and operational efficiency. Job Description: Procurement Analyst (Business Operations) Job Title: Procurement Analyst Department: Procurement / Business Operations Location: [City, State or Remote] Reports To: Procurement Manager / Director of Business Operations Employment Type: Full-Time Job Summary We are seeking a detail-oriented and analytical Procurement Analyst to join our Business Operations team. The Procurement Analyst will play a critical role in optimizing procurement processes, analyzing purchasing data, and supporting operational efficiency. This position requires a strategic thinker with strong business acumen, capable of collaborating with cross-functional teams to drive cost savings, improve supplier relationships, and enhance overall operational performance. Key Responsibilities Analyze procurement data, including spend patterns, supplier performance, and market trends, to identify cost-saving opportunities and operational improvements. Support the development and execution of procurement strategies aligned with business goals and operational needs. Evaluate and negotiate supplier contracts, terms, and pricing to ensure value and compliance with organizational policies. Maintain accurate records of purchases, contracts, and vendor agreements in procurement systems. Collaborate with internal stakeholders (e.g., finance, operations, and department leads) to understand business requirements and ensure timely delivery of goods and services. Monitor inventory levels, forecast demand, and coordinate with supply chain teams to prevent disruptions in operations. Generate reports and dashboards to provide actionable insights on procurement metrics, such as cost efficiency, supplier reliability, and process performance. Assist in vendor selection and onboarding, conducting due diligence to assess quality, reliability, and alignment with business objectives. Identify and implement process improvements to streamline procurement workflows and enhance operational effectiveness. Ensure compliance with company policies, industry regulations, and ethical sourcing standards. Qualifications Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field. 2+ years of experience in procurement, purchasing, or business operations (experience in a related analytical role is a plus). Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Tableau, or similar software). Familiarity with procurement software or ERP systems (e.g., SAP, Oracle, Coupa) preferred. Excellent negotiation and communication skills, with the ability to build relationships with suppliers and internal teams. Detail-oriented with a proactive approach to problem-solving and process optimization. Ability to manage multiple priorities in a fast-paced environment while meeting deadlines. Knowledge of market research, cost analysis, and supply chain principles. Team player with a customer-focused mindset and a commitment to operational excellence. Show more Show less

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3.0 years

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Manipur, India

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The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. Join our dynamic team as a Low Code Engineer, where you'll play a pivotal role in driving innovation and efficiency through low-code/no-code solutions. You'll collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and lead the integration of AI agents within production services. This is an exciting time to join our group Customer Experience - CXP and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. To succeed in this role you will need to : Solve Problems with Analytical Approach- Extracting actionable insights to understand their implications within the solution context; solving problems and making decisions through a swift, informed, and strategic approach. Craft Automated Business Solutions-Developing solutions by employing low-code/no-code solutions and guiding projects through development to ensure alignment with business requirements. Create Robust Low-Code/No-Code Solutions-Leveraging computer science principles to design, develop, and optimize scalable business applications with low-code/no-code solutions. Drive Effective Stakeholder Relationships-Fostering a cooperative environment across diverse teams and stakeholders, influencing and managing social relationships and interactions to ensure clear understanding and alignment of mutual goals for program success. Responsibilities Low Code Solution Devlopment and Deploymnet Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications. Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals. Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions (e.g., Power Platforms). Design application solutions using configurations established in low-code/no-code platforms (e.g., Power Automate) and develop advanced automated workflows. Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines. User Support Develop production services by configuring settings utilizing low-code/no-code solutions to meet stakeholder needs. Coordinate the integration of AI agents within production services to enhance user interactions. Develop rules that govern production services logic and workflows to ensure the application adapts to complex business processes and regulatory requirements. Lead incident reviews and propose automation to prevent future issues. Develop and deliver training sessions and materials on the capabilities of low-code/no-code solutions. Industry Knowledge Proactively research emerging trends and innovations in the low-code/no-code solution industry. Evaluate new tools, platforms, and updates to assess their potential for improving efficiency, scalability, and functionality of the development process. Qualifications Required Qualifications Bachelor's Degree AND atleast 1 yr of experience to maximum 3 years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience Preferred Qualifications Bachelor's Degree AND atleast 1 years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience Atleast 1 year of experience using low-code/no-code programs (e.g., Dataverse, Power Applications). Atleast 1 year of experience managing and configuring artificial intelligence solutions (e.g., chatbots). Atleast 1 year of experience with programming/coding. Certification with Microsoft platforms (e.g., Azure, Microsoft 365) or equivalent. Project management certification (e.g., Project Management Professional, Six Sigma). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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4.0 years

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Manipur, India

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Azure Files team is looking for a talented and highly motivated Software Engineer to design and develop the next generation of the Azure file storage stack. We are building Microsoft’s cloud storage solution - Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world, see Azure Storage paper: https://azure.microsoft.com/en-us/blog/sosp-paper-windows-azure-storage-a-highly-available-cloud-storage-service-with-strong-consistency Azure Files is the foundational file system and file sharing service built in Azure Storage, supporting industry-standard Server Message Block (SMB), Common Internet File System (CIFS), Network File System (NFS) and Representational State Transfer (REST) protocols, that is fully compatible with on-premises file servers, both Windows and Linux-based, can scale up to exabytes of storage, and provide world-class reliability, performance, and security. For more details on Azure Files see: https://azure.microsoft.com/en-us/services/storage/files and https://docs.microsoft.com/en-us/azure/storage/files/storage-files-introduction We are looking for enthusiastic candidates looking to grow at a fast pace matching our service and team’s growth, have a passion for writing high quality software and enjoy collaborating with a dynamic team. As a Software Engineer in the Azure Files Storage team, you will develop features at the core storage and the protocol layers of the service, including architectural changes to significantly increase scalability and performance of the file system, including adding Backup, Disaster Recovery and Tiering capabilities. You will have the opportunity to explore distributed system design, protocols such as SMB/CIFS, NFS, and REST, and help solve the performance and scale requirements of the most demanding workloads, used by many large-scale organizations and services. You will have the opportunity to make high-impact changes daily as you build a hyper-scale file storage system that powers the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Collaborates with a diverse group of engineers, across all levels, through sharing and learning. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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7.0 years

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Manipur, India

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We are looking for an outstanding Senior Software Engineer to join the Microsoft Discovery team and work on an exciting new AI-driven platform that will transform the scientific research process. Microsoft Discovery is a cutting-edge enterprise platform that uses AI agents and high-performance computing to accelerate research and development (R&D) in science and engineering. Microsoft Discovery is already driving breakthroughs in collaboration with partners across industries like chemistry and materials, energy, manufacturing, and pharmaceuticals, showcasing its potential to solve real-world challenges through AI-powered discovery. We innovate quickly, learn from data and experience, think creatively, and aren’t afraid to laugh and have fun – all while tackling challenging customer and partner problems. You will be part of a startup-like environment within Microsoft, joining a highly motivated team that enjoys tough challenges and rapid development iterations. We collaborate closely with key platform teams across Microsoft and Microsoft Research to design, build, and operate the Discovery platform and related products. Responsibilities As a Senior Software Engineer, you will: Architect and build scalable, distributed systems from the ground up. Drive features from ideation to global rollout. Mentor engineers and lead design/code reviews. Improve engineering velocity and service reliability through adoption of AI-enabled process enhancements. Collaborate across Microsoft Research and platform teams to integrate cutting-edge technologies. Apply site-reliability engineering practices to ensure robust operations. Qualifications Required: 7+ years of experience in commercial software development. Bachelor's degree in Computer Science or related field. General awareness of building AI-powered services and multi-agent systems. Proven experience building and operating reliable distributed systems. Preferred Experience with cloud platforms and enterprise-scale services. Experience with widely-used scientific tools in chemistry, physics and bio sciences. Strong problem-solving skills and a bias for action. Passion for scientific innovation and cross-disciplinary collaboration. Advanced degree (MS/PhD) is a plus. Microsoft Mission and Culture Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we embrace a growth mindset and work together to innovate, collaborate, and realize shared goals. We ground ourselves in the values of respect, integrity, and accountability, and we strive to create a culture of inclusion where everyone can thrive at work and beyond. This role embodies those values by combining cutting-edge technology with a passion for helping researchers and organizations achieve more. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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3.0 - 7.0 years

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Manipur, India

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We are looking for an outstanding Software Engineer 2 to join the Microsoft Discovery team and work on an exciting new AI-driven platform that will transform the scientific research process. Microsoft Discovery is a cutting-edge enterprise platform that uses AI agents and high-performance computing to accelerate research and development (R&D) in science and engineering. Microsoft Discovery is already driving breakthroughs in collaboration with partners across industries like chemistry and materials, energy, manufacturing, and pharmaceuticals, showcasing its potential to solve real-world challenges through AI-powered discovery. We innovate quickly, learn from data and experience, think creatively, and aren’t afraid to laugh and have fun – all while tackling challenging customer and partner problems. You will be part of a startup-like environment within Microsoft, joining a highly motivated team that enjoys tough challenges and rapid development iterations. We collaborate closely with key platform teams across Microsoft and Microsoft Research to design, build, and operate the Discovery platform and related products. Responsibilities As a Software Engineer, you will: Architect and build scalable, distributed systems from the ground up. Drive features from ideation to global rollout. Mentor engineers and lead design/code reviews. Improve engineering velocity and service reliability through adoption of AI-enabled process enhancements. Collaborate across Microsoft Research and platform teams to integrate cutting-edge technologies. Apply site-reliability engineering practices to ensure robust operations. Qualifications Required: 3 to 7 years of experience in commercial software development. Bachelor's degree in Computer Science or related field. General awareness of building AI-powered services and multi-agent systems. Proven experience building and operating reliable distributed systems. Preferred Experience with cloud platforms and enterprise-scale services. Experience with widely-used scientific tools in chemistry, physics and bio sciences. Strong problem-solving skills and a bias for action. Passion for scientific innovation and cross-disciplinary collaboration. Advanced degree (MS/PhD) is a plus. Microsoft Mission and Culture Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we embrace a growth mindset and work together to innovate, collaborate, and realize shared goals. We ground ourselves in the values of respect, integrity, and accountability, and we strive to create a culture of inclusion where everyone can thrive at work and beyond. This role embodies those values by combining cutting-edge technology with a passion for helping researchers and organizations achieve more. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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0 years

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Imphal, Manipur, India

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Job Requirements Job Title – Collection Manager Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections. Show more Show less

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25.0 years

0 Lacs

Churachandpur, Manipur, India

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Key Responsibilities: Payroll Processing: Efficiently manage end-to-end payroll processing activities, including collecting, verifying, and inputting employee time and attendance data. Calculate wages, overtime, commissions, and other compensation based on company policies and relevant regulations. Data Maintenance: Maintain accurate and up-to-date payroll records for all employees. Ensure that employee information, such as new hires, terminations, and changes in compensation, benefits, or deductions, is promptly and accurately recorded in the payroll system. Compliance and Legislation: Stay updated with payroll regulations, tax laws, and other relevant labor legislation at the local, state, and federal levels. Ensure that all payroll-related activities are in compliance with these laws and regulations. Payroll Reconciliation: Conduct regular audits and reconciliations of payroll data to identify and resolve discrepancies. Ensure payroll records align with accounting records, and address any discrepancies promptly. Reporting and Analysis: Prepare payroll reports, including but not limited to earnings statements, tax withholdings, and labor distribution reports. Analyze payroll data to identify trends, patterns, and anomalies, providing insights to management as necessary. Benefits Administration: Collaborate with HR and benefits teams to ensure accurate administration of employee benefits, including health insurance, retirement plans, and other compensation-related programs. Payroll Inquiries: Serve as a point of contact for employees' payroll-related inquiries. Address and resolve any issues or discrepancies in a timely and professional manner. Process Improvement: Continuously assess and improve the efficiency and accuracy of the payroll process. Propose and implement process enhancements to streamline payroll operations. System Maintenance: Work closely with IT and other relevant stakeholders to maintain and upgrade the payroll system. Ensure that the system is running smoothly and perform necessary testing when updates or changes are implemented. Collaboration: Collaborate with cross-functional teams, including HR, finance, and legal, to ensure seamless communication and coordination regarding payroll matters. Requirements Bachelor's degree in Accounting, Finance, or a related field. Proven experience as a Payroll Analyst or a similar role, with a strong understanding of payroll processes and related laws and regulations. Proficient in using payroll software and systems, and the ability to quickly adapt to new technologies. Strong analytical skills with the ability to analyze and interpret data accurately. Excellent attention to detail and a high level of accuracy in processing payroll. Strong communication and interpersonal skills, with the ability to handle sensitive employee information with confidentiality and professionalism. Familiarity with benefits administration and tax regulations is a plus. Ability to work effectively in a fast-paced and dynamic environment, meeting strict deadlines. Solid problem-solving skills and a proactive approach to resolving issues. Professional certification in payroll management (e.g., Certified Payroll Professional - CPP) is a bonus. Show more Show less

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2.0 years

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Manipur, India

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Are you excited about the possibility of working on a high-performance team on the largest Object Storage service in the world? Azure Storage team is chartered with building, managing and running Cloud Storage for Microsoft Azure Cloud. The team works on distributed systems scaling to Exabyte of storage in data centers around the world. Azure Storage provides the persistent storage layer in the cloud, powering millions of Azure virtual machines, holding millions of hours of video, billions of photos and petabytes of other data types. Azure Storage is one of the foundational services in the Azure Cloud and consists of a Storage Platform which currently powers various different storage services including Blob Storage, Table Storage (NoSql Key Value store), Queue Storage, File Storage (new SMB based File Storage), Disk Storage and Data Lake Store (HDFS compliant) which support a variety of storage and analytic workloads. The service hosts data from some of the largest companies in the world plus supports all of Microsoft’s largest online businesses including Xbox, Skype and Bing and has scaled to store exabytes of customer data with the roadmap looking even better in terms of growth. As part of this team you will have the opportunity to work on the biggest of the big data services in Microsoft, live the services culture, embrace and learn in a fast paced, live-site focused environment delivering customer value with everything we do. Come, join an evolving team! You can read more about Azure Storage. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Work in a world class, inclusive and collaborative engineering team. Tackle challenges of scale and criticality that will broaden your engineering horizons. Supports identification of dependencies, and the development of design documents for a product feature with oversight. Assists and learns about breaking down work items into tasks and provides estimation. Works with appropriate stakeholders to determine user requirements for a feature. Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook. With guidance, learns to create and implement code for a product, service, or feature reusing code as applicable. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Note : By applying to this role, you will be assessed for other roles which require similar skills. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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25.0 years

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Churachandpur, Manipur, India

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary Key Responsibilities: Assist with recruitment efforts, including posting job openings and screening resumes. Maintain and update employee records in HR databases. Support onboarding processes for new hires, including preparing paperwork and orientation materials. Help coordinate employee training sessions and engagement activities. Conduct research on HR best practices and compliance regulations as needed. Provide general administrative support, such as scheduling interviews and filing documents. Qualifications Current enrollment in or recent completion of a degree program in Human Resources, Business Administration, or a related field. Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. Prior HR or office experience is a plus but not required. Show more Show less

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0 years

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Lamphel, Manipur, India

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Liaison with the IT team to build robust ILM management system to reduce time, effort and increase efficiency. Gather requirements from all impacted stakeholders for improvements on the ILM checkers module and identify processes and reports that can be automated in collaboration with the IT development team. Ensure alignment with standard SOPs and provide the business requirement document to the IT team Monitor the project milestones/ changes required to ILM checkers module and coordinate with the IT team to ensure that the project is delivered as per the set time lines. Carryout the UAT testing once a system upgrade has been done to check for efficiency, ease of use and coordinate to get the system bugs fixed for the pilot launch Provide continuous post deployment support Coordinate with IT team for fixing system bugs Monitor the development of entire automation and handles architect of the new modules. The role would articulate the ideas but also balance them against what’s technologically feasible and financially and functionally reasonable Development of the digital tools to improve the department efficiency in Speed and execution Identify new partners in digital Technology which is useful for fraud Mitigation Strategy Oversee the alignment of the claims scoring model with ILM team’s data analytics reports Use business intelligence tools to create automated reports & dashboards as per business requirements Ideate, design and implement system innovation projects that would lead to time & cost savings – e.g. database integration project with courts, RTOs, IIBs to get easy access to the information they maintain Show more Show less

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0 years

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Lamphel, Manipur, India

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Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong medical & legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Show more Show less

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0 years

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Lamphel, Manipur, India

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Deterrence Activity Evaluation of evidence and report – to assess the suitability for deterrence activity. Tracking / Monitoring / Responding of correspondence from Law Enforcement Agencies. Responsible for cluster assistance / liaison with CBI / Police & other agencies in the investigation of cases towards logical conclusion. Filing of Police complaint & follow up for charge sheet filing. Show more Show less

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0 years

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Lamphel, Manipur, India

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Desktop Investigation Trigger identification through data at intimation/Referral stage Social media searches Cold calling using digital platforms Identify key business people, link analysis Claim Investigation Allocation of assigned claims to respective vendors with case relevant triggers Follow up for IR and TAT management Level 1 QC clearance & validate the submissions against shared triggers Success in claim investigation based upon strong medical & legal evidences Preparing reports based on findings and observations and guide / Gathering and Analyzing the facts and developing & creating evidence which stands in court of law Report submission and coordination with claims team. Evidence Matrix Assurance Ascertain evidence quality as per matrix Validate each & every evidence with the case triggers DMS of hardcopy maintenance Escalation Management Document Complaince through Field Investigation of HVC Further Requirement Complaince OFR and CFR with Stake holders Data Management MIS preparation and report reconciliation Payment reconciliation with Vendors Project tracking Vendor Management Vendor Empanelment & Training & Development Ensure the ethics and compliance during managing the external investigators and self- investigation of cases Show more Show less

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0 years

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Lamphel, Manipur, India

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JOB PURPOSE (Summarize in one statement why your job exists; and how it contributes to the overall mission/objective of the organization.) Overseeing the process of GMC Investigations to Identify Fraud cases / Minimize liability of Company through extensive "in time" investigation and fact finding of all referred and triggered claims Ensure faster in time investigation of cases with minimum expenses to optimize claims cost saving/ recovery revenues. Developing risk management controls, contingency plans and Communicating recommendations to Under writer Developing Analytical Risk for prediction Managing and assisting team members and Responsible for Pan India ORGANISATIONAL CHART (Please complete the organization chart below using only the generic and descriptive job titles.) Comments Xxx PRINCIPAL ACCOUNTABILITIES (List the accountabilities associated with the job.) Investigations & Quality Improvement Quality checks of the Investigations which is assigned through external and internal Vendors Review the evidence/documents collected to analyze the overall fact pattern of claim and provide recommendations Ensure LOB wise target achievement as per AOP Assisting on FIR filing on fraud identified cases Reviewing the forensic experts reports and giving relevant inputs to conclude the facts of the case. Conduct assessments to define and analyze possible risks and initiative projects as a tool of prevention In-depth Investigation of suspected fraud / triggered claims / Critical & High value claims. Responsible to Complete the Case within Stipulated Turn-around Time (TAT) Trigger Management Developing new trigger after analyzing the patterns of losses Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Evaluate Trigger efficiency and recommend the prioritization Monitor LR and Create new triggers based on the Outliers Risk & People Management Vendor Management – Training the external investigators, Control measures, Quality check for the investigation reports. Design processes to eliminate or mitigate potential risks: Fraud nexus, Location wise severity. Liaison closely with internal (claims, legal team or any team associated and external stakeholders (Lawyers, Police, Hospitals, Govt Missionaries, etc.) Manage and prioritize high case load effectively and efficiently to achieve results of Timeline and Success Training, evaluating, supporting the investigators, towards the fulfilment of the required actions Develop contingency plans to manage crises like Disaster claims, Pandemic situations etc. Enhance existing procedures in investigation by deploying new tools Prepare reports, presentations, recommendations and Performance review to Management Monthly Stat report and Sharing with Concern Channels of GMC Conducting meeting with GMC HR for identified fraud and taking actions MAJOR CHALLENGES (Describe the major challenges you face on an on-going basis in carrying out your job.) Managing and influencing external stakeholder interactions As Internal dependencies which are not in direct control are high settling Claims within the TAT becomes challenging Identify and manage biases resulting from manual approach taken in conducting investigation of reported cases Manage high risk of life for team involved in investigation due to increase in number of assaults during investigation. Attract and manage talent efficiently as manpower required needs to have high IQ and orientation for investigation DECISIONS (Mention the key decisions taken by job holder at his end and the decisions for which the job holder goes to superior with options and recommendations or seek approval). Quality check of the investigation report submitted Court cases and giving deposition Decisions to pay on certain claims referred for investigation Develop risk management controls and systems INTERACTIONS (The key working relationships or routine contacts a job holder needs to have INSIDE and OUTSIDE the organization to accomplish the job.) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Claims Team [HAT] Legal Team Business Team Under writer -HAT Actuarial External Clients Roles you need to interact with outside the organization to enable success in your day to day work Investigation agents Forensic experts Police Authorities District Administration Data Vendors Automation Partners DIMENSIONS (List the significant numerical data which will reflect the scope and scale of activities concerning this job). Financial Dimensions (These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc.). Financial impact of INR 100 Cr crore via prevention, mitigation and process enhancement Other Dimensions (Indication of some of the significant volumes associated with the job like number in team/ staff handled etc). Success of cases referred for Investigation Maintaining the Turn Around Time Enhancing the success of cases investigated Vendor Management: Training, Timely payment for the services Total Team Size – 10 Direct Reports – 10 Show more Show less

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25.0 years

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Churachandpur, Manipur, India

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Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us. Job Summary The Payroll Specialist operates the company’s payroll activities, which include auditing, processing, and recording payroll timely and accurately. Reconcile all payroll related general ledger accounts, which involves completion and resolution of issues. Manage payroll related taxes. Perform periodic internal audits in various payroll areas and prepare materials for external and internal auditors. Show more Show less

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0 years

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Imphal, Manipur, India

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Company Description Rapido, India's largest bike taxi app service, is dedicated to revolutionizing the way people commute. We are also expanding into app-based auto rickshaws and delivery services. Our mission is to make commuting easy and accessible for everyone. Additionally, Rapido strives to create a fun and inclusive workplace environment. Role Description This is a full-time, on-site role for a Bike Taxi Captain located in Imphal. The Bike Taxi Captain will be responsible for safely transporting passengers from one location to another, adhering to traffic rules, and ensuring the comfort and satisfaction of passengers. Daily tasks also include maintaining the bike in good working condition, communicating with customers through the app, and providing excellent customer service. Qualifications Valid driving license with proficiency in riding a motorcycle Ability to navigate using GPS and mobile applications Trustworthiness, reliability, and a professional demeanor No specific Education requirement To register, download the app here: https://play.google.com/store/apps/details?id=com.rapido.rider&pcampaignid=web_share For additional information please fill in the form and we'll get back to you https://forms.gle/EGjdxZjWdhZmYFK66 Show more Show less

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