Business Analyst

You are a detail-oriented and strategic Business Analyst with 2-4 years of experience in the E-commerce industry specifically working with WooCommerce plugins. Your main responsibility is to bridge the gap between business needs and technical solutions by gathering requirements, analyzing e-commerce processes, and ensuring successful implementation and optimization of WooCommerce-based platforms. Your key responsibilities include gathering and documenting business requirements for WooCommerce enhancements or implementations, particularly focusing on onboarding vendors for B2B and B2C interactions. You will be translating business needs into functional specifications for development teams, analyzing existing WooCommerce workflows to suggest optimizations for improving customer experience, sales, and operational efficiency. As a Business Analyst, you will act as the liaison between stakeholders, designers, developers, and QA teams. Your role will involve creating and maintaining process documentation, user stories, wireframes, and flow diagrams. Additionally, you will conduct competitive analysis and market research to inform platform improvements, support testing efforts including UAT, ensure requirements are met, and bugs are resolved. Monitoring WooCommerce KPIs and performance metrics to provide data-backed recommendations will also be part of your responsibilities. You will ensure timely project delivery by tracking milestones and coordinating cross-functional teams effectively.,