Business Analyst - FICO SAP

Shift Hours:

Shift Timing: 2.30 pm to 11:30 pm (IST) 

JOB SUMMARY:

The BA, FICO will be responsible for analyzing the business needs of the operations area with the primary 

purpose of eliciting high-level requirements, capturing business needs, identifying problems and proposing 

solutions. This role will work with business partners to elicit high-level requirements and capture business 

needs to understand technology solutions needed; understand the customer journey and define user 

requirements. In addition, they will promote architectural consistency and usability standards as well as 

defining and executing test cases. The BA will work with the business partners and the information 

technology staff to identify technologies to improve business processes. 

 The BA, FICO will work as a liaison between the IT department and the assigned business units to analyze, 

communicate, and validate requirements for changes to business process and policies. In addition, the BA 

will focus on improving how the business operates by applying best practices to the individual business 

area. This may be done via SAP ERP, Process Improvement, Robotic Process Automation or through other 

methods.

Key Duties:

• Identify business process improvement opportunities. 

• Productively working with and influencing the business area. 

• Participate in future SAP Discover, Build, Test and Deploy activities. 

• Identify and define business requirements with outcome criteria and metrics. 

• Map business processes. 

• Identify and resolve issues. 

• Translate conceptual user requirements into functional requirements in a clear manner that 

is comprehensible to project team and implementation consultants. 

• Maintain training documentation. Train users on proper usage of the SAP system. 

• Ability and willingness to travel within the United States and internationally to support 

future SAP deployments. 

Qualifications:

• Requires a Bachelors’ degree in the field of business administration, computer science, finance, information systems, or similar field, or equivalent experience. 

• A minimum of 3 - 5 years’ experience as a Business Analyst preferred. 

• Experience with supporting and enhancing SAP S/4HANA preferred. 

• Experience with FICO strongly preferred. 

• Broad IT domain experience, preferably in three or more of the following areas: 

Applications Development, Enterprise Architecture, Project Management, Vendor 

Management, Quality Assurance, Infrastructure, and Maintenance and Support. Familiarity 

with business structure and operations outside of IT. 

• Must have above average ability to communicate both in writing and orally. 

• Must be self-motivated to work independently. 

• Must be able to drive collaboration among different personalities and departments. 

• Experience in converting business requirements and functional requirements to use cases 

and user stories with acceptance criteria. 

• Demonstrated ability to engage both developers and business partners to achieve target 

outcomes 

• Must be willing to work “unusual” hours when required. 

• Must be dependable and punctual. 

• Willingness to work onsite strongly preferred, but will entertain remote work, provided 

there is a willingness to travel to the Columbus office and other sites as needed. 

• Willingness to travel domestically and internationally on occasion.