Business Analyst Cum Technical Writer

About Us:

Headquartered in Sunnyvale, with offices in Dallas & Hyderabad, Fission Labs is a leading software development company, specializing in crafting flexible, agile, and scalable solutions that propel businesses forward. With a comprehensive range of services, including product development, cloud engineering, big data analytics, QA, DevOps consulting, and AI/ML solutions, we empower clients to achieve sustainable digital transformation that aligns seamlessly with their business goals.

Fission Labs Website:

Hyderabad

Role Overview:

We are seeking a Business Analyst cum Technical Writer to work closely with product managers, AI engineers, data scientists, and UX teams to define requirements and create high-quality technical documentation for our AI product development initiatives. The ideal candidate will combine strong analytical skills to gather and refine requirements with clear, concise writing skills to produce documentation for diverse audiences, including business stakeholders, developers, and end users.

Business Analysis

• 8-15 years (minimum 2 years in AI/ML or software product environment preferred)
• Collaborate with stakeholders to elicit, document, and validate business and functional requirements for AI/ML features.
• Translate high-level business needs into detailed user stories, acceptance criteria, and process flows.
• Assist in defining product scope, success metrics, and release priorities in collaboration with the product manager.
• Work with data science and engineering teams to understand AI model workflows, data dependencies, and system integrations.
• Conduct gap analysis and propose solutions to improve AI product capabilities.
• Support UAT planning, test case review, and defect triaging.

Technical Writing

• Create and maintain product documentation, including
• Functional specifications
• API documentation
• Data dictionaries
• User guides and quick start manuals
• Release notes
• Document AI model behaviour, training data considerations, bias mitigation strategies, and performance metrics in clear, non-technical and technical formats.
• Ensure documentation complies with internal standards, accessibility requirements, and version control.
• Work closely with engineering to capture system architecture diagrams, data flow charts, and configuration steps.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Technical Communication, or related field.

• 8 to 15

  years of combined experience in business analysis and technical writing.
• Familiarity with AI/ML concepts (e.g., model lifecycle, RAG, NLP, vector databases, prompt engineering).
• Experience with requirements management tools (e.g., JIRA, Confluence, Trello).
• Proficiency in documentation tools (e.g., Confluence, Notion, MadCap Flare, Markdown).
• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
• Excellent communication skills – able to simplify technical concepts for non-technical audiences.

Preferred Skills

• Exposure to cloud platforms (AWS, Azure, GCP) and AI services.
• Experience documenting APIs, SDKs, or ML pipelines.
• Knowledge of data privacy and compliance standards (GDPR, SOC2) in AI context.
• Basic understanding of prompt design and LLM application architecture.