Business account manager

Company Description

NoBrokerHood, launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn, is a cutting-edge visitor, community, and finance & asset management system designed for gated societies. The company has rapidly become a market leader, managing over 25,000 societies and securing the lives of more than 48 lakh families across India. NoBrokerHood offers an all-encompassing platform with features for society admins, guards, and residents, while integrating services like home maintenance and property management. It is the only community management app in India to achieve Level 1 PCI-DSS Certification, ensuring the highest level of security compliance and data privacy. Recently supported by a $5 million investment from Google, NoBrokerHood is poised for continued growth and expansion.

Role Description

This is a full-time on-site role based in Pune for a Business Account Manager. The role involves managing and building relationships with residential societies, ensuring client satisfaction, and handling all account-related activities. Responsibilities include acquiring and onboarding societies, maintaining account growth, ensuring timely resolution of client queries, and managing renewals. The Business Account Manager will collaborate with internal teams to deliver excellent service and achieve customer retention and growth.

Qualifications

• Account Management and Client Relationship Management experience
• Proven abilities in Sales, Negotiation, and Business Development
• Proficiency in communication and presentation skills
• Problem-solving and decision-making capabilities
• Adaptability to work in dynamic and fast-paced environments
• Experience in community management or real estate technology is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field
• Strong organizational and multitasking skills