102 Broadband Jobs - Page 4

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim Cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar - 9096781493

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue •Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim Cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar - 9096781493

Role & responsibilities 1. Responsible to Enterprise solution sales (Leased line, Managed wi-fi, SD WAN, etc..) 2 Generating Own leads by way of weekly activities in Corporate Segment. 3. Submitting Daily call reports to Reporting Manager. 4. Expertise in Telecom Sales/ Solution Selling/ Telecom Products 5. Make sure the brand visibility across all the assigned projects 6. Coordinating with cross-functional teams to resolve the acquired customer issue, provide faster resolutions and driving CSAT. Preferred candidate profile 1. Should have min 1-6 years experience in Enterprise sales 2. Should have the ability to interact with high profile clients. 3. Should be able to work on multiple projects at any given point of time

Job Title : Deputy Manager Enterprise business Purpose & Accountability: Responsible for driving Leased line and SME Sales & ARPU targets for the Enterprise Business vertical and Responsible for the revenue and end to end account management with high level of client relationship management Major Deliverable: 1. Prepare and submit annual sales plan and budget covering Bandwidth, Leased Lines, Geographic Spread of Corporate Clients, Sales Manpower plan and projected revenues 2. Design and implement sales strategies to ensure achievement of sales and ARPU targets as per the approved plan 3. Daily tracking of maintain the compliance against check the status on a regular basis against sales plan 4. Conduct reviews of Enterprise Business team on periodic basis 5. Conduct sales trainings for Enterprise Business and build the b2b capabilities in the team 6. Coordinating with operations Team on day-to-day basis and streamlining the running processes in terms of Activations TAT and feasibility check etc. 7. Submit periodic market intelligence report to group EB head on Market trend, Contemporary Products and Competitors practices 8. Conduct periodic market assessment of customer satisfaction to draw plans to address areas of concern for ensuring customer retention 9. Provide feedback to management on market response to new product launches 10. Assume administrative control for Enterprise Business Vertical 11. Ensure implementations of approved sales promotions schemes across the Enterprise Business Vertical 12. Need to maintain 100% adherence to the processes and policies of the company and adherence of the SLAs 13. Responsible for educating and training the concerned team regarding Dept. vision, Processes and policies 14. Analysing the market potential, universe of b2b market, database and funnel build up 15. Vertical wise focus of the business across the business and providing the right solution as per the requirement

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables • Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue •Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar - 9096781493

Hiring for Canadian MNC Grad/ug with min. 12 months experience in International Tech Support Experience in L1 Support - Troubleshooting & Networking Salary upto 5 LPA Both Side Cabs Location - Noida Share your CV Required Candidate profile Graduate/Undergraduate with min. 12 months of experience in Technical Support Exp. required in Handling International customers for technical issues in L1 support like troubleshooting & networking

JD Lead HNI Experience Job entails owning up Postpaid Mobile and Broadband experience for customers by analyzing the process and taking corrective actions. 1. Retention & Churn Management : Postpaid Mobile & Broadband Churn control through identifying churn levers and proactive solve Enhance Retention efficiencies on Voluntary cancellations and Involuntary buckets Eliminating the cause leading to churn at all touch points be it Stores or at Call center Analyze the churn data & identify proactive triggers and personalize retention initiatives based on lifecycle stages, customer journeys, consumer usage behavior pattern Manage the partner to drive timely retention activities Ensure compliance with process and policies and ensure its effective implementation 2. Improve Customer Experience – Reduce Customer pain Reduce Complaints by proactively analyzing the data & improving process, journeys, proactive actions / campaigns on base to educate customer Ensuring resolution within SLAs & reduce Repeat through respective process owners of all queries and complaints Non tolerance on execution gaps / delay causing customer impact and pushing teams Customer centric approach in reshaping / creating any process Support front end & Escalation handling from all touch points 3. Go Digital Driving Self Care Adoption Competition benchmarking, bringing new thoughts/solutions for expanding digital self-care options Bringing IVR / WhatsApp / Other digital modes based solves Simplify journeys & Test Existing & New journeys 4. Shifting & Device Recovery Drive Within SLA Shifting Reduce Shifting Rejects & Cancellations Enhance Shifting success through Follow up & Tracking of each shifting request received Analysis & Inputs for process improvement Manage partner for Device Recovery & ensure device retrieval 5. Stakeholder Management & Reporting Prepare reports on retention – daily, weekly, quarterly, monthly Prepare & present the trends, RCAs, reasoning, smart action plan to reduce churn Cross functional collaboration : coordinate with sales, marketing, billing, technical, contact center etc. Must Have Skillsets Strong Analytical & Presentation skills Ability to collaborate & drive other teams Technical Flair & Adaptability to understand Broadband Network & other technicalities

Maintain Relationship with clients and customers. Generate business through the team. Lead and manage the activities of sales and marketing team. Motivate them to achieve goals. Develop and implement sales strategies. Handle walk in customers Required Candidate profile Fresher can't apply Graduation is a must Age must be in between 21-35 Min 1 + years experience in Sales and Marketing BFSI work experience preferred Life Insurance experience preferred Bike mandatory Perks and benefits - Paid Leave - Incentive - Allowances - Insurance

Hiring For Technical Voice Process Related to (Internet Service Provide) ISP. Location: Noida Salary up to 38k in hand + Incentives up to 20k Both Side Cabs 24/7 Shifts If Interested call Shubhangi 9220313054 Sneha 85950 50095 Required Candidate profile Candidate must have atleast 6 months of experience in ISP to apply. Good Communication skills needed.

We are looking for a highly motivated Field Sales Executive to join our B2C sales team. The ideal candidate will have excellent communication skills and a passion for driving sales through direct customer interaction. You will be responsible for generating leads, building relationships with customers, and achieving sales targets. Key Responsibilities: Approach potential customers and close sales. Build and maintain strong customer relationships. Meet and exceed sales targets. Provide product information and resolve customer inquiries. Report sales activities and results. Requirements: Excellent communication skills. Previous experience in B2C sales is a plus. Goal-oriented and self-motivated. Ability to work independently and travel within the assigned area. INTERESTED CANDIDATES CAN CALL ME ON 9266095765(Nisha) E-Mail: nisha.a@paradigmithr.com

Role & responsibilities 1. Minimum of 4-8 years of experience in network engineering with a focus on BNG systems. 2. Proven experience in integrating and managing BNG devices from vendors like Nokia, Cisco, Juniper etc. 3. Hands-on experience with network protocols and technologies, including PPPoE, IPoE, DHCP, and RADIUS. 4. Implement, and integrate BNG systems into the existing network infrastructure, Develop and execute integration plans, ensuring minimal disruption to network services. 5. Coordinate with network architects, engineers, and operations teams to ensure successful BNG deployments. 6. Configure BNG devices, including setting up subscriber management, authentication, and policy enforcement, Manage IP addressing, DHCP configurations, and routing protocols relevant to BNG operations. Preferred candidate profile 1. Minimum of 4-8 years of experience in network engineering with a focus on BNG systems. 2. Proven experience in integrating and managing BNG devices from vendors like Nokia, Cisco, Juniper etc. 3. Hands-on experience with network protocols and technologies, including PPPoE, IPoE, DHCP, and RADIUS. 4. Implement, and integrate BNG systems into the existing network infrastructure, Develop and execute integration plans, ensuring minimal disruption to network services. 5. Coordinate with network architects, engineers, and operations teams to ensure successful BNG deployments. 6. Configure BNG devices, including setting up subscriber management, authentication, and policy enforcement, Manage IP addressing, DHCP configurations, and routing protocols relevant to BNG operations.

The Field Supervisor will play a crucial role in maintaining the integrity and reliability of our fiber optic network infrastructure. This role involves overseeing overhead fiber maintenance, implementing proactive measures to prevent fiber cuts, monitoring fiber assets, and ensuring efficient execution of fiber laying projects. The ideal candidate will have extensive experience in fiber optic maintenance and installation, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Supervise a team of field technicians engaged in overhead fiber maintenance, proactive maintenance activities, and fiber laying projects. Plan and coordinate daily work schedules, assignments, and priorities to ensure timely completion of maintenance tasks and projects. Conduct regular inspections of overhead fiber routes to identify potential hazards, vulnerabilities, or signs of deterioration that could lead to fiber cuts. Implement proactive maintenance measures, such as tree trimming, pole reinforcement, and route diversification, to minimize the risk of fiber cuts and service disruptions. Monitor fiber assets, including cables, connectors, splices, and termination points, to identify and address potential issues proactively. Coordinate with internal teams, contractors, and external stakeholders to facilitate the execution of fiber laying projects, ensuring compliance with quality standards and safety regulations. Provide technical guidance and support to field technicians, assisting with troubleshooting, equipment operation, and adherence to best practices. Maintain accurate records of maintenance activities, asset inventory, work orders, and project documentation. Collaborate with the engineering team to provide feedback on network performance, maintenance challenges, and opportunities for improvement. Stay updated on industry trends, emerging technologies, and best practices in fiber optic network maintenance and installation. Interested candidates can share their CV's : 8253071086/janhvi.p@elxer.com

Assess clients AV/IT requirements, present technical solutions and recommend solutions. Negotiate proposals and contract terms conditions to meet both client company needs.

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years Contact Name : Magesh Mail ID: Magesh.p@ril.com Contact No. 6369120934

Job Description: Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables •Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue •Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs. Product: Broadband Lease Line PRI Line Post Paid & Pre-paid Sim cards Interested candidates can share their updated resume at a_bhimashankar.hullenauru@airtel.com or can contact HR Bhimashankar -9096781493

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years

1. Drive small and medium enterprise business in the assigned territory, 2. Pitch enterprise products and services to prospective customers, 3. Create sales funnel and ensure account penetration, 4. Organize and execute demonstration activities, 5. Achieve defined acquisition targets, 6. Interact with customer and network installation team for delivery, 7. Manage customer relationships and escalations Skills and Competencies 1. Familiarity with territory, 2. Exposure to enterprise sales, 3. Understanding of technology product and solutions, 4. Result orientation, 5. Relationship management, 6. Ownership mindset, 7. Business acumen, 8. Customer focus Education Required : Graduation degree Experience Required : 2 - 5 Years

JOB DESCRIPTION Team Leaders- Sales (Direct) , Bangalore CTC upto 6 Lakhs, Immediate joiner only. Opening 50 Positions Email with Title Team Leader Sales to info@coeus.org.in, dhana@coeus.org.in A sales team leader manages a team of sales representatives to achieve sales targets. They also coordinate sales operations and implement sales techniques. Responsibilities Achieve B2C sales target – Broadband/internet Develop the sales team : Recruit, train, and support new sales staff Manage sales operations : Coordinate sales activities and ensure sales representatives follow best practices Implement sales techniques : Use sales strategies to help the business meet and exceed its sales targets Motivate and coach team members : Lead by example and encourage sales representatives to perform well Manage resources : Allocate and manage resources to help the team achieve its goals Manage project progress : Monitor performance and ensure the team is on track to meet its goals Skills and qualities A sales team leader needs strong leadership skills, the ability to motivate and coach, and a deep understanding of sales strategies and customer relationship management. Related roles A sales director is responsible for the strategic leadership of the sales department. They usually sit on the board of directors and help determine a company's corporate direction. Manage the overall running of the sales team Develop and implement strategic sales plans that expand a company’s customer base and solidify its presence Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them Developing and implementing new sales initiatives, strategies and programmes to capture key demographics Liaise and develop professional relationships with regional Representatives and Executives Attend conferences and exhibitions when required to identify opportunities Manage the relationship with MOL to generate more opportunities Oversee planning for following years business plan Ensure event and courses are updated on divisional websites Manage relationships with internal and external stakeholders Assist in account management for industry suppliers Oversee financial invoicing for all department activities within the set budget To liaise with the Commercial Manager, Courses & Events Team Leader and colleagues where necessary to include plans to implement any proposed changes and improvements To undertake other duties as requested Manage budgets and update financial records To manage the Saless team to achieve the above, through: The setting of objectives for all team members. Conducting regular 1 2 1’s o Absence management Performance management The support and development of the team Key working relationships: Commercial Manager • Direct reports • Marketing and Comms team External stakeholders • Regional Representatives and Executives Industry Supliers • All departments Job Requirement / Skills Time management and prioritising workload Industry Knowledge and Experience desirable Working knowledge of Microsoft office Excellent organisational and time-management skills Excellent customer service skills People management skills Excellent oral and written communication skills Organisational skills and attention to detail Negotiation skills • Presenting skills Education / Experience: • Graduate or equivalent Experience in managing people Event experience • Financial and P & L experience is desirable • Knowledge of property market Send your resume to info@coeus.org.in

Role & responsibilities. Job description 1. Strategy Implementation Maintain service level agreements while resolving customers service request. Identify opportunities for network rehabilitation within the assigned territory. Ensure compliance to quality and process standards defined for Airtel. Ensure safety standards and protocols are followed within the assigned territory. 2. Installation and Fault Repair Ensure resolution of service request as per defined timeline and service level agreement. Identify and analyse fault cases to minimise repeat or re-open cases. Responsible for Installation & Shifting performance across the job area and to drive defined KPI, whlie ensuring quality of installation & cost for installs Drive reduction in overall open service requests and repeat and reopen orders to meet KPI targets. Drive Serve to Sell through engineers. Manage escalation from internal/external customers related to the product. Coordinate with local cable operators (LCOs) to provide timely support to the customers. Coordinate with cross-functional teams to ensure faster installation and resolution. Understand the Airtel work app leveraged by the engineers and wiremen. Understand and resolve the challenges and issues faced by local cable operators (LCOs). 3. Reporting Leverage the Airtel work platform to monitor the performance of the associates in the service. Prepare documentation and report to showcase the productivity. Conduct audit of the productivity within the target date. 4. Process Optimization Identify ways to fasten the customer installation and fault repair process. Responsible for QOS parameters related to TRAI, Regulatory & statutory compliance for the circle/Cluster Carry out audit within target date and generate report 5. People Management Work closely with the team for seamless execution of the tasks. Coordination with cross functional teams CSD/NOC/O&M to provide faster resolutions

Technical voice process Location : Gurgaon/Noida Eligibilty : Good communication skills and should have technical knowledge Salary : upto 38k+incentives Both sides cabs If interested Call/Whatsapp Bharat 9818173324, 8700622022, Ananya 9315447735

Technical voice process Location : Gurgaon/Noida Eligibilty : Good communication skills and should have technical knowledge Salary : upto 38k+incentives Both sides cabs If interested Call/Whatsapp Bharat 9818173324, 8700622022, Ananya 9315447735

Hiring for International BPO || Inhouse || Captive unit || Noida Exp- 1 year in technical support Graduate & Undergraduate can apply Salary- upto 38k in hand + incentives 2 way cabs Himanshu- 9868478343 Shantanu- 8800256129

Territory Manager - Building Planning-Malad-Mumbai circle: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Building Permissions DesignationTerritory Sales Manager- Building Permissions Job Code FunctionBroadband Sub-FunctionMarket Planning LocationCircle Level/GradeSenior Executive/Assistant Manager Position Description The purpose of this role is to manage the permissions and partnerships with the resident and builder associations across the circle to ensure smooth roll-out of the broadband network. Organizational Relationship Reporting ToCircle Head Market Planning Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly-15 (Outsourced) Indirectly-- Key Responsibilities & Accountabilities Relationship Building Establish connects with potential resident/ builder associations for new rollout of network Create synergies with D2C team for smooth handover of RWAs/associations post rollout Liaise effectively with Resident Welfare Associations (RWAs)/ builders to create/maintain successful working relationships and establish Airtel ambassadors. Network Execution Ensure smooth deployment of network with support of network team in buildings/RWAs Execute strategy and enable BPEs and CFTs for network expansion Identify of new condos across city/territory People Management Works closely with BPEs/ACEs for seamless execution of the tasks Engage building permission executives in obtaining NOCs and drive their productivity Deploy and manage outsourced teams to secure appointments with builders/RWAs Responsible for engagement of driving building permission executives and drive their productivity Knowledge, Certifications and Experience Education QualificationFull-time postgraduate, preferably MBA/PGDM Total Experience2+ years of broadband/telecom experience 1-2 years sales experience (Preferably Account Management) Certifications required (if any)NA Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalNetwork team D2C team Deployment team ExternalRWAs, Builders Skills and Competencies Technical and Functional Competencies Relationship Building Network Understanding Analytical Skills Market Research and Insights Leadership and Behavioural Competencies Collaboration and Influence Ownership Mindset Learning Agility Navigating Change Execution Excellence Customer Obsession

Maintain soft-spoken and professional behavior with colleagues and customers. Demonstrate high team spirit and collaboration. Acquire new broadband connections and ensure timely payment collection. Market broadband connections and related services/products on a door-to-door basis. Achieve assigned monthly sales targets within the given timeframe. Answer customer queries and generate potential leads. Promote company services using various media such as banners, newspaper inserts, and leaflets. Increase the customer base by converting potential leads into sales. Track and follow up on potential leads to ensure successful conversions. Provide daily feedback and updates to the Team Leader. Take complete ownership of the customer acquisition process, from lead generation to installation.

Soft-spoken and well-behaved with colleagues, customers, and others. High team spirit and willingness to collaborate effectively. Responsible for acquiring new broadband connections and managing customer payments. Expected to market the company's broadband connection and related services/products on a door-to-door basis. Accountable for achieving assigned monthly targets. Answer customers' queries and generate leads. Promote company services using various media such as banners, newspaper inserts, leaflets, etc. Increase the customer base by converting potential leads into sales. Track potential leads and convert them into sales. Provide daily feedback to the team leader on progress and challenges. Take full ownership of new customer acquisition from start to installation (End to End). Requirements and Skills Cold calling to generate interest in broadband services. Convincing clients to subscribe to internet services. Lead generation skills and maintaining lead conversion rates.